Did a great job removing carpet and installing LVP in 2 bedrooms back in January. No issues and great work. Had them remove hardwood flooring and replace again with LVP. Love the flooring. Workers worked hard and finished on time. Issues were damage to walls, as in scratched and chipped paint (numerous places), missing bumper for door stopper, scratched and chipped baseboard, and on baseboard where old quarter round was removed there is a line of old chalking showing well above new quarter round which needs to be scraped and repainted. We asked our workers and were told they did not paint.! So apparently, if you contract them, we suggest up front that repair of damaged walls and correcting any new issues be addressed in the up-front contract! We received no follow up call from company as they did back in January which overall left us very disappointed with their overall job!! read more

Max placed the order right away and got our flooring scheduled, delivered and installed in less than 2 weeks! The 3 installers came on time, were professional and polite, wore masks, carefully moved our furniture, and worked quickly but very deliberately. I highly recommend this company. read more

I went to Barefoot Flooring after a huge problem with a bad install from a big box home center. I explained our project and the limitations we had to consider. I asked for Lee's best advice -- and it was perfect. The installation crew were perfect and meticulous. THANK YOU! read more

We had a large portion of our home redone with hardwood flooring from Barefoot. We found the people very knowledgeable and enjoyable to work with; the selection and quality was excellent; the installers were very good, hard working and pleasant to work with: and any problems that arose were dealt with in a very professional manner. All-in-all it was a very positive experience and I would recommend them to others. G&J read more

We bought hardwood to match existing hardwood in our home based on the large sample piece in the store. Wood arrived today, and it is totally different in color than sample. (Sample was dark with occasional knots. Wood is TOTALLY colorless with an occasional dark area and no knots. It looks like plain wood with polyurethane on it). We were offered two more boxes out of which we could pick the dark wood. However, out of the 15 boxes we ordered, about 2/3 is colorless. Two would not be enough. Or we could get a refund of our $1,800 minus over $400 for restocking. I believe Barefoot Flooring misrepresented their product, and we are paying the price for it. read more

Got referred here to a guy name John. We played phone tag for a week, then got something setup for someone to come look if we could refinish the floors in a property my husband and I recently purchased. Day-of, a guy named Curt shows up. All is well and good, no problem John cant make it. After meeting, and then additionally talking on the phone, they quoted me around $2500 for refinishing the floors not including stain. Here is where I start lacking confidence.. 1. "its going to take a few days for me to work up that quote in writing". 2. Quote comes via email days later.. its the wrong quote, not mine. Oops? 3. I respond with simple questions like can you break down this quote per square foot, what are the materials costs, do your workers carry insurance, what do you do to prevent dust etc. I also asked about their experience in mixing stains (of which they dont have, whaat? you are flooring people). Wow, unimpressive. I guess the questions must have been too difficult for them because they have immediately referred me to another guy to do the work. They gave me his phone number.. and they obviously dont know this guys name. Said his name was Tommy, but actual name is Larry. Moreover, they didnt share any of the questions, details, measurements etc that I had asked with this guy and said this guy will have to come out and do his own measurements etc. What a waste of my frigging time! Dont bother with them. All in all, seems to me these guys are a bunch of nincompoops. Not to mention, my father-in-law used these people for his floors, of which, they screwed up in places in his brand new home. I guess its better this way anywho. And I honestly am not going to take their recommendation because I lack confidence in their judgement of character. Good thing my realtor had a much more professional option which is a breath of fresh air, and mixing stains is common.. go figure! read more

I don't even want to give this place 1 star. My boyfriend and I had Lee from Barefoot Flooring come out to our house to do an estimate for our floors in November. We were unable to afford their installation cost (about $6k) so we held on to the measurements and found a more affordable installer to do the work. We did 95% of the business through John, who was the MOST pleasant person at this establishment. Unfortunately he had a medical emergency and couldn't finalize the order and paperwork with us so we had to deal with Lee and his wife (I'm assuming). We were told by John that if we preferred to have the shipment sent to our house that it was possible- that we just needed to keep it on the pallets and buy a tarp and something to strap it down with until the job had begun (we had an entire conversation about it). The tile, as you can guess, was not shipped to our house. Our installer had to come pick it up and make 4 trips in two days to transfer that amount of weight. Lee was handling the forklift out of their storage and into our trailer both days and seemed "inconvenienced" when asked if we could split up the trips into two days. Quite unprofessional seeing as we just dropped $8200 in tile with their business. My boyfriend works overseas in Iraq and qualified for tax-free prices on our quote written up by John. Our installer informed me that we needed more tile to finish the job and the measurements were not accurate for the amount of flooring we needed. We only needed 50 more sqft, which would have been about $190 for the extra material. Even though it shows on our paperwork from the previous transaction that the material was bought tax-free, they would not grant us the same deal that John did. Plus they tacked on a $80 shipping fee for 21 tiles. They would not budge from where they stood and verbally insulted myself and my installer over the phone saying that we took our own measurements and they are not responsible for the miscalculation. This was not true, we used the same numbers they gave us when they came to do the quote- but because we didn't use them to install because of their disgustingly steep pricing, they chose to deny the responsibility. It's amazing how the customer service changed so dramatically once they already had our money. The woman we spoke to at barefoot said "if you don't like the way we do business here, then go somewhere else," so we did. The crazy part of this whole story is after we went to another business for the remaining tile, even though we didn't use their business from the start, they offered us the tile we needed to finish the job for $100 less than Barefoot flooring. This was such a terrible experience and we will make sure all of Wilmington knows of this incident. read more

Don't even bother calling if you have repair work to be done. They are only interested in new installs. I have heard the work was sub par, but you get what you pay for, so little repair work would be ideal. They said they might call me in a month if they have time. Well I might just hire a company more reliable. read more