Very nice and professional staff I got In and out Quickly because I didn't have a long time

I have lived in many states, and have had negative experiences with privatized tag agencies elsewhere. I was relieved to find this process straightforward and relatively painless. The process here seemed quite effecient. (it is odd that in Washington, the actual state DMV offices do driver licenses, but you have to go to private tag agencies for tags...or tabs...whatever we call them here) Everyone here was friendly. The line was out the door in the a.m. on a Sat., but it moved along pretty quickly. Please do everyone a favor and do as much research as you can before showing up. And just be cool while you wait. Bring your best energy. We're all in this together, people. No joke, there was a guy ahead of me who was selling like 2 boats and a motorcycle the next day ( a Sunday) and he couldn't find the titles...and he was making it their problem. Seriously, dude? Eariler in the week, I called ahead to get an estimate on what I needed to pay. I did as much research online as I could also. A real person answered the phone and gave me a pretty high number. They quoted a vehicle with a higher trim level than mine, just to be on the safe side. If I recall, I kinda got a little prickly on the phone because Washington taxes you on the value of your vehicle (excise tax), even though you paid for it already a long time ago. What the hell? it's basically as sales tax you pay over and over again. Doesn't matter what you call it. Even though I was noticeably irritated, the person at Rainier was cool about it and didn't push back, which is the usual response in any other context. I brought cash, which seems to be the way to go. I've heard there is an extra charge for credit cards ( but don't know that for a fact). I ended up paying less than what they estimated earlier. in conclusion, do the research, call ahead if you have questions, go on Sat. a.m., and chillax while you wait. The kind and professional folks at Rainier Vehicle and Vessel Licensing will take care of you. Just remember...it could be much, much worse. read more

I would highly recommend this office for all of your WA state vehicle registration and license plate needs. I was helped by Jennifer; she was super knowledgeable, friendly, and was able to complete the services I requested. Much better experience than the office I visited in U-District. Thanks Jennifer! read more

One of the better DMV-like offices I've been to! Renewed my tabs online and then went to this location to pick them up. A parking lot is available at this office. Found out it is a paper ticketing system when I arrived (#PTSD), so I took a ticket slip and waited. The numbers do go by fairly quickly as it wasn't that crowded, but I think the employees here are efficient as well. When I went up to the counter, the lady told me that for online renewals I could have actually went directly to one of the counters to get my tabs without having to take a ticket. Good to know! read more

I went in to transfer a bus for my business that I purchased from out of state which I have done many times over the years. I can be difficult to confirm the value of a custom bus thats not the normal Ford, GMC type vehicle can be difficult. Its even more challenging when the vehicle had to have a $17,000 transmission replacement. I got lucky and came on a day with not line, the rep was pleasant, easy going and light hearted. I always ask for a 2nd black and white copy of the registration to file in my office with the original on the bus its hit and miss on that request but she gladly gave me an extra copy. I'm so happy with the service i received I know car transactions and be nerve wrecking with all the different requirements and restrictions. This day was in my favor. read more

Savanary was very helpful and I was in and out very quickly I would recommend this licensing agency again

Michelle was super helpful! We did an out of state (CA to WA) title transfer without an appointment on a Thursday and took 30 min total and got our new license plates and tabs right away! Parking in the plaza was plentiful. Only 2 parties were allowed to wait inside at a time due to COVID restrictions. There was a coordinator who wiped down all counters and directed us to the correct window for our required services. I would definitely recommend coming here for title transfers over the DMV. read more

Everyone I have worked with here has always been kind and helpful. Wait time is short and every time I have been there there has been ample seating for the amount of people there. read more

Went back again today, still by FAR the best DMV in Seattle, worth the drive...and yes, I called and they still answer the phone!!!!!

Lu got me in and out on an issue I thought would take so long but I was out in 20 minutes! Definitely recommend thank you!

I had a great experience here. We waited a whole, but we had a very helpful and knowledgeable employee help us out with our title transfer and registration. We got our plates right away and walked out with the whole process taken care of. I would definitely recommend this place! read more

Not your typical "DMV" experience! They only do registration/plates here, but I was able to get in and out quick on a Saturday and get set up with Veteran plates. The girl who helped me was friendly and knowledgeable, and everyone working there seemed to be very fast and efficient. Definitely recommend. read more

How do they type with those nails? The good news, they're super efficient, friendly (mostly) and I can get in and out without much fuss. Oh, and it's a stone's throw away from other 'vital' stops on my errand route of Safeway, Starbucks and Ross. No longer cash or check only, they're accepting cards but it's a $2 charge. read more

Rainier Vehicle & Vessel Licensing - Registration Services Near Me - Seattle, Washington

