I brought a cat in that was very ill. I was able to call the morning of and was told to come in as soon as possible. When I got there, I was brought right into an exam room where within minutes Dr Morera and assistant were in the room with me already looking at the cat. This cat was not doing well. (Cat is not mine It's a very long story but as soon as the cat was in my Care, she got Care. And I will keep her until I can find her a stable home) While I was there, I did not feel judged. I did not feel like it was all about the money. It was quite the opposite they made me feel heard they were very understanding. My bill was not an arm and a leg. I left with a good understanding of what I needed to do to help this cat and got me the medication that I needed to do so. I love Banfield hospitals in general but I have to say Dr Morera at the Davis location is my absolute favorite. Thanks guys! read more

WORST clinic I have ever been to. A bunch of scammers, you can tell they're money hungry. Went friday for a checkup on my cat because I thought she had an upper respiratory infection, and I was advised to take the herpes test. The workers were clearly inexperienced, attempting to take her blood and putting the needle in both her legs, only to not take any blood and advise for me to come the next day, for a fee of 20$ to sedate her to make THEIR lives easier because they can't do their job right. On that day, I showed their coupon, the free first office visit, the worker acknowledged it and said she'd apply it, only to not apply it at checkout. She claimed I never "showed her" but I did, once again trying to steal money from me. When I came the next day, for her herpes test, they wanted to charge me another 91$ for another office visit, even though I was only there because THEY couldn't finish their job. It was supposed to all be done friday, but they purposely extended the visit to two days to leech and scam me. I was not even supposed to pay that 91$ the first visit, and then without offering me a refund after realizing their faults, they wanted to charge me another fee. Come here if you want to be taken advantage of, not told the whole truth, or get your money essentially stolen. read more

Worst vet I have ever been to. Last time I took one of my cats, I warned the front that he gets anxious and might not do well if I drop him off. They insisted it was drop off only so I had to leave him to get examined. Hours later I get a call that he wouldn't let them get near him, then proceeded to THREATEN to call animal control if he bit someone. That is the most stupid thing I have ever heard. I warned them and tried to get them to let me stay with him but they didn't listen, then have the nerve to threaten my baby like that??? Unacceptable and ridiculous. They rightfully refunded me and offered to reschedule, so at least they did that right, but I was obviously not going back after that. I thought I would give them another shot and call for a ballpark estimate on a service, but this is the only vet that wouldn't provide a broad range unless I took my cat in and paid the $90 exam fee. Every other vet provided me a range despite my cat never being seen, but this place is just a joke. I wouldn't trust them to care for any of my babies after the first incident, so I'm not sure why I even considered giving them another chance. Plus, their services are too overpriced. We got quoted $1,000+ for a spay surgery, went to the SPCA instead and only paid $40 for the same exact procedure with follow ups at no cost for complications. If you want a good and honest vet that will provide excellent care, then save your time and money and go to Woodland Pet Hospital instead. Never coming back here ever again. read more

Banfield staff, Dr. Morera and Dr. Stomackin are great with Kodie. They all explain in detail his examinations or test results and care about his well being at home. With Kodie being such a big boy they are also excellent with nail trimmings when needed. I highly recommend Banfield Davis read more

