I will not be referring this company. I was told one price by the salesman, then once the vehicle was in the shop. the owner/manager took over and gouged me for an extra $400. I called for the same quote at Belle tire $500 less than what I paid then they held me over a barrel of a shotgun to replace 20 lug nuts that cost 35 to 60 bucks and charged me 200. I checked the lug nuts when I got home and they were fine. Work wqs quality not the techs fault. Oh and the tires didn't have the right amount of air. I would suggest this place for tire fixes or single tire replacement. Make sure you call around for a few other quotes for full sets. It'll be worth the drive read more

Fast, friendly, affordable. Woke up to a half-flat tire with a roofing nail in the tread. Arrived at Ball Tire 8:30 on a Friday morning, the repair was done and I was on the road before 9:15. All for just $20. Office girl was friendly & knowledgeable. read more

Ball Tire - Tires Near Me - Alpena, Michigan

Worsted place high prices rude people got turned away several times tired helping a lady get tire fixed they did not have it went to Walmart got a tire they refused to put it on say we don't put Walmart tires on Carl was a better business man than who works there now read more

2025 now. Will not honor free rotation from last year because it's "under new ownership." Was not made aware of the $25.00 charge beforehand. So previous loyal customers beware. read more

I got an unrepairable flat tire when traveling through Alpena. We went to Ball tire because they had a used tire in my size. However, my car is all wheel drive and would likely need to buy 4 tires. Kristen measured my tread and I only needed to buy 1 tire. She had the technician put the used tire on my rim so we wouldn't have to drive around on the donut tire. She ordered the tire and had us on our way within an hour of the tire arriving. Wonderful and honest people who aren't trying to upsell. read more

I have been a customer for many years, but I have never been more impresses than today. Both women I spoke to (one over the phone, one in person) were professional and friendly. I was told there would be an hour wait before they could look at my car, so I brought a book to read, had a cup of coffee, and checked my email. Yes - they have Wi-Fi! In about forty-five minutes my car was good to go. New tires make it feel like a new car. I am so impressed with the new management. Doris F. read more

Very disappointed in the service. Stopped to order new tires and were informed they would arrive the following day. Arrived the following day to find they have discontinued the tire. Gentleman who assisted in ordering the tires, and looked them up, wasn't a pleasant person and his mood didn't change the second day. Gentleman offered used tires for $180 each. My BMW sports tires are $250 new and in a big city. Incredible how a used tire is $180. Guessing he just didn't want the sale. A little Google search shows you can still get the tires new for $130. Maybe taking down a customer's information so you can update them would be a great thing to consider in the future. Attitude adjustment would be nice too. Epic fail. read more

I have been to Ball Tire several times because my rims are not up to par for my tires...they have done their best to keep my tires inflated in spite of my bad rims and they have not charged me a lot of money which they could do but I appreciate their courteous manner and their helpfulness as I am disabled and am on a limited income...the last time they even came and pumped up the one tire so I could drive over and get the tires redone on the rims...it is good to know they are there and when I have the extra money I can hopefully invest in better rims...thank you Ball Tire for all your help...Maggie read more

I called multiple times to make an appointment to have winter tires installed, and they refused multiple times to make an appointment for me. They asked that I just bring in the vehicle which I did and had to wait 4 hours! Not everyone can drop off a vehicle and leave, I had to wait. Two weeks later I was replacing my brakes and my rear lug nuts were WAY over torqued. I bend my four way wrench trying to remove the lug nuts! They must have just sat there with the impact. I also noticed they must have punched my center cap onto my rim because its caved in. read more

Ball Tire is always excellent. Quick service, friendly staff, no BS. No upsale tactics or ripoffs. My parents have been using Ball Tire for over 25yrs and I will be doing the same. read more