Amazing!! Most amazing experience with Maria!! She helped me so much with my purchases! Her customer service from the second I walked in was just Amazing!! She's super helpful and super sweet! Love this location! Thanks Maria for being the sweetest and helping me! Great selection for both women and men! read more

This is a much smaller, down to the point kind of Banana Republic. It's good for coming in and picking out an outfit for a special occasion, in my case, a wedding the next day. Everyone here is very helpful and lovely, I appreciated all of the help I received when I was frantically looking for my last minute outfit. This is one of my favorite locations, hmmm I'm wondering if it's the ocean view that got me ;) read more

I like this Banana Republic location! I've been here a few times recently. The clothing is beautiful, and the service is good. I think the home decor is nice at this store as well. I recently returned some items here that I previously bought online. I found some great blazers that were on sale. I think the sales associate mentioned that most clothing items were 40% off as well! After I returned the items I brought in, the salesperson ordered the blazer I wanted in the correct size, and it made me so happy to find out it was on sale! Although the home decor is expensive, it's beautiful and really comfortable. I loved looking at all the wall art and bedding. The chairs were especially comfortable but very pricey. The furniture is lovely here! For great apparel and good customer service, this will be a nice stop when shopping for clothing for work! read more

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DJ, the store manager is always super helpful with my transactions. Beautiful store with plenty of on trend apparel and accessories, some home textiles too. Highly recommend! read more

With many companies scaling back their storefronts it's always a shame to lose a favorite store that's relatively closer to home. In our case it was the closure of the store at Victoria Gardens that's most felt. Sure, there are outlets in Redlands, Cabazon, and Ontario Mills, but when it comes to service, selection, and fresh styles, nothing beats a Frontline store. This is my review of my favorite Banana Republic store, beautifully situated on the Newport Coast above the Crystal Cove Seashore. I've lost count of how many years I've shopped here, possibly since 2014? A long time and I've kept my wardrobe updated and fresh, between here and John Varvatos. BR is much cheaper though. Employees have generally been friendly and helpful, there's one lady we've noticed for years who we like a lot. She's so sweet and kind. That, to me, is a good sign that the company provides a stable environment for someone to work in for a long time. Finally, walking in for periodic sales is a pleasant surprise. Last time I ended up with three ultra-soft henleys that had just come from the back. Sometimes you strike it hot! read more

Banana Republic - Women's Clothing Near Me - Newport Coast, California

Sunday hours posted on doors and Yelp as 10-6 but not true... staff unapologetic ... Crystal Cove location

BEST banana republic I've ever been to in my life ! If you want to make sure to have that "Newport" look. This is the store. Banana Republic brings its "A" game. No other BR location can beat this store. Between the home goods, clothing & other merch..... the entire Corona Del Mar / Newport Beach lifestyle is represented here. read more

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Warning to all purchasers. Don't lose your receipt. Don't trust their electronic system being able to retrieve your information....Not unless you want to be put in a defense mode. I purchased some items a week and a half prior. Upon my returning them, I couldn't find the receipt initially. I then provided them with the credit card I used, my phone number, and my email address. I even went into my credit card statement app and found the date that I purchased them and the amount. Showing this to them, still unacceptable. I requested The general manager to call me since she wasn't in. Fortunately I went back to my car and found it. Moral of the story. Make sure you save your receipt or ask for an email receipt. Their system is not up-to-date like a Neiman Marcus or a Bloomies... where they can retrieve your information in seconds when they scan the clothing ticket. read more

I guess I didn't hear that Banana Republic closed most of their physical stores but lucky for me that this location in Crystal Cove is still open. I usually order a few items in the same size because I don't always go shopping in person (blame Amazon). Clearly, my intention is to return what doesn't fit. My husband and I made the trek over to this location to return the items I didn't need. Service was super expedient but parking was a bit of a mess. This area is busy with restaurant customers and shoppers, which is why also offer valet. We had circled the lot a few times before finding a car that was leaving. While I wish I could afford to live in this area, I'm happy that I live a few cities over where I can shop and return, as needed. I hope they keep this store open because it's basically the only one in the area to physically return items. I suppose I could ship things back but that takes longer. read more

Absolutely the most beautiful Banana Republic I've been to! Bella and Antonio were SO helpful and kind and provided the best service when purchasing our suit. read more

Banana Republic - BANANA REPUBLIC ENTRANCE - Women's Clothing Near Me - Newport Coast, California

