They helped me out with getting my car registration and license plate! They were extremely informative, kind, and quick with their service. I have recommended this place to my friends and coworkers :) read more

The line was a bit long when we arrived but it moves quickly! I didn't get a chance to ask her name (had crystals at her office), but we had a wonderful lady who was kind and quick. She answered all of our questions thoroughly. Truly couldn't ask for better service. I highly recommend this licensing office. read more

8 phone calls and 2 emails in 3 days weren't enough to get a response. They were supposed to mail my car registration before I left Washington, but it never arrived. To make sure there wasn't some mistake I tried to contact them, but can't in person since I'm out of state. Their voicemailbox is full and unusable. Their negligence is baffling. read more

As good as it will get when taking care of business in the way of Auto matters. Back east, going to the DMV is right up there with some of the most unpleasant errands - Grocery shopping, bank, laundromat, being on a long phone wait come to mind. You may have to wait in line at Ballard Auto Vessel Licensing Agency which from here will be called "BAVLA". Yes, I made that up. You can cut your wait potentially if you do some of the prep online, depending on what your business is. Even then there is a check in person who may be able to help you answer questions before going to the actual window. The thing about BAVLA is that all the staff are so pleasant. A huge contrast to all the many times I've had to go to the DMV where staff attitudes range from depressed to just plain old mean. You leave the DMV worse than going in each time, but at BAVLA, not so much. Being new in these parts, in my visits, interacting with different folks each time, they have always been patient, helpful and nice. GREATLY appreciated since car paperwork stuff is not fun. So, if you have to handle any auto matters in this relative area. Come to BAVLA. read more

Ballard Auto Vessel Licensing Agency - Scratched sign - Notaries Near Me - Seattle, Washington

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I renewed my tabs on 5/31 and was supposed to get them in the mail by 6/7. It is now 6/30 and I have yet to receive them and my old tabs are now expired. I have tried to email this office and I have to tried to call this office but no one responds. I literally called them 15 times yesterday and 10 times this morning. Their inbox was full so I couldn't leave a message either. The one time I was actually able to leave a voice mail for a return call, no one called me back. My only option is to now go to the office, which defeats the entire convenience of having my tabs mailed to me. Had I known this office was going to have such terrible customer service to customers outside their physical office, I would have just chosen to pick up my tabs in the first place. Y'all need to do better and be accountable. Just disable your email and phone number if you're only going to help the people who physically show up to your office. This isn't like when Amazon messes up a delivery, not having my car tabs and registration has consequences! read more

Helpful, friendly staff! There is a parking lot out in back from the main street with free parking. There will be a line but it's not as hellish as the DMV lines. The staff are friendly and efficient, even when dealing with difficult customers. There aren't many places to sit so plan to stand but at least you'll be sheltered from the heat, cold, rain, etc. Open on Saturdays too! read more

Ballard Auto Vessel Licensing Agency - A corner of their office is dedicated to Ichiro! - Notaries Near Me - Seattle, Washington

I have visited this place twice and never had to wait more than 5 minutes. What has impressed me most is listening to the people at the windows helping customers. All were friendly, professional and so very helpful. What a pleasure to work with such nice people. The agents are to be congraulated and the owner and managers and supervisors too. Thank you for the great service. Thank you. Beth in Seattle (just moved from California) read more

Very quick and helpful to go in-person mid-day to register an out-of-state car. The staff seemed to be knowledgeable and quick at getting through the line efficiently. read more

Very helpful, knowledgeable, patient and easy. Open Saturdays, easy parking. I moved to Washington not knowing anything about the process of getting plates transferred over and the woman that worked in the office were very helpful with all the steps necessary and extra tips like taking a picture of your registration in case it gets stolen. Worth the drive from west Seattle island. read more

You will have to pay for parking to visit the office. If you don't mind walking a bit then there's free parking in the area too. The staff who helped with my vehicle registration was super friendly and thorough with all the paperwork. I was in and out within 10 minutes. She friendly recommends an auto shop to help me get my plates on. read more

