Finding my dream wedding dress felt like something out of a fairytale, and this shop made that…read moremoment truly unforgettable. From the second I walked in, I felt welcomed, cared for, and genuinely celebrated. The staff was so patient, attentive, and understanding--they really listened to what I envisioned and somehow brought it to life even better than I imagined. When I finally found the dress, I instantly felt like a true princess. It was everything I had ever dreamed of and more. The way it fit, the way it sparkled, the way it made me feel--it was pure magic. I'll never forget that moment. Thank you for making such an important experience so special and emotional. I will forever cherish the memory of finding my perfect dress here.

Yolanda the daughter of Marla is OUTSTANDING CUSTOMER Services. She took her time with all the…read moredetails of each dress and gave us suggestions for hair and shoes . Our experience was flawless. They together are an amazing team mother and daughter. Passing on the legacy as it should be . The dress options are unique and worth the price. They also do custom work . And they steam it for you upon pick up ! We are so glad we stumbled across this gem.! Truly a business with a heart!

We visited the Men's Wearhouse in Redlands, California today to set up a formal tuxedo rental for…read moremy son's upcoming black tie wedding in Los Angeles. The sales associate, Courtney helped us with the rental process. She showed us several tuxedo jackets styles, ties, shirts, vests, shoes, and cufflinks-all in various colors. Courtney was professional and streamlined everything for us, making the entire experience effortless. We are happy with our final selections for the weekend events and grateful for Courtney's expert suggestions and assistance. We of course have not received the final product yet, but we are more than happy with the rental process thus far. I would highly recommend the Redlands store location. Make sure to ask for Courtney. She's awesome!!

Timu is an absolute gem. It felt like we got a personalized styling session for my husband. He…read morehad great guidance and made coming in more than worthwhile. We're definitely going to shop here more often!

Santos is a constant professional. I went in quickly having to buy a suit for a funeral. Tell…read moreSantos what size I was he moved quickly to get my suit found a suit that fit extremely well the first time. Quickly mark down my alterations and had me in and out at the shop fully paid up and ready to go within 15 minutes or less. And great bundles prices on a full five piece suit. legends of Miss Santos is my first place to go and I need a suit now when I'm anywhere near the inland Empire.

Amazing service! The owner was very kind and attentive. Would recommend for anyone needing a suit…read more Turn around time was super fast! We had our suit ready with alterations within 1 day.

I don't wear suits often for work, so buying one felt a bit intimidating. I ended up purchasing a…read moresuit online and while the jacket fit perfectly, the pants were a size 30 and way too tight. I was fully planning to return it, but decided to give Zilas a try first because of their great reviews. I'm so glad I did. Moosa was incredibly welcoming and kind. He had me try on the pants, made a few quick adjustments and markings--and within about 15 minutes, the fit was completely transformed. It honestly felt like magic. I left the pants with him for hemming, and just two days later, everything was perfect. I always wondered how this place had such consistently high reviews, and now I completely understand why. The service, skill, and experience were all outstanding. Thank you, Moosa--you've earned a loyal customer for life. I'll definitely be back.

My hubby loves coming here for dress shirts. The owner is really nice and helpful. Never pushy. I…read morerecently had a blazer tailored here with the seamstress and it came out great. I will be coming here for all my alterations.

