We took almost an hour-long drive to visit Bambi Baby, and walking in was a little overwhelming because we knew we needed to speak with a specialist. Many of the staff members were busy, but we waited patiently and were lucky enough to be helped by Lori. She was incredibly helpful, kind, and thorough. Even though she was clearly very busy that day, she still gave us her full attention. She even gave me her number in case we had any questions afterward -- truly a gem to work with. This is exactly what you hope for in customer service. Thank you, Bambi Baby, and thank you, Lori! read more

My wife and I had an excellent experience at Bambi Baby thanks to Amanda. She was incredibly knowledgeable, patient, and took the time to answer all of our questions without ever making us feel rushed. Amanda really understood the products and helped guide us toward the best options for our family's needs. She walked us through the different variations of strollers, including full-size models, lightweight travel strollers, jogging strollers, and convertible options that can grow with your family. In addition to the products we had already researched ahead of time, Amanda introduced us to several other brands and features we hadn't considered, which helped us make a much more informed decision. She explained the differences in safety features, folding mechanisms, storage capacity, and compatibility with infant car seats in a way that was easy to understand. Her professionalism and friendly attitude made the entire shopping experience enjoyable and stress-free. We truly appreciate all of her help and would absolutely recommend asking for Amanda if you visit Bambi Baby! read more

Marge was an absolute pleasure to work with. She helped us narrow down strollers and car seats and took away all of our stress in minutes. We looked at furniture as well and Chris was also a big help in selecting the crib. The Melville location was more than helpful and I would recommend Marge to anyone needing help or just information. read more

Marge made the experience excellent. I was in and out of the store in under half an hour, and she was so cheerful and excited to help. I also think the other lady's name was Lori, and she was equally amazing. I ended up getting the Nuna Rava in cedar, which is a great car seat. read more

Bambi Baby - Baby Gear & Furniture Near Me - Melville, New York

Had a great experience at Babmi Baby! As soon to be first time parents, my friend recommended visiting this store to check out strollers, cribs and car seats. The store was nicely organized and had bedroom sets of all different sizes and styles. Meaghan assisted and educated us on strollers based on our needs and wants. She also took the time to show us how it would fit in our car - which I appreciated. I love that you can build a registry on their website as well along with a discount. I definitely would recommend visiting Bambi Baby to see what fits your lifestyle! read more

Very helpful, patient and friendly staff. I love that you can go try all the options. Ryan is an amazing help on the staff and made my decision so much easier. read more

Come to this store if you're expecting!!! See things in person! Everyone at the Melville location is so knowledgeable! They have a great selection of strollers, furniture, car seats, gliders, high chairs etc. they only sell high quality and well made items. My husband and I purchased a silver cross travel stroller from them on their instagram it was such a great price and then we ended up purchasing our nursery crib, night stand, glider, dresser, & uppa baby vista stroller from them! Our families came with us and were very happy with everything. I can't wait for my items to arrive!!! read more

As a first time mother, I had no idea what car seat to get my child. I ended up with one she didn't like, (not purchased at bambi baby), and she would scream every time I put her in it. I called Bambi Baby & spoke to Marge who told me exactly what I needed for my almost 4 month old daughter. Marge was straight to the point and extremely knowledgeable, her recommendation was what my daughter needed! Nowadays I don't really have time to sit and read reviews- I need an expert who is personable and knowledgeable, and Marge is that. She even followed up to let me know my package had been delivered to my apartment. My experience with her makes Bambi Baby worth every penny. Highly recommend. Thank you Marge. read more

