I see Dr. Shearer and I can honestly say my health care has NEVER been this thorough. When you…read morecall, you get a real live human. They do blood work and all tests either here or at the hospital. top notch health care if you want answers. I had a few issues my old Dr just marked off as getting with age or nothing to worry about. While it was nothing to worry about, they actually got a diagnosis as to what it was and now I can take steps to avoid it getting any worse. Love the Dr's, love the staff and love this facility.

My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week…read morehere being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best.

I absolutely love the care I get at the Mayo Clinic. I see Dr. Shearer and she is the most pleasant…read moreDr I've ever encountered in my life. She is very thorough and I love that they work with the Mayo Clinic so you get top-notch care on every aspect of your health I've never sat more than 15 minutes in the waiting area. And when you get to check out, they are super helpful and help you set up your next appointment. I know there could be a waiting list to get in the Mayo Clinic primary care, but I highly suggest getting on that waiting list because it's the best type of car I've ever had in my entire life

This is my first time here and the facility is so nice and clean and bright. There's comfortable…read moreseating in the waiting room in the minute. I walked in. I was able to check in for my appointment for a blood draw to be followed by an x-ray. I didn't get to sit three minutes and I was called for the blood draw lol. I was not by such a lovely woman who listened when I said I bruise easily and used a butterfly draw to make it easier. Just a prick. Seamless and quick then I walked out to check in for the x-ray where the experience was similar. I hope I can come to this facility again for some future things like mammograms, x-rays, and bloodwork. I would like to permanently break up with Labcorp. Employees here have all been free, friendly and helpful. The quality of care so far has been excellent.

Carmen Riza has excellent communication skills & genuinely cares about her patients health. Great…read morefront desk staff as well!

Hands down one of the best medical centers in Jax been a patient for over 10+ years and never once…read morehad an issue with care, appointments or never had a bad experience. Everyone there is very caring, kind, precise and always top tier professional. From illnesses to body rehabilitation and chiropractic treatments they've gone above and beyond to repair me back to full health. From the flu to ripping my adductor off the bone from a bull riding accident. They never cease to amaze me. Thank you to the amazing staff there.

No a real outpatient care over hours if you are no a member you can't be accepted. Poor education.read more

I've had multiple appointments canceled on me without my knowledge - no phone call, text message,…read moreor email update. It takes forever to get an appointment. Any time you call this office with a request or a message they will never get back to you. I will be finding another clinic.

Finally time for follow-up. Still a complaint about the opening schedule. Having patients arrive…read morebefore staff even walks through the door is a strange concept. I arrived 15 minutes before my scheduled time and staff was just coming through the door, therefore I was called until 15 minutes before after my appointment time. This can lead to frustration, but I showed grace. Dr. Lyndsay was very attentive and we went over all my labs, things that needed attention, things that were in order, etc. She was very pleasant and I was so looking forward to an ongoing Dr./client relationship. Long story short this review is to say that my experience this time around has moved the needle in the right direction. Please keep going Sanitas, so I can be happy to tell you others.

I had an appointment to go over my blood work and other things the doctor who I saw at the Ocala,…read moreFlorida location didn't want to give me cough medicine. She refused to prescribe me the medicine that made me mad and everything was rushed I was about to walk out of the appointment I didn't . Not to mention the horrible call center who don't understand anything you say .i am not impressed.

Long wait but worth it. Dr Daher did a good job diagnosing by condition. BRAVO ZULU !!!read more

I recently selected Family Medical Centers - Southside as my new primary care location. I was…read morecompletely and totally impressed with Dr. Daher and her entire team of medical professionals. Dr. Daher took her time with me, asked me pertinent questions, focused on my medical needs, listened to my questions, provided excellent care and clear instructions. I stole some of this from another patient because I am enamored with the care I received. I'm not sure about the negative reviews and their experiences but I am happy to be with Dr. Daher. I'm impressed with her knowledge and processes and have referred her to family and friends. Highly recommend!!!

