Doodes. This place…read moreis awesome. I had been slowly but surely not wearing my watches when the batteries died. Saw awesome reviews for this place and headed out. In less than ten minutes my watches were functional again, and they gave me a discount. Awesome service, competitive prices, no need to go to a fancy jeweler in Towson! So happy. Thanks guys! I'll be back.

So I saw a commercial over the Christmas season for greenmount jewelry that advertised them as…read morehaving a jeweler on site and I took a tri-color chain to have cut into two separate bracelets for my granddaughter's they charged me $ 150.00 for the service when I picked it up and got home it was not made from the chain I bought in but some other cheap chain. This company ripped me of. although I'm a 68 year old church going grandmother on social security I will never go there again.

Decent price on putting rain and winning band very knowledgeable and helpful. had a check in a few…read moreminutes and was. out the door.

Folks are very nice and friendly. Took my wedding band there to be resized. Fantastic job! And, it…read morewasn't very costly at all.

Quick repair process for my beloved gold monogram necklace!…read more Was repaired perfectly within 24HRs and cleaned to shine like new. I am very happy and found the pricing reasonable. Street parking is very easy to find near here, or if you live in nearby canton/brewers hill/Highlandtown, you can walk! They are fluent in English and Spanish, too.

With hesitation, I left my favorite watch with them because they couldn't do an on site battery…read morechange. They told me it would be ready tomorrow for 3 days. They are not responding to my calls or texts. I went to the store in person 2 days in a row because they told be "tomorrow" I am getting frustrated and worried about my watch. If they would have given me an honest answer to begin with, I would have accepted that and taken my business elsewhere. Now my watch is nowhere to be found and no response. I texted them in English and Spanish. It indicates my text has been "read", but no response or call. I just want my watch back and I don't care if they changed the battery!!!!!!!! Update: watch is ready and they added a new band similar to my old one at no charge. I'll add 2 stars for their effort.

Pleasant and the price was just right I didn't have exact change. He told me to come back on Monday.read more

Aaron did a great job bringing my moderately priced mechanical watch back to life. I was worried…read morethat watch repair was restricted to Rolexes and Omegas, but he took care of it for a fair price. There is no physical storefront but Aaron picked up and dropped off the watch at my convenience in Baltimore and communicated with me through email the whole time the watch was in his care. I'd highly recommend sending him an email if you need watch repair in the Baltimore area.

I worked with Smyth through their online portal.... I got a response from chat almost…read moreimmediately.... they were gracious and answered all my questions. The overnighted my timepiece as promised, without a hitch. The whole process was painless and a pleasure. Watch was fully stickered, warranty cards in place, packaged nicely. Would definitely shop with them again. Highly recommend.

My experience at Smyth was just okay. My sales associate Lilly was pleasant & knowledgeable but it…read morewasn't a personable experience. Along with shopping for an engagement ring I was also hoping to find a jeweler I can come to in the future for other jewelry. Did not find that here. My ring also had to be resized like 3 times. I was never measured but because I could fit the display 6, Lilly ordered a six. Too small. I then went back, still wasn't measured, ring still too small. THEN I go back on the day they said my ring would be ready. I have no email (because the person typed my email in wrong) but I have the receipt that says what day my ring would be ready. I go. The lady says she can't find it. I leave, sit in my car for a little bit, find the receipt and demand that she checks again. She magically finds it. Eye roll. And now, the ring is too big. I'm FINALLY measured. Finally. And they redo the ring again. It fits. Would not recommend or return to Smyth in Timonium for jewelry purchases.

We have gone here a few times for watch repairs and it's been great each time. Fast service, fair…read moreprices, and good work done. The guy working is always friendly and helpful as well. Definitely worth coming here if you're looking to get some repairs!

Quick and efficient service at very reasonable prices. Will be returning with my smartwatch next to…read moreget a larger band.

First, I want to say "thank you". I have an older solid gold watch; it is more of a jewelry watch…read morethan a high end time piece. I brought it to the local major fine jewelry store that usually services my watches for a routine battery change. They informed me that the watch was not working and would need a new mechanism. That being said, I have a long relationship with the jewelry store and completely trust them... they have always done great work. But, before having them replace the mechanism, I brought the watch to Randy of Specialty Watch Repair. He spent about an hour with the watch. When he returned, the watch was back in working order. He informed me that a spring had popped out and that he had replaced it. I don't even want to say how little he charged as his place would be too full. All I will say is that Randy is honest, generous, and competent. My lesson was that a jewelry store, no matter how great, is a jewelry store. A watch is not really jewelry. Thank you Randy for the kind and amazing work.