Typical furniture deliveries (I have had a dozen in the last 7 months since we furnished our new home) call when they're on their way even if it is inside the original delivery window. Not the end of the world but it is a nice heads up. We were upsold on "WHITE GLOVE SERVICE" and it wasn't a big charge but there was a price difference and honestly the service was mediocre at best. The guys LITERALLY dropped my boxes off of the back of their van, sure there is padding and a solid amount of packaging but that is not how I expect to see my $4,000+ order treated. I commented and the men laughed and assured me they knew what they were doing. Let me add, it was absolutely pouring so I understand them wanting to expedite this but I did offer them to back into the driveway and up to the garage but they declined. The white glove service then trekked mud and water throughout my whole house, didn't wipe their feet, didn't clean up on their way out. Not very white glove but again, not the end of the world. The furniture is of great quality and we did not find any damage during our final inspection but optics and perception are a big thing. The most disappointing part of this whole process was that the delivery men decided to empty their truck into our dumpster, I live in an HOA and this is a clear violation of our garbage policies. I express this concern when we scheduled the delivery and was assured that ALL GARBAGE would be taken away in the truck it came in. Again, I stopped the delivery men and they ignored me saying they needed to throw out the styrofoam and they would take the cardboard with them. Literally hours after that dumpster had just been emptied, it is now overflowing and I have an HOA fine because of course my neighbor filmed these guys and their truck at my house. So my white glove service has now cost an extra $100 because the simple process of hauling away the garbage as promised could not be followed through on. In summation, the ordering process was simple and straightforward. We dealt with Marge I believe her name was. There were a few technical difficulties out of anyone's control and we were walked through them all thoroughly. Marge was a FIVE STAR employee, highly appreciative of her efforts. The quality of the furniture, top notch and exactly as we expected. We searched all over for baby furniture and couldnt not find anything on this level. FIVE STAR review for the furniture. We are happy with the sales process, the furniture and what we were delivered, but the actual delivery process was absolutely a shortcoming, and before I am dragged for this, I STILL TIPPED the guys. ONE STAR delivery service. read more

The service is absolutely amazing. Marge is extremely helpful and detail oriented. She is patient and kind and helped us every step of the way. I HIGHLY HIGHLY recommend this store and having Marge assist you. She even reached out to me on my day off with updates. She truly goes above and beyond and extremely grateful for all her help and guidance. read more

I had the most wonderful experience at Bambi Baby in Melville. It started with the sales representative named Beth. Her smile and wonderful demeanor kept me intrigued for almost 2 hours. Her knowledge of the carriages was amazing and she really took the time to see what would work for my daughter who was having her first child. We tested many carriages and made a decision. We then went on to look at baby furniture. Beth's knowledge of that was also top notch as she explained the pros and cons of the items we were looking at. She also helped my daughter set up the baby registry. When I came back with my husband, Beth still took the time and showed just as much patience as she went over everything we had chosen. The selection at Bambi Baby was huge and could be confusing if not for Beth's keen eye and feel for what would actually work best for my daughter. I cannot say enough good things about Bambi Baby and especially our experience with Beth. If you go into the store, I guarantee she will take care of you like you were a family member. I am also sure that if you called the store and asked for her, she would be just as helpful. So if you are looking for quality furniture with the best customer service, go see Beth at Bambi Baby in Melville. read more

Loved everything here and loved the furniture. If you are due and need furniture. Make sure to go 4-5 months ahead of time. I'm sure it's because what's going on in the world. We ordered in February and furniture will not be delivered until August. We are hoping that the bassinet will be more than enough. We were happy that there are options to have a crib turn into a toddler bed and eventually full sized bed. The way we saw it, if we have more kids we will need our crib. You can buy a crib, you can buy separate furniture, the mattress, and they have other baby accessories too. We didn't feel pressured to buy anything and they were super patient with us. They offer a military discount! We will be going back to buy a recliner chair too! read more

I'm a first time mom and was thrilled to learn that this store existed since almost all of the baby stores are closing! I specially came to see and research strollers. They had a great selection! Beth was an amazing, friendly, and very patient saleswoman. She answered all of my questions, demonstrated how to use/close the stroller, and helped me make the right decision for me. I may return to the store to look for cribs and other necessities. read more

