11/2022 Hired Prestige Air anew for my HVAC replacement and…read moreas was my experience with the furnace replacement two years ago, everything went smoothly from permit request, job schedule, actual work on site, and inspections. They work site was kept organized and everything was clean and disposed without issues. And same with Fatima and Nicole last time, working with Marylyn on payment and schedules and follow-ups are always a pleasant experience. Thank you again. I have referred you on NextDoor and I wish Shadi nothing but the best. 11/2020 Just had my 30+ year old heating furnace replaced by Shadi's team. Everyone in the group was a pleasure to work with. From initial visit by Paul, to installation by Fernando, and follow-up by Ahmad, the experience was above and beyond. The work is completed in a day and work site is cleaned up nicely afterwards. Lastly, reaching out to Fatima and Nicole for questions and follows up are always met with courtesy and promptness. Thank you Shadi for a great team and for the wonderful service.

Called for an estimate on a annual maintenance contract for my commercial building. Tech arrived…read moreand said he didn't need to see the roof top units. He would email me a review and contract in 2-3 days. That was 3 weeks ago. If your not going to follow thru, drop me an email and say so. I guess either they are not interested or incompetent? Bad business practice.

I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

Mike is really great. He's been out to our house a few times to fix various disasters that other…read moreproviders (one contractor on bathroom reno, and one appliance purchase/install, one other quick thing) have left us with. Always super positive, very thorough, and fixes complete. He's the first person I think of when something occurs, so much so that I remember his name and company name even though it's been years between issues.

John O. Was great! I called for Saturday service and Laura was able to have him come over…read more Immediate text was sent, with all info. Very professional and prompt. Even wore shoe pads to keep my floors clean. Fixed my issue on spot. Thank you!

My water heater died on a Saturday. The plumber I usually call doesn't work on the weekend. I found…read moreTitanium Plumbing, Jon F arrived soon after I called, and it was the best thing to happen!! During the installation of the new water heater the knob on the water main broke off, thankfully in the off position. This required having someone come from the Village to turn off the water at the street. The knob was fixed, and the installation was completed. Jon F spent about 6 hours, with many, many trips up and down the stairs, to make sure this job was done correctly. This entire operation, from the professionalism of the young woman who answered the phone, to the care taken to protect the interior of my home, to the knowledge, dedication, and fortitude of the plumber, was beyond expectation, and I wholeheartedly recommend Titanium Plumbing and Heating!!

The team quickly responded when I called and scheduled a technician to identify the issue after…read morewhich it was prompltly resolved. They took great care with floors and the room where they had to work demonstrating great professonalism and attention to customer experience.

Although at first Jason seemed to be knowledgeable, he made two attempts to fix our a/c unit and…read morefailed to get the job done properly. After trying to get him to return and complete the job, he never returned nor did he return our calls. He just abandoned the job. I would not recommend A DEGREE ABOVE HEATING & COOLING.

Editing my previously bad review because I am now entirely satisfied: there was a bit of…read moremiscommunication when the job was done at first but Saadeh replied immediately to my review and showed up the next day and acknowledged that the work wasn't properly done. He quickly made things right and really went above and beyond to do things properly. Really appreciated his honesty. Saadeh is very knowledgeable and works well. His customer service was great and I will definitely call him again next time. Thanks Saadeh!

Navien combo expert ,responced on my request very fast,cane to see my needs and we make schedual…read morefor replacement .He came to do work ontime and started to work .it is show than he is very reliable person,profecional.Job he did was done nicely than previous instoller. Thank you Saadeh!

Fortunately I don't have many plumbing issues, but my first call was always to Martin Masters…read more So, when I called them about a very slightly leaky tank toilet and a frozen cutoff valve on same (meaning that I'd have to cut off water to the whole house to shut off the toilet), and got a response that they wouldn't be able to make it until mid-January, I found another plumber (Absolute Precision in Saddle Brook and I can't say enough nice things about their work and professionalism). If that's their attitude to a long time customer, well, let's just say that, though I should be happy that they're busy enough to where they're backed up for a month, they'll never be hearing from me again. And if they tell other customers the same thing, that waiting list should disappear in no time!

Absolute rip off and it starts right at that top with Martin. Tried to charge me twice as much for…read morea simple boiler cleaning as last year's price and then had some line about busy season despite having an non-emergency appointment 2 weeks in advance. Complete hog wash, and it's clear he makes up his prices as he goes and gouges customers as he can depending on your need...even worse huh, the type who will kick you when you are down. Read the other reviews, this is his business practice. I would be wary of doing any business with this firm as even if the up front price is competitive, if it leads to more you'll get the old switch then. Personally, I'm embarrassed as a local to Midland Park that this is part of our community and feel he should be ashamed of the business that bears his name. Like a shark to blood, you will simply be the next one Martin Masters tries to exploit.