We brought our special needs dog to Banfield and loved it so much we signed up for an annual plan. I was so happy we found a vet and a hospital in one! My review is in no way a reflection of the staff at the Davis location. We have had an incredible experience until today. We spent one night away from home over Christmas and our cat Mowgli is primarily outside by choice. When we got home on Christmas Day, he comes strolling in looking like he got scalped on his cheek! He was calm and purring with no obvious signs of infection. My inclination was to take him to emergency, but Banfield told me that they are a full service pet hospital and can do emergency care during the hours they are open so I flushed out his wound and waited until they opened. I called them first thing today and they agreed to get him right in, but then I was informed that they don't really do emergency services and they might need to refer me to an actual vet hospital. I'm understandably confused at this point as the actual business name is Banfield Pet HOSPITAL. Not sure how it's legal to have hospital in your name if you're just a vet clinic. So I drive Mowgli to them to see if they can help him since they were willing to evaluate him. I walk in and ask if they can have someone take a quick peek at his face and tell me if they think they might be able to treat him and I get a flat out NO. I'm not trying to get free vet services, I pay $80 a month to them already for my dog and I intended to get my 3 cats established there too. But I do think there should be some latitude in an emergency for them to have someone peek at his face and tell me if there's nothing they will do except refer him without having to pay for a full examination. Most vets are very caring and would gladly take 2 minutes out of their day to take a quick peek at an injured animal. Based upon my experience today, I now know that Banfield flat out lied to me when I signed up my dog for their services, stating that they do emergency vet care during their open hours and I would only need to go elsewhere when they are closed. Had I known they don't treat actual emergencies, i would have just taken Mowgli to the emergency hospital yesterday! I just want to warn others that Banfield Vet 'Hospital' is simply vet clinic and will only take your money and delay care for your injured animal before referring them to an actual hospital to get the care they need. Unfortunately, I am in contract for my dog and so have to continue to do business with them until that expires, but I will never give them another cent after that and I'm going to find a vet that actually cares about animals and not just policy and money. read more

Be careful taking your older cat to any vet. I took my cat here due to stomatitis. My boy was in severe pain and the vet who operated on him a year prior, operated on removing his teeth again. My boy had to be put down one month later. His breathing became laborious, he couldn't get out of bed. He wouldn't eat the last week before we let him go. He peed on the spot. We took him to the vet ER and they told us he wouldn't make it past two more days. He had an enlarged liver. My boy was 15, two months from his 16th. :/ read more

Expensive, no diagnosis , boldly unapologetic. Doesn't call back when they know there's a problem.

I've liked the doctor that has worked with my cats and my dog but the communication with the receptionist has been a bad experience each time. Every price I got for my cat to get neutered was a difference price. The receptionist with the short hair seemed to act like she didnt understand anything that was going on and had no way of helping us. I had to leave work early to come in and handle all the issues that they were having with my account when I made it clear I wouldn't be the person picking the cat up because I had work that day, they were stingy about payment, authorized pickups, and etc. I also feel like they constantly find ways for you to pay for more. They seem like they are the better option for affordability but in reality they stack up so any different things on top of a base price that are abnormally more expensive then another vet office. When they also charged me to get my dogs nails trimmed and they never trimmed his nails. read more

All this place wants is money! Had a puppy that was one-year-old and they pulled 10 teeth. We came back about a year later simply because they were easy to make appointments through. So this being our second visit we brought two of our puppies in there for a simple teeth cleaning. Both 5 lb. One is two years old and the other is three. They put them both under anesthesia. The 3-year-old they said needed four teeth pulled because they were loose. We never noticed any issues at home and brush their teeth once a week so I thought that was weird. After the procedure on the 2-year-old they said it all went well. Tried to wake him up. He was dead. Attempted CPR with negative results. They killed my puppy. My guess is overdose on anesthesia. How are they not monitoring his heart and everything the whole time? We will be investigating this office. 10/10 do NOT recommend read more

Banfield Pet Hospital - Veterinarians Near Me - Davis, California

Update: Now they have sent her a bill for the teeth cleaning! They will literally kill your healthy pet and then charge you for it! Never ever go to this place! In response to the business owner there is no option to DM. The office is fully aware of the situation. They received the autopsy report. There had been no apology not that it would ever help or bring back our baby GusGus. You failed to take any responsibility. It's very obvious there is no monitoring. All you guys said was it wasn't our fault, that something must have been wrong with him. Well autopsies don't lie. This office failed him over a simple teeth cleaning. And you handed him to my sister like a piece of trash. Couldn't even provide something to bring him home in. You handed us a cardboard box and a ratty blanket like he was nothing. That was my sisters baby. All I can say is you guys need a better recovery process. We spoke to a previous worker after the fact who said you do not have a good monitoring or recovery process. The board of veterinarian will be hearing about all of it. And how are you gonna ask us to dm you our info? You have had a month to privately contact us. We don't need to give our info. You guys know what little yorkie you failed. Never take your pet here. My sister took our beloved 2 year old yorkie for a simple teeth cleaning at their recommendation. First she gets a call saying he's in recovery and to come pick him up soon. Then she gets a call saying they couldn't wake him up, that he died. Then she arrives devastated to be told they are still working on him. How are they still working on the dog when she was told on the phone he already passed? None of it made sense. It's like they couldn't get their story straight. They were unapologetic and kept claiming they were not to blame, that he must have had an underlying condition. He was a healthy young dog! Well one month later autopsy report came back that he was a healthy 2 year old dog with no conditions and that his cause of death was a drug reaction that could have been prevented had they actually been monitoring him. To top it off, when we asked for his medical records to be printed off they took over an hour to provide what should have been a simple print off while we are devastated and holding our beloved GusGus. None of it was right. We will be contacting the board of veterinarian on this place. We didn't even receive an apology! read more

