Love Carlla as our dentist and her staff. She gives great quality care ,advice, explanations for…read moreeverything. The best dentist ever. I use to be terrified of dentist until we started going here.

I had a very badly decayed tooth that was causing me immeasurable pain. Dr. Franklin was very kind…read moreand understanding during my initial visit. It can be embarrassing when you have failed or failing teeth but she and her staff put me at ease immediately. A few weeks later I came in for the extraction and they did an awesome job. I waited for a bit but they were very accommodating- going so far as offering to put a fan in the waiting area for me because I mentioned it was a bit warm. The entire extraction took almost 2 hours but I didn't feel a thing. She made sure that the area was well anesthetized, telling me she didn't want me to feel anything and I didn't! During the process she kept checking in with me, offering to take breaks if I needed it and making sure I was still comfortable. She was tenacious during the extraction, which was quite a difficult one due to the decayed nature of the tooth but she was eventually successful. Very happy to go and see her again as well as making her my primary dentist!

Pros The dentist has a really nice calming demeanor. He is very professional ! I had 2 teeth pulled…read moreat 2 visits and was pleased with no issues. They work with most insurance and easy to schedule with. I would recommend double checking appointment times at the front and confirming appointment the day before. Overall, it is mostly young professionals that are providing individualized service with understanding and care. Cons It gets noisy and busy and the front smells like a strong pine cleaner which is off setting on walk in! Sometimes my appointment wasn't in the system after I booked .. I'm glad I found this office ! A hidden gem so far ! I'm halfway into my treatment and hoping for a great finished product

Extremely disappointed with the billing and customer service at the 63rd Street location in Summit…read more Blue Cross Blue Shield already paid the claims, yet I was still overcharged. I have contacted the office multiple times requesting the refund I am owed, and instead of resolving the issue, I continue to get the runaround. This should be a simple billing correction. Once the insurance company has paid and an overpayment is identified, the customer should not have to repeatedly call and fight to get their own money back. I have been patient, but the lack of accountability and communication is unacceptable. I would strongly recommend checking your insurance statements and payments carefully before paying this office. If this issue is not resolved, I will be taking the matter to the appropriate agencies.

I f*#king hate the dentist guys. Like no BS. I have avoided the dentist for way too long and now…read moreI'm paying for it. Whomp whomp, welcome to adulthood self. Dr. G, the receptionist Sharell, and the other staff make me feel so welcome and taken care of!!! I found them during a dental emergency and they took me as soon as they opened! Same day. I was so relieved because the pain I was in, my funeral was being planned in my head. :( Dr.G went over my X rays with me in a way that I could understand and answered my questions without making me feel like an imbecile. Sharell walked me through my treatment plan, my insurance coverage and my out of pocket cost. She even arranged something's around based on priority and prices to work with in my budget frame. Even the office is so cute and welcoming! I think it's so awesome that while I wait and am getting work done I can watch a movie on a mounted tv to bide my time. Im glad I found a dentist home that I don't hate going to! I think I'll stay awhile. I still hate the dentist office, but when you find somewhere comfy it takes the edge off.

So mad it's not even funny! They wait till after dentist sees me to tell me my insurance doesn't…read morecover visit unless it's medical. The dentist didn't do anything but talk to me as I was there only to order a new partial as I lost mine. They made me pay$100 just to talk to dentist and didn't tell me my insurance didn't cover it until after the fact! Wanna bet I am reporting them not only to my bank but to the dental association! If I could give negative stars I would!!!

Reliable & experience Doctors working in this clinic .careful examination and treatment for all…read morepatients.i lik and experience the clinic and their staff always provide every patient with care and support.I recommend you to check this clinic if you have any issues regarding your dental health

I have ALWAYS been afraid of the dentist. I ended up moving farther away from Dr. Moore and because…read moreI did not trust another dentist, I neglected my teeth for years! I reached the point where a tooth that needed a root canal ended up getting past the point or restoring and Dr. Moore and I made plans to extract the tooth. He has extracted a wisdom tooth of mine before under local anesthetic and I had to pain or trouble at all! My concern wasn't losing the tooth, but just having a temporarily off putting smile. On the day of my extraction, Dr. Moore reassessed my tooth and realized with all of his magic that he could in fact save my tooth. It has taken several visits but Dr. Moore has saved the integrity of my smile!!! Always impressed with his work and I highly recommend his practice. Quiana and his front desk staff are also extremely pleasant and wonderful.

