The communication with the group was the worst I have ever experienced and I am 71 years of age…read more My doctor was dismissive through the portal and I had to advocate for myself after seeing test results that were concerning. No one called to talk to me about them. Cmc

After being on Fosamax and Prolia for many years ended up with severe problems with osteonecrosis…read moreof the gums. The severe pain in my mouth included with chewing, ulcers inside my mouth and infection of the jaws. I was on soft diet for several weeks and Tylenol with no relief. My PCP at Tryon Medical Partners at Pineville location had retired and saw, Dr. David Colon in Pineville. Had the office visit and he prescribed two medications. Upon receiving a statement that I owed $274.93 because this was dental and not covered, routine visit was billed and not covered . I contacted his office trying to figure out the problem with the codes after speaking with Medicare. The code was incorrect per them and if the visit was Medically Necessary should had been covered. Talked with billing and said the code was changed but it was not, only the wording. It was denied because of diagnostic code and he would not change it. If your sick and feel you need medical care for healing, what are you supposed to do?? I felt like was deem it a necessary visit as I left with 2 RX and was sick for weeks with infection. I still have not heard from them except a statement in the mail for payment and his assistant said through MyChart, he would change the code so that my payment would be LESS. Still waiting. Now I am afraid to go to a PCP doctor afraid I will be stuck with another bill! I feel like as a Retired- Senior Citizen I am being taken advantage of and have this my financial responsibility. STAY AWAY FROM HIM UNLESS YOU WANT TO PAY OUT OF POCKET WHEN YOU HAVE MEDICARE AND SUPPLEMENT COVERAGE TO PAY FOR YOUR VISIT. HORRIBLE EXPERIENCE. If I could post a 0, I would do that.

on February of this year 2023 I had an appointment with doctor Sheena Kapadua. I notice over the…read morelast few visits that I had with her she had one hand on the door knob and one foot out the door, and rushing me, as I was trying to explain my health problems She wasn't listening to my complaints, she would talk over me. She didn't seem to care about my health problems, or why I came to the doctor. I visited her regarding a health issue, and an issue that my job had contributed, and I needed a doctor excuse for the previous days I missed before, because of illness , dr Kapadia was not able to see me, and I need extended days after she examined me, dr Capadeia response was I need to use my pto time, in which I didn't have enough at the time to use, dr Capodeia refused to sign me out of work for the extended days I needed . My manager on the job felt that if the doctor would not sign for my time out, then she wouldn't either. I was at retirement age and I was very stressed out over my health issues, the doctor decision not supporting me regarding my health issues, and the mistreatment of the manager. in which led me to do an early retirement, since I am 67 years old. I filed a legitimate complaint against my manager, which she has been dismissed from the company. I also notice in all of my diagnoses from dr Sheena Kapadia she never changed any of my diagnosis notes, she just printed out the same information each time, this went on for 1 year or more. I wanted to make a complaint about this dr Kapadia , but I kept giving her the benefit of doubt, that it would change, but it didn't it got worst. If I had any other medical complications that had occurred prior to my visit she wouldn't allow me to discuss it , she would tell me I had to make another appointment and discuss it then, so I would leave the office not knowing what to do and very extremely stressed out due to the visit I had with her. This complaint is longer , and it would take awhile for me to write it, but I know it had to be written before 2024. I am still having issues today, that dr Kapadia fell to listen to or diagnose. I was also informed by a staff member that she does better with her own cultural, and it is others patients having the same complaints as myself.. A nurse suggested to me , if I wanted to changed primary physician, without my request, I said yes since dr Kapadia did not care about my overall health . I don't recommend this physician

I just went in this morning for a new patient visit. I don't think this place gets a lot of reviews…read morebecause it's pretty basic and reliable but that's why I'm writing. I didn't know what to expect but was pleasantly surprised the nurse was amazing and the doctor was thorough and didn't make me feel rushed or spoke in jargon making it impossible to understand! If anything you may get a stale attitude from someone if they're having a bad day but overall everyone seemed nice and welcoming.

Terrible customer service and unfriendly front desk staff. I called to let them know I was running…read morelate for my appointment due to unforeseen circumstances and would be 15 mins late according to the gps. I was told it was ok to still come. I arrive at the office and wait 10 mins only to be told I wouldn't be seen and needed to reschedule. Why tell me over the phone I can still come and have me drive 30 mins there to not see me?? I ended up at this office after my primary physician left their other location. Now despite needing medication, I will find another doctor's office before I make another appointment there. I've been at their Prosperity location for years but I'm done with Cabarrus Family medicine for good!