The line wasn't long, and my leg is broken instead of having to go inside the nice lady got my papers and ID and got my stuff for me, I'm so appreciative! read more

Whatever you do just don't ever go to this location the one in Rainier Avenue. All the staff are so rude! They made us to go back 2 times and still turned us down for just getting a disabled permit!!!! They don't even deserve 1 star!!! read more

I'm not sure why there are negative reviews. I went to this location today with my fiancé (our first time). Even if they had us wait outside, and had a whole COVID procedure, we were in and out of there in no time. The front podium lady was great at keeping the communal space clean, and we had the best employee helping us -- she had purple hair and a Nike mask on. I left thinking, "What a smooth and easy process." And I NEVER think that of any Seattle gov processes. Even now, many, many hours later, I'm still thinking about how great my experience was. I had a way better experience going here than the downtown location, and will continue to come here for my vehicle registration needs! read more

I had to drop in and leave a review. I was so impressed by the service today. The lady out front was so sweet and apologetic for the wait (which really wasn't bad). The young lady who renewed my tabs was very kind also. Not enough is said when a business goes out of their way to make sure that your experience a pleasant one. This one did today- Thank-you! Side note: They were also vigilant about keeping the waiting area sanitized. Very grateful! read more

Jennifer makes the DMV experience very painless! We had to do a title transfer with some complications. She was very patient in explaining the process even though she couldn't process it at her location and provided us some paperwork to take to a different agency. Very thankful of her help. read more

What an amazingly good experience today at this office. So well organized (COVID SAFE!), so efficient and so patient with my aged mother. Thank you essential government workers! read more

If I could give this business 0 stars I would. Today I went in to register my 2008 Scion Xd which I purchased in Idaho, and paid sales tax on (Seattle, Washington Sales Tax Rate) at the time of purchase. After many minutes of waiting for the woman behind the counter to complete her data entry, she told me the amount due to register and license my car would be $371.58. And naturally because I educated myself on the licensing fees and taxes listed on the Washington DOL website prior to stepping foot in this office, I questioned the calculated total. So I asked for an itemized copy of the fees and taxes due. She rolled her eyes at me, and then stated, "As you can see the most of the balance due is the RTA Tax, which is calculated at $217." Knowing that the RTA tax rate is .3%, the value of my car is $10,048, and the total purchase price plus the cost of my service contract was $12,983, I knew there was a miscalculation. So I left, and contacted the Washington State department of licensing customer service department. Upon speaking with the DOL, the representative confirmed my suspicion that that RTA tax on my vehicle had been miscalculated. $217 in RTA tax would mean my car would be worth $72,333. In 2008 the vehicle wouldn't have sold for more than $16,000. Moreover, the DOL representative explained that the tax is not always based on the actual cash value of the car, but rather a formula based on original MSRP and the years of service since the MSRP date. In either case, sale price or formula, the RTA tax on my car was estimated somewhere between $29-$39. With this information at my fingertips, I went back into the Puget Sound Licensing Office. I was assisted by different woman this time. I explained to her that I had just been in the office and I had some serious questions about the calculation of the RTA tax by the previous representative. She looked at me begrudgingly and said, "So!" (How rude!) Then, I politely asked her for the print out that outlined the taxes and fees due for registering licensing my car. Her response, "Well, she probably threw it away! So oh well!" In my head, I'm thought, 'this b*$#h really has a chip on her shoulder', and my patience was gone, so I said "It's not 'oh well', lady. It's, you're 'going have to reenter all the information and print out the itemized invoice, if you can't find the one generated by your colleague. That's what you do here, so I kindly ask that you make it happen." She returned with the previous itemized invoice, and I explained the RTA tax was clearly miscalculated, and that I had spoken with the state DOL about the matter and they concurred; in fact, they had encouraged me to confront the licensing office again to have the tax properly calculated. She proceeded to argue with me, but I wasn't having it. So yet another representative intervened, and reviewed the data entry, where she then found that the calculation and data entered was INCORRECT (shocker!!!). My RTA tax was recalculated at $39. Nonetheless, the woman with a chip on her shoulder continued to dish out the attitude, tossing papers at me, sneering at me, and she even gave me side eye. Excuse me!!! I didn't do anything wrong. I questioned what some people would've taken at face value as accurate, and I'm glad I did. I can't help but wonder how many miscalculated transactions this place has processed, just spitting out balance due totals to unknowing and innocent people, only to have people pay without any question for what they are paying for. At the end of it all, I was treated like I was a burden, a nag, and that my concerns weren't valid. Never did I receive an apology. And on a side note, as one reviewer wondered how they can type with such long nails. The truth is, THEY CAN'T! Perhaps IT IS TIME to cut the damn nails; the first woman who calculated my RTA had talons that could compete with a bald eagle, and she was the one who screwed up. What a nightmare. I'll never go to this place again. read more

