These guys really do have a bunch of very nice used vehicles, ask them how they find their cars,…read morethey're happy to tell you, and they truly are different than any other dealership I've ever been to. Highly recommended.

Unfortunately, this dealer gets a one-star rating from me. We had been negotiating the purchase of…read morea vehicle, even setting up a test drive and arranging for a mechanic's inspection. The appointment was confirmed, but when I arrived, they presented me with an entirely different Lexus than the one advertised. When I pointed this out, I was asked if I wanted to "try this one instead," only to then be told the original car had already been sold. This is extremely misleading business practice. Thankfully, I'm working with several other dealers and had not finalized the deal here. I would not choose to do business with a company that operates in this manner.

Was in a rear end accident with someone with really crappy insurance (ocean harbor). The guys at…read morevictor's did such an amazing job fixing my car up. It did take my car about three weeks to get back but only because the at-fault insurance company took FOREVER to respond. I'm sure I would've gotten my car back within a week if it wasn't for Ocean Harbor. Victor's body shop was so incredibly patient and extremely communicative. My car looks brand new. I am very appreciative of the great work they did.

I was sideswiped by a bus and insurance paid for this repair. Dent pulling was 10/10, did a great…read morejob returning the shape of the body panel. The paint job however was pretty bad on the fender... 4/10, it looks okay from 5ft but there's obvious signs of poor prep work, dirt getting painted over, and solid edges on the corners from them just laying the body panels on the ground while wet. Paint is already starting to chip on said panel within a day of picking up the car. Mechanical repair 3/10, returned the car to me with a bent shock just because "it passed alignment"... doesnt mean the shock isn't dangerous to drive on. I chose to go to this shop instead of a national chain with my insurance because i wanted to support a local business but I should have been more thorough in my inspection before pickup.

Absolutely amazing customer service! James was very helpful and honest, and I found the perfect car…read morefor me. I would recommend them to a friend.

From the owner: Our team is fluent in Portuguese and Spanish, and financing is easy. read more

Just had a great experience buying a car today.  Let's say I am very familiar with cars, dealers,…read moreand the whole process of purchasing cars.  I have purchased cars on the internet, at live auctions, locally and nationwide dealerships.  I can tell you a few things. First, dealing with any live auction sites such as Mecum is a great mistake, both the seller and the vast majority of sellers are not the most honest folks to say the least.  Buying on the internet is dicey at best, they will eat the unsuspecting buyer alive.  Most larger Jacksonville used car dealers will screw you one way or the other.  This is a small inventory, carefully selected inventory dealer.  We were never "handled".  We were freely given the opportunity to bring the car to an import specialist, who found the car to be in very, very nice condition.  The dealer was upfront about the tire dates and any imperfections.  Unlike many used (and new) car sales folks, he is not a pathological liar.  Much to the contrary.  There were no dealer fees - which are a bogus way to increase the price of the car.  The inventory is very clean.  The pricing is up-front and very fair.  In short - this is what every car dealer should be.

Nott forthcoming…read more Allen sales rep appeared and seemed honest while I spoke to him about potential purchase of a drive time purchase. Made arrangements for a convenient date to move forward. Manager called me day after to confirm date and assured a smooth sale. Met with allen. Agreed on purchase. No mention of tracking device in vehicle. Tail lights suddenly stopped worked and strange sound from exhaust. I was told to take BLC Auto on Blanding Blvd because "they are under warranty " only to be told that is false info. Reporting to BBB, lemon law follow up and district attorney.

I have referred Tony to all my friends!! At first he seemed really serious and I'm funny. I tried…read moreto make him laugh and my magic didn't work like it does with all my bar guests. But don't judge a book by its cover. This man was patient in every way. He taught me everything I needed to know and repeated himself whenever I didn't understand something without being condescending. He ran my credit and showed me everything I qualified for. Then narrowed it down by my likes and dislikes. He walked me to 5 SUVs and none of them felt like "me". He said there was one last one waaaay across the lot and I felt so bad to make him walk but as soon as I saw that black Santa Fe sport....I knew it was meant for me. Through all the paperwork my boyfriend and children kept calling and he waited patiently. If you don't already have insurance, use the company he refers. They're fast and efficient. Tony and his coworker Jennifer stayed almost 45 minutes after they closed to make sure I was satisfied and didn't make me feel like I was holding them up. Soooo kind. Thank you so much for treating me like I treat my customers. Like family.

I was in the hospital and late on a payment. They came and repoed my vehicle while I was in the…read morestore getting medicine, left me stranded, the guy that works there Jay B committed battery on me while I tried to get my things out of the car. had to call the police. Dont ever but from this dealership

Customer service is very poor... As a new mom with social anxiety I was accused of having fake…read morepaycheck stubs, along with my mother... with the disrespect we decided to take our business and money elsewhere. I'm not sure if it was because I wasn't the most well spoken or because I just didn't fit the criteria of the intended market; but do not get your hopes up coming to this place. You could be turned around for opinion of the employees.