I was recommended to Dr. Nash from my sister. I had been going to a different optometrist in the…read morearea and I felt like I was receiving lackluster care. I've always had a hard time with eye exams, but Dr. Nash and his team are fantastic at making those feel warm and welcome. I felt like I was free to ask questions, and Dr. Nash truly cared to hear about my symptoms and helped me better understand my prescription. Michael was awesome as well. He helped me understand my insurance and made sure to break down the cost of my lenses. They have reasonable pricing, and my appointment was swift AND thorough.

I had heard great things about Dr Nash, so decided to give Nash Eye Care a try. My disappointment…read moreis great. I can't fathom why they're booking out months in advance. Who would return here?? As others have noted, the support staff at the front is shockingly out of tune with their patients (that term should actually be "customers", because this is NOT a medical service provider. More on that later). The overwhelming feeling you get is that you are an unintelligent nuisance, rather than the paying customer that you are. Furthermore, it becomes evident quickly that these gatekeepers don't really know what they're doing or how to do it. When they become self conscious about that, they will step up efforts to gaslight you and really make you pay for their own ineptitude. Once you get past the gargoyles at the front, you begin with the basic series of eye tests from a technician who is already trying to upsell your exam with alternatives to pupil dilation. Odd, but okay whatever, let's continue. Off to the exam room. I was not able to see Dr Nash, but the doctor I did get was good, hence the second star. She seemed efficient, knowledgeable, and thorough, although she was quite cold and not very personable. Okay exam is over, time to pick some frames. But from where? It had struck me that the selection seemed rather sparse when I first walked in, but I thought surely there must be some out-of-sight show room or a hidden display somewhere with ample selection. They certainly have the space at the facility. But, nope. What you see is what you get and let me tell ya, it's not much. I would feel confident estimating that the options were 1/20th of what you'd find with any other optometrist. With nothing to settle on, I opted to retain my old frames and just get new lenses with the new prescription. And here's where they level the boom on you; "basic lenses" will still cost you out of pocket. But should you want scratch protection and anti glare coating; $365. Excuse me?? What?! I have top notch insurance, I have never paid anywhere close to that for new glasses (frames and lenses) with all the bells and whistles. "Can you please check that again?" [the ineptitude cogs start clunking] "Yep, that's right" comes the response. Riiiight. Welp, I'm out. Thanks for the new prescription guess I'm ordering online. This place is just milking its customer base for every penny they can get under the guise of "eye care". This is not an eye care center. This is a grossly overpriced eyewear store, and the staff are just salespeople, rude ones at that. The convenience of location for some does not mitigate the negatives.

I really look forward to seeing Dr. Hyatt each year. He has taken care of my eye needs for several…read moreyears. He referred me for cataract removal and did great follow-up. His staff has been friendly and very professional.

Dr. Hyatt/this entire clinic is AMAZING, ethical, affordable/works with you and small plus? SUCH a…read morepeaceful waiting room to sit in with YouTube Nature magical video's on a wide screen TV and gentle music = rate a ++++ experience!

I have visited this location twice for my annual eye exam and I was very satisfied. Everyone on the…read moreteam was very thorough and answered my questions fully. They even gave me recommendations to prevent eye damage and did not pressure me to purchase contact or glasses in store like most places. I think this care team is very transparent with pricing and I will be back for another visit when the time comes.

This is a rip off company. I sent up an appointment on a week day to avoid paying for retina eye…read moredilation exam. And they still told me I still have to pay unless I come before noon or after 3 pm. When I set u my appointment for 1pm. They had told me they don't dilation at all on saturdays. So that is why I made my apt for the week day. And now they are adding more restrictions. Besides last time I was there. They added more charges to my bill when I ordered my glasses with out my knowledge so I call and complaint that time. But now I want everyone to know to be careful wi the the charges on your final bill

I don't think anyone particularly likes going in for their annual eye exam, but the team at Green…read moreHills Eyecare made our appointment as pain-free and pleasant as possible. Using their online portal, I scheduled exams for me and my husband around three weeks in advance. As with any doctor, I recommend double checking with your insurance company before booking to make sure you're covered. The Green Hills Eyecare team also followed up with me over the phone after I booked my appointments to confirm all of my insurance information and medical history. The office is located on the third floor of an easy-to-access medical building, complete with free parking. We arrived and filled out some paperwork, before beginning our exams. Hayley and Dr. Waymire were so friendly and knowledgable, offering helpful explanations to any and all of our questions. Bonus ... for anyone who hates that dreaded prick of air to dilate your eyes, you'll be pleased to know this office does things a little differently! We didn't purchase new frames this time around, but Mike the optician was happy to print out our prescriptions and provide some advice for future purchases. I absolutely recommend Green Hills Eyecare if you're in need of an eye exam - we look forward to returning for our next annual visit!

Everyone in this office is so kind and great at communicating information. The exam was pleasant…read moreand quick! I would highly recommend this office!