Banfield Pet Hospital - Veterinarians Near Me - Davis, California

We have been loyal Banfield Pet Hospital clients for 8 years and 6 of our rescues have had wellness plans during this time. This was our first time at the Davis, CA location and we were so impressed such that we have decided to make this our primary hospital. Our dog daughter Selena had an emergency Pyometra surgery and was likely only a few days away from a ruptured Uterus which would have caused her death. Corporate, please take the time to acknowledge Dr. Bogdanovic and Surgery Nurse Chelsea, they not only alleviated our immense stress and fear of losing our Selena due to the severity of her infection, they helped us understand the procedure, and most importantly, they saved her life. There are no words that come close to expressing our thanks for saving her life. They're angels on earth and the community is lucky to have them servicing our beloved pets. Thank you Dr. Bogdanovic, Surgery Nurse Chelsea, and the entire Care team working that day. We are eternally grateful for your help. read more

Banfield Pet Hospital - Selena, smiling, only 1 day after emergency Pyometra surgery. With the help from Dr. B., Chelsea, & the care team, her life was saved. - Veterinarians Near Me - Davis, California

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Really happy with my results so far with this vet. I have been able to make an appointment easily, (they even do drop offs if you need something quickly) while also get my questions answered and have a great chat with the super friendly vets and techs there. I am looking forward to continuing to come here. read more

I totally agree with Carissa W you go to a vet thinking they will take care of your animal, trusting that they will do everything they can to keep them safe. They recommended that you bring your dog in for a teeth cleaning and the dog ends up dying for no apparent reason he was totally in good health when he went in. My opinion of the whole situation is that they overdosed him with anesthesia when they put him to sleep they put him under too far and did not monitor him like they should have. henever woke up when they called and said that he passed away they seemed very cold and uncaring about the whole situation which left my granddaughters totally devastated! They brought him out, wrapped in a raggedy old blanket, with his tongue, hanging out and his eyes open and handed him to them like he was a piece of garbage. read more

Best Veterinarian!!! Extremely knowledgeable, answered all my questions with the patience of a Saint. I can't say enough about this man. He is Outstanding!!!!! Dr Lewis Bogdanovic, DVM read more

They have provided amazing care for my fur babies.( both same day Emergency with drop off service) Recommend my roommate to bring his dog here too and he loved them as well. read more

Me and my sister Diamond, in our beloved dog Kibo were treated very well at this location! They were able to help me and my sister in a situation with my dog and really get a health plan going! The energy was great. Nobody had an attitude they're very communicative. And Sierra, which I believe is a manager was most helpful. She made sure she relayed messages about Kibos's condition the day before we went in.! It's truly an amazing location, and we have officially found our forever vet ! read more

