I get my dog food from here each month, whether it's the local delivery or walking in the store…read moreit's always a great experience. If I come into the store to get the food, the staff is great, they have great recommendations based off of my two dogs (husky and boxer) and not generic suggestions/answers.

Super nice staff. Only great products. You can trust what you find here to be healthy for your…read morefurry friend. Very knowledgeable and they really care about your pet.

Jill is the best! I was looking for a discontinued Lupine collar pattern and matching key fobs as…read moregifts for people who knew and loved our late Rottweiler, Argo. And I found she had some other discontinued patterns that our other dogs have sported. It was Christmas in spring! She even offers bookmarks that Lupine will make just for Pet Expectations, and custom patterns only available from Jill. Sometimes her prices are even a little lower than buying direct from Lupine. She may not always have stock on hand, but will get it. If you can wait, helps to save a few dollars. Besides Lupine, Jill has an extensive list of other pet products you might not think you need until you see them. ;) Jill's communication and customer service are phenomenal. She's lovely to speak with. Always get a personal thank you email for an order and another when the order ships. She's even called to let me know an item wasn't in stock and did I want to wait until she got it, or cancel that part of the order. Shipping to US addresses is only $2.50 for orders under $49, after which it's free. And she offers little gifts with each order. :)

The website (petexpectations.com) sells pet supplies. I called them b/c I was looking for a…read morediscontinued Lupine leash, and was referred to them by Lupine itself. The owner, Jill, personally handles the orders, and is as friendly as can be. She is very customer service oriented. Shipping rates are very reasonable, better than I've seen anywhere else selling the same leashes. Jill shipped out my order the very same day I placed the order!

DO NOT shop here! The staff and owners don't care at all about you after they take your money. They…read moreare liars and everything in the store is triple the price of anywhere else. I have had 2 different issues with fish I got from there. And got the same answer both times. So for any of your fish needs I would for sure find somewhere else. (Rustys Reef or OCD Reefs)

I hardly ever post a review but in this case I feel I must. They had been servicing my tank for a…read morecouple of years now. Each time they leave a paper of what they have done, and in over 50% of the services, it has been a "Fabrication of Falsehood". Each time the service was done wrong, they would fill my already full skimmer right back into the tank and re pump the crap the skimmer had been collecting for the last three weeks. So much for a water change! The last time this happened, I called that evening to have someone call me. No call back, no response, nothing. Am I out of line here? Kind of like doing an oil change on your car, but taking the oil filter and dumping the stuff it collected into the new oil. Ryan, please call me, you know my number.

This little place has so many good things! The owner is so sweet and helpful. So many great little…read moregifts and birdhouses. She even sells her bird seed at cost and keeps it in the freezer to ensure it is fresh. We will be coming back here to keep supporting local businesses.

Linda is so nice every time we come in. She treats everyone like they are family! Sure buying from…read morea boutique can be a little expensive, but she has some unique stuff in there. We bought a bird feeder for our home and she suggested what kind and what kind of food. I came back and got my mom a bird feeder that looks like a cute little cottage and a beautiful sun catcher of a dragonfly. One time I came in and was looking for a dammit doll that I had seen on a previous visit. She had put it in storage to rotate things around. She got my contact info and said she would go and find it and pull it out and have it waiting for me when I came in. Which she did! You should check out her shop. You might find something unique or make a new friend!

We had to take our dog in to get her nails ground down (she doesn't let us do it at home), and the…read morestaff was fantastic! The lady who did her nail grind was very friendly and SO good with my dog when she was anxious. I took some photos through the window they have without my dog noticing; I wish I remembered this worker's name but she was fantastic! We will definitely be back when her nails get long again.

This location isn't for grooming. I'd much rather go to over to Riverdale. the groomers did not…read morefollow instructions when I said no sanctuary trim on my husky and did it anyways. Not worth it to me taking my dogs to be groomed there if they do what I specifically ask them not to.

I have never worked with the Humane Society until lately and the good things they do are wonderful…read moreif it hadn't have been for them helping me with my colony of cats I don't know what I would have done. Excellent work

I guess you don't need customer service training when you work here the guy that help me in the…read morefront counter was totally rude, too bad they don't realize they need us to keep running and get the animals adopted.

I waited 45 minutes to order some fish just to have your employee tell me that I have to be 18. I…read moreturn 18 in two months and have bought dozens of fish from here. Absolutely furious with how long I waited.

Their staff is not knowledgeable at all. Their grooming salon staff/service is terrible-unreliable…read more I had to medicate my dog, who is very nervous for a grooming appointment. We are sitting in front of the store five minutes before the appointment and they cancel the appointment at the last minute. Today we show up again for the appointment and they say it might be three or four hours before they even get to my dog And another three or four hours to bathe him. So what is the point of making an appointment? Then the groomer gets very sarcastic to me as I am talking to her. These people are incompetent and obviously do not need the business.

For grooming, I always return to Mandy for the great job she does here with my little Pomeranian…read more The cut is always spot on to what I ask for. Eevee always comes out happy, smelling great, soft and clean. My pup can be a little nervous sometimes but Mandy is really friendly and sweet with her to ease her worries. I also appreciate how they've been accommodating with my schedule when things have come up.

Petco was honestly a disappointing experience compared to PetSmart. I brought Grizz in for a simple…read morenail trim, and they struggled to handle a calm, cooperative dog. That was surprising to me because he normally does just fine during grooming appointments. I've had much better experiences at PetSmart where the staff seemed more confident, patient, and experienced. A basic nail trim for a calm dog really shouldn't have been that difficult.

I love this store!!!!…read more Best store ever!!! But she told me they have so many amazing dog and animal things. So i went, I met some of the most amazing women ever. They really took charge and helped me by walking me around the entire store and getting everything I needed. Gretchen was amazing, she knew exactly what she was talking about and took very good care of me. At the end, I had every thing and more for my puppies and my daughter. I'm very happy. I met another lovely women who works here but I forgot her name, but everyone was friendly and nice and very helpful and you can tell they enjoyed there jobs. Since then, i have been back here 8 times, the dog food is great price and made fresh and it's a family owned business, my huskies love the food, I'm glad i found this place. Will definitely be back every month. Thank you, Gretchen

Ordered online order for same day delivery before the 2pm cutoff. At 7pm called store as order had…read morebeen showing "pickup in progress" for hours. Store told me that unable to help since third party company called "Rhoadie" handled deliveries. Store did research and said my order ready for pickup and at store. Also said no driver had been assigned and probably due to no tip (ordering online does not give option for tip). Gave me number for Rhoadie. Called them and told "store should have assigned a driver". Yvette at Rhoadie tried to get driver but since store was closing in hour by this time, no luck. I ended up going to store (with my back screaming at me) to get a bag of feed to get horse by for now. Also called on way there to let know coming since going be so close to closing. That was when found out that could not pick up my order (despite person on phone earlier telling me I could) as would have to cancel and then buy again. Been trying to cancel order as totally frustrated now but online does not allow option to cancel at this point and this late in evening, service center closed. Have ordered from Perry store before with zero issues as someone personally dropped off an order for me when not honoring "same day delivery". No one was rude at least. System needs fixed though as my trust as to product being delivered as website stated for this location is now broken. Nowhere did it tell me my order would be delivered by 8pm the next day or I would not have proceeded with the order.