Very happy with public storage of Garner North Carolina I…read moreknow my three vehicles and my person belongings that is in a storage locker are safe until I am able to take all my belongings and vehicles and bring him to my own personal space public storage is the best place for them now thank you

impossible to speak to a manager or an agent. I called to cancel the contract, and they do not give…read morea ticket number - probably because they don't want you to have records or documentation for your cancellation. After waiting 25 minutes on the 833 814 3592 I spoke with someone that supposedly cancelled my contract....never got a confirmation or anything. SHADY!!!

I received great service on 8/1. The lady was kind and very knowledgeable! She made my experience…read moreeasy.

Wasnt even here a full year before rent went up not once but twice and a month before my year mark…read morei found out my rent would increase again. 190% mark up in less than a year. A scam if ive ever seen one

Jessica was super helpful and efficient. By far the easiest storage rental process here. Thanks…read moreJessica!

The prices here slowly climb every month, and you can never get ahold of anyone in the management…read moreoffice. The restroom is NASTY, like feces smeared into the floor nasty, and never has any toilet paper in it. Peoples' junk is regularly thrown in the driveways. If you're more than a few days late to pay, they threaten to sell all your belongings. I suggest finding somewhere nicer and just paying whatever the upcharge is, because after a few months, that's what you'll be paying here anyways.

Clean and tidy. In…read morea safe location. Great drop off point for my U-Haul experience. Counter person looked over the truck and checked me in fast. Office is tidy. Made me smile to see this place has a gift wrapping station set up for the holidays. If I had storage needs or more moving supplies, this would be the place I'd start at in this area.

I've rented trailers from this store twice and had a very good experience every time. Their staff…read moreis wonderful to deal with. Pickup and dropoff are designed to be quick and painless. Cost is very low, especially considering what you would pay a mover. Very happy customer here. Thanks!

Do NOT use this company, unless you like horrible customer service and hours long wait times when…read moreyou call to try to speak to someone. We have had so many issues with the delivery and pick up of the storage containers, the list is too long to even type here. The empty containers that were scheduled to be picked up 2 days ago are still sitting in our driveway. Incredibly frustrating and the last thing you want to have to worry about when moving. Edited to add: the driver got here later than expected and destroyed our driveway. Pictures attached.

Pack-rat is terrible! They send you faulty containers and no insurance coverage to compensate you…read moreback, even though they offer it! Crap company ran by rip off artists! They have holes in there containers and put duct tape on it. Containers are not weather proof and they will not compensate you for ruining your things! Their adds and promises are lies!

I have rented space at two different locations around Clayton, NC. The first time was at a…read moredifferent location, but we had to move out because the introductory rate had expired and they wanted about 2x the rate we were paying. This location got us a bigger unit with only a modest increase. The people we have encountered have been pleasant and kind. The business model is a bit strange, however.

Ken was an awesome help! Very friendly! I would recommend him when visiting. I came in to request…read moreboxes and he immediately assisted me and held friendly conversation.