Banfield Pet Hospital - Kibo ! - Veterinarians Near Me - Davis, California

DO not bring your pet here please. This is the type of vet that kills your animal and just wants your money. I have been coming here since they opened and my cat has pica unfortunately and they would not see him for a physical exam, but several times I would bring my cat in they would persuade me over and over again to get him insurance at Banfield, but when the moment he needed to be seen they refused and hung up on me, Vanessa and the main manager leads deny that they refused me service since my cat has pica but they did. So I called local vets in south Davis and west Davis and they were more then happy to see my cat for a exam. I called the nearest emergency as well and they were completely confused to why Banfield wouldn't see my cat. But thankfully west Davis helped me. I was in and out in literally 30 minutes and I was able to go home safe because they said my cat was very healthy. When I was at my visit in west Davis they needed my records for my animal from Banfield so they kindly offered to call them for me since the staff was disgustingly rude to me, and sadly the staff was rude to the staff in west Davis as well ,and refused to give them my records for my cat. Banfield is a place that you take your animals to get misdiagnosed and die. Do not bring your animal here they just want to take your money and have you sign up for there insurance just so they can refuse to see your pet. And they said several times to me they couldn't see him because of his pica history but continuously would try and get me to get insurance during each of my check ups in my past there. This place has a terrible staff. Vanessa, Isabel, and the leads wouldn't see my cat. Thank you so much south Davis and west Davis veterinarians for seeing my kitty. He is happy and healthy after he received all the exams he needed:) Banfield kills animals and takes your money for insurance. Staff is horrible. Vanessa. read more

Got scammed by the vet for the first time. Paid thousands of dollars for my dog's traveling file requirements. Could not get on the plane due to the missing of files. Wasted both my plane tickets and time and money paid for this vet. Called the front desk for refund and the theyrefused to pick up the phone. Do not go to this vet! read more

The Davis residents were pretty excited about the recent opening of the hospital in Davis. Unfortunately, the Banfield hospital in Davis provides a much lower quality of service than previously offered by the hospital in Vacaville, especially in the quality of service!! Several months ago I took my little dog for a nail trim. When I returned to pick up my dog, I was informed that I had to pay an additional charge of $60 for the nail clipping because they had to use extra help during the process! !!! I was extremely surprised by the news because I have never had any similar problems before and my dog is a friendly 12lb small dog! Additionally, when we returned to the house, to the great surprise I found that only two nails had been cut!! I called and complained about the service and until now, after a long time, I am still waiting for the promised call from the administrator !! After discussing similar experiences with my neighbors and friends in Davis, we have come to the conclusion that the highest priority of this service is to collect the most money regardless of its quality!!!! read more

Took my 5yr old Pekingese Baileigh into the Davis Banfield for her annual comprehensive and dental cleaning and she was diagnosed with kidney stones and a heart murmur. My fiancé picked her up from Banfield and pointed out to the vet tech that she now had fleas crawling on her. The tech picked them off and handed her back! I checked her over when she came home and didn't see anything, but now she is infested. We use a monthly flea treatment on all of our animals (2 dogs, 4 cats) and she is the only one affected. I haven't received any follow up instructions, no documents or phone calls, regarding the new diagnosis and am not able to reach anyone by phone. I won't be taking anymore of my fur babies there!!!! read more

