For years, Severn Thomas and his crew have helped me get the best rates possible. Isaiah spent…read more(cumulatively) hours on the phone working with me to update my policies. Thank you, Isaiah!

We have been with Severn Thomas at State Farm Insurance for several years now. We transitioned from…read moreanother local dealer with a another national brand. We have been really happy with Severn and his team. We needed to make some changes in our coverage and Severn worked with us to fine tune the coverage that best met our needs. The level of customer service was excellent and we have recommended Severn to several of our friends and family. Harriet and Dan Nixon

I am a new resident to Albany and needed help with Medicare options…read more Marie Sandman spent an hour with me, answered all my questions, and referred me to the best possible company for me even though they did not offer her any commission. She will get all my further business and I highly recommend her

I found Heather at Corwin Insurance when I first moved to the area. They, Heather and the others…read morethere, are great at every turn. Helpful in getting the best price in insurance, quick to reply, friendly when you are in the office.

This guy gets it! Actually the whole office gets it, and even better than that, their Claims…read moredepartment gets it. I recently banged My Z51 Corvette, and although the car ended up being totalled I received a very fair valuation and was able to buy the car back for a very reasonable price. The initial valuation was low by about 5k, but after providing the documentation they asked for on the car they came up to what I thought was fair. After all the horror stories I've heard about dealing with your insurance company to get a claim, I've gotta say Alex was right there helping me from day one. Not only are their rates as good as I could find, the service is AMAZING! I have a friend that just went through something very similar and his outcome was not a good one. I suggested he give Alex a call.

Just finished a call with Nathan and I could not have asked for a better customer service…read moreexperience (especially when considering some of the countless horror stories with other insurance agencies). Not only was I quoted the best price in town, I know going forward my customer service experiences will be pleasant; what more do you need? I ended that call confident I made the right choice.

Renee Stark-Mulberry researched medical and dental providers and helped me put together a package…read moreof group health benefits. Renee even met with our new employee to explain group benefits to him. She's very knowledgeable, professional and timely.

I've been working with this company for over a year now, and have nothing but good things to say…read more They are very professional, easy to work with, and saved me money on car insurance. The woman to ask for is Rhea. Definitely worth a call!

My Parents used Bethany Morris to help them switch Medicare providers - My Mother's account has…read moreaccrued a late enrollment fee. She said she'd take care of it. It's been months and the charges are still occurring. They are only open on Mondays, no phone calls are ever answered and voicemail messages are never returned. Worst customer service. Not sure how they are still in business.

I listened to former colleagues and asked myself how I could best understand my needs and options…read moreas I embarked on retirement. I didn't have much to work with in terms of savings, which meant that making intelligent choices about their management was of paramount importance. I also knew money management was not one of my strong suits. My partner and I didn't have a fortune when it came to investing for the days that lay ahead. What we discovered was our good fortune when we reached out to Nate Graff and asked him to help usher us forward with establishing a plan and a strategy that suited our particular circumstances. He deftly articulated a means to assess our risk tolerance, a notion that was brand new to me. HE explained that we held the puzzle pieces that represented our financial possibilities. His task was to utilize his ability to see the big picture, the whole picture of mixing our choices without sacrificing our sense of trust and comfort. His guidance and resulting actions on our behalf have proven both insightful and very productive as market fluctuations have rocked segments of the market. We have grown to appreciate not just Nate's capabilities, we've grown to appreciate greatly his authentisity and kindness. In an era when trust seems in short supply, we celebrate the choice to entrust our investment portfolio to Nate.

I was looking to find a new CPA in the area, after moving here from California. I saw this Yelp…read morereview and was eager to get an appointment with Katrina. I have called 2 times and left voice mails that have never been answered. I also went to the web site and left a request for an appointment.....crickets. I have faith that her work is good, but communication is POOR.

