Dr. Larsen is retiring, and the replacement is Dr.Ho. first…read morevisit with the new doctor, was for a diabetic checkup. everyone knows a diabetic check up includes an examination of feet, as they are a special concern for Diabetic patients. the new doctor made me come in to reissue a Lyrica prescription Dr. Larsen has approved for over 5 years. Incidentally, Lyrica was prescribed because of neuropathy in my feet. He listened to my chest and complained about his previous Employer Novant Health, no standard questions, no foot examination. it was hard to decide to leave this practice after over 20 years, because doctor Larsens assistant, Aja, was equally as competent as Dr. Larsen. Best wishes to Dr. Larsen, but the practice is suffering without his guidance

Dr. Larson and his team are great! He listens to my concerns and acts on them! The front desk staff…read moreare really nice and efficient. I also take my 8yr old here and the phlebotomist done a wonderful job with him! I've never had a problem getting through to the office or having a nurse call me back with my concerns. The medical assistants are sweet AND my prior auths have went through smoothly. Rx have always been submitted in a timely manner. They even mailed me lab results! Not sure what much you could ask for in a doctor's office! I love it here and recommend 10/10. The previous reviews below seem to be more of a bedside manner "issue", BUT I CHOOSE EFFECTIVENESS AND EFFICIENCY when it comes to my care any day!!!

First let me say, I have been with Charlotte Medical Clinic since around 1988. I am now 67 and on…read moreMedicare. There are a couple of issues I would like to address. So in Nov 2025, I had my 3rd Medicare "Wellness visit" which had been scheduled a year prior. First of all, they call a week before my appointment to say my Doctor is on leave and out of the office until January. I asked how long has he been out and they said a "month." So you call me a week before to reschedule and I can't get in until February/March now to see my Doctor. They said well you could see the Physician's Assistant before then. So I took that appointment a week later. I completed all my paperwork answering all the "questions" that they ask each year and submitted online. The day of the appointment, I checked in and went to the lobby and they took me back within 5 minutes. The nurse took my stats asked me questions and then I waited for the "Nurse practitioner" for like 30+ minutes. She asked me a couple of questions, listened to my back and chest, felt my abdomen and looked in my ears. She did not even feel my feet or neck for any swelling or growths(at least my regular Doctor does that.) She asked me how many meals do you eat a day and did I need any medications refilled (which I did not need.) THAT WAS IT ! So then the nurse comes back in and says we need to ask you questions which were the questions that I had already answered with my "Online Check-in process." So the Physician assistant spent all of 15 minutes with me. I had learned from my "Wellness Visit" at ages 65 and 66 to NOT ask any questions because Charlotte Medical will charge you for another "office" visit and you will have to pay that charge. So I DID NOT ASK ANY QUESTIONS. So hear we are today, January 27 and Charlotte Medical Produces their Billing statement and I have a balance based on "Doctor's office visit, long." Yes Medicare covered the "Wellness Visit." So like I said before, I have learned to NOT ask questions during a "Medicare Wellness Visit." because just 1 question will cause Charlotte Medical to charge for an additional Office visit. I asked no questions and was charged for a "Long office visit." Are there any other patients encountering the same issues? I am cancelling my 2026 Wellness visit with Charlotte Medical and searching for a new provider. These visits are "Rip offs" for the patients. To be charged for an additional "office visit" and have a Physician Assistant perform the Wellness check and not even feel your neck or feet. Then have the nurse come back in and say we need to ask you these questions for which I had already completed and submitted online the night before. Enough is Enough. I just felt I needed to address this in a written review.

I have been going to Charlotte Medical Clinic for more than 20 years. Dr Hudson is the best doctor!…read more He is kind, compassionate, honest, so intelligent. I completely trust Dr Hudson with my healthcare! Several years ago they separated the responsibilities of the doctors. Now Dr Hudson no longer sees patients in the hospital. I believe the continuity of care is very important. Knowing he would be managing my care was comforting. Now I have to trust someone who never met me. Nonetheless I recommend this practice. The doctors as a whole are amazing (I have seen others from time to time). Check them out. You will not be disappointed.

The communication with the group was the worst I have ever experienced and I am 71 years of age…read more My doctor was dismissive through the portal and I had to advocate for myself after seeing test results that were concerning. No one called to talk to me about them. Cmc

After being on Fosamax and Prolia for many years ended up with severe problems with osteonecrosis…read moreof the gums. The severe pain in my mouth included with chewing, ulcers inside my mouth and infection of the jaws. I was on soft diet for several weeks and Tylenol with no relief. My PCP at Tryon Medical Partners at Pineville location had retired and saw, Dr. David Colon in Pineville. Had the office visit and he prescribed two medications. Upon receiving a statement that I owed $274.93 because this was dental and not covered, routine visit was billed and not covered . I contacted his office trying to figure out the problem with the codes after speaking with Medicare. The code was incorrect per them and if the visit was Medically Necessary should had been covered. Talked with billing and said the code was changed but it was not, only the wording. It was denied because of diagnostic code and he would not change it. If your sick and feel you need medical care for healing, what are you supposed to do?? I felt like was deem it a necessary visit as I left with 2 RX and was sick for weeks with infection. I still have not heard from them except a statement in the mail for payment and his assistant said through MyChart, he would change the code so that my payment would be LESS. Still waiting. Now I am afraid to go to a PCP doctor afraid I will be stuck with another bill! I feel like as a Retired- Senior Citizen I am being taken advantage of and have this my financial responsibility. STAY AWAY FROM HIM UNLESS YOU WANT TO PAY OUT OF POCKET WHEN YOU HAVE MEDICARE AND SUPPLEMENT COVERAGE TO PAY FOR YOUR VISIT. HORRIBLE EXPERIENCE. If I could post a 0, I would do that.