If I could give this place zero stars I would. Dog parents, beware... During my first visit at Banfield this year, I brought my dog, Hachi, to get checked out for lumps and his rotten teeth (he is a 10 year old rescue). I thought that our first visit went great, the vet techs up at the front were extremely kind and personable and I felt super comfortable leaving Hachi in their hands. When the vet called me later that day to update me on everything, she told me that the lump I was concerned about was a "love handle," and laughed while saying it. At the time, I thought nothing of it and thought she was just being sweet. Since then, I have had multiple people raise concern because the lump is very hard and does not feel fatty. During this same appointment, the vet techs informed me that I would have to bring Hachi back at a later date for a dental cleaning/ teeth extraction because he has periodontal disease & gingivitis. Of course I want the best for my dog, so I went ahead and booked it. They provided me with an estimate of roughly $300-$500, which would include a full dental cleaning, x-rays and a couple of teeth extractions. I accepted this, and of course just wanted my baby to be taken care of. One month later, I brought Hachi in for his appointment. The vet tech informed me that this visit would equate to approximately $700, which would include dental x-rays, pain meds, antibiotics, teeth extractions, a dental cleaning, bloodwork, a heart worm test, nail clipping and one vaccine. Although the price was nearly doubled, I did not raise concern as the lady explained that it would be due to the additional pain medication, antibiotics and teeth extractions. Still, I felt comfortable leaving my dog with Banfield. A few hours later, I received a phone call from a vet tech. She told me that my new quote would be over $2,000. I almost had a heart attack, how did $300-$500 jump to $2,000?!?!?!? The tech explained to me that my dog was already under anesthesia (leaving me with little to no room for questions) and that they would now have to take out all 11 of his teeth in addition to his cleaning. Shocked, I responded that I was not informed that it would cost remotely that much, and that I simply could not afford that. She went on to ask how much I was willing to pay, which to me was extremely off-setting and not personable at all. I tried to ask several times what she thought my best option was given the price range that they had told me prior, and she just continued to ask what I could afford. I gave her the same quote of $500-$700 that I was told prior, and she responded with, "well if that's all you can afford then okay." She didn't even explain to me what his appointment would include, I had to ask. Even then, she condescendingly gave my bare minimum details. The funniest part is the vet tech didn't even tell me when I could pick up Hachi after he was already knocked out. I asked a couple of times, and all she said was "whenever he's done." I'm literally disgusted. Fortunately, the vet who actually did the procedures ended up calling me and gave me an exact time that I could pick him up at. I conveyed to the vet tech that I wanted the best for my baby, but that during Hachi's last two appointments I was given a MUCH lower estimate, and now am just simply devastated. Her attitude was just awful, and made me feel like a horrible dog mom. She didn't even apologize for any miscommunication, the state that my dog is in, anything. No basic human decency. I have worked all sorts of customer service jobs since I was 15 years old (23 now), and never in my life would I speak to someone about their baby the way she did today. Obviously, I am just devastated that I was told my dog would be able to get the help that he needs (unfortunately, his previous owners neglected him for 9.5 years up until I rescued him from the shelter). To be frank, it breaks my heart that these people will lie to pet parents with false promises of being able to provide services for their animals for "an affordable price," but then once the animals are under anesthesia, all of a sudden the price changes to 10x the original amount. I think the worst part is that through this whole experience each person I spoke to kept trying to get me to sign up for their "Wellness Program," promising me that I wouldn't have to pay anything during my appointment today, and that I would save money in the long run. I am a recent UC Davis graduate, I'm young and naive and maybe they thought that they could take advantage of that. I rescued Hachi to give him a better life, and now with the attitudes of the vets and vet techs at Banfield I truly feel like a failure because I "can only afford the bare minimum," even though I was lied to numerous times about the prices of his procedures. I'm just heartbroken. Never in my life will I be taking Hachi back here, and I hope that whoever reads this chooses elsewhere to take their babies. read more

To be honest, "hospital" is a bit misleading when it's more like a community clinic. I was quite astonished to hear that they did not have the equipment to examine my dog's nasal cavity for a foxtail and would have to go in blind. I appreciate their honesty about the potential for injury but it doesn't seem like there's much point in sedating the animal if you still can't see what you're doing. If you just need your annual checkups and standard stuff, it's all right, but if you want somewhere that can provide more continuity of care for different services for more complex or tricky issues, Banfield's not for you. They do refer out if you're comfortable with it, so, just consider your preference. read more

I call for a new puppy apt only to be told a day before that it is a distance apt and I have only a week left to get shots and they can't rescedual me. Who drops a brand new puppy off for a distance apt. That being said I used to love banfield but now have to rush to find a new vet for a 2 month old puppy I did not find them concerned in fixing the issue at all. read more

It's not easy to write this review because I will have to talk about our Jelly who passed away a little bit over two months ago. Dr. Bogdanovic and his staff not only provided the best care for Jelly but also support us through the most difficult time. Till today, I still remember that Dr.B and Ally did the very last pedicure together for Jelly and Jelly enjoyed it very much!! We just can't thank them enough. If you are looking for the BEST care for your fur babies with very affordable cost, please go to Banfield Davis. read more

