Our dog was sick, asked to have a prescription filled, or just a few pills to get her comfortable…read more They refused , said they needed an appointment. That's the way they really care about our pets. Disgusting place , disgusting care, disgusting people.

Such a sad, horrible experience. An worst of all my baby, Madison is the one suffering most of…read moreall. she has a yeast infection in her right ear. My family, among many others, are struggling. Children, shrink elation, heck lift, COST...AVERAGE INCOME IS NO INCOME THESE DAYS. We break bc Maddie is pitiful...200$ later, they gave her a drop of antibiotic in her ear. Then sent her on her way with a follow up appointment. Just to ensure she was better. what?? yes. They advised she had yeast in her right ear. they would clean it out give her drops and that would take care if it. A they did not clean or wipe any part of her ear. In addition should of sent home aperscription to take care 8f her infection. They did nothing...but make her worse. I even called to get explanation an realize. if you aren't wealthy do not rescue ananimal. when it gets sick there is no where to turn. especially places like this.

Wonderful office staff and doctor was very compassionate. Very reasonable pricing. Was so scared…read morefor my dog and they really took their time in explaining everything.

Start in office appointments with the pets, no waiting outside in the car people want to be with…read moretheir pets specially when they are sick! Have more respectful communication skills. Some staff there needs to lose the attitude!

This practice is a wonderful resource for all pet owners, from those with horses to dog and cat…read moreowners. I am particularly grateful to Dr. Amanda Conklin for her personal and professional care. I highly recommend the staff and vets!

I wish I could give 0 stars. Just got off the phone with my vet telling me that I'm no longer…read morewelcome there because of how I apparently mistreated her and her staff. My dog is on a pretty high prescription of trazodone, and has been for a while now. The last time she was at the vet was March 2024 but we have been giving her this medication long before that and through this past month being August 2025. When I went to refill her medication through our pharmacy (which is not at the vet) we apparently ran out of refills, so they reached out to the vet, a total of four times before Labor Day weekend. When they weren't getting any response back, I took the liberty to contact the vet myself. I was told by the vet assistant that an appointment was overdue and needed to be made because apparently there needs to be an annual check up. No one told me an annual check up was needed to continue giving my dog this medication but here we are a year AND A HALF later, and we were still able to refill and give my dog this medication until now. So after being told that I need to schedule an appointment, apparently the next appointment isn't for a few weeks. So I asked if the prescription could be filled until the doctor could see my dog. After being told by the assistant it was not possible to get a refill, I persisted this medication was needed, and she later stated would need to chat with the doctor. After a few minutes, the doctor called me back and told me she could lose her license by refilling even just a few days of medication because she needed to see the dog since it's been over a year. No one told me an annual checkup was needed and this prescription was on autofill, so usually when it's low, the next refill is waiting at the pharmacy. Apparently it was my responsibility to be on top of annual appts, but I was never informed annual appts were even necessary for this prescription, especially since it has already been over a year and we've received multiple refill already after an appt would be due. So now the vet was still refusing to fill this prescription, even a small amount until the appt date. To me this sounded like she was trying to change my dog medication from her current prescription down to zero until she could see my dog. I implied that she's changing my dog's medication before she can see my dog, she is breaking her own rule. It would make more sense to me to keep her current medication until she can see my dog and adjust whatever is needed. After a few words back-and-forth, I insisted this medication should be kept the same and at least refilled until the appt, but she then told me, "based on your interactions with me and my staff, its become clear to me how poorly you treat your dog, and I refuse to fill this prescription on principal alone now." Obviously I'm frustrated at this point, so I may have replied with a few unkind words because she insinuated I don't care about my dog, when I am simply trying to get the medication she desperately needs. She then told me the appt is now cancelled and I'm no longer welcome at the office anymore.

Absolutely wonderful vet!! They are very caring and go above and beyond for your furry family…read moremember. Highly recommended!!

The technicians are unbelievably unprofessional. Besides the interactions I have had which involved…read morebeing spoken to with disrespectful attitude, listening to the conversations that take place amongst the staff is appalling. Everything from inappropriate and disgusting topics to making fun of their clients, witnessed 4 technicians practically violate a client by Googling what this person did for a living and looking up the value of their home because they were making fun of this client and questioning how she could afford her Vet bills. All of this took place in the open as I was checking out and not only heard everything but watched as 2 of the 3 computers were used to look up this person's personal information. After witnessing this kind of behavior I went home and immediately found a new veterinary clinic because if they are willing to do this at the front desk I can only imagine what goes on in the back of the clinic.

When I got my Cavachon puppy, a friend recommended A Step Up to be our vet. They are about 15…read moreminutes from my house. They are AMAZING on every level. I'm a bit of a high maintenance puppy mom as every hiccup leads me to look on the internet to find the worse case scenario, which leads me to calling them. They always return calls in a timely fashion and have never made me feel like I'm silly or wasting their time. My puppy, Boo, gets excited when I tell him we are going to the vet to see his friends. From the time we pull in the parking lot, Boo can't wait to get inside and see everyone. He especially loves Jon (John? I'm not sure... I'm sorry!). As soon as Boo hears his voice, he runs toward it, tail going a mile a minute. Jon is fantastic! On the floor, accepting sloppy puppy kisses, and telling Boo he's the "bestest boy" while giving Boo a good pet and rubdown. Their prices are fantastic, their knowledge is vast, and the rooms are always clean. We will never go anywhere else. Boo loves A Step Up and so do I!