Just returned from picking up my fast tabs: the smart choice in a pandemic, least amount of contact. BUT NO!, they let a man in before me without a mask who used the fast tabs window, put everyone at risk, and did not sanitize the window station afterward. If you have a REAL health condition that prohibits you from wearing a mask under the ADA, you are entitled to ask for reasonable accommodations. Reasonable accommodations do not include entering a public space in a pandemic without a mask, it means asking for other alternate accommodations. https://www.kingcounty.gov/depts/health/covid-19/care/masks.aspx read more

Ballard Auto Vessel Licensing Agency - Notaries Near Me - Seattle, Washington

I am attempting to receive my 2023 license tag and it is absolutely impossible to get a hold of this business. I was suppose to have my tags shipped to me on 1/6. How it is 2/1 (I'm driving around with expired tags) and this business won't answer emails, phone calls, and has a full mail box. Really poor experience. read more

I needed to renew my tabs yesterday 9/11/2024 but I had been wanting to also switch to a Military Veteran license plate so needed more information being I am an Air Force Veteran relocating from a state on the East Coast who did not charge for this option, nor did I have to pay for my drivers license either as a disabled veteran. I have to say I was appalled by the horrific customer service by almost every employee there including the owner Sabrina and the additional manager Ruth all due to a simple question I had about the excessive additional fees being added on to the already high registration fees. I originally was to pay $189 and if I wanted the military plate it would jump to $333. At one point a regular clerk, Caucasian female came over to try and assist me and I actually was starting to understand the breakdown as she wrote it out a little more but again I had one question still not being answered about the original plate fee and she immediately got angry and said "I cannot change the price that is what it is"!, and just walked away while I was trying to explain on the sheet the manager Ruth (who also made a smart comment as soon as she came over when Arnema asked for assistance to me instead of answering the question, you're military you understand rules) gave the original clerk (Arnema) who was helping me who was by the way outstanding and patient just wasn't that familiar with the process or pricing it showed the fee as $50 and I was being charged $100. So just ignored me and as I thought about it when I was leaving there yesterday afternoon why was I so shocked when most people that I have encountered in Seattle are extremely rude and I don't understand why. I thought I was conducting business with a government agency, and I simply wanted a breakdown of the fees and why it was so high and all 3 other personnel working the front window stations were extremely disrespectful and rude to a veteran on 9/11 no less for no apparent reason. I was spoken to with sarcasm like I was an idiot for asking but the truth was they did not listen to even try to understand my question in the first place nor did they want to try they instantly became defensive because they were in fact the stupid ones that did not understand my simple question so did not have an answer and after a painful 35 minutes or so I was able to figure out with the help of Arnema that is was due to being charged for 2 license plates and after I had already decided to move forward and was ready to pay the ridiculous price of $333 Sabrina rudely again tries to jump in the middle of my conversation with the person who was actually trying to help me to now answer the question in a nasty way and got even more upset when I ignored her. Something that should have taken no more than 10 mins took over 30 minutes due to simple lack of quality customer service. I'm glad I was able to keep my composure and not stoop to their level. I want to commend the actual clerk who assisted me who did maintain a level of professionalism and thank her again for her patience for what I thought was a simple question that no one in there could handle she then thanked me for coming in and I thought never again worst experience ever simply renewing my vehicle registration. Sabrina and Ruth should be ashamed to call themselves managers I wanted to also name the young female Caucasian in this review but why bother when her supervisors are just as bad, so it's obviously condoned with no consequences for poor customer service. Just nasty miserable people you may want to look at a new profession if you are not a people person and have zero patience for people wanting to understand what they are spending their hard-earned money on... After all that I have to wait to get these license plates in the mail which is also a first. All I can do is cross my fingers they come on time and not damaged. You could not pay me to go back to this location and I live 7 minutes down the road. Horrible people leave your personal issues at home when you come to work and have to deal with the public there are way worst things going on in the world for this to have been an issue and my valuable time wasted again to have to write this. "SERVICE" HERE UNACCEPTABLE. The best thing about this location if you can get parking right away is that there was no line very little wait, but I see why with customer service like this. read more