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Banfield is a great veterinary hospital, but if you live near Davis, it's extraordinary. Let me back up and start from the beginning. I have had my boys (sight hounds) signed up on a wellness plan with Banfield for over 10 years. I have moved around the state seven or eight times, experiencing a high level of care in every location. The wellness plans are awesome for less than $500/year (with a low monthly payment - about $40 per month per dog). On the wellness plan, Banfield provides free vet visits, two comprehensive exams, a dental cleaning, and all vaccinations. That's right, they are all included. The dental cleaning alone would cost almost that much. In addition, we get discounts on all services and medications. We get to pick our vet and have huge confidence in the care our boys receive. One year we had a bout of giardia with two or three vet visits a week for three weeks. Total cost with two different rounds of antibiotics for two dogs? $80. I shudder to think what the vet visits alone would have cost. Last week, our one-year old Whippet puppy sprained his leg (we thought it was broken). Within an hour of coming home and discovering our limping boy, I had taken Cooper to the Davis Banfield location (without an appointment), had our free examination with Dr. Bautista (Dr. B #2), had a series of x-rays done, had medicine prescribed, and we were on our way home. I had Cooper home before my wife was gone from work WITH a diagnosis and treatment plan in hand. Our primary care provider is Dr. Bogdanovic, who is the Chief if Staff at the Davis location. We just call him "Dr. B." He is AMAZING. His medical expertise is unparalleled in my extensive experience with Banfield. He is super accessible, too. Yesterday , we had a question about adding Benadryl to Cooper's anti-inflammatory medication (Cooper has a swollen leg AND swollen allergy eyes). We called and spent 10 minutes on the phone with Dr. B - no appointment, no additional cost, nothing. Dr. B walked us through the dosing and potential interactions. All the vets at Banfield Davis have impressive credentials. They all graduated from UC Davis, one of the best vet med teaching hospitals in the country. You can go over to UCD if you want, but it will cost you more money and you will have less access. In any event, check out Banfield Davis and give it a shot. It's a brand-new location with a sparkling clean facility. We drive from Sacramento just to see your hometown vets. read more

I had a horrible experience with the Banfield Hospital team at Davis. I went in to check my pet 2 months ago (January 2021) for Nail Trimming but I was notified that my pet must get a checkup and vaccines, and only then can he get a Nail Trim. I spent 200$ to get everything done that day and I was told next time onward I will just have to pay a flat 20-25$ fees + extra fees in case someone else needs to be there to help keep my pet calm (20$). But today when I called the Banfield Hospital at Davis, I was told that the cost will be the cost of Nail Trimming as previously described plus a 40$ fees for a mandatory checkup. I told them that all I need is Nail Trimming and how I was promised no hidden fees when I come in just for Nail Trimming, but the representative I talked to named 'Elizabeth Allen' told me that this is a fixed charge and I have to pay it if I want the Nails Trimmed. This is absolutely unreasonable and not what I was promised to as a customer. I feel extremely dissatisfied with the service I was provided. I feel scammed because both times I wanted Nail Trimming and I have to pay absurd charges. I understand the 200$ charge the first time, but it's completely illogical to charge an extra 40-45$ for examination when my pet doesn't need one. I asked Elizabeth why is there a charge for checkup and I was told that because a technician will be spending time to cut my pet's nails, he won't be attending another pet so I must pay the checkup fees for the Nail Trimming. I want an answer for this or I'm moving away from Banfield completely forever, and telling all my friends too. Everyone at Yelp should stay away too unless they answer this. I'm going to call their Practice Manager tomorrow to see if anything can be done, but I don't get why I have to be the one to call them to give me a correct quote without hidden fees. read more

The worst place ever. Words cannot describe how much hatred I have for this place after what my dog went through. Dr. Salazar let my dog pass away and after an investigation was conducted SHE LIED ABOUT IT ALL. I cannot fathom how hurt I was by loosing my dog and having the Vet lie about everything she told me. This place is the worst and I would not want anyone to go through what I went though with this lady. read more

First of all, YAY!! I'm so ecstatic to know that there's a Banfield Pet Hospital here at Davis. The staff are extremely friendly and helpful! You can get a sense of how much they love pets and that they're are there because they love what they do. They have a cute little Children's Play Station, a Coffee Station, Nutrition Station, and a Pet Clean Up Station--this is how you know that pets are welcome and loved since we know accidents are bound to happen! read more

I had their insurance plan in which vaccines and teeth cleaning was supposed to be included. Even though it was included they always found a way to charge extras. For instance, without asking me they gave him the first dose of his lime disease vaccine. They asked me to come back for the second one and when I did they said the second dose wasn't included with the insurance plan. Also with the teeth cleaning. They covered it but said my dog was going to feel very nauseous if I didn't purchase a really expensive medication for them to administer to him. To wrap up, every time I took him I ended up paying a couple extra hundred dollars. read more

