After a terrible experience at Subaru of Jacksonville, we were hesitant to give another Subaru…read moredealership a try. Not only did Jonah, Martin, and AJ treat us with kindness and respect, but they also loved on us in a way that genuinely made us feel like they were trying to right a wrong. From start to finish, they communicated clearly, openly, and without games or pressure. They gave us time to carefully consider our options and shared their own experiences as Subaru owners. It was such a seamless experience; I still get teary just thinking about it. Jonah, Martin, and AJ are the sole reason we have the most fabulous 2026 Outback Touring sitting in our driveway today. Will definitely be telling our friends, family, and coworkers about this amazing experience!

Overall it was an excellent experience, no pressures and fair and friendly pricing. Eric LeClair…read morewas a great sales consultant who took time to make sure we got the car and color at the price my wife was willing to pay. After the deal, working with Jordan Maret on the F/I side was quick and easy. Just got to go back and get a little tweak on one of the dealer add on but all in all a great car, a great experience. yes, on recommending to shop here.

DO NOT COME. they will lie to you over the phone and tell u one price to come in and change it when…read moreu come in

COME HERE FIRST!!! I seriously wish I had! These guys were so wonderful to work with. Kenny…read moreshowed me around the lot and was super honest and upfront about everything they had. During our test drive, he let me test everything - the brakes, the speed, the convertible top, every button and switch. He did a great job of answering all my questions too. I also worked with his dad Ben on all the paperwork. Seriously love that they've got a father-son team there. Ben was also very honest and easy to work with, and I feel I got a fantastic deal on the car I went with. They had me in and out in less than 2 hours, and even fed me lunch since it came in while I was there. Love this place, and highly recommend Kenny, Ben and Empire Auto if you're looking for a quality used ride!

I can not honestly say I could give this business more than a zero. Motorhome no where near that…read morewhat was described! The add said it had a washer and dryer, but did not! Why would you put that in an add that it did when clearly it did not! I was told that one jack had a line plugged because it leaked. Come to find out ALL four jacks had been welded solid so that NONE of them worked! The list of inaccuracies goes on and on! The real issue was the paper work. When I left the dealership, I wasnt sure I had the paperwork, but the salesman said not to worry if I didnt have it he would email it too me the next day. When I discovered I didnt have it, he stalled for several days in providing it to me. The top paragraph of the contract stated if I was not satisfied, I could return the motorhome for a full refund within 10 days, but I did not receive a copy of the contract until the 10 days had passed! The dealer is still stalling in making things right. I have asked to be compensated $7,000 for four new jacks, and the missing washer/dryer, which believe is reasonable. I will probably have to take further action to be made whole for his failures! I would NOT recommend this dealership to anyone!

They were honest in their assessment of our vehicle, provided valuable advice , did great work and…read morewere very reasonably priced. Roger was easy to talk to and communicated well throughout the process. We will definitely use their services again and feel confident in recommending JAX Auto Wholesale based on our recent experience with them.

Accurate Automobile provided great service at a fair price. The work was done efficiently, and they…read morestand behind it with a solid warranty, which gave me peace of mind. Cody, the service manager, was especially helpful and made the whole process smooth. Highly recommend if you're looking for reliable and honest car service in Jacksonville. This is now my preferred auto service in Jax!

Family owned business with very reasonable service prices. Have had several vehicles serviced here,…read morethey have one of the least expensive oil changes in town. They also give you a full diagnostic report on your vehicle with pictures and what your car actually needs versus what other shops try and up-sell you. They also have a sales department that is pretty highly rated with numerous Carfax awards displayed in their showroom. I've also purchased a few vehicles here, the process has always been transparent and very easy. Infinitely better than any "big box" store here in Jax.

The salesmen could not have been less interested. Kept asking what car I wanted appraised. I came…read moreto buy a car! Turns out I was at the wrong CarMax. When Marcelo gave me the address for the right one, he gave me the wrong address! Intentionally, I am very sure. This was the WORST CarMax experience I have ever had. And we have bought more than 6 cars at different CarMax locations in FL.