Okay, Maybe I missed the memo on why this store is so wonderful. I first learned about this store from IG the owner posted all these amazing videos of everything his store has to offer. I looked him up online and saw it was a location that was close to us. I told my husband that we must visit this store it's like nothing I never seen before. The website states they had over 300 recliners to chose from and a wide selection of nursery furniture. When we arrived the parking lot was so small we squeeze into a spot when I open the door of the store I was able to see the entire store, that's how small it was but that's not the point. I inquired about the recliner and saw maybe 10 of them that's it but I was told I can choose a certain one that came in over 300 colors. Now I see why the store stated that it came in over 300 selections Nothing wowed me about this store at all. I must say the customer service was okay and friendly. But I was so disappointed I went to buy buy baby down the road. read more

Being a novice in looking for baby furniture my daughter and I started looking at all the known go to stores. From word of mouth and to rated Yelp reviews we decided to go to this store. We were very pleasantly surprised. They have a vast selection of cribs and furniture sets in their showroom. John, one of the employees there was very knowledgeable and extremely helpful. He made he shopping experience a very pleasant and enjoyable one. We walked out with a furniture order and smiles on our faces. Definitely a go to place for baby furniture. read more

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The furniture is really nice. The strollers are really nice but it's a rip off!!! The fact that every little extra piece costs more money is bull. A changing table over 200$!!! A mattress is extra and over 200$!!!! Ridiculously over priced. The mattress should come with the crib. The changing table should come with the dresser. It's nothing special to be an extra cost. Don't get the white glove treatment. It's just a bullshit way to say, "we deliver your furniture." They say it's worth it because they put together your furniture but the dresser already came in 1 piece. The crib didn't look hard to put together at all. It' takes about 8 Allen key screws to connect the crib bars. I could have done it on my own. Rip off scam for more money. read more

Loved this store and the large selection of nursery furniture and strollers and car seats. So good to see it all in person instead of online. Marge was wonderful! You can tell she really cares. She is very knowledgeable! Not pushy at all. Other stores you can't even find a salesperson. I highly recommend the store and especially Marge! Nancy D. read more

Found it helpful to visit the Melville store and experience the product in person rather than online. Wide selection of strollers. We went on a Saturday night and still received personalized service from Marge. read more

I don't recommend this store! if you need help you have to walk to the register to one of the ladies sitting down on the chairs by the register. I went to exchange a Nuna stroller and carseat I got for my baby shower and they wanted to charge me 30% restocking fee more than $300 because the box was open! read more

After a bumpy start in trying to resolve an issue where the manufacturer of the grouping we have went out of business, Joanne, from customer service, went above and beyond to see what she could do for us. She was able to locate a matching piece in the warehouse and replace the tall dresser. Bambi Baby, especially Joanne went the extra mile for us. Thanks Joanne for understanding our issues,concerns and resolving the problem. read more

we purchased a crib, dresser and changing topper from BAMBY BABY located on Long Island and noticed after delivery they have PROP 65 Warning , meaning the products contained chemicals like formaldehyde that causes a variety of cancers like leukaemia and also serious birth defects.since I am a physician, I have seen a lot of kids with this type of cancer during entire of my career. Nobody told us such a thing at the time of purchase. We went there one Sunday and the owner was there . He tried to be looked nice but he was not. He refused to refund the whole money back and said that warning is only for California residents and he dose not have responsibility to bring that issue up to New York customers. Almost all of his products have such a warning. As a physician I would like to say using this kinds of products especially for babies and kids very danger, please be careful what you choose for little loved ones! I don't recommend nanny baby sto read more

Bambi Baby - Baby Gear & Furniture Near Me - Melville, New York

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I disagree with a lot of reviews on here saying that they lacked customer service. Honestly, I saw two hard working employees and a lot of people to try and help. They were so busy and still managed to come back and forth to answer any questions and go over products with us. I will be going back in the future. read more

purchased my sons pali cuomo crib and furniture 2 years ago. Not even a year after purchasing it the paint was peeling off of the furniture. I contacted customer service and they replaced the head board of the crib and gave me paint to paint over the remainder of the areas. A year later, the same issue persists except now it's even worse. I contacted Carolina from customer service who initilly was very responsive to me when I had contacted her the first time) and when I contacted her again on 6/17/24 I haven't even received a response to my email. I've called, left messages with several workers and I also sent a follow up email.. and nothing. when I called today, Jessica said she would contact Carolina and get back to me before the end of the business day and she of course didn't. I called back and they were closed for the day. I wouldn't buy from this company since they don't back their products and their customer service is absolutely horrible!! They are only good to take your money! beyond aggravating. read more

