Best experience in all my years of driving. Customer service was beyond expectations. The lady that helped me was so nice and answered all my questions, without hesitation. She even gave me her pen I love pens. The lines were long but I didn't have a long wait. The people there were fast. I recommend this location read more

Renton Licensing - Ambiance - Registration Services Near Me - Renton, Washington

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This is the best experience I've had at a licensing place. The wait was pretty short, and the staff was efficient and very kind and helpful. I don't know what it is about these kinds of places, but the employees always seem like they hate their jobs. I got non of that here! I live in Lynnwood, but I enjoyed the experience so much, I would make my way down there if I needed to take care of any licensing tasks again! read more

Renton Licensing - Waiting patiently... - Registration Services Near Me - Renton, Washington

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I love this DMV. You never heard that before I bet! Are they crowded? Yes. Is there a wait? Yes, probably. But are they super friendly, wonderfully local, and as efficient as they possible can be while also remaining accurate and ethical? Also yes! Do they do their best to manage the flow of traffic? Yes. They have a person that waylays you when you get there to find out what you need and suggest which line to get in (very helpful and eliminates doubt that you're standing in the wrong place). They have a pick up counter for tabs now if you already ordered them online (very smart addition to the process). It's really pretty organized and I love the walls papered and hung with local team sports paraphernalia. This is a reliable Renton DMV, not too fancy but gets the job done, and I hope it stays that way! read more

Have been in an unmoving line for 30 minutes, no one seems to know what they are doing and there is no sense of customer concern or urgency. Very disappointing that we are held hostage by Washington State law. read more

Wall inside at a little before 4pm today (3:57pm). Wait in line till 4:32pm when I get called to the window and tell them I need to do tags. Lady says we stop that at 4:30pm however I've been inside for over 30 minutes. I understand they have a cut off time but when I said I just need tags the check in lady told me to take a seat. Overall unprofessional and a waste of time. read more

OMG - I have never see a person to be so unprofessional to a customer. I went there today to fix a mistake from my Tabs and the gentleman that was helping me have to ask some questions to the co-worker (long dark hair was on box number 5, seems like a senior person at the office). She (lets name her Karen) yelled at me three times saying that I was not understanding and almost told me to shut up one time. I was polite and counting to 50 before saying anything. She was disrespectful, yelling, aggressive towards me and I maintained my politeness despite her breaking out. I will never go there and wish this Karen lady to receive the same treatment that she is doing to people one day. The young guy was professional and polite but the co-worker who should be training him was the worst person. I suggest the owner to review the tape of today's approach (around 11:20am) and see for himself/herself. The worse customer service and place ever. Should close and never receive any payments from the State as we pay their salaries with the imposed fees. read more

Whenever I renew my tabs, I pick it up here. Luckily, there isn't a line whenever I go so I'm in and out within minutes. Can't complain!

I walked in to pick up my tabs and the workers there were super sweet! The service provided was great and i have no complaints! I was also able to be in and out quick due to not a lot of people inside but the environment all around was nice! read more

Other than the weak A/C, this place is as good as it gets for a license agency. Everyone there is always helpful, and surprisingly paitient. They also have no problem clapping back at rude and inconsiderate people. You get what you give, so don't be a dick. It is often crowded, but if you are just getting new tabs, buy them online and walk right in and pick them up. Also go midweek and mid month in the late morning to avoid long lines. The staff is great and do what they can with what they have. Anyone complaining either didn't have the right paperwork, were rude to the staff, or just can't comprehend Staff can't break the law for you, so just do what they ask. read more

I know this place is usually very crowded and very chaotic and there's always people in line. I was transferring the title of a car to somebody else and the guy behind the bulletproof glass was super friendly. Super nice and super patient. Thank you very much he was great. read more

Mean people... Bad customer service.. Bunch of karens... One of the worst place to deal with​​​ read more

