My dog loves this place and they do a nice job at a reasonable rate. It is nearby, and easy to…read morelocate.

Super friendly staff, very accommodating, and my dog was so happy when I picked him up. I'm so glad…read moreI don't have to fight to trim his nails any more!

Extremely Disappointed - No Patience for Puppies or Professionalism…read more Honestly, this has been the worst daycare experience I've ever had--and I work at a vet clinic, so I'm familiar with the standards of care and behavior management expected around animals. On just my puppy's second half-day, I received a call saying he was being kicked out due to "anxiety." He's a 5-month-old puppy, still learning, and yes--he chews, like all puppies do. Instead of redirecting that behavior or giving him any sort of chance to adjust, the manager claimed he was "destroying property" by chewing the fence and decided he was not a good fit. I was told he was pacing and not playing with other dogs. But pacing doesn't necessarily mean anxiety, and he has never shown signs of anxiety in the month we've had him. In fact, during his first visit, the staff said he was sweet, well-behaved, and even called him their favorite. So which is it? It felt like a complete 180 overnight--with no attempt to work with him, redirect behaviors, or help him settle in. Puppies need time, patience, and structure--not to be written off after one or two short visits. The experience leads me to believe that the staff, especially the manager, may lack the proper training or understanding needed to support puppies still in their developmental stages. I truly hope they consider additional training in animal behavior and communication--because right now, it seems more about convenience than care.

Very disappointed that Peter is gone, however, Katie is still there and I'm glad…read more Jax can't wait for Katie to open the door and off he goes. It's close to home and it gives Jax time to run and burn off some energy. I don't have to worry about him while he's there. I would recommend You Lucky Dog to anyone! Thank you, Joanne

unclean and crowded my dog caught pneumonia…read more They denied any wrongdoing or overcrowded play area No accountability no answers just a run around I would give no stars

My dog loves daycare at Dogtopia. He is very tired when I pick him up. The staff are very attentive…read moreand friendly. I am happy to be able to check in on him via the webcam during the day. His two pug brothers are always happier on doggy daycare days when the puppy is kept busy! Lately there have been some challenges with the app to manage appointments, but the local staff are a great group. Beetle says "Hi!"

We're so happy we discovered Wigglebutts & Pups! Chantay walks our dog a couple of days a week and…read moreis great with her. She gives us detailed updates, including photos, after every walk. She's super friendly, responsive and reliable and we'd recommend her any day!

Chantay at Wigglebutts is the best! She has been walking our dogs for 6 months now and is always on…read moretime, SO kind, and clearly loves our dogs as much as they love her. She gives us an update every day with pictures and videos, and has really taken the time to get to know their quirks and personalities. We are super thankful for Chantay! We trust her fully with our pups and wholeheartedly recommend her to anyone that is looking for dog walking, sitting, or training.

Wow! Are you kidding? Wendy looked after our Cavapoo, Plum, when we were away for a couple of…read moreweeks. She also came to our house to feed the cats. One of them seemed not to be around so she hooked up a motion sensitive webcam next to the litter box to discover that she was safe and sound and just keeping a low profile. I texted her yesterday at 7 AM (Labor Day Monday) in a pickle because we were heading to P-Town for the day. After navigating through our new Smart Lock on the house, she picked up Plum half an hour later and kept her all day. She texted us a pic of Plum and her at a cookout where there were other dogs to socialize with. Plum had a MUCH better day with Wendy yesterday than she would have had with us, even if we'd been home. Cheerful, extremely trustworthy, and LOVES Plum. Don't book her though, because we need her! (You know that part's a joke, right? Book her when you can. Your dog will thank you.)

From the owner: I only take non-shedding, hypoallergenic dogs over the age of two.read more

Caring, communicative, and devoted staff! We had our first dog here for her entire long life, and…read morenow have a new dog in their care for both daycare and boarding services. Luxe has played an integral part in helping us reinforce training and further socialize both dogs.

The initial reason I chose Lux was based on the safety of my pet. Their system relies on 2 doors,…read moreonly one can be opened at a time. So, you ring the bell, Brenda, the groomer presses a button which allows you to enter an enclosed area between the 2 doors. Once door #1 closes securely. door #2 is open for access to the interior. I had called a number of grooming companies, none offered this type of system, all were on really busy streets. In addition, your pup is usually groomed in less than 3 hours. Brenda, the groomer, is phenomenal. She grooms to match the breed and will match to any specific instructions. Mine are always to shave the beard typical on the breed, I simply do not like it, Brenda shaves the beard. The service is outstanding.