Had a wonderful experience here after I went shopping for a casual attire event. I made an appointment with a stylist to help me with my outfit and Maria came to my rescue! She was very patient and helpful in finding everything I needed and made sure I was aware of all the great discounts they had that day! I will definitely be coming back in the future. Thank you Maria read more

You might think that the stores hidden in the Crystal Cove Promenade are the fancy-schmancy ones but you'd be wrong. There are several stores where good deals can be had like this Banana Republic. This location at Crystal Cove is average sized (but smaller than South Coast Plaza). Seems to be well stocked though. And my experience with employees has always been more than pleasant. The great thing about this location is that it is never crowded. I hate fighting crowds so that's a major plus for me. Even today - December 26th - it was not a zoo, even with a huge mega sale going on. Nice. read more

Banana Republic - Women's Clothing Near Me - Newport Coast, California

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I only come to this Banana Republic location due to the location being in front of the ocean area and having friendly, great customer service that few of the staff members gave me. I greatly appreciate the wonderful and awesome suggestions and service that Winnie gave as she was fully helpful in every way. Maria or Marie was also great along with the manager that was on duty. Jason, your team members especially Winnie was outstanding! She is very professional, friendly, has a great taste in fashion as I went there to get a few items for an upcoming interview. Winnie provided great suggestions and great customer service. I felt that few of the other staff members were kind of rude and unprofessional, but Winnie stepped in and took over. I will definitely go back and continue to shop there because Winnie was fabulous! Thank you Banana Republic and especially Winnie! read more

I was so impressed with the service and the friendliness of the staff of this location. The store is very clean, everything is organized and not an article of clothes is out of place. This store should be a model of how customer service should be. 10/10, would recommend. read more

Of all the BR locations i've shopped at this one is by far my FAV. The POSITIVES: -Location faces the B-E-A-U-T-I-F-U-L ocean of Newport beach -Friendly & helpful staffers -Great sales & selection of items -Plenty of parking -Never crowded -Close to Javiers, Starbucks, Traders Joe & the beach! The NEGATIVES: -Sort of small location (but bigger than the Brea location in my opinion) -Store hours read more

This is absolutely the BEST Banana Republic I have ever been to. The staff is kind and helpful, and the store store is massive yet incredibly well kept. Felt like I was shopping at a very nice Nordstrom. read more

I like the decorations . Nice store furniture, what can I say some days you can find good deals another days is a new look for the season. if they make everyone feel comfortable makes a big difference when shopping. read more

Best Banana Republic I have ever been to staff are super friendly and helpful lots of clearance items and wonderful suits to choose from. Their styles have definitely gotten better over the last couple decades but with the improved quality their prices have skyrocketed out of this world! read more

The tall guy that works there is super pompous and asked me "what made you pick this location?" after telling me he couldn't process my return because I bought my pants from another store (lol). I really wish I remembered his name so I could name drop and put him on blast but he's literally the only tall guy with glasses that works there. Get off your high horse and remember you work for a clothing store in a city you probably can't afford to live in anyways. read more

As a petite woman, finding work clothes that don't require tailoring is a chore within itself. I typically go to Nordstrom for my work clothes but since they've decreased their petite selection in-stores, I decided to shop at Banana Republic instead. This particular store has a very large men and women's section. Call me a noob, but I didn't realize Banana Republic had so much petite size clothing. The best part is that, we, petite women, aren't shoved into some remote section of the store. Our size XXS, XS, 0, 00 is incorporated with everyone else! We're real and recognized people here -- WOOHOO! Looking for a size 00? Your size is right in front of all the regular storefront shelves and hangers. I was a bit disheveled coming back from the beach right before coming here but the sales women were extremely friendly and helpful (no Pretty Woman episode here! ... I was wearing a Pikachu t-shirt looking for clothes suitable in a corporate office, hehe). I told the sales woman I was looking for work clothes and in a size petite, she helped me look around the store for what I needed. She even pulled cute pieces from the sales section so that I could choose from virtually every petite size clothing that was in-store (have I said petite enough times, yet?). After that, she hung up my clothes in the changing room as I shopped more and then left me peacefully and happy while I tried on everything. All the prices were wonderful too. But best of all, the clothing fit me perfectly (I am 5'2 and 100lbs) when typically, I have to pay extra to tailor my clothing. Here, a piece of clothing is approximately the same cost as tailoring two pieces of clothing. So that's wonderful. Bought many things that are now a staple in my work wardrobe. I'll surely make this particular location my new go-to. They are a stark contrast to the negative review that I left at Nordstrom, South Coast Plaza. Petite women, rejoice here! read more

