When my family went into the store to look for some clothing for a family member, we were…read moreimmediately approached by a sales associate. They asked us what we were looking for and we informed him we were just looking around. He told us there is nothing for us here and we needed to leave. We asked him what he meant by that and he told us they didnt have anything that would fit us here and we needed to leave. With my young child with us, we apologized and left but we never expected to be shamed for not being a certain body type to shop at a store. We were there to shop for a family member that found clothing that fit him at this store but by how we were treated and shamed, we are never going back.

I love this store and the crew! Naldi is awesome helping you put the pieces together (suits or…read morecasual), everyone is down to earth, and customer service is on point. No one is pushy and I love my name brands. So having a place to shop with the brands I like and in my size! That's the place to be. Coupons by rewards works out great! Use them wisely with gift certificates they send because of rewards card! I've been shopping there for almost 5 years. I'm true to the crew.

Trying to get in touch with the store because they were closed yesterday(6/10/2026) when the…read morewedding party went to get their suits. Sign in the window said A/C was down. We need the suits for a wedding tomorrow afternoon! I noticed men's warehouse is responsive on here so I figured maybe I could reach someone this way.

Don't bother buying anything from here if they don't have your exact size on the rack in store. Had…read moreto order a jacket from them because although they had the suit pants, they didn't have my size in store. After being lied to about when the jacket would be in, the supposed 2 weeks I had before my even were whittled down to only 4 days by the time the jacket came in. Then when I came to pick it up, it was damaged and they supposedly "overnighted" the same jacket from another location, however it took another two days to come in. Day before my event now, still no call about the jacket coming in so I called again and no one can find it, so as I'm about to get another suit at another store, they call and have supposedly found it, so I drive 45 minutes to Holyoke to pick it up only to be told they again could not find it when I arrived. Finally after 15 minutes a manager located the jacket in the back, but after all the trouble they only gave me a plastic bag for the jacket on a downpouring day even after purchasing a $500 suit because they had supposedly run out of suit bags. Absolutely will not be back as the communication and lack of professionalism was very disappointing.

I rate Bananas on their discount area, because I can't afford things at normal price. This one…read morehas a decently sized section, though all the argyle sweaters were size small. So nice overall, but needs more cheap argyle sweaters.

I have shopped here for the past two years. I have always been disappointed with the staff here. Of…read moreall the times I have been there, I have only had one encounter where a salesperson was helpful and kind. Most of my interactions with the staff have been characterized by haughty attitudes and rudeness on their behalf. I have never asked for much beyond whether I could use the dressing room and still have been treated with disregard and most recently, with disrespect. On my last visit, I was being let into the dressing area and was asked if I was a cardholder. I told the salesperson I was. She told me I could get a 40% discount with my card. When I exited the dressing room to purchase my items I was asked again if I was a card holder by the same salesperson. I said I was. She then asked me if I was a recent and current cardholder. I told her I was. She furrowed her brow and asked if I was sure, and if she should "look me up." I told her I was and asked why she had asked me so many times. She walked away and disappeared into the dressing room area. I pulled my card out and headed to the counter to pay for my purchase. Another employee rang up my total and told me that the cardholder discount did not apply when I asked about the discount. I asked for an explanation and did not get one. The salesperson placed my items in the bag and, though I had my hand outstretched to take it from her, decided to toss it toward me on the counter. She did not look me in the eye during our entire interaction and walked off without a thanks or salutation. As I said earlier, I have never had many interactions with the staff when I am there and have never been rude or unkind. I have always had to ask for help instead of the staff asking to help me. I am a local professional, but I am also an Indigenous person and feel as if my appearance may have played a part my interactions with them. I honestly cannot think of any other reason as I have seen different treatment afforded for other customers when I have been there. Needless to say, I will not be back and am sure to spread the word. I do not think their attitudes or actions reflect the best sales practices or the reality of their brand, at all. They have elitist attitudes and are merely a lower, mid-level, retail chain. A smile and some kindness toward those of us who appear to be "other" could only help.

Danny was knowledgeable and so kind. Best shopping experience, will definitely be back once my next…read morepay check comes in. Big love for Dan the Man!!!

Update: June 2024 Dean the store manager was OUTSTANDING…read more He really went out of his way to help find the right shoes for me. Here it is - 3 years later, and I would give them 10 stars if I could. The name of the store may have changed, but the service remains stellar. This is an excellent store!! A+

I had a great experience with Natalie from the regular journeys in Holyoke she definitely knows…read morewhat she's doing and was very helpful compared to the other staff

This place canceled my order without even letting me know that they canceled my order. Then they…read morewere going to send my money somewhere else. I'm very disappointed with this company. I won't be going back there.

Permanently CLOSED due to national closing of all stores. For any other stores you must call first…read moreas they have not thought that it would be good to simply get rid of all their site listings.

Since we were in Eastfield Mall and Jamie was in need of some new "casual" pants, we popped into…read moreOld Navy for a looksee. Jamie's first impression sums it up: "This looks like a Home Depot, but for clothes." This Old Navy looks very much like a warehouse, complete with half-stocked shelves and empty racks. It's possible that, since the holidays have come and gone-- plus they were having a 70% off sale-- that the clothes flew off the racks and employees haven't had the time to restock. It's possible, anyway. But I have a feeling this is the usual. Dressing rooms are in the very back. It took a little while to check out, as several people were returning items they were likely gifted for Christmas. Jamie found a pair of pants, listed for $29.99 but stocked under a sign toting 50% off. When we got up to the register, the pants were on sale... for $29. A whole 99c off. Whoopee! He decided to go ahead and purchase, as he did really like the fit and feel of the pants (casual, without the "cheap" material). Go for the creepy mannequins (headless babies, male mannequins with their hands in an awkwardly forced BDSM-esque position behind their backs), perhaps pick up a pair of pants. A well-stocked and sunshiney Old Navy, this is not.