Trash ass hospital, whole experience was horrible. And they have this fire alarm constantly beeping…read moreand a won't turn it off. I wish I'm getting sick of of the load beeping. And No help maybe they need more staff.

I can never say enough about this Hospital and the care I got!From ICU to physical therapy. Every…read moreone was a 10 ! I have never been in a Hospital like this one Food included! I had a 91/2 surgery and Dr Zui you and your team have saved my life!! Thank you so so very much and may God Bless each of you!! My life is forever changed. God is so very good!!

I love all my doctors at UF Health Jacksonville except they pain management doctors. UF Health pain…read moremanagement team is incompetent they dumb ass hell why do they have a MD behind they name. The pain management doctors lie on you. Don't report the whole truth about what you say. The pain management team report what they want to say about you and not what you say. And please don't report a doctor because not a damn thing is going to get done. So please bypass UF Health pain management. THE DOCTORS LIE ON YOU SO YOU CANNOT GET THE MEDICATION YOU NEED.

Amazing care, wonderful staff, I wouldn't go to another place after the great experience.read more

I've not had a reason to visit Baptist Beaches for a personal reason. I've been there to visit a…read morefriend and to take a family member there for their own injuries. While visiting my friend 5-ish years ago things didn't sit quite right with me. She was in the hospital for nearly a month with an excruciatingly painful kidney infection that just wouldn't heal quickly nor easily. To me, that seemed odd... but I'm not a doctor. She didn't seem to be getting what she needed to heal properly. Upon being discharged she sought other doctors for prolonged care. About two years ago, my mom fell and dislocated her shoulder. I took her to the emergency room at Baptist Beaches. Knowing she was in pain, she wasn't actually seen for any type of care (just checked in and places in a room for several hours before even meeting the ER doctor. While waiting she wasn't given anything for her pain, either.... Not even some ice to place on the shoulder. Once the doctor came him he was VERY short with her and spoke rather rudely, almost as if to childishly mock her because she, too, was being short and raising her voice. However, she was the one in pain! He even threatened to 'walk out of the room and not come back' after she told him that she didn't want morphine. She related it to another family member's death and it was an unpleasant trigger for her. He behaved quite immaturely as I waited for him to stomp his feet as he left the room. I literally had to be a referee for the two of them. To this day, my mom STILL cannot lift her arm much higher than where her elbow is. However, that is in part because she didn't go to physical therapy after her injury. A couple of months ago, I again had to take my mother to the ER immediately following a visit with her general practitioner. It was discovered that she had a blood lot in her leg. To this day, we don't know how big it is, if it's dissipated, where she's bleeding from, or exactly how serious it was. We DO know that this visit was much more palatable for her 5 day stay. The nurses were more polite and orderly in their interactions with her. They seemed to be knowledgeable and very thorough with their responsibilities and communications. In both cases, I'm grateful to have had an emergency room so close to her home!

I've been in Jacksonville for decades and gone to the beach yearly and never knew or had the need…read moreto know that the Jacksonville Beach has had a Baptist Hospital I had there in February and it was incredible the place is filled with exceptionally kind and supportive and helpful people. The concept of having surgery was nerve-racking itself, but they made it a smooth and comfortable experience. The doctors, the the anesthesiologist the receptionist were all top professionals in their field . I wouldn't hesitate to go back to Baptist Beaches ; if the need arises again !

Very fast and quality care! Miryam, Ashley, and Dr. Menze were super nice and helpful. Went in for…read morestitches and was in and out in 30 minutes.

Nice small emergency room with security also helped facilitate my request for imaging on a cd…read more Staff was prompt and helpful

I see Dr. Shearer and I can honestly say my health care has NEVER been this thorough. When you…read morecall, you get a real live human. They do blood work and all tests either here or at the hospital. top notch health care if you want answers. I had a few issues my old Dr just marked off as getting with age or nothing to worry about. While it was nothing to worry about, they actually got a diagnosis as to what it was and now I can take steps to avoid it getting any worse. Love the Dr's, love the staff and love this facility.

My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week…read morehere being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best.

For the most part it has been an ok experience but if a person doesn't monitor his/her care, and…read moreask questions, and take note of what is being done, things can go bad quickly. Most os the nurses we had were great but... (I will leave it at that) Elevators in the old part are unbelievable noisy! Can't believe someone was actually designed them without sound proofing them.

Terrible experience in mental health ward. Discriminated against, made fun of and threatened by…read moreAfrican American staff. They refused to report a fall I took. They brought me meals of their choice and then actually yelled at me for eating potatoes and rice because I'm diabetic. Nightmare.

Do NOT use their "urgent care" service, unless you like to get billed for an emergency room visit…read more Over $700 for a toothache when you can go to any other urgent care clinic and pay $75-85 for a visit. Unethical business practices. Had I been made aware of these ridiculous charges, I would have gone across the street next to Starbucks and paid $85 for a visit. If you've been a victim of their poor billing practices, file your complaint at https://www.ahrq.gov.

