I've been going to Lucky Foot Relaxation Massage for quite some time now, and I can honestly say…read moreevery therapist I've worked with has been experienced, knowledgeable, professional, and very well trained. What I appreciate most is that they take the time to understand my specific focus areas and adjust the massage based on what my body needs that day. They really listen and tailor the session to what works best for me, whether it's deep tissue focus, recovery, or overall relaxation. And then they always take time to make me feel comfortable. Another thing that stands out is their flexibility and customer service. Many times I've reached out last minute because I happened to be nearby or wanted to book same day, and they've often been able to accommodate me with therapists ready to go. Consistently professional, clean, reliable, and high quality service. Highly recommend.

I had a very uncomfortable experience here and would not return…read more First, the tipping process felt extremely pressured and inappropriate. I had already planned to leave a tip, but when it wasn't what they considered their "minimum," I was questioned about it and even laughed at. That alone was unprofessional, but it didn't stop there. The front desk staff then pulled out a tip sign that was hidden behind another sign--something that should have been clearly visible from the start if it's truly their policy. On top of that, I was charged more on my card than what I was told. Fifteen percent does not equal twenty percent, and that kind of discrepancy is unacceptable. To make matters worse, the towels used during the service had a noticeable mildew smell, especially the one placed on my face, which completely took away from what should have been a relaxing experience. Overall, between the lack of transparency, pressure around tipping, being overcharged, and poor hygiene standards, this was not a professional or comfortable environment. I would not recommend this place.

Such a hidden gem with a truly peaceful atmosphere. My…read moresession was exactly what I needed and the staff ensured that I felt comfortable throughout. It's a great place to pamper yourself, get away from the hustle and bustle, and unwind.

Came for a couples massage and had the most relaxing experience. We were helped by Demi and Amanda…read more It's across the street from Oakridge mall. Parking is fine with three spots in front of the business and more areas to park on the sides. It did not seem like a busy area and parking does not seem to be an issue here. Amanda asked me if there were any areas she should focus on and also let me know I could let her know if I needed her to adjust the pressure. I've been getting massages in the San Jose area for years and Amanda is the first masseuse to ever ask me those questions. They also did a layer of heated towels between the sheet and the blanket that was magical and again, not something we've had done in other massage locations. The room was calming with low, warm lighting while we undressed. It was mostly shut off during our massage. The music was also playing low. Very easy to let yourself relax here. The lobby and overall space is well curated. The lobby has a coffee and tea bar that also has water post massage. 100/10 be sure to call and make an appt for you're girl!Can't wait to be back!

Karen has an amazing touch and is very knowledgeable to what she's doing. I was having some neck…read moreissues that would not go away. Our treatment helped to alleviate my discomfort tremendously. I would with out a doubt highly recommend her!

Karen is really great at what she does. She is very knowledgeable and has studied reflexology for…read moremany years, she knows what she is doing and the results show very quickly. Would highly recommend her she also works in a Campbell location on Mondays and that's where I have been receiving my treatments.

Needed a relaxing way to spend my Saturday and since this spot is so close to my work I thought I'd…read moretry it out. The shop appeared clean and staff was prompt to start my appointment. The massage itself was great and just the right pressure. Only problem was I had a hard time fully relaxing because the staff in the back was chatting quite loudly.

The masseuse that work here at Bamboo are excellent. My favorite is Ping, she has very strong…read morehands! She is very professional and is excellent at soothing my muscles after hours on the pickleball court. I always leave here feeling refreshed and very relaxed.

I went on a Saturday around 3:30pm with no appointment. As soon as I came in, the windchimes on the…read moredoor alerted the front desk, and he came out immediately. I pointed to the service I wanted, and he brought me back right away. I got the 60-minute full-body massage, which was only $65! I paid at the front before my massage. I was put into a private room and was told to change out of my clothes. I went onto the bed under a sheet, and they started the massage right away. I was a little hesitant, but the man was very nice and polite, asking if the pressure was okay and if I was doing okay throughout the massage. He really put pressure on getting my knots out. It really hurt in a good way. He went over tight areas multiple times and somehow always knew when to stop when it was getting a bit too painful. (You can always ask him to go softer, but my neck really hurt and I could feel the knots as he was working on it, so I just took it like a champ). If you're looking to be pampered like you're in a Beverly Hills-style spa, this is not it. But if you're feeling tired from a rough time at work, like I was, and need to get rid of some body tension and relax at a lower price, this is perfect. I did note that the bed had a little bit of an older smell (reminded me of my grandpa), but I did not mind. At the end of my massage, I came out to the front, and he gave me his business card with his name on it. Andy was very skilled and professional. Def recommend!

Came in with my neck and upper back on fire (extreme pain) but only had 30 min to find some relief!…read moreThe gentleman at the front suggested the 30 min full body massage where the therapist could focus on my problem areas. Zero wait. Paid $45 up front, was lead to a private room, instructed to remove my clothes, and left to prepare before the therapist arrived. I didn't expect that (thought I'd be in the group room), but proceeded to undress, crossing fingers I would be assigned a female massage therapist, as I wasn't quite asked about gender preference. Lying face down, another gentleman entered the room, and began tending to my knots. I kinda panicked in my mind at first but gave it some time. Luckily, he was very skilled, seemingly dedicating every ounce of energy he had in breaking through all these bricks in my back. I was amazed he could make half an hour feel complete in the way that is experienced in a full hour massage. He checked in periodically, asking if the pressure was ok. I said yes -- though it actually hurt like hell -- because I really needed a deep, deep tissue massage. Whew, progress was made. He later met me at the front door, asking if I was okay. I thanked him, tipped $15 cash, and learned his name: ANDY. The name of my late grandfather who I've been seeing in my dreams recently... wild, right?! Anyway, many foot spas are hit and miss. This one's pretty legit so far! As a note, while the music and lighting was pleasant, a soft, sweet aroma would be nice (the bed had a bit of an older smell, that's all).

