So yesterday me and a friend arrived to have a dinner here. And we were asked did we have a reservation we said no, they manager stated they are "reservation only" mind you we just were there 2 weeks ago and walked in and dined in. The manager stated this was a rule since the expansion since December I said we just were here two weeks ago. She said you had to call before 6 to make a reservation. So we leave. And there's a sign on the door that says call by 6 to be seated after 9pm. It was 7:30pm. So I entered again and said the sign says call by 6 if you wanna be seated by after 9. It was 7:37 the time I took the photo which is disclosed below. She basically said the sign needed to be updated and we still could not be seated. Her attitude was so poor. I truly felt it was some type of discrimination. My feelings were hurt cause we literally eat here all the time we love their pizza and broasted chicken. But after yesterday I will never return or patronized this business anymore. I've heard a many of rumors of racist acts and I never believed them cause we always got top tier service. But after yesterday I can't help but think we were treated this way cause of the color of our skin. Check out the time stamp and photos below. read more

Barraco's - False advertisement. It's 7:37 pm and the sign clearing states call before 6 if you want to be seated after 9. - Pizza Near Me - Crestwood, Illinois

They had a pretty decent menu when it comes to choice. I ordered appetizers. Most of my family had pizza, but some tried the ribs and shrimp combo as well. The drinks were not watered down, and overall this was a nice dinner. The lighting is just too dark. Other than that, this is a decent night out with the family. Even the kids enjoyed, and you know kids are hard to please. read more

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RACIST ESTABLISHMENT If you are African American you can't dine in at the Crestwood, IL location. My partner & I was turned away from dining in about 9:30 at night July 22nd and was told we needed a reservation, but the white family of 4 came in and was seated right away. They wasn't even asked if they had a reservation or not. When I asked the Host (a young man) if they had reservations he said " I don't know, I think so, well I got a call about a group coming" which obviously was a lie because he NEVER asked them at all. He didnt even ask for their name so how can he assume they were the ones that had a reservation? So my guest and I walked to the front to speak with a manager named Jennifer and she went to the back and basically kept with the same lie. (Only because we told her what the hostess told us, so I guess she ran with it).. read more

I called this place 5times to order for delivery and some ignorant lady answered the phone only to keep hanging up. Everytime we order she hung up. I asked her name she hung up. That's ok maybe they don't service black Americans read more

Consistently delicious. We enjoy the wonderful Italian entrees as well as the pizza. I've tried every chicken dish they have and all were fabuloso. The staff treats you like family - manager Cynthia, server Melissa , well everyone really are attentive and courteous. We have made this the only spot for mouthwatering Italian food read more

I been ordering here for 20 years now. Since I been in Crestwood. We're moving to Cedar Lake. Thank you for being part of my family. Just ordered Chicken sand which for 1st time. You all knocked it out of park!!! read more

After being delivered the wrong pizza that took an hour for delivery, we called and were out on hold 4 times before being given a reply. Then we were told that they could not return to our home to pick up the pizza or refund our cash, w e would have to go into the restaurant to get a refund. Then after speaking to a manager they said they would return our money in an hour. Really terrible customer service. Thank god some competition is coming soon. read more

This place will never disappoint you. The food is always warm, delicious and cooked to order.

Several months ago we went to the restaurant for a late lunch. I am Italian and have traveled to Italy. I have some understanding of Italian food Ordered an easy to prepare pasta mariners meal. This preparation should be light with a blended red tomato sauce. The soft pasta arrived with a glob of what looked like a red over spiced glob on top. It was awful and I can't figure out what it contained. Nothing blended together. I believe it Was a mixture of left over sauces. Awful meal read more

The bar is a nice spot to have a drink after work and relax. The bartenders are really friendly. Good atmosphere and welcoming. I've also dined in and the service was great. Pizza is good here and so are their buffalo tenders. Highly recommend their house ranch if you like ranch. read more

Waaaaaay over priced for what u get. I ordered a chicken parm sandwich which is like $11 and u don't even get fries or anything. I've NEVER been to a restaurant that didn't give a side w a sandwich!! Then I got a medium 2 topping pizza delivered for $32 Seriously 32? For a med 2 topping ? The pizza is pretty good but we're not downtown! Cooome on ! read more

I wish I could give it a zero star. I ordered pizza from here and the pizza was terrible. Dry plain overcooked basically burnt. I ask for a refund... Because the lady said this is how they make all of their pizzas. if this is how they made this pizza for me they surely couldn't be competent enough to remake the pizza and I would take my money to a place like Durbins never ever order pizza from Here you will be dissatisfied to the upmost Please avoid read more

Love eating out but eating healthy is key. The food was delicious, service and help was great. The place was clean, quiet, and relaxing. I'll definitely be back!! read more

Barraco's - Battered Talipia Artichoke Hearts asparagus and sautéed mushrooms. - Pizza Near Me - Crestwood, Illinois