Hands down the quickest visit to the emergency room for a visit that turned out to be not such an…read moreemergency. My son slammed his pinky finger in our car door and was certain he broke it. So we rushed to the closest for x-rays and a good bandaging from a professional. We must have arrived at the right time because no sooner as I self checked in through the kiosk, we were called back. We were placed in a room where the attendant completed the triage. Moments later we were greeted by the x-ray tech who explained what to expect as well as a nurse who gently cleaned his wound and stopped the bleeding. The doctor was nice and personable as he confirmed the news he saw no breaks. I only dropped a star for the over all run down feeling this place had. I'm sure it's seen a lot of traffic but it felt it needed a face-lift beyond the bright colored walls. The staff was excellent.

This is my hospital of choice. They're also kind and give excellent service. Dr. Travis Smith was…read moreawesome and CE. His nurse was awesome as well. They diagnosed my problem gave me medication to make it better and I was only there for an hour 03/12/2026

Came in for treatment and the doctor fixed half the issue without seeing the other part. I just…read morenoticed he didn't do the whole treatment, and now I have to go back again after 2 weeks and they want to charge me again!!! It's the doctors fault.

I went to the emergency room on a Thursday afternoon thinking what was happening with me was…read moresomething that could be handled quickly - fortunately the triage nurse identified the urgency of the situation, got me prioritized straight to a doctor who was very competent in having me admitted right away. I was assigned to a room and a group of doctors and nurses who took excellent care of me throughout a two-night stay. The staff did an excellent job in diagnosing and stabilizing my condition, and while the process of being awakened throughout the night for medication and testing/vital signs is frustrating, it's understandable. Some areas of focus could be to reduce the amount of directing patients towards the app for test results and surveys - I question whether all of those surveys truly serve a valuable purpose. I highly commend the nursing staff, though I never really was certain who was in charge of making medical decisions on my behalf. Overall, an excellent service with highly professional people who I will always sincerely appreciate.

I have been here twice. I have some head issues and I am told that if they get bad schedule with my…read morePCM but also try to go to the ER or urgent care to see if they can find something immediately. When those issues arise I get light sensitivity on one side. The two times I have been here I have felt dismissed. The first time. I came in because I had a random sharp shooting pain on the side of my neck, the side of my neck/face went numb and i was instantly really confused. Told them about everything, they gave me a CT scan couldn't find anything. He asked if I still had a headache I said yes and described the headache and without even leaving he told me that its muscular and prescribed me some naproxen... This last time I went in because a blood vessel popped in my eye but there was a lot of pain associated with it. My neck, my head, pressure in my ears, nose, my eye was very sensitive to the touch. I was also getting nauseous so I came to the ER. They asked me if I'd been sneezing or throwing up. I said no. They asked me if I'd been rubbing my eye. I said no. DR asked me to describe the headache, I told him it was a numbing pain in part of my head... He looked at me and goes "well numb means you can't feel anything so how is there pain"... HOW DOES AN ER DOCTOR NOT KNOW WHAT A NUMBING PAIN IS???? I redescribed it as a dull pain which is not even what it was but he couldn't understand me. He ended up prescribing me with nausea meds and told me I probably rubbed it in my sleep. I rubbed my eye in my sleep so badly that I popped a blood vessel??? yeah... okay The take home notes say Contact doctor if: Medicine doesn't help your symptoms You have a headache that feels different You feel nauseas You have a fever I told them I had three of those four things and they dismissed me. It also says Get help right away if: headache gets bad really quickly you have a stiff next your eye or ear hurts you feel confused Again all things I mentioned and was dismissed. I've had two bad experiences here and don't feel like I was taken seriously.

I was an older woman presented with shortness of breath, weakness, nausea and I could barely stand…read more I appeared to be the only one there and I was greeted by a very cold individual with a second person sitting beside her. After I sat down in a waiting room chair, the second person finally got a wheelchair to sit in while being checked in. The check-in person showed no empathy at all, it actually felt like she was not in the mood. The initial assessment by a nurse was conducted in an open area surrounded by dividers for multiple other patients in an open area. I asked to be moved out of the walkway for privacy. Not a good setup for triage. Same way for first doctor visit. At one time, I was placed in a holding room with a COVID patient, so another patient got me a mask. After 5 hours, I got out alive with directions to follow up. I rated this a 3 because I received the tests my primary recommended.

The nurses and doctors here have amazing bedside manner and are incredibly knowledgeable. I did…read moreencounter one rude receptionist, but another receptionist was very kind and helpful. Dr. Barakat, in particular, is exceptionally patient, skilled, and compassionate. I would highly recommend him.