This office refuse to register the vehicle my sister donated me based of the following demand: Failing to provide: dealership purchase agreement showing proof of any taxes paid. Based off: https://www.dol.wa.gov/vehicleregistration/moving.html the guidelines are as it follows: Registering an out of state vehicle, that has been registered in another state and owned for less than 90days. Include: Vehicle/Vessel Bill of Sale OR Dealership purchase agreement showing proof of any taxes paid. The vehicle I'm registering was originally purchased in Puerto Rico, as a puertorican myself we pay more taxes due to the fact that the vehicles have to be shipped to our island, I provided the dealership purchase agreement but sadly the breakdown doesn't state the tax amount paid. I'm still in shock about how difficult this office have made my registration process. Having all the paperwork needed they still refuse to help me. I will go to another office but will never recommend this location to anyone as clearly something's not right. After researching more on www.dol.wa.gov, I found plenty of information that supports there's no need for such proof of any taxes paid as the vehicle was originally owned by my sister since 2013 and it has been more than 7years which in the website states they will assumed at that point taxes has been paid. read more

Renton Licensing - Registration Services Near Me - Renton, Washington

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Avoid this dmv. By far the worst one in Washington. If you have a choice go to burien. Renewing tabs here is fine. Doing any title work be prepared to be sent away for no reason at all. You have to be sent away Atleast twice to get anything done. If you are lucky you might get the Samoan lady and she is very nice. Everyone else there hates their job and is always frowning. read more

I've been going to Renton License Agency as long as I can remember (which, to be honest, sometimes isn't that long as I approach being really, really old.) The folks at this agency are ALWAYS totally helpful, kind and efficient. I'd drive 50 miles to get to this place for any vehicle licensing need or problem. They're the best. They fixed my little issue quickly with no hassle. Friendly and helpful. Thanks again. read more

It's an unpleasant place, but you've gotta go, don't you? Waited in line for 30-45 minutes on a Wednesday afternoon. I was told that it's pretty much always busy. There was a very unpleasant woman with her hair dyed red who was barking directions at everyone like they were supposed to know better. read more

I had to go in because I had my registration stolen. And I had some other questions to be answered as well. LISA AMAZING. I hope she can get a raise, or AT LEAST on congrats for being such a lovely and helpful person. Sorry Lisa, I had to use your name. Everyone there was very helpful and friendly. I came in last week but the line was out the door. Let's understand that these people are also humans and they deal with a lot of us annoying people. We appreciate you all! read more

Honestly I don't write much for review but today I felt I was rubbed the wrong and rude way. I came in to picked up my sister's tabs which she paid online so no wait but I was told differently and needed to have the same last name and address. Why would I have her same last name when she's married to my brother in law and address if I don't live her? And what was more deceiving was when I came in the other week, I picked up her tabs for her other vehicle with no problem and was not question. If the staff would of kept to their right procedures I wouldn't of had wasted my time! read more

The staff is so nice and friendly. It was so quick service and they made sure we were informed properly and checked everything before we head out. I will definitely recommend them as a place to go for your business. read more

Absolutely the worst type of people. Officious snots who seem to work extra hard to do whatever they can to prevent you from getting basic title work accomplished. Go elsewhere. Save yourself time, headache and money. read more

I had a pretty decent DOL experience here overall. I was able to get in and out under 30 minutes which isn't terrible. It's a small office with very little seating so when it gets busy, it can get a bit overwhelming. You can mostly avoid that by coming earlier in the day but it is what it is. read more

Renton Licensing - Registration Services Near Me - Renton, Washington

This place has gone to trash. A few years ago, this WAS the best vehicle licensing office to go to; friendly staff and fast service. Now it's just another California DMV where staff seemingly hate their lives and customers are there to ruin their day. If you're doing any DOL paperwork and you cross your T's or dot your i's in a way they don't like, they'll send you away to amend the paperwork wasting the 30+ minutes of you standing in line, all to do it over again. Of course, if you don't have time for their BS and you take the SAME rejected paperwork (untouched) to any other licensing office, the other agency will have no problems processing your paperwork; nor does the DOL (even though Renton says they'll reject it). If you live in Renton and need to pay for overpriced car tabs, that's pretty much all this location is good for... Even then, just have it mailed. read more

When you need to renew your drivers license in the Renton area, this is the one to go to. From the time I left my car, enter, greeted nicely, picture taken, eye test, pay the $9 a year (cash will save you 2$) temporary license and back in my car in less than 10 minutes. Went at 9:15 am (they open at 8:30am that day) on a Tuesday and they far exceeded my expectation. Previous attempts at other locations were not good. I was disappointed to learn by letter that I am in the group getting the two year instead of the 10 year as I had before , but this made up for it. Thank you WA Dept of Drivers License, you have come a long way in 10 years. read more

Renton Licensing - Registration Services Near Me - Renton, Washington

Anytime I come in, I am helped efficiently and quickly. The ladies are friendly and helpful!