The office staff is unprofessional, disorganized and incompetent. Doctor turnover rate is insane…read more I've had about 5 different doctors since I started going here less than 4 years ago. And my 3 year old daughter has had a few as well. A while back I had to have a receptionist call to apologize to me because she thought she had the line on hold but I was able to hear everything she was saying and she was talking s*it about me. The only reason I'm not giving 1 star is because MOST of the actual doctors are nice, although there's been a couple of those that have been SEVERELY incompetent as well. If you want to have a pediatrician for your child that will be there and available to see your child for more than 2 visits then go elsewhere. Same for adults who like to stick to the same doctor for more than a couple appointments. Dr Rung and Dr Hayden (Anderson) are GREAT! That's the only positive feedback I can give.

Generally this practice is very good. Dr Crawford has always been careful to listen , and seems to…read morebe a very good Dr. Since he may retire soon , but no announcement on how soon, it is good to see other MD s in this practice. The office & nursing staff is also very good, and so is the Counselor /Therapist . All very good.

Dr. Corley is one of the most amazing souls that I have ever met in my life! When I come to…read moreappointments with her, I always leave feeling as if she truly cares about me and will do everything in her power to help me get what I need. I'm NEVER rushed and there is absolutely NO ONE who will ever being to compare to the type of one-on-one care and treatment she provides. I trust her with my health 100% and as long as I'm in Charlotte, I'll never go to anyone else.

A truly special man very understanding, professional and compassionate. I have been a patient of…read morehis for years he is the best. and his staff are top notch too.

You could not ask for a better doctor than Dr. Spangenthal. He is the most caring doctor that I…read morehave ever been to. Spends time with each patient. I did not feel like I was a number, and you are on the clock when the doctor comes into the room and rushed out. All of the staff is first class. I highly recommend Dr. Spangenthal.

First let me say, I have been with Charlotte Medical Clinic since around 1988. I am now 67 and on…read moreMedicare. There are a couple of issues I would like to address. So in Nov 2025, I had my 3rd Medicare "Wellness visit" which had been scheduled a year prior. First of all, they call a week before my appointment to say my Doctor is on leave and out of the office until January. I asked how long has he been out and they said a "month." So you call me a week before to reschedule and I can't get in until February/March now to see my Doctor. They said well you could see the Physician's Assistant before then. So I took that appointment a week later. I completed all my paperwork answering all the "questions" that they ask each year and submitted online. The day of the appointment, I checked in and went to the lobby and they took me back within 5 minutes. The nurse took my stats asked me questions and then I waited for the "Nurse practitioner" for like 30+ minutes. She asked me a couple of questions, listened to my back and chest, felt my abdomen and looked in my ears. She did not even feel my feet or neck for any swelling or growths(at least my regular Doctor does that.) She asked me how many meals do you eat a day and did I need any medications refilled (which I did not need.) THAT WAS IT ! So then the nurse comes back in and says we need to ask you questions which were the questions that I had already answered with my "Online Check-in process." So the Physician assistant spent all of 15 minutes with me. I had learned from my "Wellness Visit" at ages 65 and 66 to NOT ask any questions because Charlotte Medical will charge you for another "office" visit and you will have to pay that charge. So I DID NOT ASK ANY QUESTIONS. So hear we are today, January 27 and Charlotte Medical Produces their Billing statement and I have a balance based on "Doctor's office visit, long." Yes Medicare covered the "Wellness Visit." So like I said before, I have learned to NOT ask questions during a "Medicare Wellness Visit." because just 1 question will cause Charlotte Medical to charge for an additional Office visit. I asked no questions and was charged for a "Long office visit." Are there any other patients encountering the same issues? I am cancelling my 2026 Wellness visit with Charlotte Medical and searching for a new provider. These visits are "Rip offs" for the patients. To be charged for an additional "office visit" and have a Physician Assistant perform the Wellness check and not even feel your neck or feet. Then have the nurse come back in and say we need to ask you these questions for which I had already completed and submitted online the night before. Enough is Enough. I just felt I needed to address this in a written review.

I have been going to Charlotte Medical Clinic for more than 20 years. Dr Hudson is the best doctor!…read more He is kind, compassionate, honest, so intelligent. I completely trust Dr Hudson with my healthcare! Several years ago they separated the responsibilities of the doctors. Now Dr Hudson no longer sees patients in the hospital. I believe the continuity of care is very important. Knowing he would be managing my care was comforting. Now I have to trust someone who never met me. Nonetheless I recommend this practice. The doctors as a whole are amazing (I have seen others from time to time). Check them out. You will not be disappointed.