Just called this business after hours on a Saturday and to my surprise the owner answered. He…read moredirected me to a way to get my low end watch strap cheaper than he would be able to do. Nice to deal with an real nice human.

I cannot sing enough praises about Boris and his jewelry store. I was in the market for a sapphire…read moreengagement ring and the only other tip I had from my girlfriend at the time was that it should "sparkle." I did some research online to figure out what style ring I wanted. I came in to Boris' store, he asked me what my budget was, what kind of ring I wanted (sapphire and "sparkle"), took a look at the pictures from my research, and handled all of the rest. He put together a mock-up of the ring, offered his own suggestions (all of which I thankfully took), and then ordered the stones for the ring. When the stones arrived, he offered honest assessments of different sapphire stones, never being pushy, and even offered to discount a nicer sapphire so that it could fit into my budget. I am a busy graduate student, so my hours are not the most flexible; Boris was exceedingly accommodating, offered to meet me whenever was convenient for me (and would text me when I could not meet in person), and even offered to pay for my parking meter. When the ring finally arrived, it was more beautiful than what I had pictured in my mind and it was all the better knowing that it was a completely unique, original ring. My fianceé adored the ring and loved that it was custom-made for her. When the ring ended up being too big for my fiancée's fingers, Boris was incredibly polite and dedicated to re-sizing the ring; it was a difficult job because of how much the ring needed to be down-sized (it was a whole size too big with a very ornately decorated band). When he tried and it didn't work out, he re-made the band from scratch and only charged me for the service fee. Boris has an unparalleled commitment to excellence and customer service. He will work alongside you to make sure that when you're ready to pop the big question, you'll have on-hand an individualized, carefully-crafted ring that your partner will love. An anecdote emphasizing how dedicated Boris is to his craft: he asked me how I found out about the shop, and said that he hoped it was not from online. He said he's worried that people will share photos of the rings he's made online and future customers ask him to make identical ones, undermining the uniqueness of his rings for his customers. I was really moved to learn that he was willing to sacrifice online promotion of his business for the sake of his craftsmanship and his customers' happiness with their rings. The only point of clarification is that there are two shops with the same name (both are run by Boris and his wife, Svetlana). The one listed on Yelp is the one on E Baltimore street, which has a wider selection of jewelry beyond engagement rings and is where Svetlana works. Boris is based in the store on Lexington Avenue. This might save you an unnecessary trip to the wrong store, but if you do make the mistake like I did, the stores are a quick walk away from each other and Boris/Svetlana will help direct you to the store you want.

The owners Boris and Svetlana were tremendous! They are very experienced and helped me purchase an…read moreengagement ring. I gave Boris a few ideas and pictures of what I wanted and he took care of the rest. I was presented with 4 different stones to choose from. They came accompanied with GIA certificates which is very important. If you're working with another jeweler who can't provide this information I highly suggest you look elsewhere. Once I selected the stone I wanted I was given an artist's rendering in about a week and after giving my final approval the ring was made in a speedy 2 days!! Just in time for the cruise I was going on in which I proposed. All-around great experience - price, service and flexibility! Highly recommend! Keep up the good work!!

I called four times to make sure the place was open before starting out even though I was going…read moreduring business hours. No answer and no message on the voicemail indicating closed that day. I finally just went. Got there and there was no closed sign or anything in the window but the lights were out and the door locked. I called again (no phone number on the door). A man answered and told me he was closed bc he was sick in bed and said he should be open the next day. I asked for a price estimate on replacing a lobster clasp for a necklace. He didn't offer one but said he was the cheapest around. After reading other reviews and experiencing what I did, I'm not trying again.

What drew me to Stephen Page was the title of Master Jewler. To my astonishment, not only a job…read morewell done but at a fantastic price. 40 yr old ring left in a drawer for the last 5 years brought back to life. I am so happy and grateful Thank you Stephen Page!!!

I brought a silver item for repair. When I picked it up, not only was the issue not entirely fixed,…read morethe item was damaged. And I was still charged the full quoted amount!! I will never come here again, I should have kept my piece as it was.

Incredible, best experience ever. I can't stop staring at my wedding ring. It looks so much…read moreprettier than it's ever looked. Even prettier than the day my husband bought it. The man who owns the store is so kind and helpful and knowledgeable. The service was impeccable and the turnaround time was unbeatable. 24 hours and they resized and serviced my ring to perfection. I'm in awe and unbelievably grateful. The pricing was great too, very reasonable. Would recommend a million times over - do not let the look of the store front deter you. Best decision ever. Thank you SO much!!