**** This is NOT a drivers license office! ******* I don't know who added the name of this place as a business but it is NOT the full name and may be misleading. This office is for VEHICLE and VESSEL REGISTRATION ONLY!!!!! This place has four hard park benches inside to sit on which a not very comfortable. It's very bare bones but they at least have tried to put a little Seattle Seahawks memorabilia and color around. They also added some fake plants and flowers to make it look more pleasant. Dealing with the staff on the phone was actually a very positive experience and they have gone out of their way to help with some issues. On the other hand, I had to come back three times for the same thing. A lot of unnecessary effort on my part so they get two stars instead of three. If you want you can renew online... I recommend that since I have been here twice and there is always a line. The line was out the door and we were waiting for over half an hour just to get in. Last time it was much quicker. SERVICES AND FEES Title transfer $12.00 Registration Renewals $5.00 Replacement Registration & Tabs $5.00 Trip and Transfer Permits $5.00 Returned Checks $25.00 Credit Cards are accepted. if you are waiting for a friend or family member there is Tonkin Park across the street. It is a better place to wait if you like the outdoors. read more

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Lines are long and slow, however once you reach the window, you get the best service at any west coast DOL or DMV, they are knowledgable, kind, and genuinely interested in giving you the best help possible with the goal of solving all your issues in one visit. read more

Thank you so much for helping me with my vessel title transfer. You guys are rock stars and I will recommend Renton License Agency to everyone I know. Thank you thank you! read more

Having moved here from California, I wasn't sure what to expect when I had to transfer a truck title into my name. At first it seemed weird that private businesses, like the Renton License Agency, process paperwork for the state. But I guess it makes sense, the private sector will run more efficiently than the government. The Renton License Agency was packed when I got there. The line wrapped around the inside of the lobby. I got to the back and waited. I was surprised at how fast the line moved. I was in and out in about 30 minutes, which didn't seem too bad. All of the clerks were polite, knowledgeable, and efficient which is why the line moved so fast. read more

I totally get it, the license office probably isn't the most fun place to work at. That being said, I have visited a few times, and each time, the employees were very unfriendly. read more

Good luck people with that one employee there..I've encountered her twice and she is always rude & hostile!! She'll make u feel like u're in an immigration office! She needs to CHILLLLLL!!!!! She's the one in the very left side!! read more

I have an in... and I know how to use it! Only come here, in the middle of the week... in the middle of the month! The ladies are less cranky... :p They have yet to deal with the crazies at this time!!! :) I have been to the location often and the gals here are really nice. I have actually been here twice this month and they told me what I was missing, fully explained it and gave me an extension! Hallelujah! read more

I waited in line at least an hour to transfer an auto title. Got to the front. I had my US passport and receipt for a replacement Drivers license which had all relevant information and other supporting identification documentation. The receipt provided my Drivers License Number & Current Address. A Staff person (ALL OFFICE STAFF ARE WHITE) stated they need the duplicate replacement license. I stated I will go to my computer and print a copy. Can I return to the front of the line? The staff person told me I had to get back in the rear of the line. Yet 3 other people who had to leave to bring back documentation were allowed to go to the front of the line. Interestingly, they were WHITE and I am BLACK. To me it was clear racism. Double standard. I think this is a pattern in the Renton licensing office and they should loose the business privilege to provide licensing services. I will never return to that center. read more

