Great pet store with competitive prices. I was told about this shop by a friend and I'd never…read morethought there was a shop here unless he had told me so. It's hard to spot from the street but their prices are better than big stores and compete with Amazon. Clean and organized with helpful staff. Parking has not been an issue both times I've been here. Definitely recommend it.

I took my 15yr old fur baby for a nail trim today. Tony was very knowledgeable friendly and…read morecourteous to me and my baby Chloe. I got to hold her while he carefully trimmed her nails. THANK YOU TONY Cloe walked out with a pep in her step the rest of the day ..I will be back next month for another trim. Keep up the great work !

Always very good store. And very friendly employees. They always say hi and help if you need it.read more

I wish I had checked reviews before buying here. So many people have had similar problems since the…read morenew owners showed up. Tl;dr: Their return policy is deceptive and only explained on the receipt, and they refuse to take care of their customers. I bought a $20 electric heater for my kid's beta that was recommended to me by them, and even on the lowest setting, it was too hot for the fish and almost killed it. I came on day 10 of the 14 day return policy to get my money back, and they told me that they can't return electronics. I asked about the 14 day policy, and they said it doesn't apply to electronics. When I told them that I was never informed of the policy before buying it, otherwise I wouldn't have bought it in the first place, they didn't care and said it's on the receipt. ...You know, the ONLY place where this policy is posted to customers. The one you can only know about AFTER you buy something. It's aparently too "redundant" to state the policy that you can't return the product you're about to buy prior to buying the product. That policy. I asked if I could get store credit or replace it with one that works, and they refused. I was told I can contact the manufacturer to get a replacement heater. Everyone knows that the obvious choice a business should make when dealing with returns is to say "Nope. Not my problem." It's best business practice. Duh. On Monday (today), I went to to talk to the owner about the situation. He stood by his associates and said it's the responsibility of the customer to ask about the return policy, and did not understand why the policy would be unclear if the first time the return policy was explained was after it was purchased. He also seemed to not understand the difference between a warranty and a return policy, and was comfortable keeping the communication about their return policy solely on the receipt. He also didn't think he should go about and explain the warrant on any product you buy with him. When I told him I wouldn't be returning, he still didn't seem to grasp the problem of what happened. I want to support small, local businesses, but this place isn't worth it. They're happy to take your money, but then refuse to actually do any proper customer service when issues arise.

Took a trip to Modesto to visit Tropical Haven as they have a larger selection of fish than the…read morenormal pet stores. We spent about 45 minutes in the store mostly in their fish section. They had a large variety of fish that took up about half the store. The staff was friendly and offered assistance often and checked on us if we had questions. We ended up purchasing 9 fish, and a few other supplies for our first tanks. The store is warm and humid with all the tropical tanks in there, I was sweating by the time we were done. We were able to get other varieties of fish that are not available locally. They had great prices on their fish food & filtration systems, some of the fish were priced higher than I was expecting but overall the experience is good and the staff was friendly & helpful. Unfortunately we lost 2 of the fish we purchased within a few days but have hopes that it was just a fluke.

Omg my experience was one will NEVER forget! My mom and I went in to look at the cockatoos. I…read morerecently lost my Indian Ringneck parrot, and always wanted a cockatoo. We were greeted by a very nice guy (I'm so sorry I'm bad with remembering names). He was so knowledgeable and very kind! He introduced us to a gorgeous 3 yr old Moluccan cockatoo named Rosie. He told us everything about her, including her recent veterinary visit. We could genuinely tell he loves his birds. Rosie was the sweetest and most tame bird I've ever met. She talks, dances and we could tell she was given so much attention! Not once did we feel any pressure to buy Rosie, quite the opposite I'd say. We could tell he had so much love for her and would be sad to see her go. Nonetheless, we fell in love with her and bought her. He gave us all of the information we needed to care for her. He made sure that her wings were clipped, as per our request, and he even trimmed her toenails. There was also a very sweet girl working there as well, who was very sad to see her go, and made the comment that she is glad that Rosie is going to a good home, because she deserves it. Which made us feel incredibly grateful. I can't thank you guys enough for Rosie. She is a true blessing to our family. It's been 24 hours and she is already comfortable, even cuddling and bonding with my husband! I would never purchase another bird anywhere else. All of the birds there are so beautiful, healthy, and above all loved! Before you even think about purchasing a bird elsewhere, check JPQ out first. I promise you will not be disappointed

