Very happy with public storage of Garner North Carolina I…read moreknow my three vehicles and my person belongings that is in a storage locker are safe until I am able to take all my belongings and vehicles and bring him to my own personal space public storage is the best place for them now thank you

impossible to speak to a manager or an agent. I called to cancel the contract, and they do not give…read morea ticket number - probably because they don't want you to have records or documentation for your cancellation. After waiting 25 minutes on the 833 814 3592 I spoke with someone that supposedly cancelled my contract....never got a confirmation or anything. SHADY!!!

I received great service on 8/1. The lady was kind and very knowledgeable! She made my experience…read moreeasy.

Wasnt even here a full year before rent went up not once but twice and a month before my year mark…read morei found out my rent would increase again. 190% mark up in less than a year. A scam if ive ever seen one

Jessica was super helpful and efficient. By far the easiest storage rental process here. Thanks…read moreJessica!

I had a great experience with Public Storage I was trying to get a friend set up with a storage…read morecompany and I decided to leave a review because of the standout employee I believe his name was Roderick. He handled me professionally and with politeness, and was really willing to help me in any way he could. He answered all my questions, took me through options for storage, even offering helpful recommendations toward exactly what I needed. What really stood out about him was his composed sober character, even over the telephone. It is not often you can have someone on the phone y who can make you at least feel like a customer and more like a friend They went above and beyond in making sure I had all the proper information.

Clean and tidy. In…read morea safe location. Great drop off point for my U-Haul experience. Counter person looked over the truck and checked me in fast. Office is tidy. Made me smile to see this place has a gift wrapping station set up for the holidays. If I had storage needs or more moving supplies, this would be the place I'd start at in this area.

I've rented trailers from this store twice and had a very good experience every time. Their staff…read moreis wonderful to deal with. Pickup and dropoff are designed to be quick and painless. Cost is very low, especially considering what you would pay a mover. Very happy customer here. Thanks!

the drop off and loading were great…read more I can't review the delivery since that hasn't happened yet, but the drop off and loading was great. It was great due to one employee with the New Orleans team and his name is Tyrone. Tyrone was a gift from God, our angel. He gave us spectacular customer service and he told us that he would take care of us and he did just that. We moved from Baton Rouge to Clayton NC, of course a stressful move, we had a time crunch, and at the last minute we needed another container delivered and picked up on short notice and PackRat made it happened with Tyrone assuring us he would make sure it happened the way we needed it and he was a man of his word. I would recommended 1800RatPack just because of the care and professionalism that Tyrone showed us. I hope RatPack reads this and gives Tyrone some kind award for his exceptional customer service, there isn't enough of that around anymore. Tyrone I hope you read this, Thanks again for all you did for us. The house on Chevalier Update The final delivery was as good as the initial pack delivery. Our items arrived dry and without damage. The CS was very accommodating and overall a great experience. I will definitely recommend Rat Pack in the future.

Do NOT use this company, unless you like horrible customer service and hours long wait times when…read moreyou call to try to speak to someone. We have had so many issues with the delivery and pick up of the storage containers, the list is too long to even type here. The empty containers that were scheduled to be picked up 2 days ago are still sitting in our driveway. Incredibly frustrating and the last thing you want to have to worry about when moving. Edited to add: the driver got here later than expected and destroyed our driveway. Pictures attached.

I have rented space at two different locations around Clayton, NC. The first time was at a…read moredifferent location, but we had to move out because the introductory rate had expired and they wanted about 2x the rate we were paying. This location got us a bigger unit with only a modest increase. The people we have encountered have been pleasant and kind. The business model is a bit strange, however.

Ken was an awesome help! Very friendly! I would recommend him when visiting. I came in to request…read moreboxes and he immediately assisted me and held friendly conversation.