Nathan was extremely helpful, professional and very nice. I was having such a difficult time this day and he made my shopping experience bearable and most importantly i was able to get what I most needed. I truly recommend visiting with Nathan at this store. There was another Marie Rose, I appreciate the time she took with me as she was on her way out, her shift had ended. She did not make me feel rushed and was also very patient. Great customer service. Thank you both for all your hard work and expertise. Truly appreciate you. read more

Shoutout to Annamarie for great customer service. She added a personal touch when the automated systems fail.

This location is perfectly stationed at the far left side of the outlets right near the parking lot. Clean and fairly well kept store with ample employees. Dressing rooms could do with a facelift but they do the job well enough. I have found many a fabulous deal at this BR! Every time I come in the store, almost everything is on sale..typically at least 50% off most items. Yay. Tip: always check your receipt, almost every single time I have the option to go online to do a survey. It takes 8-10mins to do and you get 15% off your next purchase. Helpful when I rack up a fat bill at the register! read more

Banana Republic Factory Store - Fashion Near Me - Round Rock, Texas

They have a pretty decent selection of women's work clothing. I found a jumpsuit that I absolutely love. Since it's their outlet store, they have some really good discounts too. I visited the store on a Tuesday evening and the staff really seemed to care less who was in their store. I probably was there for twenty minutes and not a single person asked if me if I needed help finding anything or starting a fitting room. They literally walked right past me a couple times a not a word. I think just a simple "welcome in" or "is there anything I can help you find" goes a long way. When I was checking out the manager was the first to speak to me about my selections and she was really nice. read more

Soothing music when you walk in, different atmosphere from most other stores in the mall strip. It was nice being able to walk in and be able to hear myself think. The store looks nice inside and it looks clean. Only downside I saw was that I almost didn't see that they were selling basic plain t-shirts, because they were all the way in the back on a shelf you can't see. I personally don't like the placement of it, but I guess when trying to decide where to put your inventory, you try to show off the more expensive items and make the cheaper items less notable. From a business perspective I understand, from a customer perspective, I would prefer a different placement because people will always need to get plain t-shirts, even if they need to just wear them underneath other articles of clothing like sweaters or dress shirts. Plus the t-shirts are pretty soft and comfy, I ended up getting four of them because I liked them so much. For the most part, I am pleased. read more

banana republic is a good store. I like their clothes because they have more than one layer of material. they fee well made and last a lot longer than most. the prices are decent when you can catch a sale so don't pay full price. the hosts come and go, mostly college or school kids. the store is clean for the most part and so are the changing rooms. their clothes are classy and well made, so I'm happy. read more

I LOVE BR so much! I typically just shop at the regular store, online and during sales. Recently though, I needed some undergarments and well, this is where I purchase them from. I just happened to luck out and go up here on Memorial day and they had THE WHOLE STORE ON SALE! Mind you, I've shopped here numerous times over the years but guys, I got a TON of stuff for like $200! Including a bunch of soft wash button down shirts. If you play your cards right when shopping here, you can get killer deals. No, the quality isn't 100% the same as regular BR but if you know that walking in, you'll be OK with the end result. Seriously. read more