As an east coaster who just moved to Washington, I was shocked at how fast and friendly the service is here! The bad reviews of this place are outdated, reflected by all the newer reviews being positive. I walked in with just my title and WA license, took a number, and was out in 10 minutes with a new title (expect to get it in the mail 6-8 weeks later during the summer season), same day plates, and same day registration. For my regular car, all this cost around $300 using a debit card (a little cheaper if you bring cash, a little more expensive with a credit card, and overall on the higher side compared to other states. I'm not sure if more/less expensive than other locations in WA). Note that you have to get your driver's license beforehand at a different location, a weird WA quirk. You take a number and wait to get called, but I was sitting for a brief time. Everyone working here is nice, efficient, and clear. Great option for anyone in Seattle who needs to get their car registered. read more

These days you can do a lot with the text messaging feature on your cell phone. Hey, people even write entire novels using these things. It's true! And the girl working behind the counter at the DOL? She's proof positive that today's youth are masters of this feature. Unencumbered by email (that's for old people) she is able to hold down a full time job *and* stay abreast of the comings-and-goings of her social circle. Seriously, girl made and received 4 texts in the time it took me to write out my check for 107 bucks. Hey, I can't complain. I've never had to wait more than a minute or two at this DOL. Let's just hope she has an unlimited texting plan! read more

Super rude staff. I was sitting there waiting my turn, and shortly before my number was called, I realized I had left something I needed in my car. I left to go grab it for 30 seconds, and when I went to go back inside, a very rude person at first tried not to let me back in, and then made me take another number and start again. When I expressed disagreement, she threatened loudly to throw me out. Terrible customer service. read more

I wish I could give this office ZERO stars. They didn't know how to process a gifted car from out of state. I had already called and spoke to a DOL rep before heading to this office so I knew I had all of the proper documentation. But once at this office, the rep said I needed to go downtown Seattle to the Dept of Revenue to get a tax waiver doc. What!?! I was prepared as I had a copy of the sales contract that showed sales tax was already paid on California. But no, that was not acceptable and I was sent away despite my protests. At home, I called the Dept of Revenue and they balked at what happened, saying I should just hit up a different DOL office. Which is what I did - drove all the way up north to Wendel's with my same file of papers and they were able to process my transaction in 7 minutes. I will never go to this Rainier office again. They don't know what they're doing. read more

The negative reviews are just left by people who look at everything negative and never have a good or positive thing to say about anything or anybody. This place totally kicks ass. Usually any trip to a DMV or anyplace that has to do with licenses, registrations, titles, tons of laws and regulations can be stressful and unpleasant. And it seems like the staff at those places are robot people. But not at this place. Not even the slightest. It's a very pleasant place to go. I went today and I even got turned down for a title transfer cause there was a mix up with paperwork, and I'm not dreading having to go back. First off they are super Covid friendly. Not that that really matters to me but if it does to you, they are on top of their game! Also the wait was very short. The lady running the front, and the traffic coming in the door was super friendly and helpful, she even struck up a nice pleasant genuine conversation with me. I found out that they close at five but stay open on a regular basis to finish out the line of waiting people. I mean c'mon, how many businesses do that!? Especially a licensing office! And then the lady that helped me out was genuinely bummed out for me that I couldn't get done what I came for. She very nicely explained everything and even wrote down a little check list of what I needed to get done. And explained that with a little extra work on my part I could save $125 dollars! I don't normally leave very many yelp reviews. But this place is above and beyond and I needed to say something. Hopefully the staff will read this and know how awesome they are. They deserve it. Customer service is hard. And this place is better than a restaurant. It's so nice to get genuine help from someone who cares, especially during these times. Nobody cares about the other guy. It's such a self absorbed shit show out there. And these people put some faith back into humanity everyday. Great work staff! You guys are killin it! read more

Went to transfer a vehicle title, they told me I needed an emissions test and an appraisal, and that I'd have to buy a 2 day Transit Permit since I didn't have plates yet. Went to the DOL on Roosevelt later that day and they said the owner had already had the emissions test done and an appraisal wasn't necessary--left happily with my plates in hand. Despite the Rainer DOL being closest to my house, I'll be making the trip to go to a different location from now on. read more

