We visited this store on Sunday, July 20, 2025. Overall, the store itself is great--offering a nice…read moreselection for both men and women. My husband picked up a colorful pair of Hokas, and I bought some wool hiking socks that were marked 20% off. Based on inventory and product variety alone, I'd give this place 5 stars. Unfortunately, the customer service didn't match the quality of the merchandise. I'm giving this 3 stars because the two employees we interacted with came across as... fake friendly? Not sure if that's a real term, but that's how it felt. At checkout, the man helping us ran into issues with the receipt printer. It wasn't printing correctly, so he asked if we wanted a receipt. My husband said no, he wasn't concerned. As we walked out, I did a quick mental tally and realized we didn't seem to get the 20% discount on the socks. We were still near the entrance, so we turned around but he wasn't there so we asked the woman employee to help us. I explained that we didn't have a receipt because their printer wasn't working properly, but it should be the last transaction in their system. I also mentioned that there might be something in the trash can, but it didn't print correctly, per what her colleague said. Instead of being helpful in a nice way, she replied with a snippy, "Well, I thought you said there's no receipt." That tone rubbed me the wrong way. If I were in her shoes, I would've at least apologized for the missed discount and tried to help resolve the issue, rather than getting defensive. The socks had large 20% off stickers, so it was clearly a pricing oversight. We're talking about an $8 difference--not the end of the world, but it's the principle and how the situation was handled. I think she did not like that I bothered her with such thing. As the saying goes, people won't always remember what you said, but they'll remember how you made them feel. And honestly, the whole vibe just felt snooty. If my husband didn't need to try on the shoes, I don't think we'd have received any help at all. I don't plan on coming back to this specific store. Maybe it's just a Bend, OR thing and this is how they act at that place--who knows.

I'm great selections and lovely vibe in the store. Very friendly and knowledgeable staff. Highly…read morerecommend a visit there!

Great clothes and staff. It is nice to have an upper end men's store. Free beer a nice touch.read more

Great selection, great costumer service , free beer when shopping. Highly recommend this store …read more Matt did a great job helping me out to find what I was looking for .

My husband and I came in to get a suit for an upcoming wedding and Memphis did an excellent job…read morehelping us out! He was very patient working with us while our toddler was running around. Everyone seemed helpful and nice and we loved the outfit we decided on.

The staff were very helpful and the selection of blazers shirts and slacks was great!read more

I made a recent purchase of denim jeans at this store. They were the same style as a previous pair…read moreof jeans that I have had for a couple of years. To my disappointment, the new purchase did not perform the same. The store personnel handled my complaint with the same courtesy as when I purchased them. Such a pleasure to shop here!

On a recent visit to Bend I had promised myself a new dress. My friend and I shopped at the Forum…read moreand many Downtown boutiques. Our realtor recommend J Jill, which neither of us had heard about. We easily found the store in the Old Mill Center. It was your typical retail shop, except for the tray of healthy snacks and water set out for the hubs along with two comfy armchairs, and the superb staff. I was directed to the areas where I would find what I was looking for, and once I stared gathering goodies, the staff started a dressing room for me. I asked how many I could take and heard as many as you like. As I was trying on the staff returned to ask if I needed help. I chose a few items and asked for other colors in the best fitting ones. I was directed to the catalog. They even offered to order for me and ship to my home. This shop is a national chain that specializes in women's wear from XS-XXL -- tasteful, classic, mature styles in wonderful colors. The other shoppers were clearly return customers who praised my selections because they had also purchased these items and liked them. We were lucky to walk in on the first day of a sale, but the prices were reasonable on the non-sale items, too.

I waited for over 5 minutes at checkout and none of the clerks came to check me out…read more Two were in the back talking (I could hear them laughing), and the other was in the front. I made several attempts to get their attention, but none of them worked. I ended up leaving without my purchases.

If you want to stand at the counter with your items you want to pay for and have every frickin…read moreemployee walk past you, ignore you and stare at you from across the store, then please shop here. Never again will I shop here. Worst customer service. I get better customer service at Wal Mart.

Maurice's in Bend is fantastic! The clothes are great, but their service was incredible. I left my…read morebag at a different store, and it was returned the bag to Maurice's. I thought it was lost, but they called my friend since I used her Maurice's card at the register. When I called and explained I lived three hours away, they told me they would ship it free of charge - and they did. The service was fantastic and were incredibly helpful.

Hello Sunshine, I'm…read morekind of obsessed with your shop. Everything about it just WORKS, from the way it feels when you walk in to the stuff on the racks that you actually want to wear in real life. The selection of clothing is so good, and it's the kind you're proud to own, not just something you wear once and forget about. I love how much you support local artists too. You can tell everything is picked with intention and heart, not just to fill space. It makes shopping there feel special, like you're discovering something instead of just buying something. Basically: great vibes, great people, great clothes. Bend is lucky to have Hello Sunshine, and I'll keep coming back every time I'm in town. Yes, I just wrote a love letter to my most favorite boutique in the world. It's a crime not to stop by if you're ever in the bend area!

Must stop in this boutique! Quality items and a great price with a great clearance rack too! The…read morestaff is so helpful and friendly, I had to buy this unique and adorable puzzle, and did I mention the prices are so fair. I will be a return customer for sure. I can wait to try on the cute clothing next time I have more time to shop.

Customer service is dead. I drove all the way to Bend w a gift card I accidentally scraped PIN off…read moreon. Still has a swipe stripe. I would give a one star rating, but that would be charitable. Girl in store says she cannot use it without a PIN, and I have to call customer service - asked her if she could do that, nope. If she had, she would have been instructed to use swipe stripe in back. Drove home, called customer service and they said swipe stripe on back in store would suffice! Grrrr How much fuel, inconvenience, and parking angst all for $50 when I shop there regularly. Nothing offered as a consolation. Bend is hard enough to drive through as it is, parking is a Nightmare at Old Mill, guess we need more people to move here then wonder why it's not paradise anymore.

Lilly was very nice and helpful and totally made it a pleasant and wonderful experience thank youread more