They did what they said they would in a timely manner. After the first repair, which was…read morecomplicated, failed due to a third party vendor, Roetzel told me to bring it back and they would fix it immediately, which they did.

Amazing place! We were in the middle of our trip across country when the board on our water heater…read morewent out. They not only had the part in stock but they tested it to make sure it was the problem. Very reasonably priced! Great store with a nice selection of rv essentials. They offer propane refilling as well. Great customer service and all around really nice people.

My partners and I were interested in buying a motor home for rental purposes. We found one that…read moreThomas had listed. We contacted them and found them to be responsive to our desires and helpful when it came to the purchase: viewing and test driving, getting advice on it's condition, etc. We decided to buy a used motor home with low miles for 17k. There was a hitch in getting the title, but they made sure that we got it done and stayed with us through the process. Their facility isn't terribly impressive, but that wasn't a deal breaker for us. So, I'd say that our overall experience with them was positive.

Hey ppl of the world I got sold a used camper Terry slide out from Thomas rv in Searcy Arkansas I…read morecalled them over the phone when I seen this one listing on Facebook and I really wanted to go to a dealership to get something worth it and that people would hold a word so I got in touch with Thomas RV and I told him I like this 99 slide out once a slide out and can I talk to somebody about it and I started talking to Cody and a couple other people prayer I forgot how to say his name I talked to the lady in the front I've talked to the guy who does the repairs they told me this camper that I'm living in that I bought from them is in the best shape well kept they told me there's no leaks and it has an upgraded water heater that was our main selling point so my uncle sent them $4,000 from Chicago and I showed up a couple days later with 1600 to finish the deal believe it or not when we got there I brought a record friend with me when we got there that we went in there to check it out it was nothing like they said it was okay they said there's no leak my friend asked him let's check out the gas so they turn the gas on and all the sudden all the stuff it's hard to peeling out of the gas there was a gas leak so my friend who's a wrecker had to sit there and show Cody and the other guy who's working there sales people what to do step by step the bumper on the front where you pull the truck and hook it up to the hitch up front would not raise up so they took an electric pump and installed it in there and my friend also had to tell them step by step I asked him if there was any leaks this this we spent five hours there because there was so much stuff wrong with this camper they had to fix this that that and I was thinking of sending them 1600 plus another $250 to deliver and they promoted that luckily I went down there with a friend of mine after everything they did a 5 hours later they didn't have the key for the door or any of the cabinets I said how much supposed to lock the door they went and got another lock took it out and charged me $20 these people are very unprofessional after all that said and done I asked my friend who was a wrecker do you think this this is worth it he said with all the stuff we fixed and I help them fix it for you cuz they didn't know what they doing he's like it's a good deal for 4600 4629 including the lock they charge me for it because of the upgraded water heater I take it to West Memphis where I told them I detailed exactly where I'm at somebody's property on the grass I told him everything that I don't want to buy something that I have to fix or leaks please I've been through so much please you know and they kept telling me reassuring it doesn't leave we got a warranty on this warranty on that as soon as I brought it home and tried to go take a shower a hot shower with the propane tanks we'll come to find out the water heater wasn't even connected I called them up one of the guys that doesn't repairs in the back installation restoration whatever his name was Brad something with a B he told me I don't even know why they sold you that camper that can't forget so many repairs that needed it should have never been sold I said what the hell what does that mean for me he said that's a 12 volt upgraded water heater which they didn't even tell me cuz they didn't know and I asked him well I can't connect it at all it works so when I was in there last time it was connected I said so you just told me you shouldn't have been sold it's not connected I called two electricians two plumbers here it is five months later I've been taking cold showers I have to replace it I called the lady at the company Thomas RV the lady in the front desk older white lady she's so nice respectful I told her what happened she told me they should come out there and deliver you a water heater and replace it I said okay I was feeling great I got on the phone talk to James James cussed me out he told me he's not going to bring me a water heater that he wants me to bring the trailer back to Thomas Harvfrom my locationey was like 2 hours away from my

This is a ok place. It has a good work space, and it has a good work time, as well as a good…read moredelivery surves.

They've moved up the road to Greenbriar, but we stopped in on our way through for a repair on our…read moreRV slide. They were so friendly and really went out of their way to help us. Very honest and knowledgeable in what they do! Highly recommend!

From the owner: Here at Custom RV Services, we treat your RV like it’s our very own. Our team of professionals uses…read moreonly the highest quality products to inspect, service, fix, paint or repair. We only fix what needs to be fixed, and we guarantee each and every repair. When you come to our shop, we tell you how we’re going to treat your vehicle before we get started, so if you have any questions - go ahead and ask. We’re here to listen.

Great communication and quick service! They did a great job and are our go-to from now on.read more

We were 600 miles from home and had some issues with our tires…read more They worked us in and fixed the minor issue.... lost dust cover on the tires. They also checked our other tires. Very professional and so easy plus very reasonable priced! Would recommend them!

Like all the other reviewers, I was very happy with the work they performed (4 windows on our…read moremotorhome) I would also like to mention that in addition to the full hookups, they also have a lounge for customers to use while the work is being done - and they allowed our dogs (a big Lab and a Mississippi reject) to be in there with us and there are places around the business where you can walk your dog. Also, there is a great donut shop a short walk just around the corner.

We made an appointment to have some work done on our windows in our Motorhome. Easy process to…read moreset the appointment. We arrived after 5pm on Monday and they have RV hookups which is great. They started working on MH around 8 and we were done by 1:00 and back on the road. We highly recommend if you have fog on your windows or need anything else that this company does. Prices are very reasonable as well.