Nothing but warmth and good vibes from this place! Dropped off our boy Leo for a tooth extraction yesterday and they did an excellent job through and through. Made the whole experience so easy. He's in recovery mode doing so well! Thank you Brandy and the rest of the staff for being all that you are. We appreciate it so much. read more

Banfield Pet Hospital - American River, Sacramento - Veterinarians Near Me - Davis, California

Excellent reliable service! My dog is very anxious and has chronic health issues, and the staff is patient and caring toward him. They are very attentive, answer phone calls on the spot or call back right away, and someone always calls to follow-up the next day after vet visits. Med refills are easy. I've had an annual preventive care plan for two years has been well worth it! I was even able to use it at an out of state Banfield while traveling. I appreciate them staying open and accessible and following guidelines to reduce risk during COVID, the only thing I don't like with the new procedures is having to drop off my dog early am and having him be there all day. When possible, they have tried to see him soon since he's so anxious, which I appreciate! read more

There is no better vet in the entire world than Dr. Salazar! She is so helpful, kind, compassionate, smart, knowledgeable and patient. She has been my pets veterinarian for many years because she is the best. If you want to make sure your pet gets the best of care then I highly recommend putting your trust in Dr. Salazar. The support staff is also kind and helpful. Five stars because that is the most Yelp will let me give. read more

I never had issues with this office until today I dropped my cats off today for an appointment I asked how long it may take the assistant told me a couple hours here I am almost 4 hours in and my cats have still not been seen by the vet(I had to call 4x to see how much longer it would take since they did not answer the first time) all they offered was an apology since it was a drop off appointment they take longer and the vet see's them in between other appointments?(Sounds like overbooking to me) this is what I should of been told from the beginning when I asked how long the appointment would take... I work at a dental office if a appointment takes longer than expected or what we estimated we offer a gift card or something at the very least or they could have gave a better explanation for how long the appointment would take overall disappointed in the lack of transparency and customer service read more

I take my two pets to Banfield Davis it's nice to talk to Teresa when you have any questions or concerns she always helps you no matter what. Every time Liz anwers the phone she is in a bad mood terrible customer service and rude and never helps with concerns or anything I don't understand why she is even working there . read more

We took our 15+-year-old Shih Tzu, Patches to Banfield for what we thought would be his last day. He'd been up all night hacking, coughing and clearing struggling to breathe. We didn't want him to suffer, so we piled in the car, cried all the way there, and met with the sweetest vet tech. When Dr. Salazar-Morera came in to see us, we discussed his status and she said there was one more thing we could try that would ease his difficulties and keep him comfortable. He needed a diuretic to relieve the fluid around his heart and stop the hacking. The injection provided Patches with almost immediate relief! He's now on the pills that do the same thing. While he still hacks from time to time, and we know his time will come before we are ready, we know he is mostly comfortable and we still have him with us. Thank you to your entire amazing and caring staff -- from the bottom of our hearts. read more

I brought my cat, Mochi, to Banfield due to her being unable to open her eye. After 15 minutes, Dr. Garvin gave her back and said nothing. He was silent and did not seem to care at all. He merely gave me a piece of paper that said she might have a bacterial infection as well as eyedrops (that did nothing after the 10 days prescribed). Seeing as her eye did not get better at all after a month, I took her to a different pet hospital where they told us that she had an ulcer and a chronic tear duct blockage, meaning she has been in pain when Dr. Garvin should have caught it a month ago. His prognosis was entirely incorrect and he was unable to give us a correct diagnosis and treatment plan. Dr. Garvin is completely unprofessional, uncaring, and unqualified to treat your beloved pets. read more

We recently loss our dog of 7yrs. From the moment we walked in a few weeks ago, each staff member was caring, compassionate and attentive to our dogs needs and our own. The team called us often to see how Max and ourselves were doing. Each vet showed empathy and allowed for us to understand our dogs diagnosis of cancer. I want you all to know the comfort they gave us during the last visit when it was our time to make the decision to allow our fur baby to rest in peace. We are very blessed to find the best. I want everyone to how wonderful this place was. Please consider using this team, their hearts are in the right place. We need more people like this team in our community and healthcare in general. Thank you Banfield Davis Ca, you helped us in so many ways & we appreciate each of you. read more

