The staff is always friendly and the care my furry family members have received has consistently…read morebeen top notch. They genuinely care about my pets and are knowledgeable.

If you value your animals life, do not go here. others and myself are determined to either get this…read moreplace shut down or at the very least, get the responsible vet fired and license revoked. their neglect, lack of intelligence and overall lack of care/concern was responsible for killing a family members puppy. When confronted, they didn't care. Did not take ownership. acted like it was no big deal. I hope they realize what a big deal it is when they are confronted with lawsuits, and state reviews. Again, highly highly suggest not bringing your animals here if you want them to live a long happy life... not 7 months.

We unfortunately had to put our beloved dog, Maya to sleep. We chose Delafield Small Animal…read moreHospital and Dr. Osgood and her staff could not have been more compassionate and caring.

When you call asking to bring your animal in.... And they say come on in and bring them in... then…read moreyou get there and they tell you it's a drop off so they can see them whenever they can through out the day.... No... I called for an appointment and they said come on in.. making me think they weren't busy and could see him right away.... So I had to park outside with my guinea pig, searching other vets to take them to....... Definitely wasn't happy extremely disappointed and they used to be my vet that I would take them when I first got them..... the doctors are always nice though, but the front desk really needs work explaining things! So Bobo will no longer be coming there. Everyone check our brook-falls! Great people, actually caring for your animals. Plus delafield Fish tank has two hugeeeeee plecostomus in a tiny tiny tank, covered in scares from getting stuck in the tank...... if they can't take care of their fish tank and the fish in them, I don't trust them with my animals!

Came in for an infection on our Alexander's mouth. Infection was confirmed and treated with one of…read morethe best bed side manner team I have ever seen in a vets office.

Very good and able to resolve our dog's issues and explain what caused his problem ( great Vet ). I…read morewould highly recommend Wales Veterinary Clinic and had provide this recommendation to our friends and family.

Wales animal clinic has always taken wonderful care of our cat. Now that we have moved out of state…read moreand are struggling to find a new vet, we contacted the clinic for advice and they were so helpful and have given us peace of mind.

I want to start by saying I've been bringing my dogs to this clinic for over nine years and have…read morenever had a negative experience or questioned the costs--until today. This visit was simply a follow‑up for blood work. The technician asked if there were any issues (there were none) and whether I needed to see the doctor. I said not unless the doctor needed to see me. He then took my dog to the back for the blood draw. At checkout, I was told I had seen the doctor and had blood work done. I explained that I had not seen the doctor, and it took several minutes for that incorrect charge to be removed. I then paid the remaining $174. When I reviewed my bill, I noticed a $64 Technician/Assistant Fee, a $25 blood collection fee, and the actual testing fee. When I asked what the Technician Fee covered, I was told it was for taking my dog's leash, walking her to the back, drawing her blood, and bringing her back. This is an outrageous charge. I even asked what the cost would have been to actually see the doctor for the follow‑up, and I was told it would have been $79. At this point, it seems it would be more cost‑effective to "waste the doctor's time" for an extra $15 rather than pay a $64 fee for a technician to walk my dog to the back and draw blood. At this rate, will humans next be charged an additional fee for a nurse simply to escort them for routine blood work? In nine years of coming here, I've never experienced anything like this, and I'm extremely disappointed. It may be time to start shopping for a new vet clinic or at least compare how other clinics structure their fees.

I've been taking my animals to Dr. Sokhey for a long time. We have a handful of vet offices closer…read moreto our house but I will continue to drive the extra distance to take my animals here. Dr. Sokhey is incredibly knowledgeable, thorough, genuinely cares about your animals and has very good/competitive prices. Although we see him for regular visits, we've also had two situations in which we needed to get in quickly for urgent matters. Both times, he has gone out of his way, even with a full schedule, to get us in which is a clear testament to his character and dedication. Thank you, Dr. Sokhey for always being there for us and providing top notch service and care for our animals!

I had an appointment scheduled with them. I'm not their client, they got me in right away. Great…read moreplace and great people

Great Clinic! The knowledge here supersedes expectation. The cost is reasonable, definitely…read morecompetitive. Everyone in todays day and age should expect that nothing is done for free, so I am unsure why there are comments on here or reviews about price when this is the most affordable clinic around. Thankful they still are!

