Trying to get in touch with the store because they were closed yesterday(6/10/2026) when the…read morewedding party went to get their suits. Sign in the window said A/C was down. We need the suits for a wedding tomorrow afternoon! I noticed men's warehouse is responsive on here so I figured maybe I could reach someone this way.

Don't bother buying anything from here if they don't have your exact size on the rack in store. Had…read moreto order a jacket from them because although they had the suit pants, they didn't have my size in store. After being lied to about when the jacket would be in, the supposed 2 weeks I had before my even were whittled down to only 4 days by the time the jacket came in. Then when I came to pick it up, it was damaged and they supposedly "overnighted" the same jacket from another location, however it took another two days to come in. Day before my event now, still no call about the jacket coming in so I called again and no one can find it, so as I'm about to get another suit at another store, they call and have supposedly found it, so I drive 45 minutes to Holyoke to pick it up only to be told they again could not find it when I arrived. Finally after 15 minutes a manager located the jacket in the back, but after all the trouble they only gave me a plastic bag for the jacket on a downpouring day even after purchasing a $500 suit because they had supposedly run out of suit bags. Absolutely will not be back as the communication and lack of professionalism was very disappointing.

Best place to buy jeans for work! I also want to shout out Richard for being so patient and helpful…read moretoday. He was eager to help me find what I was looking for.

Salon Review: Both men's haircuts I got were good…read moreFriendly Stylists Clean and organized Conveniently Located Priced Affordably Easy to schedule my next visit. Takes walk ins but calling ahead is preferred in case they are booked.

Flawless clothing, flawless service. I love their products. Staff was soooooo helpful and lovely…read more Thank you!!

The economy of downtown Northampton has seen better days. Surrounded by empty storefronts, few to…read moreno customers seen in the store at any given time, most people would expect the sales staff at Eileen Fisher to give any potential customers a warm welcome when they through the door. But maybe I don't read as a potential customer, because I have yet to be offered a warm welcome. Or any welcome at all. Like a daughter-in-law trying and failing to win the approval of a withholding matriarch, I have tried and tried over the years with this Eileen Fisher store to be treated like a potential customer. Weekday or weekend, early or late, when I walk in the door I'm simply invisible. I'm not greeted, no one asks if I need help or if I would like to try something on, and no one says goodbye when I say "thank you" and leave. On a recent visit, I walked into the store and made an embarrassingly conscious effort to browse slowly, starting at the front instead of heading first toward the sales at the back, which is my normal habit. I cocked my head thoughtfully. I tried looking at the tags, then I tried NOT looking at the tags. *crickets* I looked over at the saleswoman, who was having a laughing conversation with a similiarly-aged women about family and friends. She seemed friendly and nice. This wasn't a Pretty Woman situation. So what's the deal? When I eventually walked out of the store, I actually felt embarrassed and self-conscious, like I had intruded on a private party. Around five years ago, I had a very memorable failed attempt that is worth telling about. On that day, I quickly needed something to wear to an interview. I walked in, and asked for help (after the standard ignoring treatment). I explained what I was looking for, and that I tended to have difficulties with proportion as a woman with a small frame, so I hoped for something that wasn't too long for me and that maybe could give some definition or structure at the waist. She picked a few, and they weren't quite right. This is normally the point at which the associate and the customer would troubleshoot or try again. If I were the saleswoman, I would have maybe offered to order the items in petite, given some guidance about belting or layering, or *something.* Instead, she advised me that Eileen Fisher tends to be designed for a taller woman. Huh? I was roughly the same height and build as the saleswoman. No tips and tricks from lived experience? I thanked her for her help and left empty-handed, with that same unsettling feeling of having intruded and wasted someone's time. Why am I a glutton for humiliation? Why do I keep going back? Well, I actually do just want a nice place to shop for clothes. I would like to have the experience of doing it with the help of a knowledgeable sales associate. I'd also really like to support the downtown businesses rather than buying online. The other day I had made the trip specifically to shop the 40% off sale and to see some pieces that I had been looking at online, and was excited and prepared to buy, but the ice-box treatment let the wind right out of my sails. Why write this review? I'd like the management and staff to read it and take it to heart. I'm not the first person to write about the cold treatment, but I hope I'm the last. Especially after the hit that our business district took from COVID, we all need to work together to rally our downtown economy. A very easy step toward that goal is to be welcoming and make people want to shop in the stores.