We were stuck on a 99 degree day and woke up to our AC unit not working. Within minutes of me…read morereaching out, I received a call back and they were at our house within an hour and a half. Very professional and friendly. They diagnosed the problem quickly and had a replacement part on hand. Great service! Will definitely call them again!

UMG helped with out heating when something went wrong. The team answered my questions, fixed the…read moreproblem immediately, and made us feel very comfortable. Would highly recommend!

First, loved the way they checked on what the issue could be through messages with the pictures…read more Instant feedback on the estimate cost. Second, loved the time they took and the way they cleaned up. It was quick and the result was awesome and professional. Third, although had a tiny leaking issue, they came right back next day in the morning and fixed it quickly. Last, I was worried that I would get some feedback regarding to like "it will be hard to do etc, so the estimate price will need to be adjusted. But turned out I worried too much! They went with the estimate they provided in the beginning, worked on the job without a single complain, and provided fast response and help after service. There was nothing I could complain!! They are awesome! It was a A+++ business with them. I'm just so glad that I was able to find a professional plumber that I could trust for my house.

I have a single family house. My plumber for many decades has retired; therefore I need to find a…read moresuccessor. I tried Grossman due to good Yelp reviews & a friend in Mahwah recommended them. I met with Grossman to swap out a toilet & the water controls in a shower (non-emergency service call). Matt came to my house to provide an estimate. We scheduled a time for him to return a few days later (11/2020). They came and they did a good job. There were no economic surprises. They cleaned up their mess and everything works fine. I've attached a picture of his neat workmanship of the shower cartridge (hidden behind the wall). IMO, he did a good job & I will be using Grossman again.

Removed a Generac generator because we're going with a 15kw solar powered system. Does great work…read more Honest guy and good value. Very rare find these days.

Verified with New Jersey Division of Consumer Affairs, there is no electrical license for Mr. Ray…read moreMechanical. I hired Mr. Ray Mechanical to replace an electrical panel. He advised me that he needed to install emergency disconnect which he didn't tell me and he wanted additional $400. He told me its the code requirement. I agreed. He replaced the electrical panel and installed the emergency disconnect. He gave the Certificate of Insurance for Mr. Ray Mechanical LLC. However, I found out the electric permit was issued to a different company. He work failed inspection because the emergency disconnect was not needed. He misunderstood the code. The town's inspector had to write down the code for him. Then, he had to add main breaker to the panel. I refused to pay the $400 which was for the unnecessary emergency disconnect. I had to spend two more half days to facilitate the revision of the panel work and coordinate town's re-inspection. Ramon, the owner of Mr. Ray Mechanical insists he has electrical license. He does not. Anyone wants to hire him to do electrical or any home improvement project should ask him to show his license.

Recently my attic HVAC system failed during a cold spell and I called Van Natta Mechanical. The…read moretechnician came quickly, on the same day. He spent about 15 min diagnosing the problem and said that the inducer is the problem and needs to be replaced, everything else is functioning. I asked about how much it will cost and does the company have it, so he said he will check in his truck. While he was checking, I went online and found that several vendors sell this specific inducer assembly for about $200. Then the technician came back, said that he has the assembly, and showed me a company book where the price for it is $1640. When I showed him that the same exact model is sold online for 1/8 of this price he had no good explanation. So I said I will order it myself and install it. He said OK and told me some tips on how to uninstall the broken inducer and connect the new one when it arrives. I asked how much it will be for his services, he said $200 and left. In a few days I got a bill in the mail for $295. Since then the inducer I ordered arrived and works fine, but I had to wait 3 days without heat before it arrived. I called the company and explained the situation, they transferred me to a manager's voicemail. I left messages twice requesting a call back and got nothing. Based on this: do not use this company, they try to rip you off badly and have terrible customer service! Assuming that the customer is desperate to have heat restored in a cold winter, they make up a price for a small piece of equipment that is 8 times above the fair market price! They also inflate the bill even for basic diagnostic service!

The best professional legitimate heating and cooling contractor in Bergen County NJ . Very ethical…read morecompany does what is needed. Does not push people to buy new heating and cooling equipment if not needed Most other contractors that I have dealt with are greedy and dishonest. Prehaps their technicians are taught to advise customers that A/C and Heating systems are beyond repair. They tell customers that by doing the job right now they will get a 10% discount. PLEASE POST