Asked to pay 15$ minimum tip. The place was dirty and smelly. Massage was okay. My first and last…read moretime here.

The massage was okay but there are signs that state "cash only tip" and unfortunately I only had $3…read morecash. I handed it to her and she and another worker said there was a "$10 minimum tip" they argued with me and i told her I didn't have more cash. She tells me I can use card for tip (despite the signs stating cash only) and I told them I would tip $5. They argued with me and tried to force me to tip $10. One lady rudely said "okay fine just go" and I left. Very unprofessional and inappropriate. Also didn't seem that clean.

Best reflexologist! He knows what he's doing and focuses his time and attention on his skills…read more Don't expect a ton of overhead in staff and surroundings; go in for the care you're getting. It's terrific.

If I could afford it, I would come for an ear, hand and foot reflexology appointment every week to…read morereset my body and soul! AJ's skill is extremely unique and my entire body feels better after his magic. Before an appointment one time my shoulders and neck were quite stiff and after the appointment I immediately felt it was easier to turn my head to check my blindspots while driving home. His ear massages put me to sleep almost immediately in the best way possible. To me, his massages can feel more effective than full body hands-on massages as it truly feels like energy can be released through the specific points he works on and he seems to be very in-tune with what the body needs. My mood is always elevated after an appointment, the worst part is when the appointment is over and my body is wanting more. I discovered him through a former reflexology practitioner in the area who moved away years ago and I am SO glad AJ is available! His style of massage is very hard to find. While traveling in other states I haven't been able to find anyone who matches his skill level in truly understanding how effective reflexology is and how healing it can be. Can't recommend him enough!

Found it through Google! Easy to make a walk in appointment. The massage was what I expected and…read moreneeded. Would go back when in the area!

I stopped in for a massage, $45 for a 1hr ft massage and when I walked in it was silence and then…read morethe staff members made comments in their native language, pointed/looked at me and started chuckling. Strike one. I pre paid and mentioned I can only tip with my card as I had no cash, so I paid before and tipped 20%. This was before anyone ever touched me, while the massage was an hour it felt like this guy didn't give two hoots or a holler, no pressure, didn't ask me any thing regarding 'too much/ too little' barely used any oil or lotion and really just felt like he was rubbing circles. His hands felt all greased like he didn't wash between massages. For a foot massage the dude probably spent 10 minutes on my feet. Strike two. Leaving the establishment, 3 staff members stood in front of me and said 'tip tip tip? No tip? Cheap cheap' Strike three. I will never set "foot" in this place again. Complete waste of money.

This is hands down my favorite Thai massage place. I've been coming here for a while and it never…read moredisappoints. Anna and Lucky are the best! They're both so good at what they do and always know exactly where I'm sore and how much pressure I need. I always leave feeling super relaxed and way better than when I came in. The place itself is really calm and cozy -- soft music, chill lighting, and always clean. The staff is friendly and welcoming, and everything just feels easy and comfortable from start to finish. I always walk out feeling better than when I walked in. If you're looking for a place to truly relax and treat yourself, I highly recommend this spot.

Unprofessional scheduling…read more I booked the night before for the couple's room for 6PM the next day. In the morning they moved my time slot to 6:15PM (I was notified via text message from the booking website). Then it was moved back to 6PM (again notified through the booking website). Later in the day around 1PM they called asking us to move to 5:45PM. I was accommodating because I understood that I booked at short notice. Then 1 hour before the appointment at 4:50PM they told me that the couple's room is unavailable and we would have to get separate rooms. We specifically wanted the couples room so it's unfortunate that we can't even find an alternative now.

I booked a one hour couples Swedish massage with the hot stones for my mom and I on our weekend…read moretogether. The space was very clean and calm, other than some people walking by our room and talking - since we had a curtain door, there obviously wasn't sound proof which was fine because it was still really quiet and calming. We had Lulu and Sachi as our masseuses who worked at good pace and pressure. Usually I feel dizzy or sore from the massages but they did everything just right. I would definitely come back!

I've been a loyal customer for years and have always appreciated the quality of service, which…read moremakes this experience even more disappointing. I left a message around 4:38 PM today, requesting a 7:00 PM massage appointment with a specific therapist. I received a callback at 4:41 PM confirming both the appointment and therapist availability. However, at 6:30 PM, I received another call saying they had "just received" my message and asking if I still wanted to book. When I explained that the appointment had already been confirmed earlier, I was then told that the therapist had been booked for another client about 10 minutes prior and asked if I wanted to move my massage to 8:00 PM instead. My answer was no. Situations like this are the easiest way to lose long-time customers. Confirming an appointment and then failing to honor it less than an hour before scheduled time reflects poor customer service and poor coordination. While I have enjoyed coming here over the years, there are many other places offering the same service with far better professionalism and reliability.