People that work here are awesome. They are always friendly and willing to help. The cashier went…read moreout of her way to let my son pet the rabbits.

Cashiers don't like to help customers. As you approach the cashier to pay, there is a sign that…read moresays to "please wait wait here to be called" . DONT DO IT !!! You will not be helped to check out. Cashiers will ignore you. When I called to complain, the person that answered was also NO HELP. These people are totally clueless. I will be driving a much longer distance to buy my feed from now on.

I've had to come here several times recently because this is the only place in the area that has…read morethe weed repellent I've needed to get rid of the tree of heaven trees in my yard. They have an option to order online and pick up within a couple hours, which I've used a couple times and it's been great and super easy to pick up. The staff is always super friendly and they have some great deals as well. I've underestimated how much weed spray I've needed and got an awesome deal on a 2.5 gallon this most recent time I visited.

If I could give them a -50 I would. I had a problem with a delivery. Texted driver right away. No…read moreresponse. Called their help line. On hold 1:45 minutes no pick up. Called twice to receive a call back. No response . Worst customer care experience ever. Will never use them again!!!!

I was welcomed by the kindest most knowledgeable, eager-to-assist staff members who talked me…read morethrough some ideas I had for a garden on my patio. Helped me find a strawberry variety that would work and then passed me off to the shrub expert to answer some questions about growing some grapes. I'm happy :)

Allison was so helpful! She created a beautiful custom pot for me. I told her my vision and she…read moreexceeded my expectations! She was very kind and knowledgeable. Thank you Allison!

Wow loved the store. Had almost anything you could want for your animals. Loved the selection of…read moreclothing.

IFA has a good selection of yard care products and outdoor cooking supplies-every time I go in…read morelooking for something specific, they have what I need. It's a good thing I'm familiar with the layout of the store, though, because customer service is hit or miss. I had to track someone down to help me find the right product to help a dying tree and he seemed a little annoyed that I had questions. The cashiers are also a little on the lax side when it comes to customer service. I've never had any of them smile or attempt small talk conversation with me. However, most of the time my experience is pretty good. After all, this isn't a store that people come to browse and hang out in. It's a chore on the to-do list. Get in, get your stuff and get going.

I first bought a feeder and waterer from Amy in 2021 and loved the products. She even sent me a…read morebunch of free water nipples when one of mine started leaking. Now she has new innovations on both products, so I ordered again along with a heater.

The best chicken water and feeders out there! No mold ever in the water and no mice in the feeder…read more We can take vacations without worry. She is also very responsive and helpful. She even provides water heaters for the winter that are customized to not melt the plastic barrels. Great quality service and excellent products.

They sell the best dirt, called Cowgirl Top Soil. It's not full of sticks, bark, and mulch, like…read moreevery other top soil product out there. Cowgirl is dirt manure and sand, great stuff, unless you want the mulch sticks and bark..

I love the store however, their hours really do stink. On Saturday mornings I need to be open at…read moreseven instead of eight.

Honestly, I mainly come here for IFA's regional lawn fertilizer which is custom made for our…read morespecific climate. I can't find it anywhere else, and it's incredible stuff! But whenever I come in the store, I end up meandering my way into a full cart of stuff that I just had to have...that 10 minutes earlier I didn't even know existed. Lots of cool stuff here - even if you're not a cowboy! The staff are super friendly and very knowledgeable of their inventory. You can actually get thoughtful, coherent answers to questions, unlike the big box stores where employees either hide in the break room or refuse to make eye contact with any customers, lest they be asked a question.

We love this IFA. The store is awesome and always in great supply. The workers are always super…read morefriendly and very helpful!

They pretty much have everything you need when it comes to pets, farm and ranch. Everything from…read moreboots, belts to food for whatever you have. I even get food for wild ducks there! Check them out!

I'd give negative stars if I could. Extremely horrible service. I overheard the workers calling me…read morenames and making fun of my disability. I left before I bought anything.

I love this store!!!!…read more Best store ever!!! But she told me they have so many amazing dog and animal things. So i went, I met some of the most amazing women ever. They really took charge and helped me by walking me around the entire store and getting everything I needed. Gretchen was amazing, she knew exactly what she was talking about and took very good care of me. At the end, I had every thing and more for my puppies and my daughter. I'm very happy. I met another lovely women who works here but I forgot her name, but everyone was friendly and nice and very helpful and you can tell they enjoyed there jobs. Since then, i have been back here 8 times, the dog food is great price and made fresh and it's a family owned business, my huskies love the food, I'm glad i found this place. Will definitely be back every month. Thank you, Gretchen

Ordered online order for same day delivery before the 2pm cutoff. At 7pm called store as order had…read morebeen showing "pickup in progress" for hours. Store told me that unable to help since third party company called "Rhoadie" handled deliveries. Store did research and said my order ready for pickup and at store. Also said no driver had been assigned and probably due to no tip (ordering online does not give option for tip). Gave me number for Rhoadie. Called them and told "store should have assigned a driver". Yvette at Rhoadie tried to get driver but since store was closing in hour by this time, no luck. I ended up going to store (with my back screaming at me) to get a bag of feed to get horse by for now. Also called on way there to let know coming since going be so close to closing. That was when found out that could not pick up my order (despite person on phone earlier telling me I could) as would have to cancel and then buy again. Been trying to cancel order as totally frustrated now but online does not allow option to cancel at this point and this late in evening, service center closed. Have ordered from Perry store before with zero issues as someone personally dropped off an order for me when not honoring "same day delivery". No one was rude at least. System needs fixed though as my trust as to product being delivered as website stated for this location is now broken. Nowhere did it tell me my order would be delivered by 8pm the next day or I would not have proceeded with the order.