Looks like I am the first to review this wonderful business -- which I highly recommend! KT's was…read morevery thorough in their evaluation of our pets' needs during our initial meet and greet. I was concerned that our dog might give them difficulty as he can be aloof with strangers, but he LOVED the sitter and she was great with him. Our cats loved her as well! KT's went above and beyond with photo updates of our pets. We came home to a happy, healthy crew. I will absolutely be using KT's again for our petsitting needs and would not hesitate to reach out to them for other services as well.

From the owner: We are completely mobile. All of our services come directly to you. read more

Kara and her staff are remarkable. I have had them train my "Covid" puppy Willow, she has…read moreblossomed under her tutelage and I am confident I can handle her in most situations. To highly recommend them and have done so to many fellow dog owners.

I recently moved to Maine and contacted Kara's Petcare on the recommendation of my vet. I was so…read moreexcited because it seemed like they would be able to offer daycare for my dogs and some auxiliary training if needed. They also said they did transport to the daycare facility and boarding on occasion. It seemed perfect. I should mention that there are Kara's pet care facilities in Portsmouth, Berwick, and Falmouth. First I was asked to set up a meet and greet with one of their associates at my home so she could meet my pets. It took me many tries to get through many unreturned phone calls, but finally we did set up the meet and greet and that went well. Then I was asked to set up an app and an account before we could actually schedule any dog care. So I set up the app and the account. Then I was asked to drive my dogs to their facility to see if the dogs would "be happy there." So I drove my dogs 25 minutes to the facility. When I got to the facility I was told that they were supposed to stay there for a day assessment and then I should come and pick them up. This was not communicated to me earlier, and I had not budgeted an extra hour of driving back-and-forth. Then they would reschedule the assessment and they would come and pick up my dogs for the day-long assessment. All before any dog care could be scheduled. So, still not on the calendar. So to summarize: you need to go through a long process of scheduling a meet and greet, then you need to have the meet and greet, then you need to sign up for the app, then your dogs have to be assessed to see if they will be happy. I'm just thinking that anyone who's busy enough to need dog care is too busy for this multilayered, multi-step, poorly communicated process where phone calls, texts, and emails are returned only about half the time.

My wife and I dropped our dogs off for a weekend of boarding and grooming. We left instructions for…read morethe groomer to groom our boy and do a practice grooming of our girl. We were also told that the grooming would be recorded so that we could watch the session if anything weird happens. When we picked up our dogs, it became clear that the boy's grooming was incomplete. He had little knots on his head and a large knot on his tail, as well as a new bald spot on his chest. When we spoke to the groomer about it, she said that he was difficult and wouldn't sit still so that she couldn't complete it, and she said that the bald spot was a cowlick. This didn't *seem* right, because he gets groomed 4 times a year and in the previous place they never had any issues with him at all, and we pet his chest all the time and would've noticed a bald cowlick spot before. She was also not told that the girl was supposed to get a pretend grooming session at all, so that never happened. Since the boy has never been an issue before, we wanted to see the video that we were told we could see if we requested it (we wanted to know what might've set him off), but then we were told that we couldn't because the video system has been down for weeks. The manager I spoke with didn't care and just told me that the groomers rent out the rooms so they aren't responsible for what they do. We contacted the owner but she hasn't responded and instead blocked us on the company Facebook page. Best case, this place has terrible communication amongst the staff and the groomer, poor customer service, and a broken video system. I wouldn't trust my dogs there.

Sam enjoys going to Wagging Tails. He loves to play with the other dogs! The people are also very…read morenice and accomodating!