Let's see if we can get this sucker tagged so it shows up on a search. Vehicle Registration. Tab renewal. Department of Licensing. DOL. REGISTER MY F$&%@ING CAR WHERE THE ($#*&@ DO I GO TO GET MY (*@#$#@ING TABS RENEWED YOU BUREAUCRATIC CITY OFFICIAL @*(#HOLES? *brush hands off* That should do it. I think it should be the responsibility of the officer who pulls you over to let you know that your tabs are out of date to inform you of where you can actually go to renew your tabs. (Aren't you supposed to get a notice in the mail? What the hell is going on here?) Because god help you if you go to a DOL where they renew DRIVER'S LICENSES. YOU'RE IN THE WRONG FUCKING PLACE. GAME OVER MAN! Yeah... some jerk we probably elected and pay out of our taxes decided, "I got a good idea! Let's separate the functions of these places we call Deparments of Licensing into Driver's Licensing and Vehicle Licensing, but let's call them all Department of Licensing, and let's not make it at all clear via signage or any other commonly used communication other than telepathic morse code, and force everyone to come inside one or the other and wait in line for two hours and train our staff to treat like total ignorant dipshits when they come in and ask, 'Can I renew my registration here?' And when we're done, let's go waste some more @*#(%&ing tax money on screwing land-owners out of their property and then building public transit that goes no-where useful and name it the same as a slang word for a person you have to pay to take a ride that also goes nowhere but at least feels good! And will probably give you crabs!" I know you're now looking at my 4 star rating and saying, "um... with a rant like that, I was expecting one star? Like... dude?" And to that I say... don't call me dude, dude. A very kind, gentle soul at the DOL on Rainier near Orcas that is for DRIVER'S LICENSING ONLY apparently (not a fucking sign in sight that would let you know that registering your car here will equal FAIL) let me know that I probably wanted the very well hidden DOL that is also on Rainier but next door to the gross chinese buffet. I headed down there, expecting to continue this colossal clusterfuk of an adventure. I walk into this DOL for AUTO REGISTRATION AND TAB RENEWAL ONLY, and there is virtually no line, and signs hung everywhere letting me know that they don't accept credit or debit and to please hang up my cell phone before I even think about walking up to the line, and some of the rates they charge for all the services they provide, totally visible behind their counter. Sweet god. Communication. Feeling empowered, I head up to the WaMu in the Safeway to grab a whole crapload of cash, because I don't know about you but I haven't written a check in about a decade. I head back in to this DOL for AUTO REGISTRATION AND TAB RENEWAL ONLY (which is actually the Puget Sound License Agency) totally expecting that in my absence there will now be a line out the door and snaking into the gross chinese buffet. But no. There's one girl standing in front of me. There are three lovely ladies working, and they are turning people around and getting their shit done in a timely, efficient manner. Within a minute or two I'm at the counter, I'm showing my ID, I'm reciting my license plate number, I'm joking with the gal behind the counter, I'm paying, I'm getting my tabs and my registration, I'm getting my change, and STICK A FORK IN ME I'M DONE. read more

If I can give negatives stars.... I would. The ladies there are so obnoxious, loud and rude, idk how they landed that job. I've been here a few times because it's so close to home. Every single time, when it's my turn, they are always on their phones and making rude remarks about the customers. read more

If I'm reviewing this place correctly, it's by safeway, starbucks, ross, and right next to magic dragon. Today, I can't believe I got robbed for 10 bucks. I paid 22 dollars for my affidavit in lieu of title and I forgot to get my change back. She was in the end of the stand and her VFS operator number is 1738116, her name is Juiemton or something.. dam cursive! But anyways, it's too late to get my money back on April 29th and if she's done her math correctly the whole day, she would be over 10 dollars and that 10 dollars is mine! However, the service is fast, no one around and one of the lady was sitting and texting and the lady who stole my 10 bucks told me to go to her booth because she probably thought... oh easy money and yes, she was right... I'm the type of guy who is used to playing debit and credit card transaction... read more

Piss poor licencing agency save yourself the time and trouble and head to university licensing instead these guys are idiots and a waste of time. read more

The young lady is working there so crazy. She tried to do everything hard for customer. I went there 3 times for change my title name.

If I could give negative stars, I would. The customer service is horrible, tude, and unfriendly. The clerk gives information after the fact of transaction. The signage for Internet pick ups is located towards the back of the front desk. I dread going there every year for the past 8 years. read more

These people don't know their business. We've received wrong information from them about regulations concerning title transfers on several occasions. They don't answer their phone, so if you have a question, don't bother calling. I've been treated rudely on several occasions, and all I was trying to do was buy tabs. Too bad there aren't more choices locally. I wouldn't give them any stars. read more

If no stars were possible, they would get none. They are the worst. They don't answer the phone, Don't return phone calls. Don't waste your time here. Go to Ballard or Issaquah or anywhere but here. read more