Marge was so helpful in expediting me the Nuna Rava car seat! She was a pleasure to work with, highly recommend.

Waited for 45 minutes. It wasn't even busy. They literally are Nuna PUSHERS. All they want to sell you is a nuna, do not be persuaded if you went in for something else. Better yet don't even go. If you are looking for comparisons, do your research online. It will be more efficient and helpful. I was watching some elderly woman employee watch a video on nuna with her customers as I waited. As if she couldn't explain it. I went in for a Clek car seat, didn't want the bulky nuna. After waiting 45 minutes I asked for help with it, the woman goes I don't know anything about Clek I've never sold it. I was like well can you try helping me? We can't even loosen the straps. "No sorry I cant. But Nuna is great". Pls avoid this horrible store. Just horrible. I had every intention of buying a car seat there today. read more

If there was a zero or negative star I would have given to it for sure. I and my wife both are physician, we purchased a crib, dresser and changing topper from BAMBY BABY located on Long Island and noticed after delivery they have PROP 65 Warning , meaning the products contained chemicals like formaldehyde that cause a variety of cancers like leukaemia and also serious birth defects. I have seen a lot of kids with this type of cancer during entire of my career and I am completely aware of how serious injury those kind of chemicals can cause. Nobody told us such a thing at the time of purchase. We went there one Sunday and the owner ( Enelio Ortega) was there . He tried to be looked nice with a fake smile but he was not. He refused to refund the whole money back and said that warning is only for California residents and he dose not have responsibility to bring that issue up to New York customers. Almost all of his products have such warnings. His statement sounded silly to us !! How one product can causes cancer in ONLY one STATE whereas it is safe at others???!!!!! BE CAREFUL WHAT YOU PURCHASE as he dose not care about neither you or your coming baby safety. Only thing he does care is money. read more

TERRIBLE service. The saleswomen kept stating that she didn't know anything f about the silver cross. I own one and we were shopping for my sister. I had to show the workers how to work the stroller myself, and they kept telling me I was wrong. She was extremely rude to us and kept walking away because we had no Interest in the Nuna. read more

Very helpful and lots of good stuff to look at and try for a first time mom! Staff was very friendly

Marge was incredibly helpful and an absolute expert!!! I've seen Bambi Baby on instagram and loved the videos but have been to several stores (bloomingdales, nordstrom, and buybuy baby) and received zero to little help. I wanted to really understand the stroller + car seat options and not settle for popularity. Marge took her time, really got to understand our needs + lifestyle, and she was so informative. My husband was so into this shopping experience too!! We ended up buying a Nuna Mixx Next, Nuna Pipa Lite RX, and Nuna Trvl + a few accessories. The items shipped so fast!! We are so excited!!! We couldn't have done it without Marge. THANK YOU MARGE!!! read more

I just purchased the Uppa Baby Vista 2 stroller system. I worked with Allen who taught me how to use the stroller and car seat and helped me make the best choice for me. Great experience. Thank you! read more

Went in there to look around. Was very interested in purchasing a chair and a high chair. Was met with two INSANELY rude elderly staff members. Do not waste your time here. They wouldn't even acknowledge us. Go to buy buy baby down the road. Larger selection, nicer staff. read more

Wrong set was delivered. Tried calling the store on a Saturday the only number I could fine kept saying the store was closed. Had to drive 20 minutes to the store to find out that the person who ordered it wrote down the wrong one. He also smelt strongly of alcohol (his name is John). I was over FaceTime with my father when he ordered it so I know we told him the correct one. Now they will not give me a discount or anything and I have to take off of work another day to get this delivered. Never again. read more