Worst Experience Ever!…read more I took my daughter to Lucy's Formal for a graduation dress. Not only was the dress overpriced but the experience alone just not worth time or hassle. The dress needed alterations and that's where the nightmare began the owner Elizabeth/Lucy who sold us the dress informed me our dress would be ready the following week. Her in store seamstress pretended to show she understood our request & went to pin the dress according to the adjustment we were requesting. We paid for the dress and were told it would be ready the following week. with only alteration payment being outstanding. When we went back the following Wednesday, the dress had been altered, but nowhere near to what we had requested. We asked for knee length and it was longer than knee length she had messed up the right side cup and sleeve, to my amazement she thought we wouldn't notice and expected us to leave with the dress damaged & with a dress that looked completely opposite of what we had asked for. When the customer service girl came to help not only was she arrogant with a really crappy attitude, but no customer service experience whatsoever instead of listening to me about my concerns she was more Worried about whether or not I had paid for the dress even though she had the receipt in hand that said PAID!!! After seeing it was paid for and me telling her 3 times I had paid! She then allowed me to explain that the alterations were not at all what I had requested, she informed me the Seamstress was not available that day to take new measurements but she would take measurements her self and leave notes behind for the seamstress. I was skeptical but at this point I needed the dress to be completed so she proceeded to take notes and was writing everything down thoroughly. We once again left not as confident, & concerned that the dress would not be done in time for my daughter's event. She told us to come back in 1 week. The following week came & days before the dress should have been completed I get another call this time from Itzel informing me that she did not know why my dress was still there, and they had lost all the notes of the alterations that needed to be made. She also shared there was no seamstress in sight so it would take another week for dress to be completed we're now going on 2 weeks. She asked me to come in on a Sunday evening, where she normally doesn't work, but according to her she would be there and could take the time to go over the measurements for the third time to make sure that the Seamstress got the proper notes and would this time make the correct alterations. I showed up Itzel nor the Seamstress were there. And a third arrogant customer service rep assisted or pretended to help me. I kindly asked if she could call Itzel because I had been standing there for 15 minutes & she stated well if she told you she was going to be here she'll be here. 30 minutes later & still no one showed up. Luckily a kind lady by the name of Soila ended up walking up to assist and really if it wasn't for her, the dress would have never been completed. The alterations would not have been made according to my standards and this would have been a complete disaster finally after 3 weeks the dress was completed and I had to go to the seamstress house to pick up the dress because I could no longer trust the incompetence of the store and owner . if I'm rating this place one star it's because it's the worse I can rate If it was up to me Lucy's formal would get zero stars for their horrible customer service, horrible employees! The owner takes absolutely no accountability or responsibility for the actions of her employee total disgrace. I would recommend nobody shop here and save yourself the time and money and go somewhere else because there are plenty of places like this that don't treat their customers the way these people do.

Horrible experience , would not recommend If I could give…read morezero stars . I would give ZERO STARS! We came in with good spirit and questions about accessories. But from the start , I was extremely disappointed with the service. The so call "manager" was insistent on pushing something we didn't want, making the experience uncomfortable. She also acted as if she was busy, even though there were no other customers around. Overall, it felt dismissive and unhelpful. Definitely not the kind of service I expected. I would recommend to go to a different place with better quality.

Customer service is amazing found everything we needed here. Great selection. Reasonable prices…read more Owner is so sweet and accommodating. Amazing seamstress! One stop shop! Highly recommend!

This place was amazing and a good find my long time nieghbor told me about this place and I had…read morealready went and checked out Men's warehouse and two other places and do to the inflation prices have changed and certain products are hard to come by which I understand but I still have a budget as well so coming here and seeing good deals was worth it to me and my son and the quality that the suits and tuxedos are made from are breathable and durable and fitted him very well.. like a nice glove ..so over all am pleased to say the price fit my family's budget and the product is amazing and the store was well maintained and cleaned I like it so much I will be back in future for my other teens proms thank you guys so much for making my sons prom that much more special your amazing ! Oh and so you guys know they had my sons suit ready when they said they would two thumbs up ! incase your like me and had anxiety about it lol hope everyone this year has an memorable yet amazing prom #ClassOf2022

Had a wonderful, easy experience with Marisol. She's super pleasant and has a great eye. Just…read moreneeded basic blacks this time, but I will definitely be back for the amazing variety of colors! I'm happy with the price, too!

Just bought a hat for a little more than a $100. Couldn't you have offered a cheap cardboard box…read morewith it, instead of putting it in a plastic bag and saying here you go? I've purchased about 4 hats there over the years, customer service just seems to keep going down, kinda whatever attitude. I'll be going to the hat shoppe in Long Beach from Now on. Peace.

Literally everything. From selecting the right tux all the way to very, very good pricing, overall…read moretimeliness and hospitality. Kyra S. was my attending cashier and she did a wonderful job making me feel right at home and her exceptional service is an example of why we will continue to shop with Friar Tux for our fashion needs!

The girl that helped us was Super helpful super easy to work with made the prom tux experience,…read moreeasy breezy

Great experience. Stopped by looking for a last minute suit and walked out with 2. Kelly was…read moreamazing she helped my son and husband complete their individual look. Making this their go to shop for any special occasions.

Kelly was amazing and so sweet. She went above and beyond to help my husband find a suit. From…read morecolor to size, she knew what she was doing!! We are so happy with our purchase!! Thank you Kelly!

Mr. Tello is the man. Very compassionate about his service. I was in a bind and needed some…read moretailoring same day and he came through. Definitely referring them.

Updating something I've said for three generations, Tello's is the class of the IE for tailored and…read morequality men's wear. Thank you for my grandson's high school graduation suit, he is excited! Tres geretiones