I frequently bring my "high anxiety" rescue dog to Tails.. they always do such a great job! I LOVE…read morethat they do walk in nail trims!

Everyone knows how much I'm obsessed with my dog and how much I care for her! I'm not one to…read morecomplain very often about a business... but this one set me over the edge. Most people know doodles are very hard to care for their hair. I absolutely do my best to care for her. Yes, she was matted, and I was okay with shaving her for the summer and keeping her comfortable. Me and my husband dropped her off, and my husband picked her up because I could not. It cost us 200$!! I know my husband paid the bill he didn't know what to do since I wasn't there to back him up on it. Yes, my doodle was matted, and I was aware, and she needed shaved down. They charge way too much for services they charged 50$ for matting, which she was shaved completely down, so they didn't demat her. She is a 25lb mini golden doodle. Her face is all chopped up uneven cut. Her ears are dirty they were never cleaned, and nails are sharp and not buffered, which was included in the service. Also has razor/clipper burns. I left a review on facebook explaining my opinion and experience. The owner, Danielle, blocked me from the Facebook page, After she came up with every excuse in the book for each complaint I had. She also didn't groom my dog. Our groomer stated my dog did great during the grooming, and Daniemle said she didn't and has video footage, which she will not show me. All I asked was for a refund, and I would be gone. She said no refunds, which is nowhere stated on the website or forms. They offered to fix her, but I refused to go back after they botched her. They also removed my review from google. I also posted a photo of Leela previously groomed at another groomer that was done correctly!

My wife and I dropped our dogs off for a weekend of boarding and grooming. We left instructions for…read morethe groomer to groom our boy and do a practice grooming of our girl. We were also told that the grooming would be recorded so that we could watch the session if anything weird happens. When we picked up our dogs, it became clear that the boy's grooming was incomplete. He had little knots on his head and a large knot on his tail, as well as a new bald spot on his chest. When we spoke to the groomer about it, she said that he was difficult and wouldn't sit still so that she couldn't complete it, and she said that the bald spot was a cowlick. This didn't *seem* right, because he gets groomed 4 times a year and in the previous place they never had any issues with him at all, and we pet his chest all the time and would've noticed a bald cowlick spot before. She was also not told that the girl was supposed to get a pretend grooming session at all, so that never happened. Since the boy has never been an issue before, we wanted to see the video that we were told we could see if we requested it (we wanted to know what might've set him off), but then we were told that we couldn't because the video system has been down for weeks. The manager I spoke with didn't care and just told me that the groomers rent out the rooms so they aren't responsible for what they do. We contacted the owner but she hasn't responded and instead blocked us on the company Facebook page. Best case, this place has terrible communication amongst the staff and the groomer, poor customer service, and a broken video system. I wouldn't trust my dogs there.

Sam enjoys going to Wagging Tails. He loves to play with the other dogs! The people are also very…read morenice and accomodating!

Holly was wonderful not only with her grooming, but also recommendations for handling my pup's…read moreallergies.

Yes, I took him three times to her because PetSmart was screwing up a lot. They roughed my dog up…read moreand he's scared to take a bath so she's great.

I had about the worst experience you can imagine with this company and I would advise anyone who…read morecares about their animals to stay far, far away. Or at least make sure you have someone else lined up as a backup. DEFINTELY DON'T HIRE THESE PEOPLE IF YOU HAVE ANIMALS THAT NEED MEDICINE. The owner, Becca, talks a big game about the experience of her staff - as evidenced below - but when I hired them to come stay at my house when I was in Europe, they lasted all of three days of the two weeks I'd hired them for, then literally bailed out on me and my animals (cats and horses) - completely leaving me in the lurch with no one else lined up to help care for them. This was because despite their claims to be experienced, they could not get two tiny pills (we're talking pills that are literally 4 mm wide, that are given in wet cat food) down a 17-year-old cat. And then proposed to send the cat to "medical board," which would cost me an extra $60 a day (the petsitters cost $75/day) and probably break my old cat's heart. The whole reason I hire people to actually stay at my house is so my cats get a lot of attention and care, not so they have to be kept in a cage at the vet's for two weeks. I was overseas, six hours ahead of the east coast so it is literally the middle of the night when they announce they are abandoning my animals. Nightmare. Luckily, I have family and friends who live locally who were able to help me out for the rest of the time. The entire story can be seen in the text messages we exchanged, which are here: https://bit.ly/3WHlqCx Judge for yourself.

From the owner: We offer: house sitting, dog walks and daily drop-ins, Field Trip Fridays, playgroups, special pet…read morecare, exotic animal care, reptile care, bird care, farm and livestock care, pet photography, pet taxi, special occasion pet handling, holiday pet sitting! We are a fully licensed, insured, and bonded pet sitting company. Each of our sitters is trained and certified in pet first aid/CPR as well. We take pride in our services with report cards, ease of scheduling and sitter-to-client communication.

