What began as a straightforward replacement project--one that reasonably should have cost in the…read morerange of $15,000--has turned into an extremely disappointing and costly experience. Not only did the project escalate to just under $23,000 with the original contractor, but due to ongoing issues and incomplete or unsatisfactory work, we were forced to hire additional contractors, bringing the total cost to $30,000 plus. Throughout the process, there was a clear lack of transparency in pricing, poor project management, and a failure to set realistic expectations. Costs continued to rise without adequate explanation or justification, leaving us feeling misled and frustrated. Even more concerning was the quality and completeness of the work, which ultimately did not meet acceptable standards and required further intervention at our own expense. The one leading the project had no business in doing so. She was consistently rude, unprofessional, and showed a clear lack of understanding of what she was doing. After numerous conversations and items missed during the quote and/or left out and then overcharges for her mistake, instead of providing guidance or solutions, interactions were frustrating and unproductive, which only made an already bad situation worse. There was no competence or accountability, just further confusion and poor communication. A project of this scale should be handled with professionalism, clear communication, and accountability. Unfortunately, this experience fell far short on all fronts. What should have been a manageable replacement project turned into a prolonged, stressful, and unnecessarily expensive ordeal and anyone who has viewed our replacement their jaws have dropped. It's embarrassing to say the least. I will leave you with this, the owner Jim, who was wonderful and who we spoke to (finally towards the end) offered to tear it down and replace after all was said and done, but unfortunately, he was getting ready to retire and he had nothing to do with the initial scope and project and were afraid it might be even worse so we chose to go with another contractor. For him to say that - - you know it's bad... I would like to start all over and never use them but obviously that is not an option at this point. I would strongly urge others to please proceed with caution and ensure all details are in writing, timelines, and costs are explicitly outlined and adhered to before committing.

Bad project management, took multiple visits after project was "complete" for them to fix issues…read morethat should been fixed. Project also went over original quote due to items they didn't check before starting.

We got a ton of electrical work done that included adding power, 4 outlets, 4 lights, and 2…read moreswitches, to the shed. Added 2 outlets, 4 updated lights and 2 switches in the garage. Changed/added 8 switches, 3 outlets, and 10 lights in 2 separate rooms inside the house, too. Their 2 electricians arrived when they said, worked 2 full days, neatly and efficiently, respected our house, and our time. They didn't cut corners and the price was reasonable. Now I know why they have all 5 star reviews.

From the moment I spoke to Tom I knew that Star Bright Electric was the company that I could trust…read more From 1,000 miles away after purchasing a home and trying to get inspection items corrected, Tom was very clear about what was necessary and did not hesistate to answer any and all questions that I had. Star Bright depoloyed Max and Justice to do the repairs and they knocked everything out in one visit! When discovering that the garage was unsafely configured, Tom immediately called me and told me that he was not going to expose me or anyone else to the current wiring and that his team would correct it immediately. This is a fantastic company and the value is unbeatable. They are also respectful of the budget that you are working with.

I needed to replace my old noisy garage door opener so I called Crawford Door after checking their…read morereviews (very positive I might add). I was quoted a price right over the phone and was scheduled the very next day. The installation was done expertly and I am very happy with the new opener. I highly recommend Crawford Door!

Needed a new spring for my garage door. Matt the technician arrived, very friendly, knowledgeable…read moreand professional. He explained all the work and completed it in a timely manner with very fair pricing. I highly recommended this company! Five star service and repair and a great staff from phone call to service!

I had a concerning structural issue they identified and mitigated to my satisfaction. Their…read moreprofessionalism and quick response gave me peace of mind.

Edit: just saw the notification to call Drew. Will call Drew on Monday and update review…read moreaccordingly.

My Experience with Castle Door Garage was an Awesome experience, Scott Barker was the Technician…read morethat worked on my Garage door, Scott is Awesome, he expressed the quality of his work including being time sufficient, Scott has winter proofed my Garage door prior to the winter I will recommend Scott Barker of Castle Door Garage to anyone needs a meaningful Castle Door Garage experience

AWESOME Company!! On-Time, quick, efficient and painless!! HIGHLY recommended - helped us out after…read morea power-outage - tried to figure it out ourselves, but needed to call a professional - which is exactly who Castle Garage Doors are - very professional and knowledgeable - hopefully do not have any further issues, but if we do, we will be calling them back!! VERY HELPFUL !! THANK YOU !! ML

I needed a water supply line run from the street to the house, about 140'. Changing from well to…read moreKent city water. Helmling was one of the few excavators that said they could bore the line rather than trench it through my yard. I knew it could be done because the gas company had put in a new supply line the year before. Bored it, very accurate, pretty neat. In April we agreed on the job and a price. One price for the outside portion, another price for the inside plumbing connection. Then, for six months, he kept putting me off, one reason after another. Could never come to do the job. I stayed with him cos he was going to bore it, not trench it. After many months though, I started looking around for another contractor, one who might actually show up. Still, I didn't want to deal with the aftermath of a trench from the road up to the house. Finally, one day in October he calls and says he'll be out Monday morning to do the job. Great. Monday morning, before dawn, I see his truck out on the road briefly, then he calls me. He sounds a little panicked, or tense. Says he misquoted the job. He didn't realize something about where the water line was in the road (even though it had been thoroughly marked at least twice by Benchmark in this time) Now the job was going to cost more. He said he would do the outside portion, but it was going to cost the total of what we'd agreed on for the outside and inside. So the day of the job he raises the price 10%. I could afford it and wanted the job done, so I agreed. The crew shows up. They're digging a hole through the asphalt in the road, and another foxhole in my yard. Then he comes up to me and says he can't bore it, he's going to have to trench it. 140' through my yard. At this point I'm kinda stuck. Wasn't sure what my options were so to get the job over with, I said to go ahead. The line was installed. They did a hasty and sloppy job backfilling over it. Now, 5 months later, I'm looking at a mess in my yard that's going to take many hours of shovel and wheelbarrow work to repair. There are sections of the trench that have sunk well below ground level, other areas with mounds of dirt that will need to be moved. I did get a functioning water line. But if you're thinking of using these guys, save yourself a headache. I think you can do better. (If Helmling would like to come by and do the landscape repair, I'll happily edit this review to show that.)

Helmlings were great! A local company with many years of experience. Devin, the excavator, dug with…read moreprecision! He even located and worked around my Invisible Fence buried nearby. The price was very reasonable. I'm grateful.

Excellent and quick service, I called on a Tuesday and my new garage door opener was installed on a…read moreThursday. They did such a great job and the price was so reasonable I even tipped them. I will always call them anytime I need anything regarding garage doors.

They installed my garage door & opener. Great communication and was fair and honest. I highly…read morerecommend.

We reconfigured our bathroom and needed a new shower door. We went to Clearview Glass and our…read moreexperience could not have been better. We had company coming and Clearview really jumped to make our deadline. They measured the next day and within a week had the door completed. We were very impressed. Very nice company.

Great experience working with the folks at Clearview Glass. Quick turnaround and 50% less than…read moreanother local glass company.