After my childhood dentist passed away, I was scared to go to someone new. This fear grew and grew,…read moreuntil I realized it had been at least 5 years since I had seen a dentist. I chose Big Wide Smiles after some recommendations I saw on Facebook, and I am so glad I did. Dr. Lunsford has the perfect balance of compassion and practicality. She explains everything and doesn't seem annoyed when I ask questions. The hygienist is also extremely kind and helpful, as are the front desk staff. They have also been able to squeeze me in when I've had a variety of dental "emergencies." I recommend this office to all of my family and friends!

The friendliest staff, almost zero wait time and very professional results. I am so happy that I…read morechose Big Wide Smiles when I moved to the area. If you are looking for a new dentist, choose this one!

As someone who struggles with occasional anxiety when going to the dentist, I can not speak more…read morehighly of how wonderful (and calming) of an experience I had at this office. All of the staff are courteous and kind, but I want to give a special acknowledgment to Dr. Park. She really calmed my nerves, and had such pleasant chair side rapport, that I was able to relax during my dental work. She was great about checking how I was doing, as well as explaining all the steps as she was performing them, relieving any anxious worries I had. I truly appreciate her professionalism and the comfort provided during my visit. I don't plan to see any other dentist in the future! (Fingers crossed I will not need any more dental work)

What can one really say about the dentist. I can't think of a single person I know that has ever…read morebeen excited about going. It's usually the most dreaded experiences one can have aside from maybe a colonoscopy. So why the five start review? Well I have been going to this dentist now for about 5 years. Every single person I have encountered at this establishment is not only kind and courteous but they go above and beyond to make sure you have a great experience. They always try and make me feel comfortable and like I actually matter. It has almost become like going to see an old friend. Of course my friends don't stick their hands in my mouth and cause mild unpleasant pain. But close enough. If your looking for a new family dentist and live in the area give them a shot. I actually don't live anywhere close but drive about an hour because I not only trust them but don't absolutely hate going. I mean I'd rather not go to the dentist but hey if your going to go anyway better to find one where the people treat you the right way.

Excellent care - provided extensive information so that a thoughtful appropriate decision could be…read morereached. Staff is very attentive and Dr Leigh is very gentle (I am a total baby when it comes to dental work!!)

Rip off!! Sub standard dentistry, do not buy into his BS. Crown happy and then his work fails…read morewithin a year.Ge h he as a reputation among other dentists in the last area he practiced as being a "crown-happy" dentist. When a root canal would work, talks you into a crown! Big $$$, Big failures! 1star for walking in the door! Lawyers involved.

I noticed a poor review for this dental practice (somewhere recently) and hastily entered my own…read morenegative experience with one of the office staff. Since then, I haven't been able to forget that hasty post. Other than the one office staff that is outright rude, and one dentist who is full of charisma personally, yet clearly doesn't seem to care about his dental treatment of my mouth (hence I avoid him), what good is the charisma? I should ABSOLUTELY offer my views more accurately on the rest of the staff. The office help (minus one, probably someone's cousin or sister) are without a doubt the kindest people one could encounter. They truly go out of their way to accommodate, make me & my spouse feel cared for, and are always exceptionally polite. Absolute dreams, 99.9% of the office staff. Re Dr. Bill? He is a dentist. I am not. So how can I assess? Well he has more designations than nearly any dentist I know of. DMD, FAGD, MAGD, and always tries to be in the office, even if I am only getting a cleaning. I hope (wonder sometimes) that this is to check my teeth and not for fear I might upset someone. My direct nature and tone though unintentional, rubs some the wrong way. Tho I would be the first to stop and help anyone incl. a stranger change a tire, use my Triple A, or drive them wherever they need to go. Yet my tone doesn't tell people that, yet I don't even hear it. What I do hear is Dr. Bill always surprising me with a joke, as soon as he enters the room. Nearly always taking me by surprise, as he is so intelligent, & with such a dry wit. He further Hums when working on my teeth. Who hums today while working? Few today love their profession, to the point of humming thru same. I do spend a lot on my teeth. I have had to re-do crowns. I have no knowledge of dentistry, so I just trust that he is doing a good job. Yet if 99.9% of his staffs kindness, or his, is any indication, I should not have let one person's bad review, cause me to chime in (without thinking) about the one staff person who intentionally insults me. The remainder of his staff, are giving "20th century Customer Service", in a time when all too often we encounter "Generation Millennials". As far as Dr. Bill is concerned, again, I have no idea about dentistry, yet if his designations, kind joking manner, and humming his work away, is an indication of the person... you cannot do better. So wherever I chimed in after reading another's review without thinking, That's what it was... My "not thinking" & truly appreciating how lucky I am to be tended to by his terrific staff.

