i opened my grill for the first time of the season, hooked up the tank, and it made a very loud hissing sound, and had a gas odor. Thought I needed a new hose. Called the place in Wyckoff I usually go to, guy answers the phone, says we're closed. OK. Google search, brings up BBQ Bernie's, I remember the place I used to live in Elmwood Park, I know where this is, it's not too far.... I call, ask their hours, they're open tip 7pm, I can make it...
Ask for the regulator, that's what it's called, and he asks me what the trouble is, I explain, he asks which tank I connected to, was it an old one? It was. He takes the regulator back from me and says I don't need it! "it's the tank. Try connecting the hose to this tank you just brought in for filling, it will be fine. The grill is only a couple of years old, the hose is fine, it's the tank. Call me when you get home, my number's on the receipt".
Sure enough, I connect to the new tank, and it's fine! He could have sold me the regulator ($25) and the tank fill up, but he didn't. I promised I would tell all my friends about this place, now that's the ultimate in Service!
Oh, and they're open 362 days a year, with the exception of Thanksgiving, Christmas and New Years, til 7pm weekdays, and 6pm Saturday and Sunday... "and sometimes later..." he says. read more