The ladies that work here are amazing. So friendly and so helpful. So easy to transfer my title from California to Washington. I called ahead of time to make sure I had everything they needed. They were quick and I was in and out in less than 15 minutes. read more

Never answer their phones. Never read emails and reply with what is asked. Every time you go the story is different. It took me four trips to accomplish one thing. Every return there were different requirements. Absolutely infuriating. read more

I had a problem with sticking one of my car tabs in the wrong place on my license plate. Ballard Auto Licensing solved my problem in about a minute. I couldn't have dealt with this online. I'm grateful that this conveniently located licensing agency is always available to help. The people who work there are very nice. read more

I've emailed them through the website, and continuously called daily to get through to someone. I still have no tabs even though I spent almost $300 in November for them. No one has contacted me. Worst customer service I've ever experienced. read more

In and out super fast. Friendly people. Open on Saturdays You are better off paying check or debit if you can, they do take credit but there are fees. read more

Amazing service. I renewed my tabs online and went in to pick them up. There was a line when I got there, but Fred was able to get my tabs to me in less than 15 minutes and was super nice. All employees were masked and enforcing social distancing. Highly recommend this business! read more

Fred (owner) is what customer service is all about . He came and introduced himself asked if anyone needed help and cold water while standing In line . What an amazing person ! Appreciate all the help I received in here all employees were nice . Thank you all again very much!!! read more

Inefficient and disinterested. Good luck getting clear and consistent information from one employee to the next, and of course it's too much to ask if you want to check back with the original person. Whole place feels like a big virus factory too, with long waits, no windows or ventilation, and guy at the lock place next door parading around unmasked. read more

Amazing customer service. Helpful upbeat staff. I remember going to the DMV in San Francisco even when I had an appointment was painful. This is a positive, normal experience. read more

Annie is amazing! She went out of the way to help me over the phone with a mail in request when I was having complications. Thanks Annie!

Rude people, made the process of getting tabs a complete nightmare, even I did everything they asked for. Waste of time dealing with miserable losers like that. read more

I timed my visit from entrance until exit on a Saturday morning: 11 minutes. This included waiting in line, registering an out-of-state vehicle and getting new Washington plates right there. It's great that it's open on Saturday, super fast, and the people working there were even friendly. read more

Free Parking! I got lucky and walked into an empty office. The ladies there were very nice. I was in and out in less than 10 minutes!

Just because the phone never gets picked up. I went in and the people were nice and it wasn't busy, weren't any lines but there was a lot I could have just asked over the phone so I wouldn't be holding up a line and I could come in better prepared. And you would think it not being busy they would answer but nah read more

This place is great! As transplants to Seattle and needing Washington plates, this was a much easier option than going to the DMV.. and they are open on Saturday! It took us 10 minutes to walk out with our new Washington plates and the lady behind the counter was super nice and friendly read more

Fred the owner is so nice! He gave fantastic customer service and truly cares about his customers. I really respect him as a businessman and person. You rock Fred! read more

I first went to a government owned licensing department. They were incredibly rude and condescending. I left unhappy with their service and came here! Everyone was super friendly and helpful. Fred was very kind and proud of his business as he should be. I will definitely return here. read more

Fastest licensing experiences of my life. It's a 20 minute trip at the absolute most, and if you're just picking up tabs, they'll bring them to you in line so you don't have to wait. read more

In 30+ years of dealing with government related offices, I have never had a more pleasant, courteous, professional service than this place. They are the best, plain and simple. IF you have to stand in line, a very fine gentleman will greet you, ask you if you'd like water, thanks you for waiting and answers any questions you might have. They know their work and do not waste anyone's time. I have been there 3 times now and can's say enough great things about them. My last transaction was selling my car without a title in hand, which can be time consuming. We were in and out of there in 20 minutes. They are truly the best, special thanks to each and everyone there, including Fred. read more