Disappointing. Hostess sat us at a table (in a very empty restaurant) As soon as we sat down, a woman who worked there asked us: where did you come from? Why are you sitting there? We told her, this is where they sat us. Very strange. There was a problem with our order, which I won't get into. When the pizza finally arrived, the crust was overdone. For subpar pizza, having to beg for ice tea, and the awkward woman questioning us, 1 star. Next time, checking the reviews before dining. read more

Deep Dish with three toppings, 30 min order time, drove 12 miles, older cashier on personal call while I waited as she finished her call and the audacity to asked for ID on a $26.00 order. Older cashier started the transaction and then handed it off to another worker - guess my service was too mundane for her to finish. To my dismay when I opened the box was a completely burnt pizza that looked as if was slammed against the wall. I don't expect uniformity in a pizza pie; however, there was nothing appeasing in this pizza but disgust with my waste of time and the inadequate customer service and food preparation! Is this selective service and food preparation? read more

After many years of enjoyable dining at Baraccos Pizza in Crestwood, we fell victim to their current "zero tolerance" policy for dealing with unruly customers. That appears to include customers who complain about slow service.. I was immediately accused of yelling and that there was only one server in the new dining room area. I'm now giving a one star rating to the Crestwood restaurant. There are numerous other pizza restaurants that my wife and I can dine. read more

Completely overpriced. Quality of food - 1 Portion amount - 3 Could I cook this better myself? While drunk? And high? - Yes Don't order from here unless you have a death wish. read more

Best pizza ever! Fast delivery! Great customer service!

Rude management. They also charge a "service fee" on all orders for dine in at their discretion. It's in the fine print on the menu. Service can be very slow, and food is below average. Avoid this place. read more

Went one day and got amazing Jalapeño Poppers made with Creme cheese as an appetizer, came back the next day and got the same delicious jalapeño poppers made with creme cheese because they were so good.... Came back today after ordering 4 orders of jalapeño poppers for me and my girl friend got home & the poppers were filled with hard cheddar cheese, it made me throw up... after calling to explain the manager showed no concern and was constantly explaining that that change stuff all the time.. then he lied and said that their website states that their jalapeño poppers contains cheddar cheese when it doesn't say what cheese it contains at all... then he goes to say, "oh the supplier sent us those creme cheese jalapeño poppers by accident" soooo where's the concern, atleast show concern. IM ALLERGIC TO CHEDDAR CHEESE!!! read more

Barraco's - Jalapeno Poppers with Cheddar Cheese - Pizza Near Me - Crestwood, Illinois

I've been coming to this location for years, my last four encounters have been horrible. When my companion and I walked in we were met with cold stares, all four times it felt as if we were intruding. The restaurant is poorly lit, the service below the bar and Yesterday we we're basically put out. The employees act as if your disturbing them. It's unfortunate the value of this restaurant has depreciated and I'm never going back. read more

Had a large thin crust pizza with cheese , sausage and pepperoni! Enjoyed with parents last night and had cannoli's for dessert !

Came in on a Sunday around 6:30, restaurant isn't even full outside seating is empty and we're truned away because it's "reservation only" today? Okayyyyy, but you're more than half empty. Don't recommend. There's plenty of other Barraco's. read more

Racist facility I created a reservation via phone earlier that day and was giving confirmation. Later me and my spouse came (we are African American) the Manager was rude and irate in claimed that there were no reservations although I spoke to him earlier that day this facility is weird racist and it should be shut down and boycott the manager called the police for no entire reason read more

Restaurant hides hidden charges for lunch buffet. Additional a service charge of 20% is automatically added to bill. Lunch buffet food is mildly warm and in no way hot. Staff and manager are rude. read more

Food mediocre, don't get the lobster ravioli they drench it Alfredo sauce. Service was slow but only because there was only one server

Honestly I had my doubts about this place. After the first visit that was it I loved it!!!!! The food especially the pizza was great the drinks the staff everything about it. I ended up going there three times in a row and as u know I'm VERY PICKY read more

I could do a steady diet of this place. Their italian food is great, they have wine, all kinds of beers and friendly servers. What's not to like? Unfortunately this place is nowhere near my house, otherwise I'd become a regular. Next time I've got to try their pizzas because it looks like they do a huge carryout business. Don't judge this place by the fact you walk into the place and immediately see the carryout counter and coolers. Once you get past that it's a nice looking restaurant. read more

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Barracos was always the go to area pizza and other favorite. Not anymore. 2 recent orders in as many months. A quarter of the pizza wasn't even cut and a terrible job cutting what was cut. Food is WAY overpriced for the amount and quality. Not what it used to be. New management or what? Horrible. read more

terrible food. owners and employees are even worse. they truly do not care about their business. go elsewhere.

