I love this store!!!!…read more Best store ever!!! But she told me they have so many amazing dog and animal things. So i went, I met some of the most amazing women ever. They really took charge and helped me by walking me around the entire store and getting everything I needed. Gretchen was amazing, she knew exactly what she was talking about and took very good care of me. At the end, I had every thing and more for my puppies and my daughter. I'm very happy. I met another lovely women who works here but I forgot her name, but everyone was friendly and nice and very helpful and you can tell they enjoyed there jobs. Since then, i have been back here 8 times, the dog food is great price and made fresh and it's a family owned business, my huskies love the food, I'm glad i found this place. Will definitely be back every month. Thank you, Gretchen

Ordered online order for same day delivery before the 2pm cutoff. At 7pm called store as order had…read morebeen showing "pickup in progress" for hours. Store told me that unable to help since third party company called "Rhoadie" handled deliveries. Store did research and said my order ready for pickup and at store. Also said no driver had been assigned and probably due to no tip (ordering online does not give option for tip). Gave me number for Rhoadie. Called them and told "store should have assigned a driver". Yvette at Rhoadie tried to get driver but since store was closing in hour by this time, no luck. I ended up going to store (with my back screaming at me) to get a bag of feed to get horse by for now. Also called on way there to let know coming since going be so close to closing. That was when found out that could not pick up my order (despite person on phone earlier telling me I could) as would have to cancel and then buy again. Been trying to cancel order as totally frustrated now but online does not allow option to cancel at this point and this late in evening, service center closed. Have ordered from Perry store before with zero issues as someone personally dropped off an order for me when not honoring "same day delivery". No one was rude at least. System needs fixed though as my trust as to product being delivered as website stated for this location is now broken. Nowhere did it tell me my order would be delivered by 8pm the next day or I would not have proceeded with the order.

The customer service at the Bountiful Cal Ranch is amazing! The sales staff is friendly and…read morehelpful, Thank you Nathan! Brian, the manager, went above and beyond to make my summer! I always loved Cal Ranch for the quality of their products, but today, your staff was so awesome, helpful and problem solved!!!

I buy a lot from CAL Ranch and went into this store in Bountiful and was surprised at the rudeness…read moreof the Manager Brian and his employees. They were suspicious of us when we came in and acted like we were criminals trying to steal the entire store. Brian was rude and unprofessional when asked a direct question about a product. Not met someone like him before and won't buy supplies there again. Don't recommend them. My dollars will go elsewhere.

Honestly, I mainly come here for IFA's regional lawn fertilizer which is custom made for our…read morespecific climate. I can't find it anywhere else, and it's incredible stuff! But whenever I come in the store, I end up meandering my way into a full cart of stuff that I just had to have...that 10 minutes earlier I didn't even know existed. Lots of cool stuff here - even if you're not a cowboy! The staff are super friendly and very knowledgeable of their inventory. You can actually get thoughtful, coherent answers to questions, unlike the big box stores where employees either hide in the break room or refuse to make eye contact with any customers, lest they be asked a question.

We love this IFA. The store is awesome and always in great supply. The workers are always super…read morefriendly and very helpful!

I've had to come here several times recently because this is the only place in the area that has…read morethe weed repellent I've needed to get rid of the tree of heaven trees in my yard. They have an option to order online and pick up within a couple hours, which I've used a couple times and it's been great and super easy to pick up. The staff is always super friendly and they have some great deals as well. I've underestimated how much weed spray I've needed and got an awesome deal on a 2.5 gallon this most recent time I visited.

If I could give them a -50 I would. I had a problem with a delivery. Texted driver right away. No…read moreresponse. Called their help line. On hold 1:45 minutes no pick up. Called twice to receive a call back. No response . Worst customer care experience ever. Will never use them again!!!!

I first bought a feeder and waterer from Amy in 2021 and loved the products. She even sent me a…read morebunch of free water nipples when one of mine started leaking. Now she has new innovations on both products, so I ordered again along with a heater.

The best chicken water and feeders out there! No mold ever in the water and no mice in the feeder…read more We can take vacations without worry. She is also very responsive and helpful. She even provides water heaters for the winter that are customized to not melt the plastic barrels. Great quality service and excellent products.

Great place to get all your gardening, horse, cow, sheep and Bee supplies! Customer service is…read moreimpeccable.

Very disappointed in the Cadet snowblower I purchased only 3 years ago. I was sold a very…read moreunreliable snowblower that hasn't performed well at all. In fact never has peformed well. We are now resorting to using a shovel for a very long drive way. It will not move wet snow. and it breaks off the shear pin almost every time we use it. the product is rated about 3.4. Don't buy it .

People that work here are awesome. They are always friendly and willing to help. The cashier went…read moreout of her way to let my son pet the rabbits.

Cashiers don't like to help customers. As you approach the cashier to pay, there is a sign that…read moresays to "please wait wait here to be called" . DONT DO IT !!! You will not be helped to check out. Cashiers will ignore you. When I called to complain, the person that answered was also NO HELP. These people are totally clueless. I will be driving a much longer distance to buy my feed from now on.