Stopped in to have a sway bar installed on a trip west. The service team is extremely customer…read moreservice minded and were able to fit us in. Now we are back on the road and feel much better towing our camper. What a great group of humans.

Buyer Beware - Very Different Experiences Between Camping World Locations…read more I want to share my experience for anyone considering purchasing a high-end RV from Camping World, especially if you are an out-of-state buyer relying on dealership communication before traveling. I was actively negotiating the purchase of a 2014 Itasca Ellipse 42QD through the North Little Rock location. We had already reached an agreed price point and I was attempting to complete reasonable due diligence before flying out to inspect the coach. My questions were standard for a diesel pusher of this age and price range: * Tire DOT dates * Roof condition * AquaHot functionality * Generator hours/service records * Slide operation * Suspension concerns * Water intrusion history * VIN verification * Service documentation Initially, the salesperson offered to FaceTime and review the coach with me. However, after sending my inspection questions, the tone of the communication changed significantly. I was told: * the dealership was "too busy," * they "do not go into detail on the coaches," * and references were made about "losing so much money" on the unit. As a serious buyer considering a six-figure purchase, this response did not inspire confidence. I fully understand dealerships get busy and that independent inspections are recommended, but professionalism and communication matter. The biggest takeaway from my experience is this: Not all Camping World locations operate the same. After this interaction, I contacted another Camping World location in Montana and worked with Sonia, whose professionalism, responsiveness, and customer service were completely different. Because of her approach, I ultimately placed my deposit there instead. My advice to buyers: * Always perform independent inspections * Request service records * Verify tire age and water damage carefully * Do not rely solely on verbal representations * Pay close attention to how a dealership communicates before the sale The sales experience before purchase often tells you what the service experience afterward may look like. I'm sharing this not to attack anyone personally, but to encourage professionalism, accountability, and informed purchasing decisions for consumers making major RV investments. I will keep you updated on: * Corporate responses * Any GM or executive outreach * Price concessions * Montana dealership communications * Inspection reports * Financing terms * Any retaliation or change in tone after your escalation -Sal

Poor sales team, tell them what you are looking for, and you get told you don't need that. I would…read morelook some where else.

Just spectacular all the way around! Timothy (the GM) has a real great crew out there and was a…read morebreath of fresh air to work with! The whole process from pre approval to keys in hand was just the easiest most accommodating experience I've ever had. We even changed our mind at the lot and decided to go with something a bit bigger and they handled every step of the process with the upmost care. Communication was consistent and thorough. Everyone was super friendly from sales team on back to the workshop. The buildings were squeaky clean and family focused. (We even had our little ones playing the lobby games with the sales reps). Can't give enough praises.

Camper sales place no longer exist. If you're looking for a camper don't come here because you…read morewon't find anything except an empty lot

I own a 2015 Montana 5th wheel RV. I had a slight encounter with a power pole guide wire. Ripped it…read morepretty bad. I took it to D&D and they made it look just like new. When we pulled it into the work area before it was disconnected from the truck the crew was working. They assured us it would be ready the following day and it was. Superior workmanship. I also had the outside washed. WoW! It sparkled like it was brand new. If anyone needs RV work completed I highly recommend D&D.

They did what they said they would in a timely manner. After the first repair, which was…read morecomplicated, failed due to a third party vendor, Roetzel told me to bring it back and they would fix it immediately, which they did.

Amazing place! We were in the middle of our trip across country when the board on our water heater…read morewent out. They not only had the part in stock but they tested it to make sure it was the problem. Very reasonably priced! Great store with a nice selection of rv essentials. They offer propane refilling as well. Great customer service and all around really nice people.

Zero service after the sale. Don't trust these people to keep any promises you don't get in…read morewriting.

We made an appointment with these folks and we got in promptly, on time. For us this is a rare…read moreexperience. They performed repairs quickly only waited for parts. The shop appears to be very busy and organised. As we drove away, our truck died. Gaaaa! They were nice enough to pull our trailer into their lot and hookup to 50 amp so we could spend the night while our truck was repaired. This was way beyond expectations. Thank you again John and Chris!! Thank you guys again!!!!

Christian is wonderful! We were camping nearby and our outdoor shower sprung a leak. They didn't…read morehave the replacement part we needed, however, Christian helped us come up with a solution that would work for us while we continue our trip. He had great ideas on how to solve our problem and was so helpful. He really turned a sticky situation into a positive one with his kindness. He made sure we had everything we needed for the repair and was wonderful to work with. Thanks so much for your help!

Just need to give a shout out to Christian and Tim! I was on a tight time schedule and they were…read moreable to get the work done on my RV within 24 hours. Christian is very personable and Tim is a very capable service tech. Thank you for such a positive experience.

Bought our brand new camper at the end of January where we paid upfront to have the dealership…read moreregister the camper for us and we'd get the plate in the mail. Flash forward to March the dealership emails me that we owe an additional $15 to get the plates registered because apparently we didn't pay enough upfront. Keep in mind this is the middle of MARCH that they contacted me. I called and spoke with the manger because we refused to pay additional because we already paid what we were told to pay at the dealership and the $15 short was an issue on their end; the manager assured me that they would get it taken care of and how he was going to send an email to their accounting team and to not worry about the $15, that they would cover it. Flash forward AGAIN to July and still no plate. I call and try to speak with the manager but instead a desk clerk talks my ear off about registering the camper despite my being upfront about wanting to speak with a manager. Eventually he says he'll take my number and message and give it to the manager and he'd give me a call. Here it is middle of August and we still don't have our plate, we've gotten another email from the dealership about how our title could be "in suspense" because of an error on THEIR end that I've TRIED to make them take responsibility and they just plain lied and the DMV is wanting to throw penalties on us for not having it registered. To say we're upset is putting it lightly. Don't do business with them, and if you do, just go register it yourself. They're more than happy to take your money and not do with it what they said they would.

I took my motorhome to them nearly two months ago because my fan cover in the bathroom was leaking…read more It's under warranty and they still have my motor home to this day. This is absolutely ridiculous!! NEVER AGAIN!!