Tl;DR: Use these people, they're awesome…read more In the beginning, there was a W2 for 5,000 hard earned dollars bagging groceries, my father's laughter at my ineptitude at making any money, and the beloved annual date with a nice young thing called the 1040EZ. Things were simple. I was broke. She knew I was broke. I knew she knew I was broke, but it didn't matter. She hung by. Along came better jobs. With those jobs? I got introduced through a friend to the standard 1040. While I'll spare you the cold hearted breakup story of the previous tax form, I'll just say things were still good. I had very few write offs. I still rented. I paid a few capital gains here and there, but I bought and held all 4 of my shares in homegrocer.com...that is until they and their freshly delivered vegetables rotted on NASDAQ. TurboTax to the rescue! Just answer a lot of questions (Still not blind or dead, although for the write deduction I just might be....)....and WHAMO, back to life. It wasn't simple, but it worked. Sine then however, things have gotten...complicated. That damned hussy of a tax form knows I've got some cash to throw around. A rental. A refinance. an actual spouse. Heck, we just had a kid. daycare write offs, mileage expenses. tools. stock losses. stock gains. Time. This all takes a lot of time. On top of that, the more things I had to calculate, the more turbo tax wanted to charge me. State forms. write off forms. Accountant review...I'm getting a headache just writing this. I didn't have a clue if I was actually doing things correctly, as can be evidenced by my expected letter right around June informing me I still owed the government cash. After discussing it for a few days, I asked around and found this wonderful accountant. She Listened to me miss-name virtually everything I said I had. She giggled, told me to provide a host of documents, and off we went. That was 4 years ago. We don't even live in Corvallis anymore, but we'll be damned if we go anywhere else. We use dropbox, e-mail, a couple of phone calls, and do just about everything over the phone. This company knows how to treat a customer, work around our busy schedules, and keeps my relationship with our tax forms from ruining our impacting our relationships with each other every year. No, she's not the least expensive person out there, but in this case, you really do get what you pay for. Go here, you won't regret it.

If you want a local agent that will help you in your time of need, DO NOT go with Michael Berrey…read morefrom State Farm. For more than 15 years we had State Farm as our insurer. Most of those years were with Michael Berrey after another agent left and he took over. Our relationship was simple. Michael attempted to sell us life insurance policies; we paid for our home and auto insurance consistently on time. We chose State Farm and stuck with Michael because we wanted a local agent to help us when disaster struck. Then in 2022 we had an incident at our home requiring help from State Farm. Michael's office was less than helpful. Our case was handled by the devil's spawn from Eugene who did all he could to not pay for what our insurance should cover. This man was extremely difficult to get ahold of, and only finally agreed to pay up after making a "deal" with our building contractor. We then learned someone far away in another state had the final say, and that the man from Eugene was just an insurance contractor. Another round of frustration ensued. At no point was any of this information shared with us by Michael Berrey's office. After one call attempting to get help, his secretary forgot to hang up the phone and could be heard mocking our plight. After six months of terrible service from Michael's office, we are with a new agent and company. Michael's only response was to say, "but you might not get the best rate." In transferring to a new insurer, we learned that we had been grossly underinsured by Michael's office if a major disaster were to strike. Michael Berrey's office appears to exist to simply take your money, so I'm surprised he never pointed out we were underinsured to raise our rates.

Such a nice guy! Wonderful to interact with. Always seems to genuinely want to help. Character…read morelimits are annoying.

Justin and his employees are always on the ball and will work to get whatever you need done as…read morequickly and pain free as possible. Recently had to call in 10 minutes before they closed and the lady who helped me got me back on track in no time! If you are looking for an awesome agent who will work tirelessly for you, then stop your looking because you have found it!

So we originally came to this office when Chris N was the agent. He was fantastic to work with and…read morehad great customer service and approach. When Chris departed State farm our policies automatically transferred to Justin Kruse. We got off to a really rocky start when we were notified by mail that our policy for our apartment building had been canceled. There was no communication with us about any concerns they had or anything. They listed some minor issues about tenants having trash by the house and some other things. I was irritated that this policy was canceled with no discussion, and frankly a bit surprised because these commercial policies are quite a bit more expensive than your average home policy. At that point I started a new policy with another agency. Then there were a few poor discussion with his office staff, including one of them telling me that if I had questions about flood insurance rates I needed to talk to FEMA, Justin didn't have time for me. Again, even if for self preservation alone, I thought they would make time to answer my questions because at the time we had 3 rentals, 1 homeowner, 4 cars, and 3 life insurance policies. I had enough poor communication and brush offs and decided to migrate the remainder of my policies out of his office. He hadn't actually ever taken the time to call us in person or set up a face to face meeting. In December we got a new policy for our homeowners with the new agency we are using. Apparently someone may have dropped the ball and not have been notified at that time that we changed. In April they called about our homeowners policy and we told them that we had moved to another agency. Again in August, they(office staff of course) called to tell us they needed to talk to us about the policy and I was very upset to hear that they were STILL charging us for a policy 8 months after we changed providers! So this week I got a check for less than $40 telling me they canceled our policy effective September 3rd. We exchanged several calls(Staff) and emails about when they knew for sure and about the conversation in May that they have no record of. Finally I went to his office to talk to him in person about when they were notified and how far back they will back date the refund and during the conversation he says to me "If I thought that discussion really happened I would go to bat for you" . So if you are just dying for the opportunity to be ignored and then called a liar please contact Justin Kruse. All joking aside, there are too many other great agents that actually care to use this guy!