I recently moved back to my hometown of Westfield and looking through my first Pennysaver, I saw…read morethe advertisement for this business. I was excited since I needed a groomer for my two Furr-babies. They are brothers but one takes after their dad who happens to be a Maine Coon, so needing a local place to cut their claws and shave Louie, the Maine coon of the two, was essential. I called and spoke to the owner, Nicole, who was such a pleasure and made sure to ask me the right questions as to what I needed and wanted for Louie so she could book enough time for the appointment. I also learned that she only has one animal at a time in the grooming room so as to not stress the animals out anymore than necessary, which I LOVED! When my appointment day came, they were very sensitive to the fact that my boys DO NOT like going into their carriers so they ride free in the car. I bring the carriers in with me because they are extremely willing to go into the carriers knowing they will be going home in them. Nicole was very understanding and since all Huey Hefner needed done was his claws, he was brought in first. By the time I went back out to the car to get Louie Dewey, Huey was all set and in his carrier! So she immediately got down to business with Louie and made quick work of him. I was so impressed with how fast she was because she came out to help other customers along with telling me how well he was doing. I will recommend Nicole, and of course her mom, (which I'm soooo embarrassed to admit I don't remember her name....and SHE even gave Louie a smiley face sticker because of how well he did!), to anyone and everyone! Nicole's pricing is UNBEATABLE also! Tipping her 20% on top of the cost was STILL under what I was paying elsewhere. THANK YOU Nicole for taking care of my boys!

My dog received her first haircut today with Nichol and am very, very happy! My little Shichon not…read moreonly looked great, but a bath and haircut only took a little over an hour. I love that she only does one dog at a time, so no dog is in a kennel after a bath and waiting for their turn to get their haircut. Leah was so relaxed when I picked her up and instead of rushing to the door to get out, she was strolling around, so comfortable and stress-free. And her price is very reasonable! I'm very happy with K-9 & Felines, knowing Leah will always be in good hands and home quickly!

Dr. Sidorsky was absolutely amazing. He was extremely compassionate and genuine. He helped my cat…read morecross the rainbow bridge and it was very peaceful and not at all traumatizing- which was my biggest fear, as I have never had to put an animal to sleep. I have spoke to my family members afterward and it brings me to tears when I explain just how calm and understanding of a human being Dr. Sidorsky is. Previously I had set up an appointment for my younger sisters cat and she also reported an amazing experience. I also referred my aunt after hearing about my sisters experience. She also had a great experience. I will definitely be contacting him again when the time comes for my other kitty and I will definitely continue to refer him to friends and family. I wish more vets were as compassionate. Thank you Dr. Sidorsky.

Dr Sidorsky was a phenomenal vet for my elderly cats. I am most especially grateful to him for the…read moremost peaceful passing a Kitty could have. My beloved fifteen year old cat passed peacefully in my arms. He was the love of my life and I miss him terribly but am so comforted knowing he went at the right time with the kindest care. Tiger, Clyde, and I thank you!

Its never good to go to a site and not get price information,I would be happy to know before hand…read morewhat it is anyway the last time I called them thsy never returned the call so naturally one jumps to oh boy a puppy mill

From the owner: Beautiful, family raised puppies! Poodle, Goldendoodle,…read moreShih-poo, Bernedoodle, Cockapoo, and more ranging in sizes from less than 10 pounds up to 30 pounds. Health certificate, shots, and health guaranteed. Text or call now. We are so confident in the way we raise our puppies around our home that we will stand by our puppies with an amazing health guarantee. Our health guarantee covers all life-threatening genetic disorders and health issues. We believe it is our responsibility to sell healthy puppies as much as it is your responsibility to keep the puppy healthy throughout it's life.  If you are considering the possibility of adding a puppy to your family, we would love to speak to you and assist you in making an educated decision about the right choice of a dog for your family. We are happy to place our puppies with loving, responsible families who have the time, resources and facilities to provide a good and permanent home for their puppy. 

My dogs have been going to Tully kennels since pups, and now they are 13 and 12 years old! Tully…read morekennels is reliable, safe and caring. I have never had a problem or concern. Roomy kennels with indoor and outdoor spaces, not crates. Recommend highly.

Finally I have found a fantastic place to board our dog! We just boarded our 2 yr old Cane Corso…read morethere for 9 days and IT WAS FANTASTIC!!! The facilities were awesome, clean, A/C on the inside for the pups, music, great people and a large outdoor place for them to go to do their business and enjoy some outside time. The owners, Teresa & Steve, are such nice, cooperative, easy-going people. Steve really knows a lot about dogs!!!! They made us feel so comfortable leaving Rocco there. I loved them, trusted them, and knew that Rocco was in great hands. Rocco will be going there from now on :) Thanks again Steve & Teresa!!!

24 hour staff for animals....how it should be! They board both cats and dogs is nice. There's also…read moredaycare for the dogs and a grooming salon for both dogs/cats. While I wouldn't ever be in need of boarding for my cats, my dogs have stayed here multiple times and I've never had an issue with it!

We were visiting the Amherst area for a graduation and needed a daycare spot for Theo, my beagle…read more Everyone was really nice and accommodating. Theo enjoyed the stay. It was far preferable to leaving him in an unfamiliar Airbnb for the afternoon.