Extremely friendly staff that not only helped my fix my problem but offered a better suggestion to…read moreget the job done. I will definitely be coming back!

We had an issue with the electricity suddenly going out in all of 2 rooms and part of a 3rd. We had…read morea couple of men experienced in electrical come look at it, but it was beyond what they knew. I called Hernandez Handyman and construction Services. I knew of Diego from church, and saw a comment on a friend's profile that he had an electrician. Bingo! Diego answered immediately and set up a time for just a couple of days from then. Yesterday , they came out and stayed with it( except for leaving to get another part) all day. They finally got it figured out around 5:30 pm. I am so grateful for their quick response and for getting the issue resolved! It was pretty stressful not having electricity in half the house. Diego is great! We will be having them come back in the future to replace all our old electrical outlets. I highly recommend Hernandez Handyman and construction services!!

I was updating my bathroom and called Diego as I'd had a good experience working with him 6 months…read morebefore. This unfortunately was not the case with this larger project....paint, new flooring and backsplash and installation of medicine cabinets, lighting and toilet. I provided all materials which I purchased prior to the start of my project which ended up being the first week of January due to the holidays. My biggest problem with Diego was communication. I was never kept updated on delays to workers or himself showing up when promised and always felt that my job was put on the back burner for other customers with larger jobs. The tile man, Jeremy was amazing. He had my floor and backsplash done in a day and a half which included a backsplash in my guest bathroom and the work was beautiful. And then I waited and waited and waited. The painter, Jeff, not so good. He didn't take off any light covers, door pulls or tape anything off. Consequently I had a lot of cleanup as there was paint on many hinges, my shower surround next to the door moulding, the switch covers and door pulls and splatters on my new floor tile. Sloppy and unprofessional work. I talked to Diego and sent pictures on February 5th. He promised to come out in a week as he had become a new father but that's the last I've heard from him and it's the end of March. Diego is very friendly and fun to talk to and he himself does meticulous work. It's the other aspects of his business that definitely need work.

Excellent service and very friendly and professional team members. Our techs were Johnny Graves and…read moreBryan Guthrie and they were fantastic. Worked efficiently, got everything cleaned up and on the way to fully restored, and were very nice to work with. Great job!

Paid $600 and they literally did NOTHING. I first paid $350 for an initial estimate, but when the…read moreguy was done, he said he'd send an estimate later and left. Never got it. Didn't hear back at all. About a week later, out of nowhere, a different guy showed up with no scheduled appointment and no warning and said he was going to do a second review of the damage. Who is this guy? No clue. My mom owns the house and decided to cancel the whole thing. She told him this. He left. He came back two days later, again, no appointment, no warning to do the same thing. Again, my mom said no, cancel everything and he left. A SERVPRO rep named Constance Keeney called me from 503-828-0274. I told her to cancel. She advised me to put it on hold just in case my mom changed her mind. I agreed, but I told her to do nothing else. About two weeks later I get a bill for an additional $256 for the random guy who showed up twice with no appointment and no warning. I never received the estimate I asked for. I told Luis Elorduy in their accounts department this information. He said he'd check into it. I called Constance Keeney back at 503-828-0274, but that number was no longer valid. I tried five times. Never worked again. I heard nothing back. A week later I get an "overdue" bill for the $256. I emailed Luis complaining, but he said Constance confirmed the bill. If I don't pay, they send it to collections and that hurts my credit. So I reluctantly paid it after the third overdue notice. Now I'm out over $600 and these people literally did NOTHING. These people are poor communicators, sketchy with the phone number that suddenly stopped working, and wildly overcharging for doing almost nothing.

*Update* Tim contacted me again and asked if I wanted to reschedule. He came back and did the patch…read morework only for $600. The agreed upon job was patchwork and sealer for $900. I registered through the Home Advisor website for some asphalt repair on my driveway. Tim of Bay Valley Paving contacted me through the site and advised just the little repair was not worth him making the trip but if I wanted to do a sealer on the entire driveway he would do it. Red flag #1. After disappearing via text for about a week he contacted me and asked if I still wanted the work done. Red flag #2. I took the day off work and made arrangements with him. He said he'd be at my home between 9-10 am. By 11 and no update, I sent a message through Home Advisor with no response. I called the cell number he had given me, which went straight to voicemail and left a message. No call back, no responding text message. A day wasted. I try to do business with local small businesses when I can. And was willing to give him my business. I'm highly frustrated with the lack of communication and having to use a vacation day I could've used otherwise.