Came in on Tuesday and was surprised to see no line at all. That's a first. Typically the line is out the door, and moves at a snails pace. Pretty much limited to street parking here. On a corner, easy to miss, little building. The staff is very rude and that is if they even acknowledge you. This last time I came i,n the lady didn't even stop her conversation with her co-worker and just annoyingly stuck her hand out waiting for my paperwork. She proceeded to continue the conversation throughout the majority of my time standing right in front of her. Good thing I didn't need anything else or have any questions. Anyways. Try to come early on a weekday to avoid the headache of the long lines; unfortunately you can't avoid the sour attitudes of the employees. read more

They are so helpful and kind. I drove 20 minutes out of my way to come here versus issaquah (which is where I live) because they treat everyone with kindness and respect and still get the job done efficiently. read more

Take a chance and look at the reviews. Not just the reviews but WHEN THEY WERE POSTED. In 2008 and 2009 this place ROCKED! I guess the really awesome people moved on to better paying things. But this place still isn't all bad, the women who work here will tell you exactly what you need by the book. They're doing their jobs as they were instructed. In the past they had empathy which is awesome, but now the employees follow the rules by the book which I respect. read more

Hidden in downtown Renton across from the post office and next to Bank of America. When you need tabs, make a stop into here! The staff is nice and very helpful with any situation. The emissions station is also near by so you can make a run there first if needed. If you're already online then renew on the department of licensing's website and choose the option to pick up here. There's a separate line for online renewals! I've been coming here for 6 years now and I believe the busiest time at the office is during lunch and after work. The line can wrap around the inside sometimes, but lately when I stop in the line has been short. read more

Sadly, I can't give a rating of zero stars. Recently I purchased a new car, and when I went to transfer the title over, they had a sign on the door reading CLOSED for the weekends "during winter". Their website made no mention of this. When I showed up the day after x-mas, they had a sign saying they were open on x-mas eve until 4pm. I'd been in the neighborhood and stopped by, door was locked and the lights were off. No one inside. Closed? Yup. Cost me an extra fifty six dollars and not one single apologetic word was uttered by the people who keep less then banker's hours. Not going to put up with this. Certainly not going to support a business that abuses it's costumer base like that. read more

I wish I had taken a name. I just had the best experience at this office. My mother-in-law and I were transferring ownership on a vehicle. We came to the office at 4:00pm and was help immediately. The person who processed our request was extremely helpful and very nice. I work in a different government office in the area so I appreciate seeing exemplary customer service! Thank you for making this so easy for us! read more

Fast, quick service. Friendly and too the point. Got the job done, and even tho the line looked super long it didn't take long at all. read more

Are the lines long here? Yes.. usually. But the staff works as quickly as possible to get through the line. Every transaction is different, therefore every transaction takes a different amount of time to complete. All forms of payment are accepted except for Visa credit and very few Visa debits (most major banks accepted for debit). There is an additional fee for plastic- heads up. They don't control the fees- I've heard and read a lot of complaints about the fees. The state mandates the fees and they simply pass the word on. Just like certain things have to be paid by cash only. Also if you wait through their line once and come back the same day they give a no wait (in case you are sent out for something and will be able to come back same day- no need to wait in their line twice). Renew online and go straight to the front to pick up tabs- great benefit! If you don't want to pay the optional park donation, just say so- they will take it off. Keep in mind they do have subagent fees (posted prominately on the wall) read more

So, you have to get your tabs, huh? And you look online and the average wait time is an hour at the place closest to you. Do yourself a favor, and go to the one in Renton. Their physical address is 329 Williams Ave S. It's a small little place, but the people behind the counter really keep the line moving. I just bought a truck and had to go get it registered. I went in today (Oct 21) around 3:00 to get it registered, and there were 4 or 5 other people in front of me. I was expecting a long wait, but before I could get my iPod out of my pocket and turn it on, I was next in line! Woohooo! The girl behind the counter was awesomely nice, and was quick with her computer and the paperwork. She registered my truck and handed me the new tags in no time at all, and I was soon on my way to happy hour. Bottom line - go at 3:00 on a Wednesday in the middle of the month and don't worry if it looks like there's a few people in front of you. These folks have their stuff down pat, so the line will move quickly and you have time to get on with the rest of your day. read more