I normally don't post reviews, but this was the worst MRI experience I've ever had. I went here…read moreafter an injury and paid for an MRI, only to be told later by the doctors that the images were some of the blurriest and lowest-quality scans he had ever seen. I later learned that the machine they use is outdated, which explains the terrible results. I had to get a second MRI at a different facility, and that one clearly showed the tear that the Millennium machine completely missed. I also tried calling explaining the issue, they only told me thats what the radiologist read on the MRI. The issue is not the radiologist but the outdates MRiI machine. II later find out its one of the oldest machines out there. In the end, it was a total waste of money , time and delay in treatment. Save yourself the frustration--please don't waste your money here!

This business does open MRIs in addition to standard MRIs. Personnel is very professional and…read morecourteous. The facility is very nice and clean. It is located in the corner of the shopping mall. Plenty of parking available.

I want to warn anyone considering this facility about my experience. Back in July, I was quoted…read more$200 for an MRI after they verified with my insurance. When I arrived for the appointment, I was only charged $20 upfront. Weeks later, I suddenly received a bill for $374. When I called to dispute this charge, I was told it was my deductible--even though this was never explained to me at the time and contradicted the original quote. The actual MRI experience was terrible. The staff attempted to insert the IV for contrast 10+ times, leaving me bruised and in pain. I was chastised for having "bad veins" rather than being treated with professionalism or care. I have photographic proof of the excessive needle marks I endured during this visit. When I escalated my concerns, I spoke directly with the CEO, Robert Diaz. Instead of addressing the clear lack of training and miscommunication from his staff, he was entirely unhelpful. Rather than accepting responsibility, he treated me as if I were at fault and made me feel like I was the problem for questioning their billing practices and poor care. This facility not only engages in misleading billing practices but also fails to provide compassionate, professional medical care. Patients deserve honesty, respect, and competent treatment--none of which I received here. I strongly recommend avoiding Advanced Health Imaging. I will be pursuing further action through insurance and the appropriate regulatory agencies. Quiero advertir a cualquier persona que esté considerando este centro sobre mi experiencia. En julio me cotizaron $200 por una resonancia magnética después de verificarlo con mi seguro. Cuando llegué a la cita, solo me cobraron $20 por adelantado. Meses después, de repente recibí una factura de $374. Cuando llamé para disputar este cargo, me dijeron que era mi deducible, a pesar de que nunca se me explicó eso en el momento y contradecía la cotización original. La experiencia durante la resonancia fue terrible. El personal intentó colocarme la vía para el contraste más de 10 veces, dejándome con moretones y dolor. En lugar de mostrar profesionalismo, prácticamente me regañaron por tener "malas venas". Tengo pruebas fotográficas de las múltiples marcas de agujas que sufrí durante la visita. Cuando escalé mis preocupaciones, hablé directamente con el CEO, Robert Díaz. En lugar de reconocer la falta de capacitación y la mala comunicación de su personal, fue completamente inútil. Me hizo sentir como si yo fuera la culpable por cuestionar sus prácticas de facturación y la mala calidad del servicio. Este centro no solo practica facturación engañosa, sino que también falla en brindar atención médica compasiva y profesional. Los pacientes merecen honestidad, respeto y un trato competente, nada de lo cual recibí aquí. Recomiendo encarecidamente evitar Advanced Health Imaging. Estaré tomando más acciones a través de mi seguro y las agencias regulatorias correspondientes.

My appointment was at 11:30, I came around ten because I know it takes a bit to verify the…read moreinsurance, I understand that patients go by appointment but it took more than an hour to get my Kidney ultrasound. They asked me to drink water so it was really hard to hold it for so lung. Dr Alan was great, thank you for your help . I believe you should improve your waiting time

Please do not go here They are very disrespectful and very…read morerude. They do not know how to treat their employees whatsoever Avoid this place at all cost

Estoy muy satisfecha con este lugar . Todos mis estudios de imagenologia los realizo aqui desde…read morehace años . Todo el personal es muy atento y eficiente. Hoy me atendio ANAIRIS ,me realizo un ultrasonido y fue muy amable desde que entre a su salon. En una ocasion me hicieron un citi, de riñones y el medico hizo una buena lectura , gracias a eso me comence a estudiar por unos nodulos en la base del pulmon derecho .Con satisfaccion recomiendo este lugar para estudios de imagenologia.Muchas gracias por su atencion.

Although the treatment itself is supposed to be top tier. The customer service is awful. It takes…read moremonths to get an appointment doesn't matter if your dr order say 6 months you could have breast cancer they don't make exceptions. I was 15 minutes late to an appointment because they only have valet, it gets terribly backed up and there is no parking. They would not see me for months later after I had waited 8 months for that appointment. They're extremely unreasonable and it feels like a factory of just in and out no humane, empathetic treatment.

I had a very disappointing experience trying to schedule an appointment. After waiting over 15…read moreminutes for someone to answer, I was told I couldn't schedule without a diagnosis code that my doctor's office doesn't provide. I even offered to email my prescription, but they insisted it had to be faxed. In 2026, requiring a fax is outdated and unnecessarily inconvenient. As a returning patient who has had multiple procedures here, I expected much better customer service. The entire process was frustrating and could have been handled much more professionally.

excellent care. highly recommend this practice. They diagnosed a problem that many other providers…read moremisdiagnosed.

Great experience here. I was referred to the Dr from a local attorney friend and now see why…read more Great bedside manner, painless process, post surgery support - all in all a great practice. I'm going to now go every 6 months to see them for check ups - they caught what others had missed.

The staff here was great. The MRI machines and facility in general was very clean and sanitary. The…read moreMRI tech explained to me step by step the entire process and made me feel comfortable while getting imaging done. They are great! I highly recommend for your imagine needs.

Don't waste your time. Owner /manager Is super rude and unprofessional. The office is very…read moredisorganized!!!!

This is truly a concierge medical attention level of healthcare!…read more The attitude of the entire office staff and the attention to detail are had to find in medical offices these days. I highly recommend this medical practice and Dr. Herman !

I LOVE Dr Herman's office. In & out in 30 minutes for a full body skin check and two areas treated…read more(frozen). Even though I have not been there for five years I didn't have to fill out all new paperwork. Everyone is so incredibly helpful, professional and nice! Kelly Biletti PA was thorough, explained what she was doing and communicated clearly. Parking is across the street at Merrick Park, and there are spaces reserved for "patient parking only". You pay for parking on the Reef parking app, but you don't have to download the app you can just scan the QR code. Well worth the drive! I have waited 2-3 hours at other derm practices, but this practice has such a relaxed, service oriented philosophy it is truly a pleasure coming here.

I went to the BCC after having an awful experience at Baptist hospital and I couldn't be happier!…read more Dr. Allen and staff are amazing at what they do. They provide you with the best care when it comes to breast health. They are courteous and very helpful when dealing with complicated breast issues. they made me feel very at ease with my experience there. His registered nurse Edisladyies is the best!!! She is so compassionate and cares like no other nurse I have encountered. She really made me feel at ease even with the diagnosis I received which wasn't the best news but the way she explained everything made me realize how lucky I was to have caught my diagnosis on time! I recently had surgery performed by Dr. Allen and I gotta say he's one of the best! Every time I heard his name at the hospital it was always followed by great compliments of him! I feel blessed to have found them and to have been taken care of by Dr. Allen and his office staff and nurses!

My Breast Surgeon was amazing. I am grateful to have chosen Dr Allen to remove my cancer tumor in…read moremy breast and axila. Words can't explain how happy I am with Dr Allen and his team they are wonderful.