I wish this store didn't close early.... Try considering closing 8pm... I tend to check up this…read morestore first but I end up going to Lowe's due to the store closing early

they have an earnest helpful staff. They'll work hard to get you what you're looking for.read more

Best hardware store ever. Need advice about a project? Need expertise to fix something? This is the…read moreplace for you. These folks are most helpful and honest with their customers and are a local treasure. Please don't drive into Monterey or seaside when you need parts, hardware etc. this is the best place to start. And, they have most everything for a good price.

Well it's not as good as it used to be. The store is well stocked however the service is not as…read moregood as it used to be. Today was kind of odd. We needed new smoke detectors. He lead us to the display but beyond that couldn't help. I figured it out, but it was kinda annoying. They didn't have 3 combo smoke detector: CO2 detectors on the floor of the kind I needed. I asked if they had more in the back and be immediately said no. Now maybe they don't, but I am skeptical. I ended up buying 2 of 1 and 1 of the other because I needed them today. When I was rung up he exclaimed "Dayum!" Not exactly the reaction I was hoping. Prices are fair for some things. I didn't have time to price compare.

Great store, very helpful staff, they actually help you load oversized/heavy items in a timely…read morematter. Everyone smiles and looks like they enjoy doing their job. Can't say the same for the Seaside location.

Do not under any circumstance consider getting your door from Home Depot Salinas. I ordered custom…read moreFrench doors. The first delivery they sent the wrong doors so the doors had to be returned. The next order, the doors opened out instead of in (the way they were ordered) so these had to returned as well. Keep in mind that every return means the doors have to be reordered so now I'm weeks behind (including the contractor working at my house.). Long story short, multiple people from Home Depot started calling me, including the "supervisor" trying to pressure me to take the doors. They said "hey the door is the same it just opens in, you can still use it". Just the absolute worst experience and customer service.

I was very disappointed that they're not able to cut some angle cuts on some 2x6s…read moreThey have a mill shop and the yard an They have like 10 different saws in their shed i can't believe that they can do these cuts. Customer service just isn't that important 8/13 Again horrible service from this place they're very consistent and bad service... I was waiting at counter and everybody sitting around not helping customers. I think staff is better training on how to help customers.

Customer service is terrible, I ordered a window through Hayward and it arrived scratched and with…read moreno window screen, trying to get them to fulfill a warranty order has been a year long process and still unresolved.

I had some very hard to reach furniture cam locks stuck. I went to Lowes and home depot and spent…read moreover 60 bucks. Solutions were not really necessary or good for that matter. Then had some harder to reach one's in even more of a bad angle. Went to harbor freight in frustration and walked out with $20 worth of 5 tools, w of which came in sets. They worked perfect. Returning the home depot and lowes garbage. Lowes is good for like appliances but when it comes to needing 1 tool they only sell $40 sets. Whereas at Harbor Freight, more often than not, you can buy just the 1 tool you need. I can't believe they literally had everything I was looking for here. I will definitely come here first next time. Oh and I also had the same experience last year buying a tool chest. Harbor Freight had nicer sliding drawer mechanisms and better size and it was on some holiday sale so for like $100 less I got what I feel like was a better product. This seems to be the recurring theme in all of my experiences with this store. You pay much less and get what you need. I will be back again and again!

This place is incredible. I always had such fun shopping here. Having a business, I always found…read moreunique items to make my business more productive. I was always finding something new. If it's anything to do with tools, this is the place to go.

I've been going here for years for all my project needs…read morethat always involve lumber. whether I'm picking up myself or sending one of my guys , I know Paul Cortez is all over it. it's the phone call and personal touch of dealing with someone for so long that they know how you think so if your tied up and can't get a call and something comes up, they handle it as they know you'd want and it gets done. That is invaluable to me and my business. PERIOD

Very bad costumer service at lumber yard over and hour wait to find a piece of LVL beam. Need…read morebetter employees and better costumer service.

Haven't shopped here for a while but needed to exchange a tool. I noticed almost all previous…read moreemployees were replaced, noticeably new ones I've seen today and who helped were 10x better service they know how to do their job. Went to customer service today to exchange a tool and it was fast and smooth. Thank you to Samantha at customer service who helped us! Btw love the knitted hair band!

I received my delivery today, which was placed just one day prior. The delivery arrived within the…read morepromised timeframe, and I do appreciate the prompt service. Unfortunately, the quality of the delivery itself was extremely disappointing. Several bags were ripped open, mulch and debris were scattered across my driveway, and multiple products arrived damaged. For the amount charged for delivery, I expected much better care in handling both the products and my property. Based on this experience, I would encourage anyone considering a Lowe's delivery to keep this in mind. Fast delivery is appreciated, but the condition in which the products arrive and the care taken during the delivery process are equally important.