Total incompetence. I had my 2020 BMW X1 appraised, and the "loaner" appraiser falsely claimed my…read moretailgate needed a repaint, when in reality, it was just dirty. When I pointed this out to the sales rep, she insisted that appraisers had told her it wouldn't affect the value; a blatant lie. Despite admitting their mistake, I was told they couldn't correct it in their "system." None of the appraisers would show me the supposed issue or explain why the error couldn't be fixed. When I asked for a manager, they conveniently "couldn't find him." This is nothing but a scam! Devaluing vehicles while refusing to provide proof or justification. I will never purchase from this shady dealership.

***UPDATE*** After posting this review, I was contacted by…read moreEliot, a higher-level manager, who changed the trajectory of this experience entirely. Unlike my earlier attempts to escalate, Eliot actually listened, took my concerns seriously, and didn't make me feel insignificant as a customer. He offered real solutions and structured the remainder of the process to respect my time -- arranging for as much of the transaction as possible to be handled remotely with the vehicle delivered to my city so I wouldn't have to make another trip to Jacksonville. Eliot paired me with Katie in sales to handle the in-person portion of the transaction, and she was everything the previous experience was not. She came fully prepared, was knowledgeable, efficient, and -- most impressively -- proactively addressed relevant details before I even had to ask. It was clear she genuinely cared about making the process smooth and takes pride in her performance. I'm leaving the original review in place because that experience happened and others deserve to know. But I also believe in giving credit where it's due -- Eliot and Katie earned it. They turned a deeply frustrating situation into a completed purchase decision that I'm confident in. I am also quite impressed with the responsiveness and exceptional follow through provided after the sale was complete. If your experience puts you in contact with either of them, you're in good hands. ---------- I am highly disappointed with my first experience with Enterprise Car Sales. I had selected two vehicles online and confirmed their availability via text prior to driving over 1-1/2 hours to Jacksonville. I was to see Katie upon arrival, but was paired with Daquan since she was unavailable when I got there. I provided him the stock numbers and the text confirmation, he had me test drive alternative vehicles while I waited for him to find them. Hours later, Daquan admitted the vehicles and keys could not be located due to inventory issues. The following week, he contacted me to inform the vehicles and keys had been located. I returned that Saturday and test drove the vehicles then let him know which one I intended to buy. I requested a second key and interior cleaning of the stained seats for that vehicle then was assured these items would be handled. When I called back for an update the following week and to advise of my arrival to complete the purchase, I was told the second key would not be ordered until after I arrived which meant additional waiting for me. This was extremely frustrating after already losing two Saturdays and incurring travel expenses due to Enterprise's disorganization. I attempted to escalate the issue to Herbert in management but never received a follow-up call. I have been forced to cancel the transaction with my bank due to the poor communication, inadequate preparation and lack of respect for my time and money. Based on this experience, I would not recommend Enterprise Car Sales.

This was an amazing process from start to finish, and I never thought I'd say that about buying a…read morecar. This was my first car I've ever purchased myself so I was very nervous. Everyone has heard a horror story of someone getting scammed while buying a car. However, this experience was so far from being stressful or confusing. Willie is the one who helped me during the process. As soon as I sat down we let him know I was interested in Camrys and Malibus, and he immediately jumped on showing us options. He also mentioned a Jetta that came in recently it was a really good price. I took interest as soon as I saw the photo of the Jetta. Within 30 seconds of driving it, I knew it was mine. From there, the paperwork and "sales" aspect of buying the car was smooth sailing. It's almost done completely virtually which makes the process really seamless and easy to understand. There is a screen you view everything on so there is great transparency in pricing. I never felt like Willie was trying to do anything other than get me out the door with the best price and car. He kept checking in with his manager about things which made me feel secure in such a big purchase. He also answered all of my questions in easy to understand terms and was super patient with us. He even took it to the car wash before we left! Overall, this was the best experience of buying a car I could have hoped for. I am thrilled to call Jenny the Jetta mine!

Justin Comer absolutely nailed the buying experience. No pressure, easy to work with, and very…read moresteady throughout. Really glad he was my sales professional!!! The C8 is a stunner too

How many Chevy and GMC vehicles are still on this lot with defective clear coat from the factory…read morebeing sold to unsuspecting small families like myself with zero accountability or remorse? If you want to skip a similar experience like mine I would definitely avoid this dealership. My next phone call today will be with The Better Business Bureau.