Wow most amazing dental office friendly and no pain my dentist annie was wonderful friendly and…read morereally competent the whole staff amazing highly suggest they are honest

This dental practice is family owned and operated. The support staff is very friendly, helpful, and…read morecaring. The dentist I have is Dr. Bob and he is honest and concerned about his patients. I would highly recommend this place for the quality of care I have received and the friendly staff. They treat you like family every time you come.

I recently moved to the area and had a slight dental emergency. I was pleased to secure an…read moreappointment for the next day. Sherri, the office manager, guided me through the new patient onboarding process. Dr. Michael Smith and Joanne, his assistant, were exceptional. Dr. Smith is not only highly knowledgeable in general and cosmetic dentistry and how your overall health is affected, but he also explains everything clearly and straightforwardly. I wish I could give them 10 stars!!! Needless to say, I have found my new dentist! I highly recommend Inside the Smile, Dr. Michael Smith, and the entire team!

Dr. Smith and his staff are absolutely the best. They are skilled professionals that are friendly,…read moreinformative, organized and will work with you on creating a clear plan to get you where you desire to be with your dental goals. I'm so grateful that I found them and you will be, too.

Excellent experience at Chicago Dental Studio - West Loop! Malia was outstanding--she made both…read morecheck-in and check-out quick, easy, and seamless. She was friendly, professional, and welcoming throughout my visit. Her exceptional customer service made a great experience even better!

Please stay away from this office!…read more I called the office in August about a bump on my jaw it was a bit painful and I wasn't sure what it was so I called the dentist to see if they should do X-rays. They said I need to go to urgent care for that. I go to urgent care, they find nothing wrong, I go to my primary doctor they find nothing wrong. Months later it is still there, I have a routine cleaning. They tell me I need a root canal and the bump is from a root canal. They went ahead and quoted me thousands of dollars and made an appt for me with the endodontist for this to happen. I thought this was strange, so I wanted to go see an endodontist somewhere else to get a second option. So I head over to aspen dental, the endodontist took X-rays and a quick check, and said nothing is wrong but it looks like you have an overdue filling that caused your gums to swell. Chicago dental was going to preform a completely unnecessary procedure on me. I told them there is a filling I need done, they saw the images and filled it. I'm not sure if it's a money scan or truly a lack of knowledge. They cost me thousands of dollars telling me in the first place the bump I had was nothing they could deal with when in reality it was just an overdue filling. The front desk staff is very unknowledgeable and never should have let this situation happen.

I was excited when I got a response from the new business, teeth and things, asking to delete my…read morereview because I actually need a cleaning, and the review doesn't have my real name soooo I promptly called to make a new patient appointment so I can give this place an honest review, in real time. The receptionist was friendly and helpful. I have delta dental, she said that they can look the information up instead of trying to get the info from me. I needed an appointment at 5:30 or later, their last appt is at 5, so I had to take a Saturday appt. about 3 weeks away. After the interaction, I got a text confirming the appointment. I never authorized text so I would have preferred that she ask if text alerts are ok beforehand. My appointment was on a Saturday. They texted on Monday to confirm and Wednesday to confirm. I responded on Wednesday. I then received another text on Thursday to complete their new patient info. I filled that out. On the day of the appointment, I realized how much I disliked the area of the dentist because there was no parking. I parked in the village parking lot nearby though. I came in, she asked for my id and insurance and I was seen on time. The hygienist took X rays and brushed my teeth. No scrapping, no tools, she literally Just brushed my teeth and told me the doctor would be in. I've never had a cleaning so fast. That's usually the last step in the cleaning. When the dentist came in, he was very likable and he performed the cleaning with those scrapes and tools I was looking for. He was relatable and said his wife was one of the other dentist along with another associate. I like his demeanor and his professionalism and knowledge. The receptionist checked me out, she didn't give any paperwork regarding my visit. She asked me if I needed any appointments cards for my follow up visit. I declined. Overall it was a good visit. There was a couple things that I was used to that didn't happen, the ,222,333 when the dentist checks the spacing/bone loss didn't happen, the X-ray was handheld, typically the hygienist leaves the room and pushes a button. The order of the cleaning threw me off, typically the polish is last. It was just things that I'm used to that didn't happen. Doesn't mean they did a bad job, it was just different.

I was satisfied with my routine dental cleaning here. It was my first time at this dental clinic,…read moreand I was able to get an appt to check out my inflamed gum and get my cleaning done. Dr. Ahmed and the dental assistant were very nice and the cleaning was pain-free. I do wish some of the equipment like the X-ray machine could be updated and that the room I was in had more privacy. The chair faced out towards the front lobby and front desk; even a curtain would be nice. I received a goody bag afterwards with floss, a toothbrush, and mouthrinse, and left feeling like I would definitely continue my dental care here.