Went in late last night with my senior dog who was showing health concerns and ended up choosing to…read morerelieve her suffering and give her a peaceful goodbye. The team made this end of life journey very comfortable for both my dog and I. Gave me all the time and answers I needed during my last few hours with my pup. They made a difficult night easier than expected. Very peaceful. Thank you for your care

Nice people but the pricing on certain things will make your jaw drop. An MRI was $5k so I'm glad I…read moredidn't have to go down that road. They have no shame about what they charge. However they do have great specialists for unique conditions.

I made an appointment to have my 11 year old Corgi service/support dog to be seen for a rear leg…read morelimp. I called yesterday 8/20/25 and spoke with a very kind young woman, I explained that do to my income (which is only monthly) and what was the amount for the services that were going to be provided. I explained that the amount that I was needing to pay was very difficult for me pay, I then asked if there was a payment plan and/or any price reduction for Low Income pet owners. As explained to me by her was; WE don't do any payment plans and also WE do not have any adjustments in any services rendered. I then explained to her that I will continue to try to figure out how I am going to pay ($400) for the appointment for a X-ray and Veterinarian exam. The nice kind young woman said if you need to cancel your appointment please call the day of 8/21/25 the appointment you are able to cancel the appointment. So this morning 8/21/25 I called to cancel. Now this is what I experienced when calling Summit Animal Clinic to cancel my appointment was a woman named Nancy answered the phone and these are the comments to me trying to just cancel my appointment ; You cannot cancel a appointment on the day of the appointment you are going to be charged a cancellation fee! Then I received a lot more unwanted conversation from her. To the point she even made the statement of SURRENDER my service/support dog to HAWS. I don't understand why anyone needs to treat another person like this let alone knowing the position I am in. My deepest sadness comes from not being able to have my only partner in life that has been beside me through the ups and downs for the past 11 1/2 years and has been a Patient of Summit Animal Clinic for 11 years to now have this turn out to be a conversation of rude and unkindness because of my situation. Peace, Love and Kindness has become lost as how to treat one another.

Horrible customer service! The lady at the desk made me feel like an inconvenience. Today I was…read moretold even though they're open until five i can't pick up a medication after 4:30, because they "close the books early" so I pre-paid and was still there before 5p (closing time) and they had the door locked on me. Clearly they have other priorities than my dogs health. We will be going elsewhere!

This was our first time needing to use a boarding facility. Our rescue dog was just becoming…read moreacclimated to our home, and I was so nervous to have him stay someplace new. When we took a tour of Skydance in Douseman, I knew they were genuinely compassionate and kind people. They answered all my questions and the facilities were clean, spacious, and comfortable. I felt like it was a home away from home in a beautiful setting in the kettle moraine forest. When I dropped my boy off for his 9 day stay, I was greeted with kindness and they were very thorough to make sure they had all the information they needed to make his stay comfy. The caregivers were so sweet and patient with me every time I called to check in with them. I found it very comforting to know the caregivers are well educated and trained in CPR. They are also very diligent to appropriately match dogs together for play time so they are with personalities and sizes that are safe. I highly recommend this incredible place to anyone looking for great care for their furry family member. They go above and beyond and treated my dog as a member of their family. I am so grateful.

Do not bring your dogs to the Dousman facility! We have a 2 year old French bulldog and a 10 year…read moreold French bulldog and had 2 negative experiences with this boarding facility. We boarded our dogs there for a week in June and they were supposed to receive a bath before pick up. The boarding facility sent them home with both of their backsides covered in diarrhea. I questioned bringing them back, but decided to give it another shot, which was a terrible mistake. We recently boarded them both for a week (total bill over $1000) and I let the staff know that both dogs have some level of anxiety about boarding at drop off. Again, we asked for the bath, nail trim as part of the boarding package. My 20 year old daughter picked up the dogs and upon bringing them home, she called to tell me our 10 year old had a dramatic limp and was not willing to move or get out of bed. Upon further inspection, we noticed that he had licked his front paws raw and his nails appeared to be clipped down to quick. None of this was communicated at pick up. His feet were so bad he refused to walk and I had to take him to the vet. I called the Dousman facility and was transferred to the manager and explained the situation to her through tears. How did they not notice this throughout the week? She said she was going to discuss with staff and their director would be in touch to remedy the situation. That was 3 days ago and I haven't heard anything. This place is advertised as an upscale crate free facility, but obviously they are not taking care of the dogs as advertised. Do not trust this place with your dogs.