When my family went into the store to look for some clothing for a family member, we were…read moreimmediately approached by a sales associate. They asked us what we were looking for and we informed him we were just looking around. He told us there is nothing for us here and we needed to leave. We asked him what he meant by that and he told us they didnt have anything that would fit us here and we needed to leave. With my young child with us, we apologized and left but we never expected to be shamed for not being a certain body type to shop at a store. We were there to shop for a family member that found clothing that fit him at this store but by how we were treated and shamed, we are never going back.

I love this store and the crew! Naldi is awesome helping you put the pieces together (suits or…read morecasual), everyone is down to earth, and customer service is on point. No one is pushy and I love my name brands. So having a place to shop with the brands I like and in my size! That's the place to be. Coupons by rewards works out great! Use them wisely with gift certificates they send because of rewards card! I've been shopping there for almost 5 years. I'm true to the crew.

Great selection of high quality products, particularly shoes. And excellent customer service.read more

My first time visiting this little gem! Super nice staff who were very helpful and knowledgeable…read moreabout their products. Bought a pair of Vionic Beach sneakers and very happy I did. Got compliments on the earrings the same day!

It's a nice store and what I really like about it is tgat it appears to be a mom and pop TJ Maxx…read moreminus the luggage and some stuff. They have lots of clithing and some home decor. It's s nice shop. I just got some stuff there.

Name brand cloths at very good prices. Love this place.read more

I use Chico's longmeadow for retail therapy and have been enjoying my purchases for years. The…read moreclothing and accessories are fashionably distinct, comfortable and well priced. The sales associates are talented as advisers and attendants. Melissa the Manager is so good at what she does. I can't say enough about her. She puts a smile on my face every time! The store is always bright & beautifully merchandised. Love it!

Everyone is very helpful and they are following all recommendations for protocol which makes me…read morefeel more comfortable. They always help with sizes and recommendations for styles you're looking for.

I can't say enough wonderful things about the manager and employees of this Gap Store. My mother…read moreand I originally were running errands in the Longmeadow Shops. But anyone who goes to the Longmeadow Shops knows, it turns into a whole day event being at this place. Every store had a friends and family event sale going on. I was in need of some new fall attire, specifically a corduroy skirt. To save time, I did a quick search on my phone. Of course, it provided me with the gap located in the Longmeadow Shops after being there for almost 3+ hours shopping and dining. As soon as I walked through the door, I was greeted by welcoming employee. I asked her where the particular item I was looking for was. She directed me to skirt section. Immediately looking at the section, they did not have the particular item I wanted. I went up to the front desk to see if they were able to order the item to ship to my house. The manager and employee looked up the item via the sku # from my phone on their pods. But they were unsuccessful in locating the item within the entire gap stock. We all found this odd since we were physically looking at the item on my phone. They then called corporate, turns out it is a Gap Factory Store item. I honestly had no clue between the difference of the stores, especially considering they had a J.Crew Factory Store in the Longmeadow Shops directory. Nevertheless, both of them understood where I was coming from and was extremely nice about the whole situation. All in all, they did locate and order the skirt I wanted through Gap Factory. I would like to add they were the only two employees I saw working on 11/2/2019 around 7:00 p.m. handling the entire store. Both of them simultaneously were managing the store (ringing other patrons out, answering questions, etc.) and dealing with the representative on the phone for over twenty minutes. Additionally, they honored the deal that was going on in-store at that time (40 to 70%+ an extra 20% off)! I was only going to order one skirt, but with the deal, I decided on purchasing two for the price of one. I highly recommend anyone to go to this store. It was my mistake that I did not know this was a factory store. But, instead of the employee/manager turning me away, they made sure I was able to purchase my intended items with a discount. I did not catch both of their names at the end, but they are complete rockstars at this store. I highly recommend anyone who reads this review to go, too. The store was large and was well stocked with women, men and children clothing.

It's a Gap! It's a…read moreGap with a small men's section! It's a Gap with a really small and not very good discount section. They don't have argyle boxers. Basically, a below-average Gap.