I went in for lunch buffet it says starts at 10am I got there at 11am and was told it would be a few minutes before it would be ready after 20 minutes I had to leave without eating anything and get back to work since I only get 30 minute lunch. Talked to manager who could care less,very piss poor customer service read more

The food is five stars!! The woman manger is a one star ! She got tried to over change me 10 dollars because I wanted angel hair noddles instead of spaghetti noddles. She refused to give me the meal I wanted without charging me for a build your own pasta. When I informed her I get this all the time made the way I like for the same price since noddles don't cost extra. She informed me she would talk to the owners and it won't be allowed anymore! She went away for awhile they had a really nice guy manger. Who always got me to spend 80$ or more everytime. Today I assume the woman is back on ordered DoorDash like I do from time to time and it was made with spaghetti noddles instead of my requested angel hair. I will find a new place until they love her again. read more

i'm 21 years old and i went just to order a pizza at 10:30 pm, not even drink, but they said after 10pm it's a bar so i can't order food even tho there kitchen is open until 1am. i know because i get food there almost every week. they demanded to see my id to get food and i showed them it. now the dispute is that the id i showed them is vertical and not horizontal even the the birthday on there shows over 21. i tried to explain a new id would not change my birthday but they yelled in my face and escorted me by the arm out. read more

I wish I could give no stars, worst customer service you can get. We paid almost a $100 for breaded shrimp out the bag and was charged extra for a loaded potato with only bacon and cheese, no butter, no sour cream, no anything, so we asked for our money back they called the police instead. We didn't make any threatening remarks to harm anyone but we did notice the racism. We spend money just like anyone else if not more so there isn't no reason we shouldn't have good customer service and great food to match the price. I wouldn't recommend anyone to go here because the service is not acceptable for the time we are in now. read more

I had dinner tonight with my family and had very bad service, including both wait time and attitude of the servers. There were two young kids with curly hair who seemed to purposely be avoiding our table even though we'd been nothing but patient and kind. I believe both of them had been under the influence. I love barracos but this quick stop in became a three hour event, I'm very disappointed. read more

Racist plan an simple !!!! No greeting no one to seat but soon as I sat myself down now it's a problem but never again will I come back read more

I was pretty pleased when my work location brought in Barraco's for lunch because I'd already yelp bookmarked it as a dinner option. I chose the Chopped 'Garbage' Salad, which is enormous, way too much for one person. But it was pretty darn tasty, so I'm not complaining. The salad came in a domed plastic container, at least 10" diameter, crammed full of grilled chicken, diced proscutto, tomatoes, cukes, artichoke hearts (yum) red onions, plus mozzarella, gorgonzola (yum) and parm. Very little lettuce. I went with the creamy garlic dressing which was slightly too sweet for me (Ranch would have been better). Others had the Grilled Chicken Salad (which also came fully loaded with various veggies and cheeses), the Double Cheeseburger (big) and the Baked Mostaccioli (which was easily large enough to feed two starving people). Everyone enjoyed their meals. read more

Do not support this business, you're guaranteed to have a hassle. Food will be cold, and the drivers will take the hit not the business. They get their money while a driver will have to go 10 miles for $5. Do not support these untrustworthy people. read more

Meh. I wasn't that impressed. I stopped in for pizza one night while my car was being serviced. I've passed this restaurant countless times over the years but never felt compelled to visit. After dining there, I now know that I wasn't missing anything all this time. The restaurant is small but not in a bad way. We walked in (party of 3) and were greeted immediately. A young lady seated us and shortly thereafter our waitress approached. She was friendly and polite. I asked if she recommended the pizza and she said yes. I was vacillating between pizza and the chicken ceasar wrap. I ended up going for the pizza because that's what everyone else decided on. We ordered a thin crust pepperoni and a thin crust with mushrooms, onions, green peppers and sausage. The thin crust was paper thin... if it had been any thinner the crust would have been nonexistent. If I'd known it was so thin I would have opted for the thicker crust option. The pizza was ok. It was edible but it really smelled better than it taste. It wasn't horrible.. it just wasn't anything special or memorable about it. I regretted not going with my first mind and ordering the wrap. My mom didn't care for the pizza but sister enjoyed it and said she'd eat it again. The service was extremely slow. Our waitress dropped off the pizza and never returned. We had to actually get up and find her in order to have our food wrapped up and receive our check. A couple other tables near us had to the same thing. It was a Wednesday night so it's not like the place was packed. FYI - The pasta dishes and dinner entrees are extremely overpriced IMO. We attributed that to the restaurant's size and location. read more

I tried to give this location a THIRD chance after the past two times of them providing the worst service I've ever experienced and I wish I hadn't. I asked my waitress TWICE for a refill and she didn't bring us one either time. We had to eat our food without any drinks yet we were still charged for them. She also didn't check in on us once. The food was ok, but they must've risen the prices. My penne pasta with vodka sauce was $23 and it was definitely not worth the price. read more