Great experience customer service and hard workers came did it fast and a great job I definitely…read morerecommend this paving business

These folks at the Rockyard are very wonderful people and treat me so gracious. I ordered the…read morewrong product and they exchanged it without any hassle at all. The product I needed cost more and they said no problem and didn't charge me even though they could have. Great place to do business!!!!!

Great customer service ! The staff was friendly , and very helpful. Our rock was delivered right…read moreaway. The person who delivered it even did us a solid and dumped the rock in the 2 sections we were filling ! It made our job a lot easier. This is the 2nd time we have used the rock yard. Zero complaints ! They also have an adorable office dog !

Great place to go to get you're repairs done and also awesome customer service. The technicians…read moredefinitely know how to handle and repair your machinery. Thank you guys!

Great Family Owned Business! They have been successfully renting quality equipment for as long as I…read morecan remember. It is really cool that they recognize you & are very willing to make sure you are renting the right equipment for your job. They even refill propane bottles at the best price around!!

I've consistently had an issue with the service when it comes to the front office and ordering…read morepropane to be serviced. Due to the changes with the office staff not being able to keep up with billing, I've asked numerous times in the past two weeks to have a supervisor call me to discuss this issue and still haven't received any response. Now I'm coming back from my trip out of town still with no answers and my propane is low and forcing me to look for alternative options for gas. Horrible Admin Staff

I appreciate their service and transparency. Fair price without a bunch of hidden fees tacked on…read more They even post their price online, which you don't find elsewhere. They try to fill my tank before the high winter prices hit but it's best to call and ask. Happy I made the switch a couple years back.

Very satisfied with the customer service and quality of installation! When I stopped by Twin Cities…read moreFloor Covering, Sean was very helpful and addressed all of my questions and concerns. He helped me select the flooring and then Tim came out the very next day to do the measurement for the estimate. Him and his crew were able to complete the install shortly thereafter. I was very happy with the level of professionalism and courtesy shown by everyone. Attached are before and after pics. Highly recommended!

HORRIBLE CUSTOMER SERVICE. I walked in, and right away wasn't greeted. I asked for help and a…read moredrab looking woman approached me seeming very disgruntled. I told her I would like to get a quote on carpet and set up to have measurements done. She huffed and walked away. I stood, confused about what I had done to offend her. Apparently she went to go get a coworker because she didn't know how to do that. The coworker (without addressing me) told the drab woman to just put me on Friday at 10:30. Drab woman took my name and basic information, wrote them on a piece of paper and wrote my last name on a whiteboard that they had posted on the wall. Friday at 10:30. No one asked me if that would work for my schedule. Luckily, I had cleared the day to be able to get quotes so I didn't say anything. She thanked me and looked at me like I was supposed to leave. I asked if I could look at carpet samples and get a few prices so I can get an idea of what I'm looking out for the project. She made a face and walked me over to a different counter and said "this is what you had to choose from". She showed me 4 small carpet squares. FOUR CARPET CHOICES at a floor covering store?! She said that those were my choices unless I wanted to pay freight. I asked The price of the carpet at which point she huffed again and walked away. Again, she wasn't sure about that either. Not sure why she works there since she obviously had no clue what she was doing or had no knowledge of carpet whatsoever. Maybe she was holding the chairs down that day. Anyways, she returned after speaking to the other coworker and told me it was $15.01 a square-foot. I told her that seemed high and she squished her face and said "new floors are expensive " at which point I thanked her and walked out. While I was leaving I looped around the store just to make sure I wasn't missing anything. There was ONE other customer in the store. One employee in the back sitting at a computer and the employee that she kept going to for help that was now out front talking to a friend. Terrible horrible experience. Would never go back.