Special shout-out to Tony, Liz, and Dr. Salazar-Morera. I have had nothing but positive experiences starting from Tony answering the phone. Tony is very detailed, compassionate, and personable. His professionalism would be valued at any practice or business. All the staff here is so incredibly nice and knowledgeable which is what made me make the switch from one veterinary practice to Banfield. I also recommend signing up for the Optimum Wellness Plans. For anyone on a budget but wants the best for their pets, these customizable plans make everything much more affordable. When Dr. Salazar-Morera heard about me wanting to customize the plan, she made sure someone would help. Liz came to assist and help customize everything to my preferences. Liz calmly and patiently answered each and every question I had despite being busy for the day. My dog Yuna was diagnosed with large bladder stones and Dr. Salazar-Morera has been nothing but kind, understanding, and honest. I had another doctor try to have me schedule every 2 weeks for checking of the stones, but when I saw Dr. Salazar-Morera, she was honest and said the appointments need to be more spaced out to see improvement and progress. I am glad that an emergency situation turned me to Banfield in Davis! read more

Unsafe treatment and handling of pets. Will not return. There are many vet options in the area, do not traumatize your pet by bringing them here. They are motivated by money not compassion. read more

Review left from Tiffany Perez with Landi. I am so relieved. When I found out my stray, now best friend that I've had for 2 years was FeLV positive, I was horrified and scared. I had a terrible experience with Banfield in Vacaville (I had to use them when I joined The Wellness Plan) and was so happy I still had a chance in Davis. Boy did they recover. #1: to new Wellness Plan users, Don't get discouraged if you have a bad experience at your office during initial visit. You can switch after if that's how it has to be handled where you are. Don't cancel it keep looking. #2: if you're unsure of signing up do it if you're in Davis JUST so you can come here. I can't equate to Dr. B's greatness with my cat to him being a cat lover although he admits to being one. One of the things that pet owners want with ill animals who we are waiting to die essentially, is to feel in some way we can help them at home without the debilitating worry that we will wake up to a sick animal in the middle of the night and have to take them to emergency care to put to sleep because we have not been able to do some at home diagnosing to forsee the future and jump on an issue ahead of time in some way even if it's small. Dr. Bogdanovic gave me a way to check her lymphnodes in all locations which is a big indicator of coming issues should they swell. He gave me specific symptoms to look for and reassured me until you see those you've just got to not to panic. She's okay until those symptoms occur. He did her evaluation and checked more places than any other vet has. I didn't even need to assist with the taking of the temperature which is her absolute no go. (Her poor Lil Butt) she let him go deep into her mouth to inspect for growths and she didn't hesitate much at all. Vacaville Banfield strongly recommended sedative which in my experience, I'm complimented on how strangely my animal behaves in a vet environment, she's that good. If my cat trusts him, so do I. We talked about behaviors in my cat and other cats to help with her stress level and how to remedy neurotic behavior which I assumed was due to illness. Another thing I'm very happy about is watching the wonderful education (that I saw as unconventional) Nicole his assistant is getting. I see how vets treat their assistants and and it's not shining I believe she came from UCDavis which is also comforting. I heard that school is THE SCHOOL for veterinary medicine. She gets to listen in on a real veterinarian who GENUINELY cares about animals. I wasn't even sure Davis was the right place for me, until I saw the level of pet care that exists here...and it coming from such a large conglomerate like Banfeild shows the superiority of this little city. Dr. B., Laura, Nicole and Jen the wonderful loving and welcoming woman up front have given me so much relief when it comes to my sweet girl who deserved a different fate. They couldn't resist her big personality and her uniqueness and even took part in playing with her and chatted quietly about her strangeness while Dr. B and I discussed my pet. I feel so much better. I thank the whole staff and the climate of Davis for having such high standards and being so loving. I had a completely different experience in Vacaville and I can't express my gratitude enough. I plan to upgrade my plan because this location makes me happy to pay monthly to Banfield. read more