Normally, I would talk about what a great location this is, how much I like that I can just run in for something without a trip to the mall. That's the only good thing I can say about the Crystal Cove Banana Republic, because my experience there today was entirely ruined by one saleswoman. Unfortunately, I didn't get his woman's name, because she was too busy espousing her racial theories with me. You see, my family happens to be a minority and my daughter's blonde hair is not common for people with our background (but let's face it, blonde hair is not common. period). This woman walks up to my husband, daughter, and myself and asks what our ethnicity is (NOT Welcome to BR, can I help you? etc). I was appalled and tried to walk away, but my husband, in his shock, answered her. This woman then saying that she can "always tell" what someone's ethnicity is insisted that my daughter must have " some other ethnicity in her mix." Seriously?! I was so extremely, blindingly angry that my husband stopped me from talking to management for fear of making a scene. I wish I had, but at least I can put this review here. Crystal Cove's Banana Republic isn't convenient enough to put up with this sort of casual racism a second time. read more

What is not to love about Banana Republic. I love shopping at Banana Republic, as I always find an amazing piece of clothing and an amazing deal. Every store is great but what makes this particular store in Newport Coast in the amazing ocean views you get as you are walking out this store or any store in this shopping center. The employees are super friendly and they make you fell welcome and don't put that sales pressure on you. They let you roam around the store but always nearby ready to assist you should you need help. Really big and spacious store that is super clean and organized. As you venture towards the back of the store you can be sure to find amazing deals from their sales section. From dresses to blouses to shoes, you are guaranteed to find an amazing deal. read more

Banana Republic - Love this store. - Women's Clothing Near Me - Newport Coast, California

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I find Banana Republic blissful when they're running a sale :-) Last time I was there for one, I found a dress that was originally priced at $150 that was marked down to $119, and then further discounted 50% to an out-the-door price of only $60. YES!!! Come to think of it, I've never bought anything heree at the regular price, as most everything eventually gets marked down one way or another. read more

I broke down over the weekend and "splurged" at BR - after my experience in NYC, I was wanting to check out the sales back home. Good thing I held back then, because everything was now an ADDITIONAL 20% off! Unheard of! Found a nice sweater, pinstripe blue slacks, and jeans that f-i-t. Between that and (yikes) opening a BR card, each piece only came out to about $40. I can't get myself to purchase things full price, much less purchase it from BR, so I will just call this particular shopping trip an anomaly. read more

This store was irresponsible. I purchased a few items on sale in the summer, I paid by personal check and the store not only cashed my check, but neglected to apply it to my Banana Republic Account. After Months of trying to clear it up. Wrinting to Texas home office, No response. Having contacted multipul people on line, in their credit department. Xeroxing my check sending it to many many parties, both sides which clearly shown it was cashed by some one. Written out to Banana Republic, proof positive. They still caused me multipul days and days with out resolution. Their credit department does not give a hoot about their customers. Buyer Beware, Their credit department and payment affiliate, THEY DO NOT CARE ABOUT THEIR CUSTOMERS. read more

This is my favorite Banana Republic location. Why? The LOCATION. You have an ocean view from the front door and amazing ocean breezes all throughout the plaza. So back to the store. I've never had a bad experience here. They usually have nicer pieces on sale than the BR's in the malls and the store is generally immaculate with more than enough employees around to help. Fitting rooms are always clean, too. No pressure, extra helpful, not too pushy. Wish the hours were a little longer, but I'm sure they have their reasons. Plus you can go to the beach after. Can't beat that. :) read more

Walked in to buy some items for my trip this week had the worst customer service. Not one sales person approached me or even said hello. There was no one else in the store the Sales people saw us and turned away. I saw one woman that looked like she was a customer and and the I saw her behind the cash register. I asked her to work here she said yah and walked to the front of the store as if she was bothered I asked her. Worst experience ever. I quickly left. Terrible customer service will never go in there again read more

You would think in this day of age you don't run into discrimination, I walked in with my husband to purchase some word robe, my husband went to the men section and the 3 women workers asked him if he wants help, as for me I was wearing sweats not as fancy as they want customers to be. No hello no can I help you? no nothing, I intentionally start walking close to them and all of 3 women workers did not acknowledge me. But they didn't have an issue with women walking in store looking like plastic barbies with louis Vuitton bags, they were greeting them with smiles and followed them everywhere to help them. I am beyond shocked with this store "customer service" for people who dressed normal and not fake,my husband was picking up clothes to purchase I told him to leave everything because there is no way in hell I am spending my money in a place that made me uncomfortable and treat me like I am not worth their time. I know I won't be back to this fake location again. i wish corporate office read my review and look into this hopefully they teach those 3 women with "accent" how to treat customers read more