I wish I could give 0 stars! My mother passed out several times that evening, and I called 911 at…read moreapproximately 8:07 p.m. The ambulance arrived around 8:20 p.m. We were told that we could not ride with her in the ambulance, but that we could follow behind to the hospital. When we arrived, we were instructed to go to the ER waiting room, let staff know who we were with, and that once my mother was placed in a room, we would be able to go to the back. While my sister and I were in the waiting room, a staff member called my mother's last name, told us she could now have two visitors, gave us a pass, and used her key card to let us in the back. Once we walked to the back, a tall man in scrubs immediately stopped us, put his hands up, and questioned why we were there. We explained that we had just been called and shown a visitor pass. He said we should not be there and then brought over another woman, who also spoke to us in an aggressive and dismissive manner. After we explained multiple times that we were following the instructions we had just been given, we were eventually allowed through. As we walked toward my mother's room, one of the EMTs grabbed my arm and said, "You know you're not supposed to follow us here." I told him I did not know anything about that, that I was only worried about my mother, and that we had followed the instructions given to us. He then became more aggressive and got in my face. This was an extremely upsetting experience. My mother was having a medical emergency, and instead of being treated with professionalism and compassion, my sister and I were met with hostility, aggression, and disrespect.

The staff seem to have a problem with communication with each other and with the patients…read more After jumping through all the hoops and pulling my hair out trying to communicate with the PAs through the systems they told me to use, on the day of the surgery the staff was thorough and professional. Now the headache begins with all the bills. I asked at each appointment before the surgery what I owed or would owe, I got a run-around, and once I was told I didn't owe anything for one appointment. Then the bills start to trickle in. When I asked why I wasn't informed there would be a charge for a visit after being told there was no charge that day- all they said was, sorry for the miscommunication and asked- how I wanted to pay for it. I paid and was told there would be one bill coming for the surgery, but that isn't true either. So far two bills. I can't complain about the surgery (they were great) but - the hospital will nickel and dime you to death after the treatment. Why they can't coordinate billing and be up front about a planned surgery and appointments is beyond me. I wish I could give them more stars but I probably would get a bill for that as well. Baptist Hospital needs to change their on-line communication system (which one of their own staff said doesn't work). They also need to fix their billing system. There is no reason they can't tell you what you and your health insurance will be charged. I think that's what they call "transparency." I realize during the surgery, costs may change if something unexpected occurs but- come on.... You know what you charge and can give an estimate of all surgeries and appointments that are not an emergency. And I bet if you wanted, you could even figure out how to send one bill, instead of several. Or maybe you like stressing people out, so they have to come back for more health care.

Worse service ever. I swear every time I take my aunt here for her appt , we wait for 3+ hours and…read moreI'm not even exaggerating. I wish I was exaggerating. Literally waited 3 hours in a room to be seen. Then one of the medical assistants brought us to another room which was for a procedure to have her stent removed. Waited another 20 mins to be told we have to go back to the regular room because the dr needed to talk to us first. Then, waited another 20mins for the dr to finally come just to tell us she can't even have the procedure done today. So basically, we came for nothing and waited 3 1/2 hours for NOTHING. The staff are always friendly and checking on us but it's the drs there that have us wait mainly Dr Ali. This is not the first time we waited that long either . More like the 3rd time. Timeline : Appt 1215pm arrived at 1155am 240pm got moved to procedure room 249pm got moved back to the regular room cuz the dr needed to speak w us first. 320pm finally got seen by dr

Wanted to give a shout out to the office manager, Angela Aponte. She went out of her way to help me…read morewith my problem and addressed it with kindness and humility. What a gem. Drs Kasraeian should consider themselves lucky to have such a great team member. Just wanted to come on here and recognize her and her efforts at this practice. Thank you. Wyman Smith.

Dr G, very sweet and informative, explained my procedures and what the procedures will help with as…read morewell as what it all involves. I really felt heard and understood and options were presented on what I could have to alleviate my pain issues. Def recommend for any back pain or back nerve issues. The front desk and scheduling team are very accommodating too! Great experience! This is my 2nd injection visit as they are carefully scheduled out. Im so glad i found Dr Gilas!

The treatments definitely help. Very courteous and professional staff. Good advice given each…read moretime. Thank you for professional service and quality care.