Disappointed and misled. They did not listen to my request…read more As a recent transplant to the area, finding a new salon is already stressful. I specifically called ahead and asked for a stylist who specializes in short haircuts. Instead, I was paired with someone who seemed fresh out of school and specialized in highlights. I showed the stylist multiple inspiration pictures, but the final result looked nothing like them. Don't let the high-end atmosphere or great reviews fool you--they completely ignored my preferences. Not every woman wants long, highlighted hair. Some of us are professionals who prefer short, sharp styles, and we deserve to be paired with stylists who actually have that skill set. I drove home in tears. Save your money and go somewhere that actually listens to clients.

I came in for a day-of appointment with Andrea and she did a fantaaastic job with cutting my hair!…read moreI wanted about 2 inches off and showed her a photo that had the layers and face framing I was looking for. She did a great job with cutting and styling- I'm obsessed with the look. Definitely the best salon in Champaign.

Reviews are from 2018-I was there in last week- 2025-- no explanation of the spray tan process and…read morewouldnt listen to any questions I had. From the moment I walked in, no greeting, no smile, no courtesy. Just short answers and scowling faces. Customer service is horrible! The owner should send in some secret customers to get a real view of how people are being treated. From someone who has never had a spray tan, I was extremely uncomfortable. Highly advise to not use this company. Don't post on Facebook about your services being someone's passion--- that's a lie!

Spray tan the day before a holiday is not recommended! I actually wouldn't recommend it for any…read moreday. Spotty in places. My toes and some of my fingers look dirty. My face is darker than any other part of my body. One leg is darker than the other. I followed all of the instructions and it still looks horrible!

Love Classic Tan/Rush Tan! I've been a client for almost 5 years and they have become family!…read more I was particularly happy when they added Red Light beds to their list of services as I had been interested in exploring this therapy. The staff is always friendly, accommodating, & knowledgeable about services and products making recommendations and answering any questions clients may have. The managers do a great job training the part time staff. I have a service animal and this is definitely a "happy place" to take a break after errands appointments. And "The Guy" is the best!!

I love this place! I get super tan really quick and love talking to the employees who are so nice!read more

Kiersten was amazing! Immediately upon my arrival- she was helpful and thorough in explaining the…read morespecials, bed options, and took the time to walk me through operating the stand up bed. This was my first visit to this location and I will definitely return here. A clean and inviting salon.

Love this place! Tanning here is the best! The employees are awesome too!…read moreI am living here for college, and I go here frequently! Highly recommend!

Michelle did an amazing job with my hair coloring and cut. Could not be happier with my experience…read more:)

PattI is the owner and has been doing my hair for years, shes amazing with her talents and…read moreexperience. I absolutely love her!!! I tan here also. Clean and affordable! I'd never go anywhere else.

I scheduled an special occasion make-up appointment with Cara for son's wedding. I was so excited…read moreabout Cara doing my make-up. Well what a disappointment!! First she was late opening up the store. Second she bloched my contouring which bloched my blush. I asked her about fixing it and she took a sponge to my cheek but that did nothing!! When I was finally done with my make-up appointment I still had to have my hair styled. When we got back to our hotel room I had just enough time to get dressed and take off my foundation and blush and start over. I complained to the owners and I felt like I dismissed. I have been a customer of Merle Norman Cosmetics for many many years and I will never buy any products from any of the stores these owners own. I was fortunate enough too be able to fix my make-up myself, but that isnt the point. I regret going there!!!

I was very please with the service I received while shopping here, and the variety of products…read moreoffered. While visiting, I enjoyed a facial from their licensed esthetician, Shannon Dearing. It was amazing! I would enthusiastically recommend her to anyone.

These people are straight up thieves!!! When I went to see their packages they were running some…read morekind of special where if you signed up for 4 months it was cheaper than just doing month to month. So after the 4 months I thought I was finished. Well apparently they keep taking money out of your account until you tell them to stop! They took 66.00 a month fir 5 months before I caught it! And I did not tan at all during those months! They will not give me my money back because they are thieves! Their beds constantly have bulbs burnt out because they know that you have no way of knowing how old the bulbs are so they leave them in till they burn out! That should NEVER happen! Just a bunch of greedy thieves!

I love this place at all locations to be honest. Customer service is amazing, the beds are always…read moreclean and I've never had to wait for a bed either. They really know what they're talking about whenever I have questions about lotions or my skin and I appreciate that a lot.

I have been a client of Shear Excellence for several years and have always had excellent service…read morefirst by Bridget the owner and now by Jenn F. It is often hard to find a stylist who really listens to your wants/needs and follows through and I have been so fortunate to find that here at Shear Excellence with Jenn. She is an amazing stylist and I always leave feeling so uplifted and pleased with my hair. The salon offers many spa services, as well- facials, massage and waxing. The salon is lovely with boutique products as well as clothing and jewelry. I highly recommend anyone wanting a really good stylist and full service salon to try Shear Excellence Salon.

I always felt welcomed there, my stylist was attentive and great. I love this salon. Great customer…read moreservice, good products at great prices.

I've been pleasantly taken care of with each visit and with different personnel. Any service I've…read moreasked for has been carefully addressed to make me feel very special. It is easy to make an appointment and usually within a time limit that is very happily within the time I requested. The staff are all very easy to speak to and all pleasant and very willing to treat me with utmost respect and care.

I've had a lovely experience with BV, particularly the massage and facials have been so relaxing…read more Everyone working there is so very kind. Especially the people that answer the phone and the front desk always makes me feel at home. Be on the lookout for sales and promotions because as a student they really really help! Be careful not to miss your appointment, you will be charged if you do not cancel with ample time, so set those reminders!!!