Right when we walked in, we were warmly greeted, which instantly made the experience welcoming. I…read morealso loved the cute vinyl wrap on the outside of the building it gave the place such a fun touch. I came in to have my bird's nails and wings clipped, and if you're a bird owner, you know how challenging it can be to find a trustworthy place to care for your feathered baby. The staff here made the process easy and stress-free. While I was there, I also picked up an adorable travel case. They have a great selection of cages, toys, food, birds, and other accessories it's truly a one-stop shop for bird lovers. I'll definitely be coming back and highly recommend this spot to any fellow bird owners!

They are super with large dogs like our Great Pyrenees down to our little terrier mix.read more

Do not bring your cat here. I booked two separate…read moreappointments for my cat, and both times the groomer wasn't there. Complete waste of time. Thankfully, I ended up going to Tailed Tails and they accepted her on the first day--no issues. Save yourself the hassle and go somewhere reliable.

The staff was very nice and helpful with our needs. They did an amazing job and my dog did not look…read morenervous or unhappy. Will definitely be returning! ​

I've had my two dogs groomed here and I can't thank them enough for the awesome cuts. They were so…read morecaring with them and I highly recommend them. They are 1000% the best groomers my dogs have ever had

I have had both of my female dogs spayed here. They are worth any wait and they have the best…read morepricing around. You do need to add a reasonable fee for bloodwork and pain medication, however, they did an excellent job with both dogs within an 8 year span. They are very organized and process multiple patients per day. I would use them again without hesitation.

If I could give them no stars I would, took my 8 month old kitten here to get spayed , after being…read moretold everything would be fine and he had a clean bill of health he passed away a week later, I would never bring another pet of mine here again.

This review is for the first-time, hesitant -to-purchase-from-a-breeder (or…read morestranger)-because-of-all-the-bad-stories-you've-heard-about-others'-experiences. We were such people originally, and that's why I need to share our review about Bobcat Frenchies here. We were determined to only do adoption and not go through a breeder originally, and knew we wanted a French bulldog. Long story short, through a lot of research, we determined it was far better for us to be assured of the Frenchie's health and well-being and a sound genetic makeup, because when you adopt (as wonderful as this is ), you don't know what you are getting in its health or disposition. We also wanted a puppy we could mold and train to fit our family and lifestyle from the get-go. So off we went to research breeders. That was a long journey - so many scams and questionable "breeders" out there. We ended up on the AKC Marketplace Website (highly recommend) and found Bobcat Frenchies. They had distinguishing "award" and marks in various categories and were up front about everything. We did our due diligence and also called the AKC and emailed them to find out if there were any issues associated with this breeder (which there were not). We also called the vet they used (hey, we were really , really cautious and did our due diligence). Everything checked out. I share this to save the reader time from going through all we did. Bobcat Frenchies is not only legit - but they have the utmost integrity in breeding and professionalism. There is a deposit required, a contract provided spelling out what they provide, etc. And we got to meet our pup and talk to the breeder personally, (virtually) etc. We knew when we first saw our puppy she was meant to be ours. Bobcat Frenchies delivered her personally to us with all the paperwork , including her shot summary from her vet, a bag of puppy food, and more. Fast forward to 2 months into ownership of our baby girl, and we could not be more happy. She is loving, soooo well-adjusted (and if you see the way Bobcat Frenchies provides a loving, safe and beautiful home for the mama and puppies with their own family, you will understand why their pups are so extra fabulous). Our pup is healthy, hilarious, active, super alert and taking to her puppy training classes like a duck to water... I am writing this because reputable breeders who are registered with the AKC and do business properly and have a deep love of Frenchies should be the ones to get the business. And if anyone out there is new like we were to the world of using a breeder and a bit 'gun shy' with all the scams out there, there are amazing ones out there- and I will just save you a ton of time and research and tell you to look no further -go with Bobcat Frenchies.

Quality focused AKC and ABKC registered Frenchies. Very knowledgeable and professional customer…read moreservice.