Alan was the WORST!! He was so incompetent. He did not want to help at all! Whenever I asked him a question he said "look it up online". I don't need to go to a store for that. He made the store a terrible experience. read more

Me and my sister went into Bambi Baby last week in search of a stroller and newborn car seat. It's her first baby and I have no children. Needless to say, we were uninformed about the kind of stroller she might want and which one would meet all her needs. We were looking at travel strollers when Allan, approached us and asked how he could be of help. We didn't even know where to begin. He asked about if she drove, if she had stairs, if she'd be walking a lot. We explained my sister wanted a lightweight stroller as she has to walk up a flight of stairs to get into her apartment. She wanted a good walking stroller and some thing easy to assemble. He then took the time to show us the Uppababy system and explained about the lightweight memory foam car seat, how it's the safest one on the market and weights only a few pounds. He demonstrated how to open and disassemble the stroller many many times. It's a lot to learn! He was patient. He was informative about the brand, showed us other options we might consider and even got us the color fabric we wanted. I was grateful we went to the store on a Tuesday, and Allan was able to help us so thoroughly. The stroller has a 3 year warranty and seems like the Rolls Royce of strollers. I'm pleased with our purchase. The customer service at Bambi Baby was excellent. Thanks Allen! read more

I had a great experience at Bambi Baby. We first got there and were greeted by the staff and told if we had any questions to just ask. We took some time to browse, baby furniture shopping can be so overwhelming, we ended up narrowing it down to a couple pieces. All the time, the staff would check in, in a non-pressuring kind of way. We got our prices and information from Allen who was very helpful and knowledgeable. We went onto Buy Buy Baby to take a look at what they had. I wasn't too thrilled with the quality and we were not asked once if we needed any help. I felt kind of lost in Buy Buy Baby. We ended up back at Bambi Baby placing our order with Allen. It's a big and difficult decision to make, just knowing that we had friendly and knowledgeable staff support made the experience so much better. If I ever need anything else, we will be going back for sure. Highly recommend. read more

Had a wonderful experience. We got the set that another user posted that was shown in the show room. We love it! The color and the design is perfect. We had minor issues with one of the draws and it was replaced. No hassle with the customer service department. Everyone we encountered at the store was wonderful! My friend also went there and had a great experience! I highly recommended Bambi baby! read more

My wife and I love this place! We bought a Stella set and can't speak positively enough about the superior quality of Bambi's furniture as well as pleasant experience with the sales and delivery people. If you are looking for unique quality furniture his is where you should go. Bottom line. read more

Was in today to order a crib after a horrible experience at a big box baby retailer left us in a jam, was in and out in approx 20mins, staff was super accommodating and kind and knew exactly what would match the dressers we already had at home, would 100% recommend Bambi baby and if we happen to have #3 later on I know exactly where I'll be headed read more

My husband and I first visited Bambi Baby back in November to order our Nuna Car seat and an Uppa Baby stroller. Allen helped us and advised us to come back when we were ready to set up the car seat and the stroller and an employee would help us do it. When our stroller came in, the box was heavily damaged and we decided to not even open it and called customer service right away. The woman I spoke with ordered us a new stroller and told us to pick up the new one in store. Very easy, simple process. Fast forward to today, we went back to Bambi Baby to have our car seat put in as well as our stroller built. Maelyn built the stroller in no time and Enelio installed our car seat in minutes. Needless to say, at this point we've had many interactions with Bambi Baby and ALL of them have been wonderful. I highly recommend this place to all of my mommy friends and will continue to do so. Bambi Baby certainly has all of my future business. read more

I bought my baby girls furniture here and had a great experience. Their selection is unique and the quality of the material on many sets is superior to that in most stores. The set I bought my daughter was Canadian wood. If you are looking for top quality children's furniture this is the place to go! read more