Extremely, terrifyingly disorganized practice. With an extremely unprofessional owner. Avoid this…read morelocation. They don't allow you to come in for tech appointments (which is the cause of all of their issues). My dog has only been seen for arthritis and has been put on a routine of adequan injections twice weekly for four weeks. On one occasion, this clinic had given my dog the wrong service (gave him routine lab work when he was due for his Adequan injection, a twice weekly series for several weeks in a row). The owner blamed me, saying that When scheduling the appointment, I chose the wrong option. There is no option for the service my dog receives, nor is there an option for "other", only a long list of services he wasn't getting. The last option on the list is "lab work - other", which I selected as it seemed like the closest option possible. Instead of checking with my fiancé upon arrival, who took him for the appointment, or looking at his chart to see that he is "prescribed" a routine of coming twice weekly for a month for the same injection, they gave him the "lab work - other" which apparently to them is routine lab work... no questions about why I was asking for "lab work other", just took the blood and gave the dog back without another word. I noticed when I saw the receipt that should have been $30 but was instead $200. One would think that the tech and or vet would reach out as to why blood work was being taken or what they may be looking for, but no. When I called and eventually brought the dog back, a very hostile owner/vet came to my car to yell at me in a very intense manner. He said my fiancé lied about the events that happened (that no one asked him why he was there) and demanded I call him in front of him. So I did. My fiancé explained to the owner that the tech did not ask why the dog was there. An incredible weird sequence of events. I should have left the practice at this point, which I threatened to but decided to give another Dr. a chance. I saw a great female veterinarian a few months later looking into next steps for my dog's arthritis. She recommended a repeat of the same 4 week/ twice a week injunctions. We actually talked about my last experience and she said they would schedule all of the injections right then and there to avoid any confusion. I did that 2 weeks ago, brought my dog to the first two appointments and got the injection no problem. My fiancé took him for the third injection, no problem. My fiancé tried to take him today and was told that he "wasn't allowed" to bring the dog without my authorization. A new policy? Since the 4 days earlier he was there? Disorganized at best. Unprofessional at least. So, they called me repeatedly for 45 minutes but I was unable to answer my phone as I am on a business trip (the reason said fiancé is there). They had my dog inside but wouldn't give him back or the injection until they reached me. Finally after an hour, and my fiancé getting the dog back in the car after going inside the building, I saw the missed calls and spoke to an understandable furious fiancé. Baffled, I called and tried speaking to them to tell them to be told it's "in my chart" (apparently since today only) that only I can bring my dog for services. More likely, the owner heard somehow that he brought the dog and not myself and decided to be unprofessional and impose a new rule to be petty. What a nightmare! If you value your sanity and your animal's health, I highly recommend going to a more professional practice with empathetic and kind ownership.

The staff, from the receptionists to the Vet techs to the Veterinarians were wonderful…read more I took our little old lady girl there with breathing issues. The Vets kept us apprised of her condition and their treatments at least twice a day. Unfortunately her age and her heart disease prevented her from responding to treatments and we had to put her to sleep. Dr Kelly and the staff were so considerate and caring to her, and us, that day. I feel certain they took the best care of her and wouldn't hesitate to recommend them.

They lied to me and said my dog was on her death bed back in pne of the exam rooms and wouldnt let…read moreme see her while pressuring me to buy a cremation package or burial plot...,said she was suffering and neede to sign the papers to end her suffering and make up my mind, they had me in their mourning room for dead or dying pets. Kept sending differrnt reps in to talk to me to " do the right thing", I refused. I snuck into hrr room and she was joyfully playing with 2 handlers, playing ball! They are scammers. Then charged me 7000$....I grabbed my baby out of that room and left with her, she was just fine, and shes still just fine! Im getting a lawyer... How horrible....and I bet they dont post this truth too!!! Carolyn Bonus 0 rating forever!!!!!What were they really going to do with my dog?

The Meadowlands Vet Hospital was amazing!!! Dr. Dawna and Maddie are incredible. They made a…read morestressful situation light, joyful and full of laughter! The Center was spotless. I would recommend them for all your breeding services!

We count in Meadowlands and they always come through. The staff members know and love our animals…read moreand do whatever they can to take care of them. Dr. Dougherty was wonderful with Cheeky today, examined her thoroughly, gave us a treatment to help her, and made Cheeky and us feel so much better with a plan in place. Grateful!

Our pups go here…read more The staff takes their time and really tries to get to the root of the issue with both of my dogs. My older dog has his tongue out the whole time and just love to be touched and get attention. My younger dog is so anxious that she tries to crawl outside of my skin, but they're very patient and they work with me to make sure we minimize the stress.

I brought my yorkie in last week and I WILL NEVER GO BACK and have heard sa lot of people tell me…read morethey will never go back either. The staff was courteous but the vet that was assigned to me full of herself. Wouldn't let me ask questions but found every way possible to charge me $908 and I know nothing more now than I did when I left except that she needed more tests. The vet was the most egotistical out of touch with compassion person I have ever met. And every test they took had to be sent out to specialists. I will definitely NOT recommend your Animal Click to anyone who asks if I know a good vet.

My dog has had terminal cancer for a year until last night when he started having seizures. I took…read morehim to MedVet and am extremely grateful for the care and compassion that my dog and I received from the staff and doctor.

If I could give zero stars I would. Sat in our car for 20 minutes to do a Parvo test. Came back…read moreclear so we went inside where a 3 month old puppy and I sat for 9 hours. No one checked on us.Puppy threw up twice and they had to clean it up. He was still not seen. About 6 of us sat that long. When we saw the Dr shewant to do very expensive tests since the Parvo test they gave was only 95%. Also other expensive tests. I told her my REAL Vet opened in 9 hours and I would go there. Massive rip off. Everyone who was seen before us said the same thing. $500,00 to $600,00 for 9 hours and they were all told more expensive tests were needed. And my puppy is still sick. DONT GO HERE