I had a great experience at this store yesterday. I waited till last minute to pick up an outfit for a dinner last night. I walked through the store a little overwhelmed due to time constraints. I was asked by a couple of sales ladies if I needed help but it was a young lady named Heather who really saved my butt. She walked me through the store showing me clothing she thought would look good on me (I've put on a few pounds lately) and was patient and kind throughout my visit there. She was not hanging over me or being pushy at all. Just the right kind of helpful. I ended up with a darling outfit and ended up getting a few more shirts that were perfect (all her choice). She really was great! If you need help and want a great gal to lead you in the right direction ask for Heather. She will make you feel great! Oh and PS. I was out of there in less than an hour! Love that!!!!! read more

Love this place . I am a regular shopper here. I buy most of my casual and work clothes from here . The staff are always nice and helpful . Check it out . read more

I was in there this past friday (june 3rd). I went to grad school in Irvine and i loved this place so every time i head back to so cal I try my best to head over to crystal cove and shop there. there was a sales woman (Magdalene? Margery? starts with an M) who was in her 50's-60's and made me feel so unwelcome. Ladies walked in and she asked them if they needed help, a room, anything but I was completely ignored. Now this banana republic doesn't get a ton of foot traffic and that's what i love about it. so it's not like she didn't see me. she just didn't care to help me. I am a minority and i am of color. I always give people the benefit of the doubt but her blatant prejudice made me want to write this review. It's hurtful and frustrating. The lady at the register made up for this salesperson's behavior. She was lovely and apologized for the unprofessional behavior. read more

I love. This place. The staff are super friendly and helpful. My favorite point of shopping. Verity of different casual clothes. Nice shoes. Try them and you will like it. read more

I visited this B.R. location on two consecutive days during our vacation and on both days the customer service was amazing. This truly makes a difference in the overall shopping experience. Big thank you to Gloria (Day 1) and the sales associate at the register (sorry, I didn't get her name! Day 2). read more

Small, but well maintained, friendly and convenient. Place to find all basics in stock and great selection of fashion items.

Poor table management food business is tough but you have to manage tables we didn't have reservations it was late they had 2-2 tips and 2-4 tops no one showed forv20 minutes as other customers are and left reservations are great but you have to have policy for late or no show people food was good read more

The location is great and the staff treats you like VIP personal shoppers. The prices are the same as any other BR. The location is not too big but has a good selection. read more

This review is for Glory at the Newport Coast Crystal Cove store!! I haven't been into a Banana Republic in quite a few years. From the minute I walked into the store I was greeted with such great warmth from glory and she immediately went to work to help me find exactly what i needed. Incredible service!! As soon as I was all set I watched as she showed the same courteous and helpful kind spirit to the next customer. Banana Republic is blessed to have her as an employee. To me, Glory represents Banana Republic and I had such a pleasant experience that I will definitely shop there again! Thanks Glory!! You're the best!! read more

This used to be my go to for business clothes. It seems their customer service has declined over the past two years. I decided to give them another chance today after my last extremely frustrating visit. I walked around with arm loads of suit options. Not one person asked if I needed help, not one person asked if I needed a fitting room. They were all preoccupied with hanging and organizing the store. Not one person came to check on me in the dressing room. I had to get redressed and hunt for sizes and then let myself back into the fitting room. Today wasn't as bad, but still not like my experiences in years past. I was greeted this time! A nice woman took my clothes to the fitting room. (I had another arm load of suit options.) I am in between sizes at Banana so I really need help with sizes. She did come check on me, but I had only tried on one outfit and wasn't sure about sizes. I made a stack of things to switch out, but she never came back. I waited in my underwear, even peeping out the door saying "hellllllo?" I could hear them forever hanging up clothes. No reply. No one came back. By the time I re-dressed I was frustrated and over the whole experience. As I was leaving, the nice woman came to check on me, but it was too little, too late. Also, this store is constantly out of size L and XL. Get a hint when those are the first sizes to go. Helping customers is more important than rehanging and stocking clothes. Please, please switch your priorities bc I love this store, but I won't be back for a while. read more

This review is for Aaron. Aaron was extremely dedicated in resolving a gift card situation that he easily could have blown off. Instead, he went so out of his way and beyond any customer service I've ever received from a corporate company, such as Banana. He got to the bottom of my situation and was always so responsive with my phone calls. In the end, he made sure everything was taken care of and I couldn't be more appreciative. Exceptional service, Aaron...Thank you!! read more