Jacqueline and her entire staff are friendly and knowledgeable. It's the best bank because they…read morehave great customer service.

one of the worst banks i have ever dealt with. my bank card is always being tied up they deny local…read morecharges to the gas station or food but approve charges that shouldn't be from out of state they approved 14 charges on the same day to some photo company for almost 5,000 i saw that the move was removed from my account and pending for payment i went in and let them know i did not charge this not to pay the vendor they did anyway and took over two weeks to redeposit my money the other charge was for 349.00 that was charged two days after that again i came in and let them know i did not make this charge and have never received any product from this pet shop they still paid the vendor and have not credit my account it's been well over a month they are saying i need to prove i did not order this for me to get my money back i can't prove something i didn't do

Try to get this branch on the phone. Impossible and then they announce that it will be necessary to…read morecall back at a later time...Goodbye! Unbelievable "Please call again" or call a call center in the Philippines that doesn't know the answer to your question and will tell you to go into the branch. Wow you can't make it up!!!

if you bank with I would recommend that you don't because if you ever have fraudulent activity…read morelike I did on my account because someone into my account and you automatically get checks deposited into your account for like either your job or disability and because of the fraudulent of your money gets taken out because of what happened they will not issue a refund of that money. They will keep that money and not give it to you so I would highly recommend not to go to this my book that is stealing your money when you've been told by the branch multiple times that you will receive that check of the remaining balance I got taken out in the You will not see it. They will not send it to you and their you the negative balance even though it wasn't your fault your account was in the negative because of hacking or fraudulent activity worst bank ever.

Please tell everyone about your new policy that sucks money out of their accounts without…read moreauthorization. Most of us are struggling now and pulling 98% of available funds out of a checking on a loan that's ten days past due is ridiculous. I will be moving my direct deposit to another institution. You will then be paid when I feel like it before the thirty day mark.

Excellent customer service and (usually) minimal wait times. Although my favorite teller has…read moreretired, the girls taking over the job are doing quite well. I don't get charged overdraft fees, I'm contacted immediately if fraud or suspicious charges are suspected, and debit/credit cards are reissued immediately.

Always fast , professional …read more Me and my wife highly recommend. We had switched from Bank of America and could not be thankful enough .

Friendly and knowledgeable tellers. Outstanding service. I used PNC for my banking for over 40…read moreyears for all aspects of banking services.

Always been friendly and helpful to me. There is one department I had trouble with but not at the…read moreDeep Creek branch.

Very clean and nicely furnished. Had to use this branch (for the first time) and was disappointed…read morein the customer service. Have been a customer for years at the branch in Deep Creek and always find the tellers and staff to be very helpful and polite. So, will stick to that one for now. Perhaps the woman at this branch was just having a bad day, but I expect more when I'm dealing with someone in upper management.

Very friendly staff at the drive through Several women…read morestopped to greet me and make sure I understood the wait My dog was happy too they give dog biscuits This is easy to get in and out and plenty of drive throughs Clear hours and closing days on the window I love Wells Fargo staff

Great customer facing staff but the manager is another story. She's very nasty and condescending…read morealmost like we should be happy she allows us to bank there. Good bank just learn to go around management team

Fantastic mid-sized bank and this branch will exceed your expectations. The current manager is…read morefriendly, personable, highly professional and very knowledgeable. The second in command Joanne is very much the same. The entire staff is top level and there is one element that you just won't find elsewhere - they truly care about their customers. I don't have piles of money, there is no incentive to be fake nice, or care under pretence, yet they still do. I have been banking at this branch for around 14 years and they have yet to let me down.

Everything Waited forever for no help and then gave no…read moreconstructive input or guidance

If I could give a NEGATIVE star review I would! We had…read moreAllstate auto insurance with Barron Baszto for 6 months. You get all kinds of discounts for being a new customer. Once that 6 months is up, the rate goes up & their customer service goes down. We signed up with Statefarm. Our Statefarm agent faxed or emailed Barron Baszto's our Allstate cancelation request along with proof of insurance with StateFarm. This information wasn't received by Barron Basztos because he was out of the office. Eventhough we canceled in plenty of time before our renewal we received a bill in the mail. We did get it straightened out after several phone calls. That experience was nothing compared to our home insurance debacle. We had home insurance through Barron Baszto with Safe Harbor. We signed an edocument to cancel our policy on Oct 29, 2025 before the autopay was to renew our policy on Nov 6th. On Nov 8th while attempting to pay for my groceries at Publix, my debit card was declined 4x. When I checked my bank balance I was horrified to see that our home insurance was NOT canceled and that $4805.31 was deducted from our checking account! Come to find out, after several phone calls, Safe Harbor never received the electronic document from Basztos office until Nov 10th which was the day we contacted the Baszto office to inquire about this mess. The Baszto employees blame Safe Harbor. Its the old blame game while the customer is caught in the middle. The ineptitude of the Baszto office is unbelievable. Barron Baszto's doesn't return phone calls. The front office staff are clueless and unhelpful. Never again will we ever use this office for anything. We now have to wait 2-3 weeks for a refund. Beware of poor customer service, inept employees, and employees that lie.

Lisa has been so attentive to all my needs and lightening responsive to my communications. I found…read morepurchasing my home insurance an actual pleasure because of her. I look forward to a long relationship with this agency because of her.