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    Bargain Rent A Car

    4.3 (6 reviews)
    Closed 8:00 am - 5:30 pm

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    3 years ago

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    8 years ago

    Fast curtious service. We had an issue with our car and they came through short notice.

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    Hertz Rent A Car

    Hertz Rent A Car

    2.0(4 reviews)
    1.8 mi

    This Hertz, and specifically Evan, the agent who served us, is fantastic. We had made a booking…read morewith Enterprise, who cancelled on us when we arrived at the rental agency, citing problems with the provided card (which they'd previously had and okayed by email). We were travelling internationally, and as Enterprise completely refused to engage with us, we were completely stuck and faced with cancelling the rest of our holiday bookings - until we called Hertz, and got through to Evan. Evan drove out to pick us up from central Haverhill (which, as we had no WiFi on our UK phones, was incredibly appreciated), talked through our situation with us, and rented us a car then and there. He also went out of his way to ensure we understood the navigational system in the car, and made sure we didn't leave the premises until we were 100% happy with the car and the way it worked. I'm a UK driver, and this was massively appreciated, as I was nervous about driving in the US in the first place. Cannot recommend him highly enough - he also recommended a few places we should stop in on our trip up to Maine! In short: Hertz is lucky to have him, and he literally and single-handedly saved our holiday.

    0 out of 5. Hertz has partnered with a faceless company called Klook and avoid these companies as…read morethey have no customer service. We booked a rental car online for a 6pm pickup from Logan airport and I assumed the address would be where the shuttle bus would go to the rental centre at the airport as I had requested in my booking but that was not the case. The Hertz rental location was about a 30 min drive from the airport and when we arrived they had closed at 6pm. There was no customer contact number for Klook and Hertz at Logan airport would not answer the phone so there was no remedy option to fix this. Our final travel destination was over an hour away so we had to make alternate arrangements after a 14 hour travel day getting to Boston. The next morning we attempted to move the pick up drop off locations by contacting Klook and Hertz. We spent another 3 hours with a Klook chat bot and they could not move the reservation unless Hertz approved and contacting Hertz was not helpful as this rental was booked through a 3rd party provider. After 3 hours neither company could get in touch with each other to make this booking amendment and we were disconnected from Klook as we had timed out for a service call. At 5:36pm we received an email from Klook that our request to move the booking location had been declined. Being an hour away from Boston day 2 ends without a rental car and we ended up making alternative arrangements and abandoned our 8 day "reservation" as we could not reach the rental location to confirm if our car was still available. Klook and Hertz got our money this time but never again.

    Bargain Rent A Car - carrental - Updated July 2026

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