I needed my fridge repaired, and it was diagnosed quickly and the part ordered at expedited rate…read more Part did not show up when it was supposed to, but I wasn't charged for the "rush." Frankie was a very nice guy to work with, and I would call him again.

Contacted this business about a broken icemaker in our frig. They came for the initial service…read morecall, then 2 more times trying to fix it. They claimed the part they were sent was no good each time. I asked for a refund for the bad part and was assured I'd get one. I contacted the owner many times and each time I was told he was coming over with the refund. This started at Thanksgiving, now it's May... still no refund. Save your money, hire someone else. As an addendum to this review, I need to say I have now received my refund. Frankie said it was just an oversight, and apologized for the delay in receiving the refund. I am now satisfied.

They did have to reschedule an appointment. But they were here within 48 hours of contacting…read more They were great, evaluated the space, told me everything a d all my options. Then went to work and hot it done super fast and quality. Highly recommend

The good - the technician did a good job of repairing by refrigerator…read more The bad - the company changed their warranty from 90 to 30 days mid-repair (while waiting for parts). The ugly - they kept my credit card payment information and automatically charged my card for the repair without my consent.

They were efficient, reasonably priced, and were able to install our downdraft oven. Super kind and…read moretook time explaining things to me

We had a great experience with Big D and his team. They were on time and very professional. They…read moreinstalled my new stove/oven and it looks great. I liked the way they cleaned the area and left my kitchen clean and removed all of the trash. They were reasonable and I would highly recommend them.

Requested for the drums and rollers to be replaced on my dryer. He seemed like a nice guy, came and…read more"fixed" it. While he was still here I asked why the dryer was so loud, he said because they're new parts it will take a couple weeks to adjust. I let time pass and the noise is still very loud, it turns out he replaced only the drums and not the rollers. He charged me close to $300! I gave him 3 opportunities to make it right. He said he would place the order for the rollers and call me. A month goes by and nothing. I followed up 2 more times and he won't respond. Avoid this guy at all cost, not trustworthy, and will try to play the system for his gain.

I had my Samsung icemaker replaced. Miguel was efficient, timely and cleaned up after himself when…read morethe work was complete. He explained all that needed to be done because of this particular Samsung refrigerator model. I would definitely recommend his services!

I called Javier after our dryer started making unhappy noises. He was quick to answer and would…read morehave shown up the same day. We had him come the next day. He was prompt, professional and courteous. I felt the price was fair and was very happy with his work. We will definitely call him again.

I called Javier for a leaking dishwasher and he came out the very next morning to look at it…read more Javier was able to diagnose the problem within minutes and fix it in 10 mins flat. He is extremely knowledgable when it comes to any appliance. He has a wealth of knowledge and it helps tremendously when trying to troubleshoot an appliance malfunction. Not only is Javier extremely experienced, he is also very professional. He answered all my questions without rushing me or getting upset. He provided tips and tricks to avoid any future leaks with my dishwasher. He takes pride in doing the job right which is very hard to find these days. Javier is the only guy I'll call for any of my future appliance needs. Don't waste your time with anyone else, call Javier for any appliance repair needs.

I have used Mike's appliance for about 15 years. They've…read morehelped me repair a refrigerator, a dishwasher and a garbage disposal. All experiences went well they arrived promptly gave clear written information about what was wrong with the appliance and what was required to fix it and then promptly ordered the parts and came back out to resolve the issues. I find the prices very reasonable and I really trust them.

I am submitting this complaint regarding the treatment of my elderly mother and the extremely poor…read morecustomer service we received from Mike's Appliances. I am very concerned that my elderly mother was treated unfairly and that an attempt was made to take advantage of her. During this situation, Mike made statements directly to us that were different from what he later reported to the company. When I contacted the company to address the matter and provide clarification, I was extremely disappointed by the way my concerns were handled. I specifically informed the representative that I have camera footage that supports what I am saying and provides evidence of the comments that were made. Despite this, the representative refused to acknowledge or seriously consider the evidence. Instead of listening to my concerns and reviewing the facts, she was rude, dismissive, and unwilling to properly address the situation. I called specifically to make a complaint and speak with a manager because I believe my mother deserves to be treated with honesty, respect, and fairness. It is unacceptable for an elderly customer to be treated this way, particularly when there is evidence available that could help establish what actually occurred. I am requesting that management take this complaint seriously, review the circumstances, and investigate the conflicting statements and the conduct of the employees involved. I am also prepared to provide the camera footage as evidence. I expect a response explaining how this matter will be addressed. I also expect my mother to be treated with dignity and respect throughout this process. Thank you for your attention to this matter.

Incredibly professional and transparent about our situation. Anthony was up front and didn't waste…read moreour time - also gave a killer recommendation. Initially phone presence was very professional, intelligent and well spoken. We really appreciated the service we received and will likely call him again.

Anthony has been to our house on multiple occasions for various appliance repair appointments…read morethrough our home warranty company. I believe Anthony is extremely knowledgeable and customer service oriented, and I highly recommend him as your appliance repair specialist.

I called My Appliance repair and Mikey arrived 6 hours later to look at my Speed Queen dryer that…read morewas making strange noises (possible belt). The good news was Mikey knew Speed Queens, the better news was he had the part on the truck, the best news was he was an honest man. He showed me the worn part and replaced and was gone in one hour. I would highly recommend Mikey's service.

Micky reached out very quickly and gave us excellent advice that saved us money. He was very…read moreknowledgeable, honest and helpful. He ended up recommending we replace the appliances rather than try to repair it. His honesty cost him a job, but won him a customer for life!