I am extremely disappointed with my recent experience at Gillispie Eye Care. I went in yesterday…read moreand waited over an hour and 10 minutes to see the doctor. For the record, the doctor himself was great. However, everything that happened after my exam felt disorganized and chaotic. It seemed they were running behind schedule, and I ended up being there during their lunch break. No other customers were present, yet I felt rushed and pressured into purchasing expensive glasses (to wear over contacts for work) as well as a year's supply of contacts. By the time I left, I had spent $646.20 with insurance and honestly felt sick to my stomach about it. Within 24 hours, I called to cancel my orders because that total is simply too expensive for me right now. I was told a 30% "return fee" would still apply, even though I had nothing to physically return since the order had not been fulfilled. That means I paid $347.90 for an eye exam that should have cost around $95. It is frustrating and disappointing to see a business operate this way. My advice: Be very cautious before making any purchases here and do your research on prices ahead of time.

I've been going to Gillispie Eye Care for the past 15+ years and honestly can't say enough good…read morethings about them. The staff is just awesome - they really know their stuff and always take good care of you. Plus, they're great with kids, which makes it so much easier when I bring my family in. The place is always very clean (which I love and appreciate ), and getting there is a breeze. The parking lot is right there, so you don't have to deal with any hassle. Take it from someone who's been going here forever - you'll be in good hands at Gillispie eye care.

I brought my daughter here to get her eyes checked after moving to the Mount Juliet area. The…read moreoffice is conveniently located and has good options for eye glasses and appointment times. The machines they are using are good and she got a good quality of care from her doctor. The staff helped her with picking out a pair of glasses she really liked and helped with our insurance to understand what was covered. They also offered an insurance for the glasses since they saw how rough she was with her last pair. We've since been back for an adjustment on the frames and they were very helpful. I will come back here when it's time for my eyes to be checked.

Dr Pete was wonderful with my 11yo son. He made us feel at ease and (unlike other doctors) not…read morerushed. He took his time explaining everything to me and my son in terms that both could understand. The eye exam was thorough with a solid recommendation at the end for today and what to expect in the future. I am glad that we switched eye doctors for our family.

Very professional. Detail-oriented. Great "chairside" manner. Exam pricing is very reasonable.read more

Great optometrist! Dr. McNeely is so nice. I have been going there for years. I never feel…read morepressured to buy anything after my exam.

Just a terrible experience. I only went to this office bec the office staff at my previous…read moreoptometrist violated HIPAA numerous times by blurting out personl information in front of other patients. At this place the office staff are completely rude. The doctor himself has got major communication issues himself. I went to this eye doctor just to get an order of contacts and the guy runs a full comprehensive exam and says I got some type of condition with my eyes that I need some prescription drops. These would have to go through a specialty pharmacy. I never got the eye drops. And keep in mind, I pay close to $200 for this office visit and did not receive an order of contacts as I had originally requested. Fast forward 2 months later I go again to an office visit. The doctor asks me about the drops and how my eyes were doing. I said I never got any drops. The doctor types up some stuff on his computer, looks at my eyes for about 30 secs and I'm done. I was told to call the pharmacy myself about these eyedrops and then come back in 2 months. Again, no order for contacts. So I go to checkout and I'm thinking there is no way in he// these fools are gonna charge me for this visit, but I was wrong. The office lady first set up my follow-up appt and then after that had the audacity to say "today's visit will be $150". When I tried to complain about how I have paid out over $350 and have received no resolution at all and no contacts, she said "well you insurance deductible is the problem". This office not once told me they were submitting visits under my medical insurance instead of my vision coverage, hence the reason I was having to pay out of pocket for everything and they weren't going to say a word about it. She said it had to go through medical bec of this "condition" I'm being checked for. The staff lady was probably the meanest and rudest person I have met in a medical setting and should have been fired on the spot for how she treated me. I would love to meet the people that gave this office positive reviews bec they are obviously being swayed by some means or the reviews are being submitted by the office itself.

I took my four-year-old daughter to see Dr. Kirby for the first time on November 19, 2024 per the…read morerecommendation of her pediatrician. Dr. Kirby performed the exam. Once the exam was over, he gave my daughter a pair of sunglasses for fun and said she didn't need any corrective eye care at that time. As soon as she put on the sunglasses, Dr. Kirby pulled out his personal cell phone and took a picture (or multiple pictures, I am not sure) without my permission and said that his daughter would enjoy seeing photos of my daughter wearing sunglasses. I was absolutely stunned in the moment that he took pictures of my daughter for personal use to show his family member(s) at home and it seemed completely out of line and unprofessional. I called Modern Eye Gallery the next day and was advised I would receive a call back from Dr. Kirby. Upon the call back, Dr. Kirby advised me he deleted the photos from his phone of my daughter, but with cloud services these days that are available on cell phones I am nervous that he still has these photos and it makes me even more upset thinking about what he is actually using the photos for, whether it be personal entertainment or to share on the internet. I advised Dr. Kirby I would be filing a HIPAA violation complaint during the phone call. At the time he took my daughter's photo(s) on his personal phone to, according to him, show his daughter at home, he seemed very comfortable as if it was not a big deal or maybe he had done this before to other patients.