Great prices for a business recently changing the focus of their business. He is building things…read moreregularly and is very friendly and knowledgeable.

Brought in a very nice "big" deer hide (140 LBS dressed) and only got 4 dollars for it. Hardly…read moreworth the effort of selling it compared to the price of deerskin gloves. I dont mind someone making a profit but come on now.

I wanted to like these guys. Bought a $1000 pistol from them about 4 years ago. Every time I've…read morebeen back the experience has been negative. Dismissive attitude, not helpful. Not even clear communication. I'm selling my current weapon and plan to buy another. But it won't be here.

Big shoutout to Craig with 5 star service!…read more During the current climate of the economy it is very difficult to find Glock or Smith and Wesson's. After searching around I came across Upstate Guns and found a G34G5MOS with an honest price. Having never ordered a firearm only (you still need it to go to a licensed dealer) I contacted Upstate. All my questions were answered ASAP and in Florida we don't have magazine capacity limits so they said they'll send the glock with the normal to me capacity. After placing the order and providing the FFL info Craig followed up with my tracking # same day! Amazing service

a great place to find the firearm of your choice! a friendly atmosphere and fair prices on new and…read moreused! Scander Astafan

I started coming here bought a few friendly service and honest jim patty and Kevin terrific…read more hands down taugth me a few never too old too learn

A big thank you to Franks and especially Tad. I dropped off…read moremy late father's old New Haven (600AT) 12 gauge (made by Mossberg). Dad passed almost 20 years ago and this shotgun had been sitting in my camp, unloved and unused. There was a bad hitch in the rails so the pump action was anything but smooth and some type of feeding issue too. Tad was the gunsmith at Frank's who worked on the gun. He called me to review what I wanted before he started working which was appreciated. The gun was done on time and at a reasonable price. I picked up the gun a few days ago and it looked and worked like a brand new gun. I got it back to my camp and ran half a box of shells through it and couldn't be happier. Smooth and beautiful. Thank you Tad. Great job!

Helpful, friendly place. Frank ordered me the exact shotgun I wanted for cheaper than anywhere I…read morecould find it online.

Happened to be driving by once and couldn't pass up a gun shop. I have since been back many times…read more They have done a spectacular job restoring various family firearms for me now.

Great to do business with, knowledgeable and staff is helpful. I highly recommend this shop…read more Patient, answers all questions owners have a great sense of humor and very accommodating to their customers needs and concerns. I have going to Gun Works for many years for new and used firearms, and I wouldn't trust anyone else to do work or service my guns. Thanks Gun Works.

My Go to store, offers you more if you're selling, cheaper if you are buying, nice used section,…read morenice employees.

decided to see the place. first time. small place but lots of variety. pets not allowed due to…read moreloose dogs loose in store. Fairly understandable. Entered first time, had everyone in store turn and give me the stink eye upon entering, including owners/employees. No greeting whatsoever. One man busy with customer, one woman on phone. second loop looking at inventory another customer walks in. Woman finishes call, talks to one customer then proceeds to help the person who just arrived after me. The place had a very unwelcoming atmosphere. More than any shop I've been in. Felt like I was unwanted in their clubhouse. I've never not at least received a greeting and an offer of assistance. This is just my experience, I personally don't plan a repeat.

Matt and Jordan are great prices are significantly below neighboring stores. The selection of guns…read moreand ammo is awesome. Was greeted as soon as I entered the door respectfully traded in a firearm for a new one and was very happy with my experience will be returning. They have gained a new customer

I purchased my first rifle here. Single mom who wanted some added protection. I walked in there a…read morelittle clueless. I told the guy how much I wanted to spend and he showed me the best options. He was patient, very nice and went through everything very thoroughly. He picked such a good one when I was at the register some guy offered to buy it off me for more than I was paying

A great museum and even better country store. Amazing to see the history here in ilion and this…read moreamazing place still alive and generations of families still employed.

Contacted Remington arms through email on their website a couple times because I wanted to purchase…read morea 12 gauge and no response back from them and I also contacted Todd Ruff at Remington arms and still no response back. Worthless employees. No wonder the company went bankrupt

Awesome gun store. Very attentive and helpful. Friendly staff that really have good input into your…read morepurchase. Well worth checking out.

I was a lead in an armored car company for many years, and I was notified about the place by a…read moreco-worker. The shop is located in what used to be a bank. The owners are kind, nice, knowledgeable, and more than willing to answer questions. If you are looking for firearms or self-defense items, such as pepper spray. Check them out.