I am currently duchess of this store and for good reason. As Andrew H. says, this is BR Factory Store, which means the clothes were never at the BR retail stores in the mall; they are their own line and have their own set of quality control and acceptance standards, which is slightly less rigorous than the standards at BR Retail. However, BR Factory line is on par with the quality and style that The Limited used to have, like four years ago, before they started stocking so much synthetic and changed their sizing from department store-esque to more mainstream sizing. From highest to lowest quality of clothing goes something like 1. Nordstrom's / BR Retail 2. BR Factory / The Limited (four years ago) 3. Old Navy / The Limited (present) / JCP Quality is an interesting metric for clothes, as is price, and value. For me, BR Factory is a good value since their prices are generally on par with what I think clothes should cost based on design, cut, quality of fabric, longevity, ease of care, and style. Nordis and BR Retail are targeting an older, more "sophisticated" client; BR Factory is targeting someone who likes quality and basics with interesting / funky accent pieces and flair. And I know, I don't need to spend $400 on a coat that is dry clean only, when I can get one at BR Factory for less than half that, that is just as pretty and can be thrown in the washing machine without saying a little prayer that it won't get ruined. Also, I find the BR Factory line to fits me better (medium height, fit, and curvy) than the BR retail which seems designed for very tall, boyish women. Favorite pieces: * Button-down shirts that fit well with no gaping buttons. They were on sale, less than $30 each but they would be worth whatever they are at full price. 100% cotton, don't really need to be ironed if you catch them out of the dryer, and have very nice details (colored buttons, darts, shaping at the waist and bust) and very saturated colors (navy blue and raspberry) and basic colors (black and white). * Pants: fit really well and I did not have to re-hem or tailor them. 100% cotton, but look like a silk and wool blend. They have different fits for different body types so you can get a more tailored look off the rack (just like at BR retail store). * Dresses: I bought three dresses, all on sale, and they all fit like they were made for me, except the hemlines are all slightly too short to wear at the office without tights. * Skirts: Various colors and styles, all washable, and 100% cotton (one had a poly-lining which is acceptable in this case). They are also about 1-1.5 inches too short for work but just about the right length for going to happy hour. This is strange because I am not that tall (5'6"), but maybe they are designing clothes for women who are 5'4". There is enough seam allowance to drop the hem on almost all of the pieces so it is fine. * Lounge Pants and Cotton T-Shirt: Both were on sale for less than $12 each, both 100% cotton, with really pretty prints and colors. Now I'm lounging in style! While most of the items are well worth the price, but be mindful of a couple things are not. All the cardigans I saw that day were priced too high for the style and quality (very thin, with ugly button, and crew necklines). Target and Nordstrom's were both having sales that weekend; I got four cardigans with nice buttons, necklines, and thicker material for the same price as I would have paid for two cardigans at BRFS. As Andrew says, the return policy is great (90 days maybe?) and they don't hassle you. The men's section is very nice (love the boxer briefs with cool stripes and color-blocking). I got an extra discount (10 or 20% off) for applying for the BR Visa card and got a $30 voucher for my next visit. Highly recommend. read more

Not the same quality as the regular store, but close enough. Pricing is great, especially if you catch one of the store-wide sales and can stack a coupon. Usually have a pretty standard offering, but will get some nicer one-time items periodically. Fitting rooms get pretty crowded, so I usually skip that and return anything that doesn't work. They have a very good return policy, I've never had any problems. read more

The young lady working the dressing room at Banana Republic outlet in Round Rock this afternoon was incredibly rude and disrespectful. With a two full hands with a toddler, purse, phone and clothes that I was still considering in hand I left my dressing room with two outfits that I hung up nicely within the room, and when I returned to try something else on she yelled at me stating "you need to bring me the clothes when you're done ." read more

I have been a regular at the Banana Republic outlets for a few years. I visited today and found a few pairs of pants that I liked. I walked up to the counter to do a price check and see what the total cost would be. As always, I asked for my military discount and the person behind the counter (learned later his name is Christian) told me it was 10% when I had just received a 20% discount on July 8th. He told me I was wrong and that there was no way that happened. Christian then took my items away and placed them to the side and offered no concessions. I stepped aside so I could search my phone for proof that I was there July 8th and then presented my findings to Christian. He was very apathetic and rude and offered no empathy to me. Christian was con-descending and insisted he was correct. I then informed my wife and daughter (who had been shopping there for an hour) that we needed to leave. I later called the store and asked to speak to a manager and was disconnected. I called back and learned that Christian is a manager and disconnected the call. I'm disappointed in the service I received and am surprised because they are usually superior in their customer service. read more

Great store, friendly staff, great service, great sales and great prices. I love Banana Republic Round Rock Outlet read more

The blonde cashier in the store is RUDE. I was having a great time at the store and when I asked her a question about promotions she responded disrespectfully. A nice " sorry we don't have anything today" would suffice. She looked annoyed and rolled her eyes. Banana republic is a respectable brand. DO NOT HIRE CRAPPY PEOPLE. read more