I went yo clinic not feeling great but symptoms were discounted snd pain level ignored. Told to…read moretake a Tylenol snd have a good day. I got poor level of service snd will not be using this facility in the future. I strongly do not recommend this as a medical facility.

i woke up sick...feeling pretty bad, tough to talk, had a little trouble breathing from a congested…read moretest...needed to see a doctor. most people need to see a doctor to get a diagnosis, to know what is wrong. this unique clinic demands you tell them what is wrong, ie diagnos it first, then they will see you. so, in order to get in here, you first have to go to a doctor, get a diagnosis so they can approve your reason for seeing them. it just kind of defeats the reason for going to a doctor. the person i talked to really lacked patience, and had exceptionally poor communication skills.

I was here recently for a bartholian gland cyst, embarrassing case for me but they made me feel…read morecomfortable and cared for. The nurse was very knowledgeable and gave me care options and I was able to get relief from the pain by the next day :) Not to mention the service was so quick and smooth, I was in and out within an hour maybe? 2-3 pm

Caring providers and staff! Excellent service and staff!! Great Lab techs Thanks so much!!read more

The billing representative or office manager is a crook who charges patients a balance that was…read morealready paid and documented via an electronic and paper receipt. I've contacted her over 20 times and left many voicemail messages over the period of 2.5 months and the issue still is not resolved. They have not returned my call at all. Terrible billing and communication practices, also no follow through on correcting their billing errors by submitting a claim using the correct billing code. Do yourself a favor and DO NOT choose this sick place as your medical provider!!!

UPDATE: I moved my kiddos to Matthews Internal Medicine now that they are too old for their…read morepediatrician. The staff took great care of them! Courteous, super efficient, and friendly. I have had no office who has done a better job than Matthews Internal Medicine in communicating with me. EXCELLENT! I highly recommend! As a patient, I was more than pleased with the high level of service. The entire practice -- every one there -- was courteous and efficient. I was able to quickly get an appointment and, once I arrived, I did not have to wait long.... refreshing! I was even more pleased with the level of care given by Dr. (Eugene) Sangmuah. He listened (that's important!) to my concerns and provided help accordingly. The office was able to provide an Xray on-site (very helpful and appreciated). Dr. Sangmuah called soon after the appt. with recommendations. I will not only be back, but my entire family will follow me there. Excellent!!

Dr. Raad and his Staff has been my best experience of any Doctors office. Dr. Raad himself has been…read morethe most thorough and caring Dr. I have been to in my 63 years. He never rushes my appointment and truly listens to what my concerns are. Without him I would have never discovered some of my health issues that my surgeons and other specialists have missed. I've been going to this office for years now and travel over 3 hours since moving away from Charlotte. Thank You all at Park Road Medical.

I used to be a patient here many years ago. My parents are still patients here. The main doctor for…read morethe practice is Dr. George Raad. There are a few other doctors now. I actually never saw him when I was a patient. My parents however have seen him. I always got stuck with a PA. I stopped being a patient for that very reason. I was having a stressful situation at work and it was affecting me medically and the PA I saw at that time wasn't helpful. Basically told me to just deal with the situation and no medical advice. My parents have continued to be patients and really like the practice. My mom loves the nurses that work there. They are always accommodating to her. They give her samples of meds and are very patient with her. Park Road Medical 1700 Abbey Pl Ste 200 Charlotte, NC 28209

I had an MRI of the pelvis (CPT code 72197) at the Carolinas Imaging Services in Southpark in…read moreOctober 2025. Medicare reimbursement for this global procedure is $311 yet the fee schedule BCBS has negotiated results in a $1,953 allowable which I am expected to pay. Since everyone with insurance has a high deductible plan, this 576% premium over Medicare is my responsibility. The private equity group of Welsh Carson along with the greedy physicians of Charlotte Radiology are responsible for the incredibly high insurance premiums in Charlotte. I highly recommend you seek imaging services elsewhere.

I visited Charlotte Radiology - SouthPark Location on 22 March 2024 / Friday Evening for a CT -…read moreStone Protocol; - Parking/Locating was super easy! - Thank you staff - Especially the Clerk @ the front; - He was very friendly! - The "Gal" who scheduled me for my Scan Friday afternoon was incredibly friendly. I was really pleased w/ how cordial and sympathetic the CT Tech's were. Thank you for delivering high quality Radiology care to me. I really appreciate it! - Overall - Office was very comfortable and run efficiently!