On Call Pet Services is run by Kelly Lapre, who works with a team of other people. We've only…read moreinteracted with Kelly, and have found her to be very responsive (as in, nearly always responds within in 15 minutes of an email) and 100% available (she has never once said no to a gig). For cat sitting (2 cats, uncomplicated needs), her rate has been $16, which I find very reasonable. That said, we have been working with Kelly for about a year and a half, and recently decided to switch to another cat sitter. This was not because of anything overwhelmingly egregious on Kelly's part, but rather that we've had better services from other sitters in the past and would like to return to that. For instance, other sitters have always texted us pictures and updates about our cats. With Kelly, I found that she'll give me a brief update if I email to check in, but that's it. I would've preferred if she texted pics daily with every visit as a standard. (Note: When I emailed Kelly to share some concerns/feedback and ask for our keys to be returned, she stated that she is happy to do this for her clients upon request.) Another example is that over a longer gig (4 days) this summer, we returned home to an empty water bowl and two very thirsty cats. When I asked about it over email, Kelly wrote, "I gave them water every time I saw them just like I always do. I have been watching cats daily in the heat for ten years and two cats will empty a bowl of water in one day when it's hot. The water bowl is not big and now that I think of it it was empty each time I came so maybe when your [sic] home you fill it more often or there is another issue." I concur with Kelly that it's possible that a combination of heat, cats, time, etc may have led to the water bowl winding up empty by the time we got home (a day after her last visit), but what concerns me is that she noticed the bowl being continuously empty, and did not reach out to us. I would've been 100% okay with her putting down another water bowl (even without asking us). Also, increased drinking in cats can be a sign of something pretty serious, and I would like to have a pet sitter that has the awareness and expertise to alert me to something like this. Again, not canceling our service because of major issues, but rather some minor ones that overall just put us off. ETA: Kelly said that she mailed my key back to me. It was never received.

For the last year, Kelly Lapre of On Call Pet Service has taken care of my Jack Russell Terrier…read moreTheo, and there is NO ONE I trust more than her, PERIOD. Kelly's rates are very reasonable, and Kelly's very dependable. Kelly's also accommodating. Once when Theo was with Kelly, I ended up in the emergency room, and was unable to care for Theo for a couple of days. Kelly kept Theo until I could resume caring for him. Kelly loves animals, and animals love her. Kelly also took care of my first dog about 10 years ago, and he also loved Kelly. Kelly sends pictures to me frequently, to show how much fun Theo's having. When Kelly comes to pick him up in the morning to take him out for the day, Theo shoots down the stairs, to get into her car, because he knows he's going to have a blast. For cat owners, I have recommended Kelly to one of the most difficult people I know who needed someone to care for her cat who has cardiac issues. Kelly was responsible for feeding him, making sure his water bowl was filled, and checking on his well-being. When my neighbor came back she went out of her way to tell me how grateful she was that I recommended Kelly to her. I believe Kelly provides one of the most important qualities that all animal lovers want, peace of mind knowing your pet is going to feel loved and cared for while you're gone.

We can't thank them enough, all the staff and the owner from The Doggy Port West Roxbury. They…read morealways treated our old dog with care and kindness (even when he was getting older and more difficult to handle, they always put the extra effort to care for him every time we needed boarding). We decided to pay for a bundle of a month for boarding and after 15 days were used, our Slushy passed away. We called them to let them know the situation and after a few minutes they reimbursed us the money and the owner even sent us a warm message of condolences. A small big gesture that tell you what kind of people they are.

I would recommend this business to anyone with a pet. They are accommodating, helpful, and make…read moreeverything simple. groomed my three Siberian cats and my Pomeranian they all turned out beautifully.

When I made my dogs appointment for grooming I called the dedham location. Once booked, they never…read moreinformed me that the location I called doesn't do grooming and that I'd have to go to their other location in Jamaica plain. I drove 30 minutes to get to the Durham location just for them to tell me that I have to drive 30 minutes in the opposite direction. When I arrived at the correct location, the lady who I spoke to about how I wanted my dogs haircut to look seemed a bit ignorant like she knew nothing about dog haircuts. I showed her a picture of how I wanted my dog to look. They also said that they don't brush dogs teeth which is odd. Never been to a dog salon that doesn't brush the dogs teeth. We were originally told it would take 2 hours and it took almost 3 for my dog to be done. Upon picking up my dog, the lady behind the front desk told my sister and I that the groomer is new and only has under a YEAR of experience. Why wouldn't they tell me that prior to getting my dog groomed? I don't want a rookie to give my dog a botched haircut(which she did) but by this point it was too late. Also, when entering the store, it smells horrible like mildew. My dog came out, his hair choppy and the final result didn't look anything like the photo that I showed the lady( she took a picture of what I showed her so there shouldn't have been any confusion) The sweater I had him wearing was covered in fur, as if they cut his hair with the sweater on. I had to request my leash and collar back from them. Anyways, the people behind the front desk were sticking their faces in front of my dogs face so that he could lick them, letting them kiss their mouth which is honestly gross and not something I want to see. Overall, unhappy with how my dog turned out. Will not be returning.

My dog Tessa has been part of the Tails family for 6 wonderful years :) She is always well taken…read morecare of, even when she has special dietary needs and vet requirements. Tessa has friends at Tails in Boston and always comes home exhausted after playing with them all day. Their overnight staff are so kind and make sure she is comfortable, even though she is not used to sharing space with other animals at night time. We are really excited that Tails is expanding to Dedham - we just tried it out today and will be returning soon! Thank you to all of the staff, Tessa is a really lucky dog :)

Our dog, Harlow LOVES the Dapper Doggie! She gets nervous at groomers where there is a lot of…read morecommotion and rushing. The groomers at Dapper Doggie are kind and gentle and the first time so came to pick her up she was napping in the lap of one of the staff who was holding her after her groom. Harlow has a positive association going to the groomer and I'm deeply grateful that I can trust she is treated with so much love and patience there. Great communication and wonderful grooming skills; the only groomer we use now!

From the owner: Officially open for business July 8th!…read more The Dapper Doggie is dedicated to keeping your furry friends looking and feeling their best in a stress free pet grooming environment!