The worst! If I could give them negative stars I would! NEVER on time! I was suppose to get new…read morepartials. Spent the last 5 months getting molds and mocks ups made. They do not fit! The pain was terrible. Poor quality! Poor attitudes! I have been a patient there for over 25 years. When Dr. Petersen retired everything went down hill!

Great staff. On time appt. I am a Patient of Dr. Peterson ,…read moreand I can't say enough about the care I have received by him. He truly cares about each patient. He explains all work before it is done and advises on up coming problems he foresees with no pressure of commitment .( unless vital work is required) I have been with him for 25 years. Straight forward, honest , excellent work and advice. I enjoy his sense of humor which always welcomed when seeing a dentist .

Tristan is by far the best hygienist in the area. After Invisalign straightened my teeth and…read moreexposed stains where there had previously been crowding, Tristan removed all staining. I'm so grateful to her for that! I also recommend Dr. Griffin. He's excellent!

I used to absolutely hate going to the dentist. While I still don't exactly look forward to it, Dr…read more Seidel is the most wonderful dentist I have ever met in my lifetime. She is very gentle and precise with her hands, which is very important to me as I have a small mouth and have had countless previous experiences of dental staff having difficulty manipulating their hands around to work on my teeth. Front desk staff and especially the billing department is all very professional.

Pleasant, polite, and they LISTEN to you. Dr. Pinky is sweet, the technicians are all about keeping…read moreyou comfortable.

Office staff very friendly but efficient. Dental staff is very friendly and knowledgeable about…read moretheir work with the the dentist. The dentist is quite efficient and makes you feel relaxed during your procedure.

Can't speak highly enough about the staff and support that comes from this office. They have bent…read moreover backward to accommodate my needs and schedule. For two years I have gotten the run around from companies such as Baystate Dental, who have no qualms about showing how little you matter to them. Not the case in this office. Nice atmosphere and really friendly people work here. You feel cared about......

First off trying to find a dentist because of covid was a pain so I was delighted that they were…read moretaking on new clients and called to try to get me in sooner when cancellations happened. Linda did my cleaning she is amazing, was very personable, and made me feel so comfortable. She did an amazing job and made me so proud of my smile. The dentist was awesome as well he made sure I had all the referrals I needed, the rundown for my treatment plan and was very welcoming . Glad I am a new patient!

I went to Baystate Dental on Montgomery Street in Chicopee a couple weeks ago and they found an…read moreinfection and had to remove 4 of my bottom teeth. Dr. Sobti was incredibly kind and knowledgeable. She answered all my questions in the first appointment and moved quickly to get approvals from my cardiologist and primary care physician prior to beginning just to be sure it would be okay. She did an amazing job with the numbing agents and with the extractions. I had previously horrific experiences with other teeth being removed at another dental place in Boston years earlier. I was very impressed with how kind all of the office staff were and the dental assistants. I would recommend this practice to anyone who needs dental care.

I recently had a scheduled dental cleaning and let the dental hygienist know of some tooth…read moresensitivity that I was having. The hygienist was very polite and professional and informed me that the dentist wasn't available that day. The office was able to schedule within a week which I was not expecting to be seen/scheduled so soon! I'm very satisfied!