Banana Republic does such a nice job with the hiring of their management team and sales associates. The store is always so well stocked with ample sizes and selections. Every time I walk in they are working so hard to keep things beautifully organized. I love their sales and credit card savings - the Banana Republic credit card gives a NICE discount upon sign up plus access to sister stores like Athleta - GAP - Old Navy. read more

Horrible experience. After correcting my email when purchasing some dresses sales person didn't save it and submitted order with incorrect email. After spending time to track package down, get some kind of invoice to return one of dresses support person on telephone would not allow return. I spent hours trying to get some kind of receipt. Will not shop there again. read more

I've been a frequent and loyal Banana Republic customer for decades. I make most of my purchases through their website. Every time I dine or walk in the Avalon area, I'll check out the store in person. As soon as I enter the store, friendly associates greet me and offer their assistance. However, there are 2 female managers that never greet me and ignore my presence every time I walk in the store, even though they have seen my familiar face so many times. I wish that those managers were as friendly as the associates are to all the customers! It would make the shopping experiences a lot more pleasant. read more

This standout eye catching corner Location boasts waLLs of windows with chic dispLays. Inside is Airy . BeautifuL . Light-Filled & Inviting. The exceLLent vibe & seLection of attire provided Ooh-La-La moments! I felt Like I was on Date Night shopping in Chi-Town or The Big AppLe with my handsome Hubbs alongside to compLiment & spoiL me. YES ... I wanted It ALL. ... Instead I waLked away haPPy! SadLy, I have 3 MostLy FixabLe Gripes: 1. I found myseLf hunting for mirrors within the main fLow of the boutique. BONUS: There is an adjustabLe 3-way mirror in the dressing room corridor. 2. Dressings rooms are undersized and Lacking hooks. If availabLe, opt. for the Large handicap room. SPECIAL PERK: your name is adorned outside of your room ... No more wandering into the wrong area. 3. No sofa or cozy chairs for Hubbs to reLax on whiLe I gazed everywhere. I compLeteLy enJOYed a SpeciaL Moment ToDAY! Kudos BR!! read more

VARIETY IS THE SPICE OF LIFE!, SO GET SOME! This is a strange and unfamiliar Banana Republic store compared to what it was 20 years ago. The store is not as cool as the name and I found myself just really bored. I had visited the store previously and thought that I should give them another chance but nothing has changed. The rooms tend to be organized by color, or the absence of color. The first room has navy, denim, khaki and white clothing for women. The next clothing room seems to just have primarily black and white options. The options for men were not any better, but the quality of the clothing is undeniable. But beyond the basics you absolutely need to have some color in your wardrobe. I can't imagine shopping at a store that has no color options because I already have all of the basics that I need. Now what? This store definitely needs to add more variety in terms of fabrics and color. As it is, there is just nothing that would draw me back to this store. read more

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Just left the Banana at Avalon and I could not be more upset. I was returning a pair of white jeans with the tags attached that I purchased online. I didn't have the packing receipt but has used my Gap card (and was assured they could always find my purchase). The cashier was having a hard time finding it on her computer so I pulled it up on my phone. At the same time the mgr. came over and started talking down to me about not having the receipt. I spend a ton of money between Gap and Banana and have worked in retail for years and this was customer service at its WORSE! No one said thank you or goodbye when the transaction was finished I was simply dismissed by them both walking away!! I will never step foot in Avalon Banana Republic again and will tell everyone how poorly I was treated!!!! read more

The workers there are so rude and very unhelpful. They give you the wrong information about returns even when you have a receipt and tags are on the items. I bought my items from another banana republic and wanted to return it near my house. This was purchased only 5weeks ago and they wouldn't let me return it. They said I would have to return it back from the initial BR store. Seriously Ridiculous! Poor customer service! read more

Ridiculous manager! Extremely arrogant. I went in for a 5 min quick interview for my assignment. Asked the sales associate if I could speak to the manager. She pointed her out for me and then I went to talk to her to ask if she would be willing she nodded yes(with an attitude). She didn't reply to any of the questions properly. there was a question I asked how does she handle a conflict with a customer and she responded back to me saying just like I am doing it with you right now without an appointment and asking me stupid questions. I was like there is a certain toolbox I have to follow ret=lated to retailing and the questions are based on that. I hate it when big companies like banana republic hire people who are racist, arrogant and have no clue how to deal with a customer. I will call banana republics customer service to complain about her. read more

While shopping today at Banana Republic at Avalon I have never been treated with such disrespect! When I asked an associate (appeared to be a manager) for a size that wasn't on the rack, she took the garment out of my hand and said"I Don't know". She then handed off to an associate and walked away. When going to the register to make my purchase, I was asked to step back to the ropes, which I did. As soon as I did this she asked me to move forward to the register.... Such a power move! This was such a bad experience. I don't think I will be shopping at this location again. Banana Republic you need to train your employee's. read more

This is the smallest Banana Republic I have ever visited! I asked the sales clerk what was in the room towards the right. He stated, "That's a mirror." There is no second floor. However the sales clerk was very nice and the store was neat, clean, and organized. BR is just too expensive now and I did not see any styles I liked at this location. read more

I was there yesterday and the customer service has a lot to be desired. I had to continuously ask for assistance. I ended up just walking out. read more

With BR being one of my favorite clothing stores, it was mandatory that I check out the Avalon location. Not long after entering, I was greeted by Leigh. She offered assistance and informed me on the current sale. As I continued to browse, the other store employees also greeted me with warm smiles. I will definitely revisit this location in the future. read more

Go see Becky and Julian! They will help you pick the perfect outfit with no pressure! This is my fave BR because of them!